Spring Palm Estate

The bathroom pipes were leaking, water was off, had to call the operator

It’s quiet, clean they have gated parking and it’s close to the main road

There is nothing that I didn’t like

Everything

There was absolutely no hospitality and the host was very dishonest. I requested early check-in (12pm to 1pm) because my husband and I we attending a function. I was charged USD 128 (overpriced for the facility), but nevertheless, I had no issues paying. The host had reached out to us prior and informed us of the various payment options. I asked if someone will be at the facility to check us in, and he advised that it was self check-in. He also asked what would I need someone for. This I found to be subtle disrespect, but I gave the benefit of the doubt. When we arrived we had issues with the code for the bedroom and he had gotten a male on the premises to assist, this was after the host thought we were doing something wrong. We then headed out into the town and came back after 5pm (we received a list of rules and applicable charges via whatsapp). When we came back to the apartment, we found that air conditioning was not working and there was only AC in the bedroom. We tried reaching the host incessantly, but there no response. Tried reaching other numbers on the sire but to no avail. Thus, we had to check into another facility. The host responded the next morning, when we had already left. This was the worst experience I've ever had with an air bnb and would not recommend this one!

VERY CLEAN COMFORTABLE! This is a residential property as is stated in the advertising. I love that it stays that way quite, clean VERY! clean! SAFETY! STRAIGHT FORWARD NOTHING HIDDEN!.. THANK YOU 😊

It was good ....could have been better but i would definitely return

The property is not whta advertised its not a villa. Its apartment complex not a nice scenic view

The quietness of the environment

The stinginess of the essentials items

Water interruptions and roaches in the kitchen area

I like that the location was close to the city of Ocho Rios and the area was quiet and peaceful. There was available parking on the compound so the area felt safe. Overall it was a very comfortable stay and I would definitely try to revisit another time.

The place was clean and very homey

I had to be coming out of my vehicle to open the gate, AC not working properly, and there was no backup up water supply

Very very nice. Very clean. Great community and great communication with the host. Very nice area. Definitely will stay there again

Loved everything about it, nice quiet, discreet, yet very close to entertainment, beaches , nightlife.

It comes with a kitchen on lot of space very clean on comfortable

I like the area I feel safe wild staying there

Just no generator in the Strom

Nothing really - apartment looked nice but no water running so no shower, so very upset. Was not offered some money back for the inconvience. Leaving without a shower.

No running water place

Great host, good communication nice safe facility with friendly staff would definitely stay again next time in the area. Fast internet fridge cooker microwave sofas dinner table felt at home would recommend

A few ants on the floor

I loved the privacy and structure of the rooms. Everything was top-notch and was of the highest quality and very peaceful and relaxing. The rooms were clean and comfortable 😌 the bedroom the kitchen and the bathroom was excellent the view was exceptional and it was very quiet and surean . The staff were super helpful and took time to explain the process of booking made sure everything was in order and ensure we arrived safely and gave us directions. And help us with the process of booking and getting in our rooms and were super patient and easy to deal with and we loved our experience

Nothing at all

Place was very quiet and secure the security idea of how the place operates is one of a kind i give it 10 thumbs up.. Place is neat and clean kitchen lay out is fantastic.. it would have been ok if we were provided with some drinking water because of the summer heat.. But overall we were satisfied...

Couldn't turn on television with remote it took awhile and we had to unplugged it to get it turned off. Room wasn't that cool ceiling makes alot of noise

The room was wonderful excellent staff I would definitely stay again

The place was very clean and spacious We felt very safe whilst staying here everything you need is provided The place is exactly as described in the pictures We will definitely be staying again on our next trip

We didn't get to meet the host 😕

I would stay here again

The property is nothing like the pictures posted on the website. Andrew Green was the gentleman that came on site to assist us. He was very unwelcoming definitely not a people person. He made a simple check in so complicated. After an hour of trying to set up the codes for the door and the main gate we got to our room only to find out one of the codes he entered was wrong. The rooms are not clean and had a bad smell, the sheets and pillowcases were dirty as well as the bathroom towels and bath tub. Tried to go take a shower and there was no hot water called him and thats when he informed us there’s a switch that needs to be turned on before so we can get hot water. To conclude I recommend they spend less money on the technology and spend more upgrading the rooms.

comfortable

beautiful

It was good for it's purpose, was clean as well , and the host was very communicative

The MASTER BED WAS AMAZING SOOOOO COMFORTABLE I DIDN'T WANT TO GET UP🌹 ,GREAT AC .🌹🌟🌟🌟🌟🌟💯

The location was perfect the estate was good with it being a gated estate ecept the last few days when the gates were not working that i ended up having to park outside due to the amount of vehicles and the bad parking

The only room with A/C was the bedroom, no fan in the sitting area. If you opened the door flies came in so you keep it shut so you were burning up. The net on the bedroom window didn't fit so you couldn't open the window as mosquitoes would come in. The internet was shocking. The tv was internet based so you couldn't watch anything not even the local channels. I had to rely on my hard drive for my entertainment.