Montagne Regency

Parking lot, staffs

It used to be very clean when I visited many times before, but this time, instead of deluxe or double room, I chose family room located at GF, the room didn’t have a fridge, shoes were used without replacing new ones for me, there were spiders and spider web, ants, the bed covers were not clean that I could see there were stains on it, the bathroom looked unclean. Hmm, quite disappointing this time. Hope the hotel improves their cleanliness from now on.

the bathroom is big and clean

they only have yellow light which kinda make the room dark

La habitación. Amplia y luminosa

Muy lejos del centro. Y sobre todo que dijeran que tenía que pagar por quedarme dos horas después de estar varios días en el hotel, utilizando servicios extra. La TV no funcionaba y dijeron que mandarían un técnico al día siguiente que no apareció

Très bien. Bon emplacement. Personnel sympathique.

Não tem elevador. A torneira não parava de deitar água no chão. E algumas formigas invadiram a minha mochila.

Excellent

no soundproofing You can hear everything - not relaxing at all no wifi rude reception staff- male in particular

This hotel is cheap and priced about right. The main issue was that I booked a Deluxe room as advertised and when I checked in the reception advised that I had a standard room without any windows. I showed the booking and she acted as if I should have known the room had no windows. There is nothing in the description about these rooms not having any windows. If I had know it was a windowless room I would never have booked it. They are sneaky and clearly hiding this fact in their listing, so I give it zero stars and will never stay there again. I don't like being cheated like that. If the rooms don't have WINDOWS then make that very clear in the advertising instead of hiding the fact then pretending like I somehow should know this. Very dishonest. The room was dark and stuffy with no ventilation except for the a/c and door to the hallway.

Nice staff, big, spacious and clean room. Close to the train station. The hotel has 2 pools but we didn’t have time to try them.

Far away from the city, stores and restaurants. Although receptionist offered to arrange tuctuc to the city centre.

Nice quiet hotel just a little far out for us but other than really nice

Good design

AC sound so loud

We actually stayed at the Montagne Guest House, it's entrance being on the main road into Kampot. but our room was located more to the rear of the property; no traffic noise. Breakfast is taken in the main part of the hotel complex ( Montagne Residence ) a two minute walk from the guest house. The morning breakfast is served from 7.00am to 10.00 and was excellent ; a choice of either Asian or American. The two swimming pools are also located in this section of the complex. No problems.

When you approach the Montagne Guest House from the front (on the main road) you could get the impression of a run down joint. The facade needs a face-lift, but don't be misled by the appearance. Once inside you will be pleasantly surprised. The guy on reception (Sunday pm) on our arrival was like getting blood from a stone, I needed to keep prompting him for information. He told us breakfast is served 7.00am to 12.00 noon. Really !!! Luckily, on our first morning, we got into the restaurant just before 10.00am. and obviously claimed our brecky. Fifteen minutes later could have been a different story.

Room facilities acceptable

Sound so noisy from outside

Beds hard. Skirtings in dining room really dirty. Plug hole in hand Basin very dirty.

Lovely pool area. The staff were friendly and helpful

My room had no windows, it felt quite claustrophobic

The staff are all so nice and helpful! They helped me book a tour (which was so much fun, I learned a lot and had a blast) and book my bus going back to Siem Reap. It was seamless. They also helped me with my laundry even though I just gave it to them the day before I left so it was a little rushed. The restaurant staff are also so accommodating and nice. And the restaurant itself was just so airy and fresh. Thanks for a great stay!

Everything, from pool to pleasant staff

Maybe allow food in rooms,

Went next door to the Montage Boutique & wow what a difference. It was perfect ie: courteous staff & exceptionally clean & bright room.

Didn't stay...no window & they wouldn't move us to another room with one, yet the place was near empty. Dying cockroach inside the door to our room, no working fridge. On the way to our room, the guy snorted then spew it out on the hall floor...I nearly puked.

the pool

room no window

Clean and basic room with excellent general facilities across the Montagne site.

Good

Nice room with comfortable bed and balcony. The pool area was really nice and great to cool off after a hot day. Breakfast which was included was quite good with lots of options.

Staff were very friendly but we struggled to communicate. We wanted to book a tour and also bus transportation to next city but ended up doing it outside hotel as staff couldn't understand our request.

Confused by these positive reviews! Booked the Montage Regency but ended up in the hotel next door which turned out to be 3 hotels that operates together as one, to go for breakfast you have to walk through to the other hotel to have it, breakfast was basic as to be expected and the only good thing we found was the girl who served us, very friendly and helpful, the swimming pool is dirty and has missing tiles and grime everywhere so not sure as to why people as saying the pools lovely! Bedroom was large and the bed was comfortable and clean, when using the shower we wore sandals as I was not willing to put my feet on the tiles due to the build up of dirt/grime on the floor. Hired a scooter for the day at a cost of $7 and was a death trap, couldn't use it and when I returned the key to say we never/couldn't use it as it was dangerous she just laughed and took my money, disgraceful knowing this was not fit for purpose and still took the money so rent a bike elsewhere in town should you need one

The bathroom floor was filthy in the room You have to go to the hotel next door to get breakfast Pool is disgusting with missing tiles and grime throughout the pool Rented me a dangerous bike that wasn't safe to use and still charged for it Breakfast was not as stated and you got handed a bit of paper with limited food to choose from

Good location

The buffet breakfast and the pool were both very nice. Staff was helpful and kind. Good shower with hot water and good pressure.

Room had no window but that was expected.

Happy staff,

Breakfast

Staffs are very friendly and approachable. Rooms are clean, pillows are very soft and towels smell fresh. The pool is wonderful and a garden (needs tending) with a school of KOI fish. They offer tours with reasonable prices. We tried the Bokor Mountain Tour for $20/pax.

There are two or three distinct properties on the same premises and this review is for the budget one. An OK place for an overnight stay. Room has no windows and the walls are very thin - I could hear kids and people peeing in the neighboring room. Poor wifi. Nothing in the area and the closest thing to attend in the evening is the night market, which is ~ 20 min walk

I liked my room, it was quite spacious and the bed was comfortable. The balcony outside was pleasant and roomy too. The best part though was the connection to the grander hotel next door with its excellent swimming pool and beautifully appointed lobby. Very swish. Also worth a mention, staff member Kin who doubles as a tuk tuk driver and speaks ok English. Helpful guy for getting round town even though I didn’t book his tours further afield.

No lift, not very centrally located

Clean

very big spacious room, especially for the price we payed. nice fridge and lots of storage room for our big bags. lovely bathroom - spacious and good walk in shower. good water pressure - but not always very hot, however still pleasant. lovely staff, and tried best to help, even when some couldn’t speak very good english. beautiful pool in the adjoining hotel which you have full access to. lovely coffee shop in the lobby with affordable, if not cheap prices. no window in room so stayed dark in the morning. 30 min walk to town but tuktuks were cheap and we hired a bike the second day.

our room had no window so felt a bit closed in and was definitely a fire hazard. also, one set of stairs to get to the ground floor - another fire hazard. ants across the ceiling of the bathroom and in the sink, some went onto our towels. Our room wasn’t cleaned during our stay.

Really lovely room which was a very good size and nice bathroom. Such good value for money you have access to the pool in the luxury hotel next door which is amazing. We had such a good time here!

Nothing

I had a really lovely stay here. The staff contacted me when I booked to arrange a free pick up from the bus stop. Kin was also very helpful. My room was clean with several tv channels in English. The shower wasn't hot though. I liked that I was able to use any of the pools at their sister property. The sun loungers were great, bar staff very helpful and made great cocktails. I was even able to order room service. Location within pick up zone for day trips. My only negative was my final night which was a Friday I didn't get any sleep due to other guests having a loud party, screaming and shouting and banging doors till 03:00 in the morning. I just wish the staff told them off and to keep the noise down. I didn't feel comfortable doing that myself as a solo female traveller - especially so late at night.

Nice staff, large room

Too far out of the town

amazing pool! nice big room with balcony and for the price was worth it.

location is a bit far from the main centre in regards to walking. not an issue for people who like to walk (around 30 mins)

Spacious and clean room, great shower and we enjoyed the use of the pool in the sister hotel next door.

Location was not ideal for city centre but you can get cheap transport there and back. No one available at reception to check out

No window for air

nice pool, clean and friendly staff.

no hair dryer for Montagne guest house

Good location and nice facility.

They confirmed to check me in at 12-1 pm and when I arrived at the place at 12:30pm the staff said the room was unavailable as the guests hadn't checked out from the room yet. They asked me to wait 40mn more and no other options.

a little far from town and beach

great food, amazing pool, and very helpful and friendly staff, including their tuk tuk driver soeurikin mom he was incredibly helpful and very friendly too, bedrooms were clean and well presented

the water drainage in the bathroom on room wasn’t very good which left it a bit wet most of the time but we found it not too much of a problem

Room was spacious. Balcony area was nice and the bed was comfy enough. Aircon worked well. Access to the pool was amazing - the other hotel is quite a fancy one so their pool and facilities are beautiful. We ate at the restaurant once too - was nice enough 😊.

Walls are thin, so can be noisy but didn't really affect our sleep. Not many places to put your clothes - the wardrobe just has a rail. Location is a bit far out with not much around, but we knew that before booking.

The $7.50 buffet breakfasst is a little over-priced, but if you ask there is a cheaper menu available with adequate options.

There was no window in my room, although I was made aware of that when I checked-in.

The staff was helpful, can speak English, it's just we came from long motor travel with big bags and given us the 2nd floor and climb up by stairs. But it's ok. The pool area is so relaxing. It's a nice place to stay. The room has nice bed to sleep and very comfy.

Location is good, nice mountain view and swimming pools.

Soundproofing is bad in the rooms. Wi-fi is slow and non-stable (2nd floor).

Good room, shower, breakfast (not included), organised excellent tour to pepper farm etc for us. Use of swimming pool in adjoining much more expensive hotel.

Did not bother us on 2nd floor but we were surprised that there was no lift

Access to the pool at Montagne Residence was the best thing - a very nice facility. Beds were comfortable.

The triple room was on a busy ground floor corridor and had no windows. Even so, sound-proofing was poor. Late in the night the goods train came past very close and slow, sounding its horn repeatedly. At 6am staff and builders started to make a lot of noise. We slept poorly. Some cockroaches and spiders in the room.

Amazing facilities, we had an issue on our first night with a neighbour and the hotel upgraded us to a better room in the Montagne boutique for the rest of our stay, the staff were so friendly and helpful. 2 pools you can use and motorbike rental available.

Walls are so thin we could hear people next door Asif they was in our room.

Use of facilities attached to other hotel

Goods trains rattling through the night

The staff were all very nice and friendly

Bathroom wash basin / sink only had drips of water, no flow so useless. The room was never cleaned the entire time I was there (4 nights) and as they never cleaned the room they never replaced the toilet roll which ran out a day before I even left, my bin was overflowing with rubbish due to lack of cleaning, the air con was a little warm even on coldest temperature

The hotel has rather big territory and guests have access to two pools (both neat and clean). The location is 5min from the city center, quiet at nights and no traffic. I was a little grumpy when checking-in but the manager (Ratha) handled it perfectly and in a professional manner, for what I'm really grateful. Overall, I'm more than happy with the experience I've had.

Staff very helpful and very friendly

Nothing