Fire show in a Tann restaurant after sunset, view from the beach
Fire show in a Tann restaurant after sunset, view from the beach, Prachanukhro Road, Ban Karon, 82100, Thailand- Attraction
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Relax at the Full-Service Spa
Indulge in pampering at the resort's spa, perfect for unwinding and rejuvenating during your stay.
Dining Delights and Entertainment
Savor international cuisine at Le Bayon restaurant, enjoy room service or grab snacks at the coffee shop. End your day with a drink at the bar while enjoying the arcade/game room.
Convenient Amenities and Services
From limo service to airport shuttles, this resort has you covered. Stay connected with complimentary wireless internet and enjoy the convenience of in-room refrigerators and LCD TVs.
Book your blissful stay at Phuket Orchid Resort and Spa for a luxurious beach getaway!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 Double Bed OR 1 Twin Bed
Features a private balcony
Layout - Bedroom
Internet - WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
1 Double Bed OR 1 Twin Bed
Features a private balcony
Internet - WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
2 Double Beds
Features a private balcony
Internet - WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
1 King Bed and 2 Twin Beds
Features a private balcony
Internet - WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
King bed (151-180 cm wide), 2 Twin bed (90-99 cm wide)
In-room amenities
1 King Bed and 1 Twin Bed
Features a private balcony
Internet - WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
King bed (151-180 cm wide), Twin bed (90-99 cm wide)
In-room amenities
1 Double Bed
Features a private balcony
Internet - WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
In-room amenities
Pets not allowed
Property confirms they are implementing guest safety measures
Service animals not allowed
Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
Guests are provided with free hand sanitizer
Masks are available to guests
Travelife
Individually-wrapped food options are available
Staff wears personal protective equipment
Property is cleaned with disinfectant
Individually-wrapped food options are available through room service
Social distancing measures are in place
Professional property host/manager
Protective clothing is available to guests
Property confirms they are implementing enhanced cleaning measures
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Wonderful location right next to a beautiful beach staff are friendly as is everyone in Thailand. The room was well presented had everything you need shampoo, hair conditioner, body lotion and body wash. The room service was excellent, they changed the room every day. New towels every day wonderful tidied up the room, left it in an excellent state and was overall brilliant experience. Bell boys were good bringing the stuff up to your room. And there's got to be particular attention paid to the bar staff and restaurant staff who work hard in extreme heat for not a lot of money and give a brilliant service, always with a smile. In particular Riff and Ball were awesome for us as they looked after us very very well. I highly recommend this hotel as a great place to say. Yes some of the drinks and food at the hotel may be overpriced a little but it's still Thailand and it's cheap. But if you just walk outside the hotel there's lovely restaurants to eat from all of them, we never had a single piece of bad food or drink. You walk up and down the coastline there's some wonderful restaurants to eat, they're all really well recommended. Wewent up to Patong to the shopping that's awesome all around there so that's only 300 baht to get there well worth it awesome Hotel come here.
My stay at Orchid was extremely disappointing due to the on-site tourism desk near reception (blue shirt staff). After being scammed by an external agency (Nice N Easy) across the street, the hotel representative(Chantana) advised me to only book through their desk, claiming it was safer and that the hotel would support us if anything went wrong. Trusting this, I rebooked the same trip for 8600 baht (almost double the 4400 baht I originally paid). However, the experience was misleading: We were greeted and checked in by Alex at the site, instead of informing us during check in that all activities were cancelled, she boarded us on the boat, took us to the beach then informed us that our plans have drastically been changed. My package included 2 activities and 2 snorkeling sites, but we only received 1 snorkeling site and limited alternatives We were told all water activities were canceled due to weather, despite this being known all month The replacements swing, or massage) were not suitable, especially as I was traveling with children Instead of proper compensation, we were offered 450 baht drinks for activities worth ~2000 baht+ Even worse, I later saw other guests doing water activities. When I requested a fair price adjustment based on what we actually received, the agency refused, claiming I “accepted” the drinks instead. The hotel manager’s response was simply that I could call the police. This felt like being passed from one scam to another. ⚠️ Be very cautious — booking through the hotel tour desk does NOT guarantee legitimacy or support, do not choose any premium packages, and ask them to call the beach to cover the :weather and tides as they are all aware of the conditions before you arrive to the site. Shame on chantana and the Phuket Orchid staff and SHame on Alex from the banana beach and their deceitful tactics
I been here at Phuket Orchid Resort &Spa many yime
We really love to stay here thanks for staff named M,View,Fit,Rose they are the best staff!!
Lilly Gift Kaimook and Netty staff at the front desk very kind and friendly. This is 5th time for me to stay here every time when I came back to here. They are can remember me really feel like home 🏡
We really love to stay here very thanks for staff named M,Fit,View,Joh they are perfect and they are very helpful and kindly.
Stayed here for 5 days, amazing staff, very helpful especially young lady on front reception named Viewpoint, she is extremely friendly and has a great bubbly personality. Also bartender at Le Bayon Bar at front of hotel named Phol (Pon) was the best bartender, great service, great drinks, very fun and friendly
Our stay at the hotel was absolutely wonderful. The food was delicious, the location is perfect, and the whole place is simply beautiful. The atmosphere made it easy to relax and enjoy every moment. The staff were incredibly friendly and helpful throughout our stay. A special thank you to Lilly, Anette, and Kaimook, who went above and beyond to help us during check-in and made us feel truly welcome. We really appreciated their kindness and excellent service, and it made our experience even more memorable.
Warm welcome from reception staff
The staff is very kind very Thanks for staff named M,Pop,View theyare the best service staff
Unfortunately we had the worst hotel experience here. And we have stayed in a lot of places. The rooms and facilities are old and run down. Pool areas and stairs rusty. Kids club terrible and nothing going on/ poor facilities. The main road is like a highway as soon as you step onto the street, so busy and crowded in this part of town. We booked direct with the hotel and were given a dark room in one of the older parts of the hotel and the damp/ mould smell was rank! I went down to the front desks the next day and asked to checkout, as we weren’t happy. They then offered us one of their newer rooms over near the kids pool. It was cleaner and no mould/ damp smell. That was ok but at 11pm that night the Russian families still let their kids in the kids pool despite it being closed from 9pm. We didn’t sleep and also found the pool crowded with Europeans who were rude and taking up l the sunbeds during the day. On our third day my middle daughter got food poisoning from pizza at the pool restaurant so we decided we were done. We forfeited 2 nights of our stay (which Miss Nancy said she would arrange a refund for us) but we never recieved the refund. Overall a disappointing experience and not a cheap stay either. We checked into the Marriott closer to the airport which was blissful and a much more enjoyable experience. We will never return to the Phuket orchid and never recommend it to anyone, it needs revamp an unsatisfied customers should have a right to be refunded when the facilities are not as promised (and definitely not what was in the photos)
really enjoyed my stay here. The hotel offers excellent service and great facilities. The room was bright, comfortable, and very clean. Housekeeping did a wonderful job every day. The staff were attentive and helpful throughout my stay. The overall experience was smooth and stress-free. I would gladly stay here again.very thanks for staff named M,Fit,View,Pop,Afnan,Aus
We loved our stay at Phuket Orchid resort. There was something for every age, from pools and water slides to swim up pool bars. There was everything we needed in walking distance including some market stalls, bars and restaurants and the beach, and it was really easy to get a tuk tuk to other areas. The rooms were really big and clean.
Fist of all - you get what you are paying for. This resort is huge and we were there in the high season. Good: the breakfast is nice, many options, the rooms are tidy, the staff is mostly smiling and friendly. The bar staff was looking a bit tired at times. The resort is close to the beach and 400 baht to Patong and the ride was pretty. The slides were fun! The starbucks cafe in the lobby - saved my day coffee wise - it was brilliant! The grounds of the hotel are well kept, beautifully green and lush Not so good: While the room was cleaned daily and kept nice and tidy, it smelled like mold, like very strongly. I never addressed it to the hotel while there, since both of our booked rooms smelled, i figured they wont be able to change it right then and there anyway. Today i unpacked my suitcase and alllll of my clothes smelled like mold. The sunbeds - since the hotel was fully booked - the mission of getting sunbeds after like 8am was mission impossible, people went out like 6:30-7 am to reserve the sunbeds and the only option to was to do the same. After day 3 i got up at 7, went downstairs, put my towels on sunbeds and went back up to keep napping- the hotel should really have some kind of system in place for this issue. Nobody is speaking about the general situation in this town and phuket in general - it is basically 95% russians, most signs are also in russian and even menues are translated into russian. They act like they own the place and it was really strange. But i guess it is what it is, considering the situation atm. Overall - it was a nice vacation. Not sure i would go again since we usually like smaller resorts, but for this year it worked its purpose - to get some warmth, sun and rest.
It was fantastic place especially if you have kids and who loves swimming and water slides Hotel staff is great and attentive and love to give soft toys to toddlers :) Just as a token of gratitude I would like to give my thanks to lilly, gift, netty , kaimook, melanie who helped us to change rooms as we have minor issue in the old room and thanks to sam for helping all the questions in the dining section as she was very fluent in english and I forgot the person name who always brought cantaloupe for my kid as that is the only fruit he eats eve it is not available in the buffet . Overall if you have kids and want to spend time in the pool and beach , just go ahead. Only remarks I have is dinner is below average , skip buying it for the entire stay as we did as there are few decent restaurants close by and kind of expensive bar
Great family vacation! Very friendly staff with smile on their face. Delicious food and nice waterslides. I had to have a business meeting and Ms. Nancy and Ms. Pumpui were very kind to let me use their class room to take that meeting in peace.
The hotel as a whole is super nice, with very nice lighting and atmosphere. However, the food is a complete disaster. Absolutely do not buy any food packages like we did. We tried the food four times but then threw away our food voucher as both the taste and cleanliness are poor around Buffer. We went with a stomach virus that kept us indoors for a week. VERY poor cleanliness. Service is great! If you want anything it takes 5-10min to get help with whatever.
This is the best hotel ever i had stay thanks for staff named M,View,Pop they are very helpful and friendly we really love to stay here
Thank you Phuket Orchid resort & spa in Karon for another fantastic stay! I would especially like to say a big thank you to Joh in the reception and her fantastic colleagues and manager for making our experience fantastic this year too! We celebrated our 60th and 80th birthdays this year and you have made sure we had a fantastic holiday! The hotel is very suitable for families as there is a fantastic pool area and close to the beach. But it is a hotel that also suits us a little older as there are no heights and nice walking paths. very good breakfast with lots to choose from and in the evenings there is entertainment, there are also pool evenings etc. Very good hotel that is highly recommended!
I would not recommend this hotel. It is dated and in need of improvements throughout. Location good and near nice restaurants and coffee places. Room felt damp.
Thank you for you helping me especially staff named Patty Netty and Kaimook. I come back this hotel second times. I really love this hotel, there are many restaurants and local food around hotel.
I really like the hotel and everything was very good the location and facilities and i want to mention sami for her excellent service
Really great hotel and really nice people I love it everyone is really friendly from the restaurant Everyone keeps small talk always I really like the music too special mention to Sami,kris ,aon and auy
Really nice hotel and very good staff like sami she is so sweet She helped in many things In resturant she was great too thank you.
The staff View,Sa,Sis,Monkey were friendly and helpful throughout my stay. The location is convenient and close to many attractions. Overall, it was a great experience and I would recommend this hotel to others.
Lovely place and close to everything. Clean and spacious rooms and good flow in the shower. Room 6417 was perfectly located. This is a place for everyone and has 2 pools and 2 big waterslides for both kids and adults. Servers are very attentive and Mr Supit should get an award for making guests feel special and cared for. Ms Nan and Chu awesome cleaning ladies. Food prices are very reasonable. My second visit in a year.
We had a lovely stay at this hotel, thanks largely to the excellent staff. Everyone made us feel genuinely welcome, always smiling, attentive, and ready to help with any requests or questions. We would especially like to commend Joh, M, and Lily, who were truly amazing throughout our stay. For couples considering this hotel, one thing worth highlighting is that it is a family-oriented property, particularly during the December season, when it is filled with families and children. Breakfast is included in the package; while it is decent and reasonable, it is not exceptional. The room itself was spacious, well-maintained, and clean. One small note , purely a personal preference is that the bed felt slightly too firm for us, while the pillows were a bit too soft. Of course, comfort preferences vary from person to person. Overall, the experience has been fantastic, largely due to the wonderful staff. Another highlight is the hotel’s convenient location: it’s within walking distance to the beach for beautiful sunset views, and there’s also a nearby 7-Eleven, which is always handy.
We would like to sincerely thank Mr. M and Mrs. Pumpui for their professionalism and for efficiently resolving our issue. Their support, responsiveness, and dedication truly made a difference during our stay
Sami is nice person and also service very good by her.Hotel is good and also the service at the hotel very ok.We have enyoed our stay here.
When we have problem in our rooms and want to help for the WiFi Johanna in the front desk are willing always to assist us. She is a great trainee. we have a good time in this hotel. we will go back here soon.
Good service on customer servicing. Especially the reception named M. He always treated us with smile and kindness. 🎊
Wonderful hotel for kids and family. Thanks to the kind and nice staff Kaimook, Patty, Netty and Lilly. We will come back next time
It was my first stay at this beautiful and very nice hotel but definitely not the last. The hotel and the area around the hotel is fantastically beautiful and well maintained, it is much more beautiful in person than in the pictures or videos. The staff is the best thing about the hotel. I want to mention some fantastic people who work there: Lily, Kaimook, Joh and Patty at the reception. Very talented and professional. See you again soon. David Sweden. 30/11-15/12 2025.
The staff very nice and very helpful , thank to Lilly Patty Netty and Kaimook for warm welcome . We really happy when we stay here !
This is my first time to stay at Phuket Orchid Resort and Spa, This hotel super woderful, clean hotel with a nice atmosphere . Friendly staff named Patty Lilly Netty and Kaimook. Conveninet vacation,and good value for money. Thank you for your service.
Phuket orchid resort is family hotel. Our kids love the pools so much. Thanks to Lilly Patty Kaimook Nertty andGift for warm welcome 😄
The hotel was so great, the slide and the food. What i was amazed of is how we are welcome in the hotel. The check in is so smooth. Their trainee Johanna was so good, cheerful and helpful. We will come back soon here.
Thank you for your helping me so hotel have swimming pool is very good so we have a very great moment here. I hope i can back here soon. Thank you Lilly Netty and Kaimook for taking care of us!
Phuket Orchid Resort is amazing! Great family resort with great rooms and water slides! Highly recommend Phuket Orchid Resort, especially Suji!
This is the first time I stay here that is very wonderful. Our kids really love the pools and big slider and we would like to thank you staff at front desk Lilly Netty and Patty for warm welcome ❤️
I arrived late and exhausted, but I was welcomed with a nice smile and you can feel the warmth and willingness to make me feel that this place is like a home. Special thanks to Johanna at the front desk. She accommodated my simple request for my room preferences. She is also genuinely caring. Will definitely book again next holiday and bring over friends and family.
Amazing from the facilities to the room cleanliness and comfort. Amazing slides, buffet and location. Nice vibe and great staff.
Nan and her team from housekeeping were very friendly and did a great job taking care of our room and our needs. Thank you for your great work.
We had a great trip to Phuket staying at this hotel. The breakfast was great, and Supit was super helpful reserving a large table for us each morning as we were 7 people. He was friendly and made it a great experience for us and our kids. Thank you Supit! The hotel is clean and well kept and a great location. The slides were so much fun!
Good location, friendly staff and great service and staff. Suji has been great accommodating all our requests and super helpful!
The hotel is very nice. The staff is very helpful and everyone is very efficient and nice. Sami and all the hotel workers are amazing. The pool is really cool and if you have kids they will love all the amenities. Highly recommend if you want to be in front of the beach. Is just 1 min walk away from the beach.
Good service from sami sister. She was sweet in gesture and service quality . maintain cordially. Easily approachable
This is the best hotel ever i have stayed,especially staff named M,Afnan. they make our vacation wonderful and they are friendly and helpful.
We love to stay here M,and Popcorn they are helpful and work hard to service guests if we come back to Phuket we will stay here again.
Good rooms, pools, staff.and breakfast All staff is very helpful ..changed my room on my request.. property is a bit old but it comes in no way to enjoy with your family. Plus they have water slides for all age.
I was here for 5 days with my family. The resort is excellent. Perfect for families with kids. The staff is super helpful and overall service is great. A shoutout to Suji for her service. Had a great time here and will definitely be back again.
We love the Orchid resort. The staff are very friendly especially Nui and Rif who work the bar areas. The pools and slides are great for kids and the spa was also a treat. We have come 2 times already and have rebooked again. Thanks to all the team at the Orchid resort!
The room was clean and the staff named M and put he is so friendly and helpful the food is good and the swimming pool is cool we will stay here again
Great experience here. My family had fun here. Pumpui is nice to help. The free breakfast has various food. Staff are all nice
There was a Front deke Staf deke is mame Netty Lilly Patty Kaimook helped US set up Wifi They where Lovely and Provided goog service with a bright smile
The room is very clean and swimming pool is very big. The hotel had peaceful atmosphere and all the staff very friendly. Special thanks to Lilly for her service and support!
I thought it's gonna be a very difficult trip but thanks to Lilly for helped me to accomplish my journey. Thank you very much.
We have a little problem with WiFi. We try to connect WiFi many times but but still cannot to connect. We came to reception and we met Lilly a girl who was there. She helped us connect the WiFi in a few minutes. Thanks so much Lilly 🥰
I have Problems with the WiFi but have the staff is name Lilly and Netty for helping me for login with the Wifi So our hotel is very nice for the area and breakfast so very good also
This is hotel family friendly. It’s very great pools and location Lilly Patty and Netty the receptionist staff very friendly and helpful
We love to stay here thanks for staff named Popcorn they are very work hard to service the customers he is very friendly and helpful the room was clean and the food tasted good. We love to stay here again
The hotel was good and clean the housekeeping clean the room for us everyday and thank you to Lilly and Netty they are so nice and helpful
This isy first time to come Phuket Orchid Resort and Spa. Thank you for receptionist named Patty and Kaimook. This hotel there are big water slide and swimming pools. It's very convenient because near by the Karon beach just walk 2-3 minutes. Next year my family will come back this hotel.
This is the most terrible hotel I have ever met. The facilities are super old, the room is not clean, the telephone is broken and no teeth brush provided. It is highly not recommended to choose this hotel.
we love to stay here the staff is very much good and helpful,and friendly especially staff named M,the checkin process is very fast and flow。
Thoroughly enjoyed our stay at the Phuket Orchid. Pools are very nice and clean. Staff are very friendly and helpful. We had a family room with bunkbeds and was perfect for us. Food and drinks were reasonably priced and breakfast had lots of choice. One of our children wasn't well during the trip and the cleaner Nan was very helpful. Made sure to check in with us and gave us plenty of water. Location was perfect too. Thank you Phuket Orchid Highly recommend for families with young children. Nan the cleaner and all the staff were amazing
I had an amazing stay at Orchid Hotel in Karon Beach, Phuket. The staff were incredibly friendly, welcoming, and always ready to help with anything I needed. My room was clean, comfortable, and well-maintained throughout my stay. The location is perfect—just a short walk to the beach, restaurants, and shops. The hotel offers great value, a relaxing atmosphere, and excellent service. I highly recommend Orchid Hotel to anyone visiting Phuket. Five stars! ⭐⭐⭐⭐⭐
Bad experience at the wet bar. Unfriendly staff. Poor communication and customer care skills. They expect you have cash on your swimsuit
excellent hotel good service good breakfast i want to mention of the staff gift nui and the hotel manager khun Nancy Kaimook very nice and beautiful place
Beautiful hotel we just arrived yesterday but the staff are friendly too specially sami trainee at restaurant. I love the environment here
I loved our holidays in the Phuket Orchid &spa! It is lovely hotel with friendly staff! Especially I want to tell many thanks to M, Pop, Fit on reception for help, nice smiles and friendly attitude. My daughter lost her earring in the swimming pool and it was found and returned to us, it is really amazing! Thanks a lot for all! We will certainly come back and recommend the hotel to our friends)))
Loved everything about this restaurant! The dishes were super tasty and fresh. The staff made me feel very welcome — thank you Kris, Ao, Oat, Aui, Fern, and Oil!
We stayed at this hotel with our family. Upon arrival, the staff were friendly and welcoming, especially the staff named Patty Lilly and Kaimook. They were very friendly and helpful. The bedroom was comfortable and suitable for families. The bed was soft. There was a big slider and 2 swimming pool that the kids loved. It was convenient to go shopping because it was close to 7-11 and very close to the sea, about a 2-3 minutes walk. I was very impressed and would definitely recommend and share this hotel with others.❤️❤️❤️
Very clean, staff always there to help rooms have alot of space and the pool is very clean as well will definitely recommend
We have a good holiday season in this hotel. Everything is good the swimming pool very fantastic and staff at the front desk very nice and helpful thanks to Lilly Kaimook and Patty for making our trip so special
The hotel have 3 swimming that are very amazing for me. The room was clean the house keeping they clean the room everyday. Staff Lilly Kaimook Netty and Gift very kind and polite. Highly recommended!
M,View,Pop they are very kind make our vacation fantastic the check in was faster we really love to stay here and the room so clean
iOS am very happy that I choose to come at orchid hotel And I loved the service of Sami trainee she is very kind and friendly
This is a lovely hotel. It was clean and the staff were very friendly. The hotel is alsobvery child friendly with great water slides.
Hi what an awesome place all the staff so warm friendly and helpful 😊😊😊😊😊😊😊Sami Trainee😎😎😎😎😎😎😎😎😎😎😎
Awesome hotel great staff at hotel sami keaw kai chai are great. Very friendly and helpful staff. Nice facilities with buffet breakfast, bars and multiple pools and playground for the kids, highly recommend!
Location is great, lots of food options in the surrounding area but while also being nice and quiet. Very relaxed atmosphere which is nice considering there are a lot of families around. We stayed in a family room and it was spacious, air conditioner nice and cold - lots of room for the little one to play. Excellent value for money - would visit again. All the staff are extremely helpful and friendly. Shout out to Keaw and Sammy for always being so welcoming at breakfast each morning.
Spent a week here with family the resort is lovely heaps to do for adults and kids Rooms are spacious and comfortable . Staff are amazing and helpful and adore kids couldn’t fault any of them . So close to food outlets and market stalls. Keaw and Sami were super kind stuff especially with our grandson
M,Fit they are very friendly and helpful the room is so clean and quiet the water slider are very nice we love to stay here ☺️
The hotel was good. The staff at front desk Lilly Kaimook and Netty very kind and very good service. Our kids really love slider so much. Highly recommend 👌
Happy holiday with family here, all the staff are so friendly I love Lilly Melanie Nat is so helpful I love the swimming pool. When I come back year for the big slide again.
When we arrived here we were met by a receptionist Lilly Patty Netty who greeted us with a smile and lovely. The hotel is beautiful and peaceful perfect for relaxation. Highly recommend
At first team we are here it was very warm welcome from the reception staff that is always happy to meet all the guest, even we have a problem they always help Melanie, Lilly Nat are so friendly with big smile on their face
We love the hotel the staff are so helpful and the pool are bid with the slide that the kidslove it. Thanks to the staff such as Melanie Roais and. Lilly are our favorites.
Hotel is beautiful at good location. Wonderful pool and slider. Lilly the staff at front desk very frirndly and helpful.
This is my first time to come here. I love Phuket Orchid Resort and Spa!! My children love the swimming pool and the water slide, this hotel near by the beach and just walk to 2-3 minutes. Many staff they so kind, friendly and very helpful, especially receptionist name Lilly and Patty. Next year I will be come back here. Thank you for your service and for everything.
Our stay was great, friendly staff and a lovely resort. Thexresort is a bit tired and needs a refresh but all still functional. The housecleaning staff sometimes forgot rmto replace consumables such as tea, coffee, milk and toilet paper. The bars and staff were great but the cocktail list needs to be rotated, after a few days they git a bit boring. The location is in the quieter end but tuk tuks are always available or everything is a nice walk away.
The pools were great, the kids loved the watersides
This is my second time visiting Phuket. The first time I came by cruise ship, so I didn’t have the chance to stay overnight. This time, I made a point of coming here, and I chose this hotel because of the many great reviews. I stayed here for 4 nights and 5 days, and every single day was filled with happiness and wonderful experiences. I knew right away that I had made the right choice staying here. Service: 10/10 Every staff member was polite and dedicated to providing excellent service. Cleanliness: The room was spotless, and housekeeping cleaned our room every day. Breakfast: A wide variety of options available. Breakfast is served from 06:00–10:00. I recommend going between 06:00–08:00 when it’s not too crowded. Facilities: The bathroom comes with a bidet spray, which is essential for our family, and toothbrushes with toothpaste were provided. It’s just a small pity that there was no comb. Convenience: Extremely convenient. There’s a 7-11, restaurants and Karon Beach is just a short walk away ***no need to call a Grab. Special thanks to Lilly, who played a big part in making our family trip such a wonderful experience.
The only good thing was the pool and the slide, which made the stay a bit memorable, but beyond that, everything else was a letdown. Cleanliness: Housekeeping did not properly clean the room, and during my entire stay, the bed sheets were never changed. They also never cleaned or replaced the coffee cups—just rinsed them with water and left them in the bathroom instead of returning them properly. This felt unhygienic and careless. Room condition: Every time I entered the room, there was a constant unpleasant smell that made the stay even more uncomfortable. Service: I requested an iron, and instead of providing one to my room, reception told me to go iron my clothes by myself in the reception area. That is not the level of service I expected. Breakfast: The breakfast was very poor, with limited options and not much variety..
The Orchid resort was fantastic my family and friends had a wonderful time. Special mentions for server Supit, server Ao, server Krisada, coffee Queen Mam and security guy didnt get your name but keep that smile it's wonderful.
I stay in the hotel everything is fine until I lost my telephone I was so worried but the nice staff called Toon have found my phone and bring it to the reception Kaimook Lilly Netty and Melanie was so nice to bring it back to me, Phuket is very safe to travelling
We are so glad we chose this hotel for our vacation – it was absolutely the right decision! I highly recommend Phuket Orchid Resort and Spa to anyone still deciding on where to stay, because this place will not disappoint. The staff are genuinely friendly, polite, and always ready to help. The rooms are clean, the resort is spacious, and the swimming pool is fantastic with giant slides that made us feel like we were at a water park >_<. One of the highlights for me was definitely the breakfast – there was such a wide variety of delicious options to choose from. The location is also unbeatable, just a short 1–2 minute walk to Karon Beach. Special thanks to Lilly and Melanie for the warm welcome and for making our stay so comfortable. We will definitely return here on our next trip to Phuket!
I would like to compliment the receptionist named Kaimook The hotel looks beautiful with a good sea view. The food is also of high quality. All the staff in the hotel provide very good service.
Very nice accommodation and friendly staff. Had a couple of nights here after three weeks in Thailand before heading home. Perfect for exploring areas around Patong. Shout out to Kaimook who went out of her way to make our stay amazing.
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What guests love
Areas to consider
Cleanliness
7.79/10The room had a strong mold smell that affected the overall perception of cleanliness.
Service
9.26/10Staff was friendly, attentive, and went out of their way to assist with room changes and dining questions.
Location
8.8/10Convenient location with easy access to the beach and local eateries.
Room Quality
7.75/10Rooms were large and clean, but had a noticeable mold odor.
Amenities
9.28/10Fantastic pools, waterslides, and a Starbucks cafe greatly enhanced the experience.
Value for Money
8.24/10Good value given the hotel's size and amenities, though dinner options were not great.
Food and Beverage
7.29/10Dinner was noted to be below average; recommend exploring nearby restaurants instead.
Overall Experience
8.76/10Despite some issues, the overall experience was enjoyable and served its purpose for a family vacation.