Camps Bay Retreat Hotel vs Similar Hotels

Mixed feedback: several guests found rooms spacious, comfortable and well maintained, but others noted rooms are somewhat small and one guest reported missing bedside lights and lack of blackout curtains.

Rooms were luxurious, but some were dated and had maintenance issues.

Some rooms were described as tired, with reports of poor conditions initially.

Some rooms were dark or had issues, but many praised the comfort.

Housekeeping described as excellent in reviews; grounds and public areas noted as well maintained.

Some concerns about cleanliness in the cabana room with drain issues, impacting overall experience.

Several reviews mentioned dirty rooms, broken appliances, and needing renovations.

Some reviews mentioned dirty or damaged furniture.

Multiple reviews highlight an excellent location — close to the ocean, walking distance to restaurants, scenic mountain/sea setting and convenient access to local attractions.

Fantastic location right in front of the beach with beautiful views.

Multiple reviews highlighted the perfect location near the beach and restaurants.

Fantastic location near the sea and beautiful views.

Staff repeatedly praised as very friendly and welcoming (managers Damien and Sibo called out); occasional notes about minor inefficiencies but overall warm, professional service.

Staff were attentive, friendly and provided exceptional service.

The staff was described as friendly and attentive, contributing to a positive experience.

Staff were frequently described as friendly and helpful.

Food repeatedly praised: breakfast variety called out, in-house dining convenient and tasty, and Chef Slater Rasool singled out for exceptional meals.

Food quality varied; breakfast service was chaotic, impacting overall satisfaction.

Breakfast was consistently praised in reviews for quality and variety.

Breakfast and food options received positive remarks.

Strong amenities cited: exceptional spa, wood-fired hot tub, large gardens, walking trails, hanging bridge, garden tours, and on-site EV charger; hotel dog and outdoor seating areas also praised.

Excellent amenities including the spa, sauna, and swimming pool.

Amenities like the pool and balcony views were appreciated, though some conditions were noted.

Breakfast praised but some maintenance issues noted.

Standard quality for this hotel tier.

Perceived as a bit pricey for the experience.

Despite some issues, many felt it was good value based on location and space.

Reviews indicated high prices relative to quality.