El Monte Sagrado Resort & Spa

The location

Service was very bad, especially at the bar. Food was bad. Bad. Bad. Spa services / staff was just ok. Trays and tables were never picked up. Spa was broken , pool area not clean. Complained to manager / staff - no one ever got back to me as promised.

The architecture was really special, with beautiful natural textures and a wonderful combination of wood and iron throughout the property. The gardens were very well maintained, and I loved that every room seemed to have its own private garden view, which made the stay feel peaceful and secluded. The bed was also one of the most comfortable I’ve slept in during this trip.

The use of disposable cups was disappointing, especially in a hotel of this standard. There was also a noticeable lack of proper glassware, both in the room and at reception. Providing real glasses and cups would make the experience feel much more refined and environmentally conscious.

We thoroughly enjoyed our stay. Room was wonderful. Staff was friendly and helpful - especially valet. Grounds were large and peaceful to wander. Would be a great venue for a destination wedding.

Nothing.

L’emplacement est super. Les jardins magiques et chambre spacieuse.

L’hôtel pourrait être rafraîchi et la piscine est vétuste et sale.

The Aqua Center (indoor pool and hot tub) were the best!

Original

Quit, comfortable and unique

Nice attention to detail in the design of the property. The grounds were beautiful.

This is a beautiful resort!! Very quiet and zen-like throughout the property. it was quiet even though we were within walking distance to town, (or take the hotel shuttle that will pick you up shortly after texting that you are ready to return). Loved the layout of the room especially with the jetted tub near the bed. perfect for a wedding venue or other high-end groups. Staff were all great. we especially liked Brooke our waitress And Greg the bartender. Brooke was so attentive and nice to chat with. She has alot of potential to expand into a higher level position, which I hope she gets the opportunity. Rate includes a full sit-down breakfast or get it to go. There restaurant food was excellent!!! The only complaint was the hot tub next to the pool jets did not work. We tried to let them know by using the phone right there next to the tub, but that didn''t work either. Highly recommend this luxury hotel!!

It is very beautiful!

Great bar & restaurant area & decor

Pool not being outside

The room accommodated me and my traveling companion well. The staff responded swiftly to our request for extra waters

The room wasn't as cozy as implied in the description but it was still ok and the beds were comfortable.

Big, beautiful and relaxing. The pool was great, but too many kids in the hot tub.

Huge gnats in my face every time I went outside, but that’s not really in control of the property. The in-room tub made scary noises!

The property was beautiful- lots of lovely outdoor space and plantings. The bar was nicely decorated and had a great atmosphere. The room was even nicer than it appeared online. Great bathroom and the best shower of our trip! Loved the robes and our little patio.

Nothing at all!

This is a stunning hotel; so much so hard to motivate leave the place and see the city! The ponds are beautiful and the restaurant breakfast and bar menu very good for a hotel. The staff is great. It’s a bit out of the way but the shuttle will take you to all the touristy stuff. The valet went out of his way to find us a service to drive us to dinner farther out and make our reservation (do not plan on using taxis or ride share in Taos). Wish there was an atm on the property for gratuities as we ran out of cash.

No lunch or afternoon food options.

Location and the room size

The spa pool is in need of a refurb. Jacuzzi doesn’t work. There were cobwebs in the hallway. We had a light out in our room and now liquid body soap. These were easily changed but should have been checked prior to our arrival.

We stayed here for 1 night on a quick trip to Taos. The hotel is very nice, check in was easy. We had a nice room and the staff were friendly and helpful. Parking was easy and the hotel is just a short drive from the centre of town.

Mirth was exceptional! Fantastic deep tissue massage.

Blue and Brooke gave exceptional service and the food was excellent! Definitely a place we would recommend and return to!

Blue and Brooke were fantastic!! Both were friendly, welcoming, and provided the best service. Would definitely recommend dining with them!

Set in a quiet oasis, the grounds at the Sagrado are genuinely beautiful and serene, with plenty of well-maintained outdoor space. The valet staff were courteous and helpful, and check-in and general hotel staff were friendly and professional throughout my stay. Unfortunately, the guest rooms told a very different story. My first room had visible hair and pet food on the floor, damaged walls, and dirty curtains — the room felt neglected and worn. I reported this to the front desk and was moved to a second room, which turned out to have the same issues: scarred furniture, dust along all the baseboards, a stained carpet, an armoire with doors that wouldn't close, and a shower with visible stains. The box spring was torn, the sliding glass door was dirty, and black scuff marks were visible throughout the room. At that point, I decided not to request a third room, as it seemed clear this level of upkeep was consistent across the property rather than an isolated issue. I was genuinely concerned about pests given the state of the room, so I kept my belongings sealed in my suitcase for the duration of my stay rather than unpacking as I normally would. It's particularly disappointing because I stayed about a year after the hotel's major remodel — it's hard to reconcile that with rooms in this condition. The bones of a great hotel are clearly here: the grounds, the location, and the staff are excellent. But the guest rooms are in urgent need of deep cleaning and maintenance, and I'd hesitate to return until that's addressed. There are many more photos to add, including stains on the carpet and dirty light switches. I thought my choice of photos would suffice to show the general condition of the rooms.

On first impression upon arrival this hotel looked promising with a very informative man at the entrance telling us all about car parking , shuttle services etc. Sadly the reception staff were not so welcoming, no eye contact, no welcome, couldn’t be bothered with us TBH! We were shown to our room- style over substance, dark and dated with lots of dust and even more beetles!! These were coming from the patio doors and were increasing before our eyes. Maintenance were called and they sprayed the areas but to no avail. We spoke to management who upgraded us to a suite no less- again style over substance, dark, filthy patio area, stained rugs and torn lampshades. The whole place has an air of a faded beauty who needs some TLC The positives- the shuttle car is a great facility and the driver was so informative and chatty. The breakfast offering was great with lovely staff as was the bar area. Lovely grounds but only an indoor pool on offer which seems odd given the very high temperatures outside. The piped music which is of a tranquil spa type is great but, not all night long!!

It’s a resort. Everything is close whether you’re going from the room to the pool or spa or restaurant. It’s also close to Toas plaza and close to local attractions.

Our resort experience is great! The dining experiences have been exceptional. Our server Brooke is amazing! She is so positive, friendly and extremely professional! She definitely an invaluable asset to El Monte Sagrado!

Beautiful property grounds

Lots of bugs. Found two in our room and we also saw a snake around the property. Carpet in rooms that needs to come up. Stranger set up for bathrooms. No doors, curtains. Another nasty thing to get rid of. They were filthy.

Would give the place a 4.5 if I could. Definitely the best property in Taos. Walkable to downtown. (Taos by the way is not getting much better and not worth the stop). The grounds are impeccably maintained. We got a larger room with a huge, private back patio. Large walk in shower. If you have a lot of luggage, definitely use the valet as it will probably be a hike to the room. The only negatives are that the furniture in the rooms are dated, no bedside chargers, and they add a $35.00 “amenity” fee. Not sure if that’s daily or a one time fee as we stayed only nite (ready to get out of Taos). Dinner at the restaurant was very good. Our total one night price was $337.00.

Excellent large Suite and attractive view

Valet service was mediocre

Beautiful setting, new feel

Staff was ok but not as welcoming as in similar priced resorts. Restaurant only served breakfast for one out of 2 days staying there. Breakfast is overpriced- massively.

Landscaping was beautiful. The car valet and transportation staff were wonderful.

Room was dated and worn for the price charged. Gym was dated and no mats. Cleaning staff left used coffee mugs by our door for two days and never replaced with clean mugs.

The property is absolutely beautiful, pool area is really neat. The restaurant and the whole property was decorated very nicely. All the staff we encountered were super nice and friendly!

I feel like the rooms, at least the one we stayed in, needs some updating. Some of the furniture was broken and worn, the lamps had seen better days and kept tipping over because they were a bit wobbly, the room was stayed in wasn’t the cleanest. I feel like the price was a little high for the state of the rooms.

Room was large. Big tub, bathroom.

Missing robes. Coffee maker issues. Parking a mess due to weddings. Staff not super friendly.

Room was lovely, quiet, clean.

Porches are so close together. I recommend putting an outdoor shade on each side of the porch that can be raised or lowered

Myrth was my therapist and it was an unbelievable 80 min deep tissue massage. I have had many massages over my 64 years and she is up there with my top 3 massages. Very intuitive human! Winter Bear was very helpful at the desk. Clear and concise and friendly

Beautiful location. Beautiful setting the room in the landscaping were exceptional. The staff was equally exceptional. Friendly and professional.

We checked in to a lovely room with comfortable bed but it’s a long walk to some of the rooms with luggage especially in the rain. There was no lamp on one side of the bed, no plug ins of any kind for phones near the bed and the shower was not nearly hot enough. I expected more for the price.

I loved my experience at the living spa that I went twice! Lena helped my schedule my services/appointments and Karine was my masseuse both times. She made me feel comfortable, asked what was important to me and did an amazing job. Would highly recommend!

Large area

Very very dated Lack room lights Very dark

Beautiful property!

Bed was fantastic, ordered dinner and they did accommodate my gluten free request but very pricy for what I got. Pet friendly.

Printed information about the property was very vague, not much information available about the free shuttle they offer,no hours posted for the spa, and they had a "Gala" during my stay right out and under "my peaceful" room very noisy for both days during set-up and the event. Always ask if there is something going on because if your going for peace and tranquility that might not be what you get.

Beautiful outdoor landscaping and enjoyed the music throughout. The bathroom was a nice size.

The toilet was running and unfortunately soumds like that keep me awake, turning off the water behind the toilwt did not help, it kept me up half during the night. I told Angelica at reception in the morning about 10am. When we came back that night the toilet was never fixed and it kept me up again that night. When we were checking g out she really didn’t accept any responsibility and admishe did not follow through to see if it was fixed or ask anyone else to when she left. Only after I asked her name did she take about $38. Off our room and apologize. She said she would ask her manager to take off another $38 for the second night fee but she did not follow up again with me and let me know if that was approved.

Everything

The grounds were well-kept and beautiful for a stroll and the room was spacious and well lit, with a decently sized shower and really attentive valet and luggage service for guests.

The map of the grounds could be improved to be easier to understand, housekeeping could also pay closer attention to the sheets to ensure no staining as we found during our stay, and areas where dogs are not allowed to poop should be monitored more closely to ensure that is enforced.

Beautiful room and grounds. Staff were outstanding in courtesy, respect, and attentiveness. We had a couple of meals via room service and the food was excellent.

It was clean, large rooms and great staff

Nothing

The grounds are beautiful. Dining room lovely. Nice room with balcony.

Pool unavailable due to mechanical problem.

We went to the restaurant two nights in a row! We never do that, but the food is that good. The restaurant also provided the breakfast at our B and B and it was the best quiche we have ever had. The waitstaff are friendly and efficient. Highly recommend.

Hot tub not working correctly

TV required manual interaction turn turn on/off or raise/lower volume... It was only on for a half hour, but not what you'd expect at a resort of this calibre.

The inn is about a quarter mile to the old historic section of Taos. It’s very walkable. The rooms are a nice size and ours had a great balcony. The grounds have some beautiful trees, a pond and flowers. A great bar is close to check-in. Most of the staff was friendly. I loved the fire pit in the courtyard.

The grounds needed mowed. There was a large dog that barked most of the afternoon. The pool was down during our stay for maintenance. When I complained about the resort fee, they took it off the bill since there really weren’t any other amenities. When I checked in on Sunday no one was in the lobby to greet me. Signage to the reception area was non existent. Once I found someone to check me in she wasn’t very friendly. However the next day, Amy at the desk was terrific and gave us ample ideas of what to do in the area. The woman at the desk today at check out was also very friendly.

Nothing. SPA was closed.

SPA closed nd they did not notify us abead of time.

Winterbear was very helpful with picking the perfect services, setting an appointment, and making me feel Welcome. Karine provided the best massage I’ve had in many years and was delightful. They made this visit amazing!

Nice spacious rooms. The facilities were great

The pool was very warm

I loved everything about this hotel. It was warm and beautiful.

Very helpful and friendly staff

Beautiful setting, really comfortable beds, lovely suite, friendly staff. Was really nice.

Pool was a tad cloudy.

Beautiful room with a lovely restaurant on site! Excellent customer service!

No one thing!

If service is important - you’ll have to work to find a more committed staff. The grounds and hotel are fantastic and the food delicious. You won’t be disappointed.

Property was beautiful- grounds and room. Had nice fitness center and pool.

Quiet peaceful lodging within minutes of plaza area

This review is so sad for me to write!!! I never leave bad reviews. I have stayed at El Monte Sangrado a few times throughout the years. My husband and I stayed hoping for a relaxing getaway for our 5 year anniversary. The greenhouse saltwater pool is amazing… and listed under “wellness” and maybe even part of the spa, but if you are looking to relax there you somehow have to time it to go when there are no kids. I don’t understand why at a place with a resort fee and such a tranquil space they allow kids in that area…. multiple times throughout our stay our relaxation was interrupted by kids jumping into the pool and splashing us, my book got so wet I have to replace it. It wasn’t relaxing at all. Kids even in the hot tub, with goggles, it just wasn’t a “spa” or “wellness” feel. I had a really hard time relaxing there during the times with kids in the area. It’s great if you have kids, not so much if you’re looking to relax. We were also really excited to get room service for breakfast one morning. We weren’t able to order it on the phone because the phone didn’t work, which was fine. But when it was delivered my husbands $36 eggs Benedict consisted of one Benedict that got shuffled about with the sauce in a separate container that was cold. The food was in cardboard to go boxes, with plastic cutlery, not on plates… which would be fine but to charge $36 for one egg Benedict plus a 23% service fee plus $3 delivery fee (and none of that includes gratuity) just to get your food delivered shuffled up, cold, in a to go container was definitely not worth it. We were thinking it would at least come on plates with actual silverware with those extra charges. Super disappointed but we had fun together and will pick someone else to celebrate next year .

This place is beautiful! The property is gorgeous; serene and inviting. The room we had was large, had a great jet tub, plenty of storage etc. Angelica(reception/front desk manager)was so nice and we appreciated her kindness and knowledge. The tea and coffee in the morning was great, but wish they had it through the day. They do have water available which is great! There is nowhere on site to get anything between breakfast and when the restaurant opens at 5. Not a big deal, but would have been helpful. We had to call for a couple of small things during our stay and they were so quick to respond, it was great. There is a shuttle but we did not use it. The spa is lovely. We had a couples massage and it was very relaxing. Definitely loved it!

The rooms are lovely, spacious and have a nice balcony and fireplace. Huge bathroom with soaking tub. The grounds are lovely and my son enjoyed the pool

The setting was beautiful. The room was spacious and very comfortable

The hot tub needed redone. The jet stream was hardly working

Modern, spacious well-appointed rooms.

No restaurant

We have stayed here multiple times and it is always beautiful and the staff are very kind. The rooms are comfortable and it’s a beautiful property to walk. We also appreciate that it is pet friendly.

We were disappointed that room service was not available when we stayed, and since there are no places to buy snacks or any other food options on the property, you are forced to leave the location and bring food back to your room. Although not a huge inconvenience, we were unaware that the dinner menu is not always available, and the restaurant was closed, with only the bar available.

The facilities are beautiful

Atmosphere & kindness of all staff.

Close to town.

Stunningly beautiful resort very close to town, with a free on demand shuttle service. Our room was spacious and had its own balcony with a pastoral view. The spa was outstanding. The food at the restaurant was a 10/10–truly gourmet fare and large portions.

The only thing that could stand some improvement was the fact that there were no outlets or USB ports near the bed for our cell phones.

The grounds were beautiful.

Limited parking

The indoor swimming pool and hot tub was a huge benefit for us as we stayed during spring break. The added bonus of there being trees and fish pond within the swimming area was a lot of fun for my kids to see as well.

The location was great, a perfect weekend getaway trip. It was an incredible peaceful atmosphere, shuttle service was amazing, and close enough to explore downtown or ski Taos

The pool, the food, the location.

Half of the staff were lovely and the other half were ok.

First time staying at El Monte and really enjoyed our stay. We chose it over an Airbnb and spent less staying at El Monte which included dining and a spa treatment. The staff were friendly and the food in the restaurant was excellent. The bartenders were especially nice and the drinks were incredible. Overall, it made our stay in Taos relaxing and memorable!

The entire staff - even the cleaning people - were friendly and accommodating. The room was indeed clean and beautifully appointed.

Upon further inspection, the room did show signs of wear; specifically, some missing tiles and the plumbing fixtures on the bathtub were loose.

The property, the friendly staff, the bar, the food, the room, the walking distance to town.

Was not so impressed with the swimming pool. It ate 3 hot tubs, one very hot one, the others bigger, no laps swimming

El Monte Sagrado was a lovely place to say with beautiful grounds, a relaxing pool and spa area, a nice bar and restaurant, and a cool “library” with a pool table that could be used by guests. The staff were exceptionally friendly and offered a 3 mile range shuttle service which we used to go to dinner one night. The room and beds were generally comfy and overall we had a great experience. We would definitely stay there again.

Breakfast was good and the staff was very nice

Couldn't think of anything to not like about

We absolutely loved our stay here! The resort was perfect for a relaxing weekend with thoughtful touches - the lavender for to put inside the pillows and the bath salts for the soaking tub in the room were a luxurious touch at check in. The salt water pool inside the greenhouse was so fun and grounding, and the food was incredible. I also went to the spa and had the best facial of my life with Cierra! The spa itself is so relaxing with so much greenery and little lounge areas and water features. It was wonderful to sit after my service with a hot tea and just enjoy the greenhouse vibe. Cierra was incredibly knowledgeable throughout my service - it was the perfect blend of relaxing and helpful. She provided recommendations on products for some of my specific concerns as well so it was nice to take a piece of the exceptional service home with me. I highly recommend her and already can’t wait to visit again just for the spa experience with Cierra! If you’re looking for a relaxing resort style stay in Taos, this is definitely it.

Customer service in the bar was interesting, there was a bartender, who was working hard to keep up the customers at the bar, and then there was a bar back(?) who was running food, clearning the bar, getting beer for other customers and when I asked if he could take my order, he said I had to wait for the bartender???? The room itself was ok, the shower drain had hair in it, we did not have enough towels and for a four star hotel to not have a spare blanket in the room, during the winter was odd. The hotel needs an update, the ice machine in the 500 building looked like a breeding ground for bacteria.

El Monte Sagrado is a nice place to stay, with mostly friendly staff here, but one receptionist was a bit too friendly (we prefer sincerity). When we arrived, we asked to see one of the available rooms and were shown the Native American suite adjacent to reception. The room looked amazing, but we wanted something slightly more humble. We got a good deal on a room with a king bed and an in-room jacuzzi-style tub, although the jacuzzi part didn't work. The gas fireplace was turned down quite low and not adjustable. My wife, a self-proclaimed perfectionist, noticed a small tear in the bed sheets, and the curtains had a few rather large tears. So... we weanted to switch rooms the second night we figured we'd splurge and asked for a Native American suite, but the room we were given lacked the in-room tub, and wasn't nearly as nice as the one we were shown originally, so we asked to change back to a king-bed room. We also decided to add on the breakfast deal ($30 for breakfast for two, up to $60 value) at their restaurant. We had to request bathrobes, which they sent over to the room, but for me, at 6'3" 240 lbs, the one-size-fits-all didn't. It would've been nice if they included slippers, as we noticed the only other couple at the pool had. Oh, and the hot tub at the pool didn't seem to have working jets either. But the (saltwater) pool was nice. The receptionist assured us that she adjusted the price of the room from the NA suite to the standard King room and added the $30 breakfast fee. The breakfast was good and a good bargain. Service was good, although we were the only people in the restaurant. All was well until I saw my emailed invoice after we got home from our vacation. For some reason, the room was almost $100 more the second night, even though it was the same room type as the first night, and the place was mostly deserted. When I inquired by phone, I was told the pricing was based on occupancy. This was the beginning of February, and there appeared to be more staff than guests, which was fine by us, but to tell us that the room charge increased from a Sunday night to a Monday night because of "occupancy" was not just. We were never told the room charge, only that the second night was adjusted from the NA suite rate back to the King rate, so I assumed it was the same both nights, especially with the apparent sparse clientele at the time. I called to clarify the invoice, but was transferred to the same receptionist (Amy), who took my # and told me management would call (they didn't). And I'm not going to waste more time over sixty bucks. I'd stay again, if I were in the area, only this time I'd be sure that all costs were spelled out up front, and I'd want to look over the room beforehand.