Praça do Loteamento Vila Americana
Praça do Loteamento Vila Americana, Adrianópolis, Manaus - AM, 69000-000, Brazil- Park
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About this hotel
Spacious Apartments with Modern Amenities
Experience comfort and convenience at Mercure Apartments Manaus with our spacious apartments featuring a kitchen, bedroom, and bathroom for your relaxation.
Relaxation and Wellness
Unwind and rejuvenate by lounging by the outdoor pool, indulging in the sauna, or enjoying the indoor whirlpool during your stay with us.
Dining and Entertainment Options
Savor a variety of dining options throughout the day at our on-site restaurant and bar, offering a rich breakfast buffet and international dishes for lunch and dinner.
Ready to experience the perfect blend of relaxation and convenience at Mercure Apartments Manaus? Book your stay with us now!
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Important Information
Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.
Please note that the property will have no hot water supply from 28/03/2024 to 05/04/2024.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:30 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Spa/wellness center
Valet parking
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Accessible parking
Parking garage
Wheelchair accessible
Kid meals
Pool with view
Toilet with grab rails
Kid-friendly buffet
Lower bathroom sink
Public Bath
Higher level toilet
Rooftop pool
Sun loungers or beach chairs
Wine/champagne
Fruits
Steam room
Visual aids: Braille
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Happy hour
Room Types
Superior Twin Room
Up to 3 guests32 sqm2 Twin bed (90-130 cm wide)
The apartment provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The apartment's kitchenette, which has a stovetop, is available for cooking and storing food. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle as well as city views.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
32 sqm
City View
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerKitchenetteDeskSeating AreaToiletPrivate bathroomHardwood or parquet floorsElectric kettleWardrobe or closetStovetopUpper floors accessible by elevator
Superior Queen Room
Up to 3 guests32 sqmQueen bed (151-180 cm wide)
The spacious triple room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The triple room's kitchenette, which has a stovetop, is available for cooking and storing food. The triple room features parquet floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
32 sqm
City View
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerKitchenetteDeskSeating AreaToiletPrivate bathroomHardwood or parquet floorsElectric kettleWardrobe or closetStovetopUpper floors accessible by elevator
Privilege Room with One Double Bed and Sofa
Up to 2 guests33 sqmDouble bed (131-150 cm wide), Sofa bed (Variable Size)
The spacious double room has a private bathroom, air conditioning, a mini-bar, as well as a seating area with a flat-screen TV. The double room's kitchenette, which features a stovetop and a microwave, is available for cooking and storing food. The double room offers a TV, a tea and coffee maker, a wardrobe, parquet floors as well as city views. The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
33 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerKitchenetteBathrobeDeskSeating AreaToiletMicrowavePrivate bathroomHardwood or parquet floorsElectric kettle
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(478 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 17, 2026Lovely hotel very helpful staff close to a shopping mall facilities are great
7/10
Reviewed Sep 16, 2026Ubicación y espacio de la habitación
El desayuno puede mejorar
1/10
Reviewed Sep 15, 2026Somente funcionários do café da manhã e localização
Falta de higiene, banheiros sujos e com mofo, ar condicionado velho, com filtro sujo, não funcionante, odor ruim no quarto, cama desconfortável, banheiro sem renovação e manutenção. Excesso de quantidade e zero qualidade no café da manhã! Ausência de qualquer ajuda com malas
2/10
Reviewed Sep 14, 2026Local
Muito simples, desgaste, banheiros com mofo, falta limpeza detalhada, prédio sem manutenção, pouco conforto no quarto, AC velho e barulhento e com filtro sujo, sem ajuda c malas, …
6/10
Reviewed Sep 7, 2026Café da manhã estava muito bom.
Quando cheguei, tiveram dificuldade para localizar minha reserva. Esperei cerca de 20 minutos até conseguirem encontrá-la, o que já causou uma impressão inicial negativa. Também precisei pagar o estacionamento, algo que, considerando o valor da diária, poderia estar incluído. Fiquei hospedado no quarto andar e esperava uma acomodação um pouco melhor. O controle do ar-condicionado não estava funcionando, embora a temperatura estivesse adequada. A televisão também é pequena e aparenta ser ultrapassada. A área de lazer na cobertura é menor do que eu imaginava, e os preços são muito altos. Paguei R$ 58 por uma caipirinha e uma cerveja long neck. Já me hospedei em outros hotéis da mesma região com preços mais acessíveis, acomodações melhores e estrutura superior. No geral, foi uma experiência razoável, mas abaixo da expectativa, principalmente pelo valor cobrado.
9/10
Reviewed Sep 1, 2026Organizado, limpo e a cama é grande e boa.
Tv no quarto não é smart.
7/10
Reviewed Aug 30, 2026Tamanho do quarto
Limpeza ruim, café da manhã caro e ruim, academia péssima!
8/10
Reviewed Aug 27, 2026Localização
Split barulhento , quarto precisa de uma repaginada
7/10
Reviewed Aug 18, 2026Staff atencioso e prestativo.
Problema com a chave-cartão do quarto todos os dias - ela desativava.
3/10
Reviewed Aug 17, 2026Localização
Quartos velhos, ar condicionado com muito barulho e quarto que fiquei era para ser o melhor, por ter pago a maior categoria e não foi o que foi me entregue
7/10
Reviewed Aug 8, 2026Localização é boa, perto de tudo. Quarto amplo.
Poderiam investir um pouco mais em roupa de cama Chuveiro não era muito confortavel, pois tinha que ficar na pontinha da banheira para molhar o cabelo. Para fazer Tapioca ou ovo no cafe demorava bastante.
3/10
Reviewed Jul 23, 2026Pas grand chose
Le personnel absent et innefucace même au restaurant le bruit des clims les douche juste propre
7/10
Reviewed Jul 23, 2026Friendly staff size of rooms
I had requested smart t v upon booking confirmed check in. They put me on the 7th floor where I know they do not have smart T.Vs, the lady said, I was wrong.But once again I was correct. It would not be a big deal but portuguese is my second language and I needed this time to relax after a week of translation and got none.
9/10
Reviewed Jul 22, 2026O atendimento da recepção e as instalações do estabelecimento
O cafe da manhã com poucas opções e o preço injustificável de R$ 77,00. Preço esse que nunca vi nem em hoteis de alto padrão de São Paulo.
10/10
Reviewed Jul 19, 2026Spacious and comfortable room, amazing views of Manaus, very friendly and welcoming staff, excellent breakfast! The girl at the reception, Grazy, was so helpful and nice, spoke perfect English which made it so easy to get answers to questions and she made our stay at the hotel even more comfortable.
7/10
Reviewed Jul 19, 2026Cama confortável
Limpeza e falta de manutenção no banheiro.
10/10
Reviewed Jul 18, 2026Espaço e cama boa
Baratas toda hora aparecia!!!
8/10
Reviewed Jul 15, 2026vicino al shopping
ária condizionata rumorosa! anche fuori aveva un motore acesso tutta la notte, tantissimo rumore!
1/10
Reviewed Jul 14, 2026Funcionários solicitos, muito gentis
Uma lata de água custar 12 reais, uma cerveja os olhos da cara, um café no front é em cápsula e também custam um rim. A localização é péssima pra quem vem a turismo.
9/10
Reviewed Jul 14, 2026Padrão superior de conforto e comodidades, funcionários muito solícitos e atenciosos
10/10
Reviewed Jul 13, 2026Presteza dos funcionários e conforto dos quartos
Nada
8/10
Reviewed Jul 12, 2026Cama. E café da manhã.
.
10/10
Reviewed Jul 11, 2026Very friendly and professional personnel!
8/10
Reviewed Jul 6, 2026A localização é central, os funcionários eficientes e prestativos. O quarto é ok, vê-se que é uma construção mais antiga mas tudo funcionou. O banho é excelente
Os travesseiros e roupa de cama em geral deixam a desejar
10/10
Reviewed Jul 4, 2026Quartos
10/10
Reviewed Jul 2, 2026Instalações
Nada a reclamar
5/10
Reviewed Jul 1, 2026Very very overpriced. The girl who checked us in ( pink hair ) was not very friendly. She originally said she had no booking under my name and when I showed her my booking.com confirmation she just said ok fine. She gave us no information on WiFi, where the pool is, breakfast, check out etc; and seemed inconvienanced when I asked. My partner who is Brazilian paid first and was charged the correct amount but then our card did not work - when I retried ( I am not Brazilian ) they overcharged us by a significant amount. Maybe this was because we were tourists? As we experience this in tourist places in Brazil but did not expect it here. Anyway, this really turned us off. When I queried it the solution was added credit to our room. We used the credit to buy cocktails which were also overpriced, we spent the amount of credit we had but a 10% service tip was added on - seems like a trick to spend more money at the hotel. It’s also not near the centre and the area is not very safe to walk around. The rooms are ok but nothing special for the price. No toiletries, no water, no robes - for the price you’d expect at least water in the room, especially considering you cant drink the tap water here! We wouldn’t return. There is much better value for money in manaus.
10/10
Reviewed Jun 20, 2026Gostei da organização. Do conforto e acolhimento que o local trás . Do respeito e liberdade que temos
Só dá vista vários prédios ao redor e
8/10
Reviewed Jun 3, 2026Quarto excelente
4/10
Reviewed May 25, 2026Acomodação satisfatória , mas mais se assemelha a um íbis que a um Mercure . Apesar dos tamanhos dos quartos serem ótimos
O tamanho
2/10
Reviewed May 25, 2026Hospedagem desejar!
Hotel não tem um bom atendimento A recepcionista não me cedeu lençol disse que não tinha disponíveis!
7/10
Reviewed May 10, 2026The staff were very friendly and helpful, special thanks to the lady at the reception who managed to book us two fantastic restaurants.
Our room was right above the airconditioning unit of the whole hotel, causing an an unbearable noise stopping us from sleeping well. Double glazing will do miracles!
6/10
Reviewed May 8, 2026Somente da localização.
A) Da demora e do desprezo dos manobristas (tanto para receber, quanto para entregar o carro). B) Os quartos são sujos, principalmente o piso do quarto. C) Do péssimo e fila de espera do café da manhã. Mas, o problema dos manobristas superou todos os absurdos, ao ponto da “boa localização” perder o seu valor.
10/10
Reviewed May 2, 2026sempre limpo
queria ter usado a sauna não estava funcionando
10/10
Reviewed May 2, 2026Nice room, comfortable beds and great staff
10/10
Reviewed May 2, 2026Nice comfortable beds, large room and staff were great.
7/10
Reviewed Apr 26, 2026Localização muito boa próxima ao Manauara shopping. Funcionários de café da manhã (restaurante terceirizado) super simpáticos.
Presenciei baratas no banheiro e móveis dos quartos em geral já apresentando grandes sinais de desgaste. Toalhas nem todas era boas. Não gostei de terem trocado an academia do último andar para o primeiro. Ficou menor e com menos aparelhos.
9/10
Reviewed Apr 13, 2026Sim
Sinal da internet, muito ruim.
10/10
Reviewed Mar 29, 2026Show
De tudo.
10/10
Reviewed Mar 24, 2026Localização
10/10
Reviewed Mar 23, 2026Piscina
8/10
Reviewed Mar 22, 2026Café da manhã muito bom. Próximo do Shopping Manauara.
Nada a reclamar
7/10
Reviewed Mar 17, 2026Da localização e da limpeza.
Do café da manhã, as 10:00 horas tudo gelado e muito doce, sem muita opção boa.
7/10
Reviewed Mar 16, 2026Location and staff.
Too old hotel
8/10
Reviewed Mar 8, 2026A localização e o bom atendimento prestado pelos trabalhadores
A televisão de tamanho subdimensionado para o quarto, além de não ser smart.
7/10
Reviewed Mar 8, 2026Boa localização.
10/10
Reviewed Feb 13, 2026Estrutura do Hotel é Otima
Estou até hoje vai fazer 30 dias aguardando a nota fiscal para eu prestar conta com a empresa e não consigo receber e ninguem atende no hotel
10/10
Reviewed Jan 25, 2026localização comodidades limpeza serviços ofertados
nada a declarar
10/10
Reviewed Jan 25, 2026Excelente acomodação, cama super confortável, limpeza impecável e funcionários muito solícitos.
4/10
Reviewed Jan 20, 2026Atendimento, as informações no check in não foram claras
8/10
Reviewed Jan 19, 2026Bom.
Funcionários comendo no restaurante enquanto arrumavam as mesas de comida para os hóspedes, já com restaurante aberto.
10/10
Reviewed Jan 18, 2026Boa
Cheiro ruim
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly, helpful staff / good reception service
- •Central location close to shopping and attractions
- •Spacious, comfortable rooms with good views
- •Several guests praised the breakfast quality
- •Generally efficient and attentive personnel
Areas to consider
- •Not good value — multiple reports of overpriced breakfast/drinks and extra charges
- •Cleanliness and maintenance issues (bathroom maintenance, reports of cockroaches)
- •Amenities problems: missing toiletries/water/robes, no smart TV when requested, noisy AC/exterior motor
- •Inconsistent service at check-in for some guests; occasional staff absent/ineffective
Cleanliness
6/10Mixed to negative mentions: reports of maintenance issues in bathrooms and at least one review reporting cockroaches; some reviews said showers/rooms were only just clean.
Service
9.2/10Predominantly positive: many comments praise very friendly, helpful and professional staff (specific praise for reception staff), though there are a few isolated check-in/staff attitude complaints.
Location
8.6/10Generally reported as central and convenient (close to shopping and central areas) by several guests, though a minority mentioned it felt not central/unsafe for tourists.
Room Quality
9/10Multiple guests describe rooms as spacious, comfortable and with great views; some note older construction and minor maintenance issues but overall room comfort is highlighted.
Amenities
6.4/10Some amenities problems noted: requests for smart TV unmet, noisy air conditioning/motor, missing toiletries/water/robes reported by guests — uneven amenities experience.
Value for Money
5.6/10Clear negative sentiment: several guests called the hotel overpriced (expensive breakfast, drinks, and extras) and reported overcharging or poor value compared with expectations.
Food and Beverage
7.6/10Mixed: a few guests praised an excellent breakfast, but others found breakfast options limited, slow service for specific items and prices high (some specific complaints about cost).
Overall Experience
10/10Overall stay impressions are mixed but leaning positive due to helpful staff, comfortable rooms and good location; negative points (value, some cleanliness/amenity issues) affected some stays.