Ona Marbella Inn

Fgyhi

Rude staff, terrible check in. Want to charge you $25 for early check in

Convenient location.

Hotel clean, staff welcoming and helpful. Close to large supermarket. 10 minutes walk to the beach. Stayed here around 8 times, and hope to keep going back each year

Enjoyable stay at this lovely hotel

I originally booked one night, but the hotel was so comfortable and I enjoyed walking along the boardwalks in Marbella so much that I ended up staying 4 nights. I am looking forward to my stay next year Great location.

Servicio profesional y ambiente confortable.

Good location and room cleaned each day If I could have got the bed in my suitcase and sneaked it past reception..I'd have brought it home with me

Overall we had a very nice stay except for one inconvenience which I would like to mention. Our room and the adjacent room had a common door and on the last day of our stay the occupant in the adjacent room was very loud on his phone which caused lot of discomfort for us when we were about to go to bed. I suggest the staff could tell people about the common door and advice them not to be very loud.

Great location, clean, friendly staff and nice breakfast, will definitely be back

Lovely clean hotel within 5 minute walk of Marbella harbour.

We liked the check in and check out process and the service from staff. We didn't like that they don't accept American Express and the unexpected fees for parking, security box and towels for pool.

Passable

Great place to stay in a great location. Close to the beach, old town, restaurants and shopping. Would highly recommend it.

Had a lovely stay. Great position, clean, staff very helpful and value for money excellent

This property never disappoints. Great rooftop pool, lovelyvfreindly staff and location is ideal.

The staff was very friendly, the location is great!! It is just very old, same welcome postcard seems to have been used too many times, same the cleaning kit, it was new but because it had not been used, stayed in the same old paper bag that had been splashed with water. Needs to tidy and renew a few things, but it was ok for the purposes or the trip.

Staff welcoming and friendly. Apartment clean, pool area clean as well. Central to all amenities. Stayed there quite a few times now, never disappoints us.

Nice place, good location, very helpful staff. Parking is limited to about 7 vehicles but cheap parking is close. A lot of restaurants near by, too.

Very happy with there service and hospitality

Excellent location the reception staff were so good especially Jose Antonio also Manuel on the breakfast. If we were to have a moan it would be that the breakfast Never changed and you could not order anything Shame as otherwise it was great.

Nice apartment with kitchen and balcony

Spacious and nice room

Hotel was ok. Clean and lots of hot water. Service was ok. Good location to old town and beach. Very busy area

Great Hotel. Very clean and lovely staff. The location is perfect as the old town and main street are just a minute away.

Very cleaan and comfortable apartment to stay ,location center of Marbella close to all restaurants

Lovely

Spent a very pleasant six days in a Marbella Inn studio. Very central to beach and Old town yet away from all the commotion. WiFi was weak in our studio on sixth floor but we would come back and stay here. Breakfast was good value and overall we were very happy.

Had a fabulous stay. The apartment was clean and modern and spacious. The hotel is in the heart of the old town and 5 mins from the beach. Loads to do and many amazing cafes and restaurants on our doorstep. Loved it x

Good breakfast 😋

An old renewed hotel with good rooms, but no amenities. Breakfast is of poor quality and staff not particularly friendly. Reception staff very good and friendly. To use the safe in the room you have to pay €2.50/day. Something unbelievable. The rooftop pool is Ok but no towels available and when asked at reception, one is told to go to a shop around the corner and buy one. Such small things, bad breakfast, charge for safe and no amenities makes this hotel not a 3 star but downgrades it to a 2 stars, despite good rooms.

An older hotel, renewed some time ago with good rooms, but with no amenities

The parking in the property is very limited only 7 spaces, so we never couldn’t parked there. I recommended remove this hotel with parking option.

Parking available outside

Great location, very close to old town and boardwalk (promenade as they call it). Super friendly staff. Definetly would stay there again.

The Marbella Inn is located in the downtown area of the beautiful city of Marbella in the heart of shopping, dinning and most notably Old Town Marbella, which is a treasure to itself. You are a short walk away from the beach and would recommend walking, ditch the taxis, to discover all the fresh baked bread, pastries, tapas of every flavor and of course the shopping. I definitely stay again.

We found the Marbella Inn hotel to be a very comfortable and friendly hotel. Staff were very friendly and always smiling. For English speakers' language was no barrier. We'll be going back there regularly

Nice hotel, would recommend.

Place was in a perfect location walkable to everything Staff was friendly and helpful. Room was clean and comfortable. Streets very tight but parking onsite very helpful Breakfast plentiful

Good location but too much noise from other guests. Rooms continue to smell of stale tobacco despite being very clean.

Very clean rooms and very helpful staff.

Stayed one night during my visit to Marbella the centrally located. The hotel which have recently renovated rooms offers clean and reasonably priced accommodation. The beds were comfortable and bathroom was spotlessly clean with tv in room. Would stay here again on a future visit.

In a good location. You can enjoy a lot of time walking on the beaches nearby. Good breakfast.

we had a nice 4 nights stay in this hotel. location is nice and walkable to the beach and the tourist area. the stuff was very nice, helpful and welcoming. and breakfast was nice with a good variety of options. the only thing I didn't like was the in propertie parking which was very tight and required a good driving skill in order to park withour scratching the car.

All the rooms seem to smell of tobacco. Other than that a great location.

My girlfriend and stayed for a full week and enjoyed every minute of it. Great hotel at a great price and with an excellent rooftop pool. We arrived late and left very early, so the 24 hour reception was really great. Location-wise the hotel is perfectly located close to the city centre and the famous orange square, but at the same time just a few minutes walk from the beach.

The clerks on the front desk checking were outstanding!!!

Very nice

Rooms stank of tobacco - I went into two - but it is spacious and in a very good location.

Good location. On the ocean, all restaurants around, very clean and everything new, balcony and little restaurant with breakfast. I’ll go back there for sure.

There was nothing i didnt like it was very nice and value for money everything was good

It’s central to the Old Town and beach. Staff are helpful and knowledgeable. The Studio was clean and had everything you need.

The rooftop pool was a good size, and plenty of sun beds that usually you could get one for free, as opposed to going to the beach to pay for one. The room (we had an apartment) was a good size; with a stove, microwave and fridge which meant we could have our own meals out on the balcony if we so desired.

Great base for a trip to Marbella. Its a lovely quiet hotel close enough to the beach, restaurants and bars but far away enough for nice and peaceful and restful stay. We had an apartment style room which would easily sleep 4 people. It was super clean, nicely decorated and the queen size bed was comfortable and good quality. Puerto Banus is a short taxi ride away and there are buses available from the main road to other areas if you fancy a trip out.

well positioned in Marbella. Very friendly staff. Everything about the hotel was fantastic

I loved the property and location but the staff are a bit useless

Hotel has a fair condition for the price. Old rooms and very basic breakfast. The staff were helpful and friendly.

Very poor condition for a hotel in the center of Marbella.

Although a very picturesque setting in a lovely town, the hotel failed to live up to pictures and expectations matched with responses on Trip Advisor. I found a blood mark on a bed side cabinet and I found a lack of response when the hotel receptionists were questioned about this, I feel there was a distinct lack of training in amongst the receptionists such as when we asked about a Supermarket the receptionist disclosed that they were closed on Sunday's but they were open when the taxi drove past on our way to the next destination. Also the wifi was unresponsive and failed to provide a service once again offered, also a Casino was marked on the facilities available and this also was not available when asked about.

Nice hotel, Close to the beach Good pool Quiet Peaceful Nice staff Good location Good breakfast

It was an amazing experience .. The stay was short but full of nice events .

Basic budget hotel, with friendly and helpful staff. Great location for shopping, restaurants and the beach.

Very good value for money

We were just staying her four nights and wanted a central location. We found the location great a few streets away from the beach, and less than 5 minutes walk from Marbella old town which is lovely. There is a supermarket and bakery a stones throw away. The accommodation is grand everything you need but if you are looking luxury look elsewhere. Great views from the rooftop pool and it was practically our private pool for the afternoon we spent up there. We had a little kitchen, and a balcony which I wasn't expecting. The room was clean and comfortable. staff were friendly and helpful.

Staff not very friendly. Overall hotel needes to be updated. Overpriced what what you get.

the hotel is ok rooms need new paint and bedding telly was to hi up the wall guy on front dest was no good when asked anything

The rooms had no double glazing so was kept awake most of the night by traffic and noisy people.

The hotel mety my expectations based on it's rating, location and price

Had a ball. Weather fabulous, food, wine, people fabulous. Hotel staff were totally awsome, very accommodating in every way they could be.

You can't fault the staff - they were always helpful. However, the hotel itself is very dated (probably reflected in the price). Swimming pool has bits fading away and looks a little dirty - room was very dated and while clean; lacked the modern feel of other hotels. Essentially - its a very basic hotel with great staff.

Couldn't fault this hotel lovely staff and fab location right next to everything you could want including cheap supermarket! Wifi was a bit dodgy but they were trying to fix that. Breakfast was great if you like your carbs! Didn't see much in the way of fruit but if you like breads and doughnuts then it fills you up for the day. Staff were always friendly and helpful and very polite. Pool area was basic but had all you needed and all day long sun. Big balcony but no furniture to sit outside. Would definitely come back though!

Perfect location to the beach to the main avenue to old city and even to shop...so close even to the bus station. The staff is amazing

I really enjoyed this Apart Hotel. I stayed in a self contained studio and it was comfortable and clean. The air conditioning worked well and the bathroom was nice overall. The kitchen area was sufficient, however lacked a microwave and I think a few more basic utensils would have been nice. But it had everything needed to cook a meal. The television was very small, had no HDMI and was dated. I struggled to find any English speaking channels so I think an upgrade on the television to something larger and cable television would be great. The balcony was nice and large and had a table and two chairs which was adequate. The WIFI was also good, although it blocked any type of streaming media, although YouTube worked. Included in my stay was a continental breakfast. I found this to be lovely with bread, toast making facilities, condiments, juices, tea/coffee, pastries, croissants, cereals and a selection of lovely meats and cheese. Very satisfactory given the price of only 5 euro additional to my room.

Enjoyed trip to Marbella,stayed near Old town,very central,beach less than 10 mins,very safe,very close to supermarket,can be as expensive as you want it to be,plenty of choice.I would recommend trip on catamaran to or from or both to Puerto Banus. Buses very inexpensive eg. €6.15 from Airport to Marbella

Lovely hotel, friendly staff. Very good value for money.

We wanted a basic clean hotel just outside of Puerto banus so we could get our head down after partying in Marbella . This exceeded our expectations, with friendly, happy and helpful staff throughout, an upgrade and perfectly clean roof top pool we were very very happy with our choice.

It was a golf trip with six guys the Hotel was in a excellent position clean and staff friendley

Excellent stay at the hotel, nice location €15/€20 ride to the club and strip, supermarket on the door step, friend staff amazing pool area ideal for a small group. Clean and tidy! Brilliant thank you!

Great location but the rooms are VERY old. For a friends weekend it was Good. Parking was an extra €10 a night! Breakfast was poor, if you like toast and Coffee it's the place for you. for the price - Couples, Guys / Girls weekend its good

My friend and I stayed here toward the end of August, we were pleasantly surprised at the friendliness of the hotel staff and the accessibility to the beach, shops, restaurants etc. Breakfast consists of; croissants, toast/bread, sweet pastries, cereal and fresh roles, so fit for purpose and the lady serving (short blonde hair) was lovely. The old town is a 5/10 minute walk away and is a definite visit. The rooftop pool, in my opinion could do with a flush out and complete clean, however had great views of the Marbella surrounding mountains. If you're looking for a basic hotel in a great location, I would recommend this hotel. On a negative note; I had an item of clothing spontaneously disappear from my room a couple of days into my stay. I reported it to reception and they said they would get back to me......no answer. So I then went and asked several more times and still no progress. At first I thought I had misplaced it but after turning the whole room upside down this was impossible! When leaving they just said 'no sorry' they hadn't found anything. On returning home and going through my belongings several further items have also gone missing. I understand they have a safe in the room but two large suitcases simply would not fit! This was the most disappointing thing, so make sure your luggage is secure before you leave your room!

Great hotel for groups of girls/lads! Rooms are fab for all sharing with little kitchen and big bathroom! Pool on roof was a nice touch too! Would not recommend to families

This place probably rocked back in 1970s. Unfortunately here we are 40 years later, and nothing changed.

Nice hotel and staff were very good and very helpful. Thk you

Very central hotel with an outdoor pool. Room had a kitchenette with a fridge - genius. 15 minute walk to beach and 10 minutes to old town and great traditional places to eat. Great continental breakfast and good coffee. Very lovely friendly helpful staff, arranged a cab for us for early in the morning to get our return flight. Hotel looks like it is being re-furbished. The hotel can afford to keep this simple - suggestions - plain bathrooms with a good shower, keep the kitchenette with a fridge, upgrade the air conditioning so it is quiet, and use Spanish influences in decorating, bedding and soft furnishing to keep the costs down. Keep it as a 3 star and you will clean up and do well. Your strength is the staff and location of the hotel. Well done.

The hotel was very basic. Tired looking rooms. Reception staff very friendly and helpful however.

Arrived at hotel 26 june 2013 , absolutely devastated at 3star hotel, room was for 4 only 3 beds so requested a move to bigger room, next room was small dirty no kettle had to request one and tv was broken. Went to look for new hotel but the only one i could find was 2 thousand more euro so had to stay at hotel. Toiletvbroken so had to get that fixed, bath was full of poly filler round the plug to stop leaks what more can i say, balcony was terrible honestly it was an awful experience, breakfast was okay thats the only positive

The hotel is very basic which is fine however it is very dated. But it was veey clean and the staff were friendly.

EXCELLENT. GREAT LOCATION. LOVELY ROOF TOP POOL. GREAT VALUE FOR MONEY. WILL STAY AGAIN.

Ideal location, close to everything. Friendly and helpful staff. The breakfast was lovely.

There is nothing to write home about the Marbella Inn Hotel. It was very basic, not even a kettle and cups in the room.

We had a studio on 1st floor. Very clean and spacious. Fully stocked kitchen with supermarket just around the corner. Walking distance to old town. Very convenient

Parking in their underground garage was an extra fee. Continental breakfast was included. Maps could be better.

hotel was very good but they should put up a sign saying hush people asleep as other hotels we stayed in did as some people have no regard for others hotel should have a hot water machine we had to wait for every cup to be poured out by a lady slow slow

This is the third time we have stayed at this hotel , reason for this is firstly the location and the cleanliness of the rooms. The rooms are a bit tired and need updating but still clean. A basic hotel that provides comfort and a peaceful rooftop pool....

Like most people I carried out my research prior to booking the hotel. and like most there were negative points about the security element and the lack of breakfast provided. I traveled on my own. My verdict is that this hotel is certainly value for money. The roof top pool was amazingly peaceful with great views. The staff were pleasant and helpful. The breakfast provided was basic but certainly enough to start your day. I was very pleased with the room and quality. The bathroom was clean. The living space consisted of a spacious pull out sofa bed, a dining table and tv as well as well equipped kitchen. The bedroom also had a tv and double wardrobe. Yes its dated but for what you pay its worth every penny. Yes the air con is a little noisy....I turned mine off and managed to sleep comfortably. As for the security issue I paid 19 euros for the safe, and you are refunded 10 euros at the end of your trip. The supermarket is directly opposite and very cheap. 22 cents for a large bottle of water! 10 euros something cents for 1l bottle of vodka (Smirnoff!) Fresh veg, fruit, meat and selection of cheeses. I highly recommend this hotel for value for money and location.

The hotel was old and tired was not what I would have said a 3 star? Although it was in great location ? Needing updated.

poor quality especially the breakfst- bread, rolls and stale croissant!

Furniture is very old , and you can hear anyone in the hallway since the bathroom and kitchen windows are open. And if god forbids the people next to you are loud , then you wont be able to get any sleep

Basic breakfast, overall good value

Having read some of the more negative reviews, we were slightly concerned about leaving things in our room. We took the advice to ask for our room not to be cleaned - the cleaners still left a bag of clean towels and fresh toilet rolls outside the door every day. The staff were all lovely and friendly. The breakfast is basic i.e. bread, croissants, tea/coffee but is enough to start off the day and food was good. Rooftop pool has a lovely view of Marbella and the hotel is very close to everything and about a 10 min walk from the beach. For a budget this hotel is great value for money and I would recommend it - the rooms are big and have air con and fridges. No complaints whatsoever.