Woraburi Phuket Resort & Spa

The staff were wonderful pool access room was a real pleasure to sit relax and swim thank you to your team for making our a wonderful experience 😎

Shower didn't work properly. It put water all over the floor.

Very kind staf. Very reasonable price. Half board dinner was perfect and huge. We liked everything while we were there. Would be happy to come again. The room, the bed, the pool was good and kept so clean. Icecream for free on the reception:) Thanks for everything!

We booked a standard room but up graded to a pool swim up room which was great. I noticed there wasnt as lot of chairs around the pool so i was glad we got the upgrade.Room was clean and had everything you needed.staff were also friendly

This place is a true travel stay when in Karon Beach. Sit at bar at evening and watch the beautiful sunset

We had a lovely holiday, & the reception staff were very helpful

The pool was huge and a nice temperature, restaurant was great, staff was nice. The room was musty smelling, bed was firm which is good for us, bedding should be replaced with new bedding. Close to the beach.

Could not fault it just could do with a bit of paint but would not let that put me off going back

Lovely large hotel with access across the road to Karon beach. We stayed in a deluxe suite absolutely fantastic with two balconies with direct access to the swimming pool. Staff friendly and helpful on reception needed to leave deposit in cash 3000 bahts returned on check out. Breakfast was good plenty of choices. On main strip easy access to bars and restaurants

Great location on beach across road, fabulous deluxe room was a massive two roomed suite, all facilities fabulous and loved the two sunbathing areas leading straight into pool access.

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Amazing hotel from the moment we arrived the staff were so polite and helpful The room was perfect very spacious plenty of wardrobe space and drawers for clothing the bed was very comfortable and large with 4 pillows and a large balcony with drying rack Nice quiet hotel very large pool with swim up bar with a decent choice of food and drinks the stafff were always smiling and chatting It’s a great location with the beach just across the street and plenty of choice for food and drink just next door there is also a small spa on the premises with good prices I can highly recommend this hotel I would stay again

Great location situated on the main road with the beach just across the road where sun-beds are plentiful on the beach and only BHT200 for 2 beds and a parasol(£5) for the day. The hotel is very well run and staff are very professional and so friendly. The whole place is spotlessly clean - our room was huge and had 2 large beds in it- the room was kept to a very high standard. So quiet on a night. Nice fresh towels, toiletries (shampoo and shower gel) and all the little extra things you might need, slippers & dressing gowns. 2 small Bottles of Water provided every day including Tea/coffee - Kettle, hairdryer, fridge with freezer section to make ice, free security safe in room, TV. Pool towels are provided and can be taken to beach. There is not much to watch I’m afraid for English folk - only a couple of news channels. Free Internet - hotel and pool bar - as our room was nearer the pool bar we found this internet to be best. Our room was facing the pool and had a decent sized balcony - not much privacy though as all the rooms look onto each other - the garden/pool area seemed tight for space and the sun beds were heavy and could t be moved - pool didn’t seem to get much sun due to the trees/ foliage but we prefer the beach anyway. They play some good tunes round the pool. Didn’t use the pool bar as heard it’s expensive but there is a 7/11 supermarket next door so fill your fridge up. There are items: snacks/beers in the room/fridge chargeable if you use them. Room service is available at a 10% service charge which is nothing and we did use this the day of our very long trip out to phi phi island as we were so tired to go out - the food was lovely. We recommend the pizza. You are able to smoke on your balcony too. (Strictly no weed). There is a table tennis table and supposedly a kids club but never saw or heard it. Not a lot here for small children. We had breakfast included served 7-10.30am. The egg station was the best - lovely omelettes done as you wait and at least you had something hot, as I found most of the food to be cold when we went in at 9am. So get up at 7am I guess to get your food hot. Toast, omelette and fruit was my way to go, the rest didn’t quite do it for me. Beach has lovely soft sand and is pretty clean. There are beach sellers offering their wares but a simple ‘no’ and they leave you alone. There is parasailing on beach too - BHT2000 per one person I was told. BHT3500 for 2 together. Overall, a very nice hotel and I would definitely recommend it and stay again.

Comfortable beds , good service and house cleaning . Opposite beach with a great massage parlour built into resort. Great buffet breakfast . Recommend . Is an older resort but still nice . Highlight is the resort style lagoon pool ( with swim up bar) , and gym.

The hotel staff were very friendly and helpful. The room suited us well and had all the amenities we needed. Good location near the beach and many restaurants. Breakfast mainly Asian style. Very good laundry service. We had a very nice stay.

Very old hotel and unfortunately not very clean.breakfast was okay . The best part was pool and nice staff.but good for the price.

Great beach front hotel.

Property is rather old but still lovely. We upgraded our room which was fantastic except that the tv had no English channels to watch other then going on YouTube… we had 2 tvs… not happy! Would stay there again but not for as long….

All round good value

Hotel is kept spotlessly clean, all the staff work extremely hard and nothing is too much trouble. A big shout out to our gorgeous maid Deuan who was always ready with a wave and a smile and did a great job keeping our room clean for us each morning. Hotel is pretty central, big thanks to John and all the other staff at the bar who kept us supplied with cocktails. Reception staff were helpful and Katie on the tourist desk who is really knowledgeable on the local area and booked all our trips at a fair price. This was our second visit to this hotel and we will definitely return. the pool was tired and requires re-grouting but was still clean and tidy - difficult to do when you have tourists in all year round. All in all thanks Woraburi we will see you again ❤️

3rd stay at Woraburi we love the location and love the pool access room. Pool is clean and great for relaxing in.Happy hour is great and pool staff are always attentive. Only complaint is Mattresses and pillows definitely need replacing and are uncomfortable. See you next year Woraburi

This is our 3rd time staying here in pool access room and we will be back. The location is great. The pool is lovely. The staff are wonderful. The pillows and mattresses need to be replaced as very old and very hard. Pool bar and happy hour best time

Outdated and overpriced resort, that caters to Russians only. I had to constantly ask reception why our room had not been cleaned or serviced. Fresh water and toilet paper had to be requested 3 times. Faulty showers and toilet. The highlight was Pong in the pool bar. Would never stay here again

Paid rack rate for a Deluxe room. The “view “ is of an out of order room draped in construction tarp and caution tape. The toilet clogs each time you try to use it. The staff is not helpful. Four times I asked for a room move to a more suitable room. I asked to speak with a manager several times but was told no one was available. I give 2 stars because the bed was comfortable and the breakfast was good. But when you travel thousands of miles and pay premium prices, you want a satisfactory room to enjoy. The reviews that mention the age and condition of the property are correct.

Great hotel in a perfect location opposite Karon beach . The hotel is a little dated but the lovely friendly and welcoming staff more than make up for it . I would definitely recommend

Recommend the pool access room, great position and value, lovely staff all round

It was close to the beach Staff don't understand English language Does not cater for all nationalities Not enough information on facilities in your room

Enjoyed my stay. Had a pool access room which was a great experience with shaded pool at the door. Nice large room. Pool had islands and frangapani trees in bloom. Right opposite beach

Terrible hotel Individual beds hard hard hard hard Air-conditioning not.working properly In 3 nights never clean my bedroom Avoid this hotel You can't relax with terrible beds and warm in the room. Complete disappointed

Location is great opposite perfect beach. Staff friendly ( especially Kathy). Rooms are large . Place is old ( but tired ) but who spends time in their room on holiday ! Would recommend if you are in a budget and like beach. Indian restaurant around Corner was fab. Massage places and shops close . Enjoyed my stay thank you 🙏

Great place to stay on Karon Beach which is just across the road. Walking distance to the Karon roundabout for bars and restaurants. Close to eateries and markets. Staff very friendly. Property dated but comfortable after recovering from Covid and lack of visitors. Hopefully will be restored and fully open (kids play area, bar, pool tables etc) when visitors return. We have booked again for next year.

Happy friendly staff. Older property but still in good condition. Building site next door was noisy.

Good breakfast, large rooms. Pool access rooms recommended. Beach across the road. Always plenty of transport nearby or taxi arrangements through tour desk.

Good place a little dated.

Pretty terrible, to be honest. I left early. Loud, construction next door. Ugly rooms, super dated. Kinda creepy, to be honest. Needs upgrades, bad. The area isn't the best, either. Nothing going on, at all.

Overall, we enjoyed our stay at Woraburi Resort. The room was nice, but there was a drawback. Our room was on the fifth floor, and the elevator only goes to the fourth floor. That means stairs every time you want to go someplace or to your room. The pool is an interesting shape (and basically 3 1/2 feet deep throughout), but it has not been well-maintained. Many tiles are missing or loose, leaving holes where the tiles should have been, and it doesn't appear that the tiles were ever grouted properly in the first place. The pool needs to be drained and re-tiled before being refilled. The restaurant is just OK, but there are several other restaurants within easy walking distance, so there is no problem. The breakfast buffet is a mix of Western and Asian. The first three days we stayed there, the housekeeper created towel animals (elephants, swans and turtles) on our beds, which delighted our daughter, but then they stopped making them, which disappointed her. If the creations had continued, she would have been totally delighted. The Resort has very easy access to the beach (just across the road). The beach chairs with umbrellas must be rented. There were plenty of good tours, and the tour desk was very helpful. I recommend the Fantasea Show, the island speedboat tours and the tour with the Big Buddha, baby elephant and baby tigers.

The property itself is a complete let-down. Photos don't tell the true story about this property, as the pool as chipped, cracked and completely gone tiles throughout, which you'll stub your toe on or hurt yourself on completely. The whole property has been going through a repaint but someone ran out of paint so half of it still looks old and weathered. Needs some serious TLC. Will provide photos as well. Please know that when you do book a room, they will put you in the smallest darkest room of all, you need to complain to them and they will move you. When they do, check the shower temperature, we dealt with freezing cold showers for two days until one day a leech came out of the shower head (not to forget that everytime you turn the shower on, it spurts brown mucky water first) then we complained about the temperature of the shower, they tended to have fixed this - but it wasn't a long term fix at all.

The property is in a great area and offers swim-out rooms, unfortunately instead of capitalizing on those strengths it has suffered under what can only be mismanagement. It is rundown, moldy, and infested with mosquitoes. Mosquitoes aren't 100% avoidable in tropical areas, obviously, however this place was infested. There were dead mosquitoes smashed on the walls of our room; there was trash outside in our balcony area on check-in; there were pool tiles missing on the steps from our room in to the pool (which could seriously cut someone); our room smelled of mold (much stronger than musty/mildew) and there was visible mold in the bathroom. I was in room 102 less than ten minutes and already my throat was scratchy and my eyes were watery. To address, management offered to move us a room over, however if you know anything about mold and reactions, moving one room over will not suffice. They sprayed for mosquitoes to address that issue, but the spray caused a terrible headache. I promptly found another place - a beautiful resort just doors down and for $50 less a day (and, bonus, no mosquitoes) - and I checked out. Unfortunately, our room was prepaid and there was no refund from this property and none from Expedia either. This is the only time I've ever had such a bad experience at a hotel that I felt compelled to leave a review to warn others. Stay anywhere else! Be weary of places that require prepayment. Expedia will not refund, no matter the severity.

We had a nice stay however this resort does need a lot of work. The pool has tiles missing, the spa was out of order, the gym does not have working equipment along with other things eg pool table only one out of 3 worked and table tennis had no bats and balls, One of the lovely staff went and purchased bats and balls so it could be used. Unsure about the bottled water left in room as some days we were charged and other days we weren’t and the others we went with said they were never charged at one stage I had 6 bottles and was still getting charged, on check out they tried to charge us for a missing tea spoon my guess is it would have been sent to kitchen as we had rooms next to each other and lots of room service around the pool, which was nice. We had no hot water but they fixed that when asked. If you can overlook all these things, which we did, it’s a nice place. Definitely get a room with pool access.

To the left side of the hotel was a flooded area that looked and smelled like sewage with a 10’ high pile of garbage . I also got food poisoning from the hotel . The beds are very hard and uncomfortable. Staff was very nice but the smells from the area and the food poisoning just killed the trip for me . It was also over priced .

Close to beach, family friendly, nice staff, good food

Really good location but a rather dated hotel, also pool access room with plastic lounger and chairs but the sun was never at our side

The staff were friendly and always tried to meet our needs. The language barrier made this difficult sometimes but that's too be expected anywhere. The room was clean and had a nice view over the pool. Easy access the beach across the street. Included buffet breakfast was always more than ample and had great range

Great experience very friendly staff, clean and quiet nice place to relax.

This is an old tired property, broken tiles in the swimming pool, spa was under " renovation", hotel lobby the ceiling falling, in general Woraburi needs a facelift. The front desk staff was doing the best they could but could not fulfill all obligations promised by the web site, food service staff very good as was the bell staff. One exceptional employee was Kate at the off site booking desk for tours, she went out of her way to make sure we had everything we needed for our tours and always had a smile.

excellent service ,clean room good choice of food clean pool ,people professional excellent .

Had a pleasant stay nice and close to beach just being across the road close to to shopping and restaurants. Only a couple of problems our bed was a bit hard and not a lot of English speaking channels on our TV but would recommend this resort to other people

Nice hotel, though a little tired needs some extensive work but comfortable and clean

Very good hotel, far better than the neighboring ones with similar evaluations.

We had a great time at the Woraburi. The staff and the location are second to none. The hotel itself is in need of refurbishment. The plumbing is average at best and pool needs some attention but these are things that can be overlooked easily if you are not a fussy person. The location is safe for families and has just enough nightlife to keep parents satisfied and more than enough entertainment for the kids. The only thing we found a bit confronting coming from a western country was the amount of Russian tourists who’s culture is at polar opposites to our own and the Thai. That’s not a bad thing but something we personally struggled with.

The staff at the hotel were mostly friendly and ready to help you with things. The hotel itself could use upkeep, there were lots of places that either the lights didn't work, or that it looked rundown, the towels should be replaced with new ones as some were stained and looking more like rags. Under our bed it looked that it hadn't been cleaned in quite a while. If they put more attention to some cosmetics the place could be rated higher.

The air conditioner in our room the whole floor would be wet with, condensation in a room the quality of that shampoo was horrible

Good location across the beach. Too big hotel, service needs improvments.Specially recepcetion.

Great location. Friendly staff and value for money.

The hotel's location is ideal. Right in front of the beach. Staff are really nice and they try their best to make it a pleasant stay. However, the water from the tub in our room kept coming out super yellow, my husband says is the minerals but in my opinion that was waaaayyy to yellow to only be minerals. Either way they couldn't fix it but they try very hard to do so. But what annoyed me is that they didn't even tried to change us to another room. But again my husband said that we would have the same problem in the other rooms. So beware of the water. The shower water was fine though. So who knows. Everyone was really nice though! And the pool is nice too.

We needed to fi Bisho outrip with a bang. Location was near the international airport so it as thepeerfectlast day . Check it is midday so a lovely sleepin beore flyig was wonderful . Complimentary shuttle to and from airport is a wonderful bonus. They were and exceptional experience. The staff bend over bakwards to assist and make the stay perfect. Te grounds and general structures are magnificent . We will come here again. Great last minute deals

Lovely stay

Couldn't be happy with our decision to stay here. Reception was open with no problems for 1:30 am check in. Airport transfer was pricey but worth it at that hour. Katy at tourism stand is a gem!

We loved our stay here, wonderful staff, loads of restaurants nearby, great massages only a few minutes away, markets and general stores very close. Can't wait to go back!!

The hotel itself was amazing, close to the beach, wonderful setup and very relaxing. However, the shower had little to no hot water or pressure which made showering very unpleasant. Most of the staff were nice and were happy to help, however, some gave us wrong information and almost cost us missing out on our flight if some nice taxi driver did not offer to take us in a hurry. Some of the staff were even unsure what information we had been told because they had never heard it before. Moreover, after visiting Phuket we decided a hotel in patong would have allowed us to do a lot more as it was closer to everything

Hotel rooms were fine, hotel itself needs some upgrades. Staff was very nice and accommodating. Walking distance to shops and restaurants in Karon.

The hotel was very dated and seemed in disarray for some maintenance items. The staff was wonderful. The location is the best and better than expected.

The room was on a Very bad condition, and dirty, the only thing I like is that is across from the beach!

Beautiful nice clean suites. Nice staffs. Right across the beach and hotel has beautiful pool.

Staff very friendly and helpful. Upgraded our room midway through our stay. Rooms spacious and clean. Pool staff plus. We enjoyed our stay and would come back again

Beautiful the staff was friendly right next to the beach and shopping all round the greatest stay

Stay with my Family four days. Breakfast fabulous, the Manager woman súper nice ! The hotel is perfect for stays Sitges Family

we were so disgusted by the state and the smell of the rooms we fought hard for a refund and hot-tailed it out of there, the website photos must've been taken decades ago!

Everything is average at best with a few things well below. If you don’t mind - cold showers (all 10days) , your room not being cleaned daily, notes lying saying someone came past to see how your Experience is going, expensive drinks and food, sometimes rude staff, then you won’t mind this place. Ok location and breakfast

Very nice and clean hotel. It is at a good location, across from the beach and next to stores to shop and eat. We booked the room with pool access and it was wonderful and very convenient. All staff is very friendly. Goi at the front desk was awesome she took care of us and made us feel at home. Room was pretty big, very relax environment and would recommend others to stay here.

We only stayed a few days here but the facilities were well up to our expectations and the aircon very efficient. Good value and if staying in Phuket would definitely book this hotel again.

excellent position excellent staff only minus water in room changes temperature which can be a problem

Great hotel, great staff, starts from menagers till waiter and bartenders... Great pool with the bar. Very clean hotel and close to the beach. Thanks for everything :)

Hotel needs some refurbishing Swimming pool not clean Wifi in the rooms really bad

Very good stay would go back again good food good shopping area

Excellent location in Karon across from the beach. Breakfast and room were good. Would recommend and would stay again

At a pizza at hotel restaurant Hawaiian and got sick

Great price and Hotel facilites, excelente location in front of the sea. Pacedull sand beach. I'll return to this hotel on my next grupo to Phuket

Great location and great customer care :) I recommend it for people who want good price in front of the sea shore

I stayed three days and its wonderful hotel, pool is clean, staff are help full. looking to visit again

I stayed at the Woraburi for 15 nights and couldn't recommend it highly enough. Location is great - across the road from Karon beach and walking distance to restaurants, bars and shopping. A zillion Tuk Tuks and/or taxis are outside to take you to Patong or anywhere else on the island, and even the 'Baht Bus' stops right out the front to take you to Kata beach or Phuket Town from which you can catch buses to a myriad of other places. The hotel is dated and needs updating, however there seems to be a renovation program underway, including repainting, pool repairs) etc. Our room (207) had a nice view of the pool and everything functioned well, although the shower head was a bit dodgy. It is not the Hilton, but for the money it was a great place to stay for 2 weeks. The staff are absolutely fantastic. From our arrival when 'May' (the butler manager) had us in our room by 11am (normal check in is 2pm), to the day we left when our pre ordered taxi was waiting for us 30 min early, everything was brilliant. Our room was always immaculately cleaned every day, even if we were only out for a short time. Breakfast was great, with a large selection of hot foods, cereals, salads, fruit etc, and staff who were always happy and cleaned tables within seconds of people leaving. We especially want to thank Asyra and Kai who were lovely and a great advertisement for the hotel. Overall, the hotel is slightly dated, but the location and staff make this a great holiday choice.

The hotel is in a nice location, however, during my 10 day stay here we experienced a lot of problems. The beds were extremely uncomfortable, the water stopped working completely, the fan from the ceiling leaked a huge puddle in front of the bathroom. The pool is nice, but there are many tiles missing at the bottom leaving it very sharp so you must be careful. The food was very subpar as well. All around i would not stay here again.

Good location, face to the sea. But it's not very new. Old television, i mean very old, 90s. It might be very fancy hotel at that time. But today seems a little too old

This hotel has seen better days. With a major upgrade it could be a beauty again. It has great character but is sadly neglected.

The rooms would benefit from a window that can be opened in the bathrooms. Otherwise the furniture in the bathrooms starts smelling of old, putrid wood. Apart from this , no problem, everything else was ok.

Whilst the hotel is in an absolutely superb location I would honestly be wary about recommending the hotel as the management of this hotel is shocking. The main issue is that the hotel staff are completely unprepared for their technical issues which is overbooking the hotel by 30 rooms a night. This then means that upon arrival at the hotel, guests are being greeted with the sad news that they have to be taken elsewhere for a specific amount of nights. Not only this, but they are told after an hour of waiting in the lobby for no apparent reason. My "check in" service was dreadful and after 1 hour and a half of waiting we were finally told that we were going to be staying in another hotel for the evening and that a car would pick us up at noon to bring us back to our rooms. They tried to make us sign some paperwork agreeing to this and we would be compensated through the form of a free dinner (no drinks included); this was obviously not signed. After eventually being picked up at 1pm our rooms only became available at 2pm and the elusive Manager was nowhere to be seen. After 5 days we eventually found the manager and she agreed to refund our rooms for the first night which was gladly excepted. This being said, it has been 2 weeks since our holiday and I am yet to see a refund in my bank account. Whilst I say these negative things about the management, I need to make it clear that the hotel is good and in a great location, we had a lovely holiday. Just beware.

Absolutely rubbish hotel, don't even think of staying here, sleep on the beach is a better option

Hotel not as nice as it looked on Expedia, but for the price and the area it was just okay. Defiantly not geared towards Americans. Room was spotless, had deluxe room, nothing special though. Breakfast buffet was average, same food everyday and other than eggs, fruit and toast, nothing else that would be considered an American breakfast. Did not have private beach as advertised, umbrellas had to be rented,and no beach chairs. The only rooms that had ocean view were the suites that were in the front of the hotel, and for the cost of those, you could stay at the Mövenpick. Our room was spotless and nice furnishings, bed was extremely to hard. This should not be classified as a spa hotel as the spa is not even open. Food everywhere is the same menu which after a few days got very dated. The hotel was very well located to many attractions and only a tuk tuk ride away. We did end up going to Paton Beach to the mall which had a huge supermarket and got some food/drinks to have any our room. The pool is nice but not your normal pool, more of a lazy river with few chairs that by 7 in the morning had already been claimed which left no where to just lay around the pool. The music at the pool was way to loud and the same soundtrack played over and over all day into the night. The staff speaks limited English but we managed to communicate. I would have to say that in the long run, we truly wish we had spent just a little more money to stay at the Mövenpick.

We didn't have a good first experience with this hotel unfortunately - at checkin they put us in the wrong room. When we pointed this out to them it took me 10mins of talking to the manager who kept telling me that there were none of the rooms we paid for available, to finally magiacally finding one of the rooms available. Unfortunately the bathroom wasn't the best as tiles were broken etc. overall nice place but wouldn't be rushing back.

i get no good expeience from everything in the hotel

Great location with a generally unhappy staff. The place seems to be in a state of disrepair. Pool tiles are missing. The showerheads blow water literally in every direction. The bars and restaurants are vacant. The hotel did have a few unique features that were nice - one of which was entrance directly to the pool from the suites.

This was the most disgusting hotel we've ever stayed in. It was old and in desperate need of a major renovation! There was mold all over the shower, the bed was extremely hard and the sheets were old and thin. It was very dirty - the room, the restaurant, property grounds, etc. The water pressure in the bathroom was a joke - the water in the shower and sink would just completely stop producing water while using them. And to top it off, the hotel staff was rude and unhelpful. The location is great - just choose any other hotel in the area! This is a 2 star hotel at best!!!

We like the hotel, but found phuket way to busy for us, thus we shortened our stay by a day. We went to a much more laid back place .

The hotel it is quite old and it doesn't look as good as the pictures. My major disappointment was after the check in, the room assigned was dirty, the bed was undone and there was garbage all over the floor. It seems they forgot to clean up the room before assign it to a new customer :( During the check out, I noticed that there was a room service charged to my room, I never ordered not even once (check the bill during the checkout). However the staff was nice and they corrected the mistake without no problem. The hotel is in a good location, the breakfast buffet is good.

when we first checked in. we were asked to stay in the pool acess superior room rm 109 with 2 single bed which we actually requested for the Queen or king size bed. the room was bad. mosquitos in room. however the next day they upgraded for us to the pool acess executive suite which was really nice.. and beautiful.. I would stay there again but would go for their pool access executive suite rm 139 instead of pool access superior room. advise request for room on the 140 to 130 room number range instead of 100-120 rm number ..

The hotel definitely needs some TLC, however it's location is awesome. Opposite beach, shops, restaurants massages as close as 100-150metrewalk. For us it was great they had good disabled access, which we weren't aware of when booking. Also Fon (one of the duty managers) was very helpful when we needed medical attention at 3am one morning. She was still on duty when my daughter and I returned, coming and speaking to us about my husband's health personally. She also rang the hospital while we were there and passed on the hotels phone number. It was so nice to greeted personally when upset in a foreign country Although the hotel isn't anything 'flashy' for location and pool access room we would stay there again

Woraburi was the most awful hotel I have ever encountered. The room was damp and dingy. The pool was dirty and less than full. The bed was incredibly hard. NEVER AGAIN!

The hotel is close to the beach. If you are a beach enthusiasts and loves sun bathing just 5-10 minutes you are already there.However, I would NOT RECOMMEND you to stay in this hotel. There are other hotels nearby that you can take as an option if you want to visit Karon or Phuket. Here's why: 1. The staff I dont know if they ever understand the industry they're in( I find them rude and disrespectful) most especially when the toiletries were in incomplete in the room. We called front desk to help us and Instead of apologizing for their mishap they told my other colleague to buy it in 7/11 shop. come on! we book more than 5 rooms in this hotel and the way you treat your customer is way beyond amazing(sarcastically! ). It didn't end that night. it continued until the last days. I dont understand why the staffs are in this manner to their customers. 2. WIFI ROOMS don't believe it. there's no difference actually of having a wifi or not. coz their wifi is insanely slow. better not have it and better not pay extra charge for it. you are just throwing your money in the trash. 3.ROOMS i know this isnt a five 5 star but at least give us a decent clean place to sleep. At least,ensure that the place has no dead cockroaches or hairs and dirty marks in the toilets. we were 13 people checked in in this hotel. the hotel experience was not that good but thank you heavens for the good company. It made the trip much more satisfying than thinking of how our accommodation gave us.

Very relaxing place to stay. only issue was getting the swimming towels... they were in short supply, the pool was lovely too.

I would give it 3 star rating. The checkin process took about 30 min, which was too long after a long flight and then drive (one hour from airport). The room allocation is very manual process, and poor staff has to map keys with printed folders and compare it with sheet of empty rooms. We booked four rooms a while back with hope of getting on same floor close to each other. But due to the manual process, it was impossible for them to browse through all folders and help us out. Breakfast is certainly a very low grade. Coffee heaters were not working, and for four days we stayed we got lukewarm coffee. We didnt touch the fruit, it didnt look hygienic. Juice was colored water. The entire hotel needs renovation and upgrade. The pool table was missing the balls. The spa is closed. They would lock toilet in lobby at 10pm. One positive experience was the lady running the tour desk in lobby. Very friendly, and got us good prices for James Bond tour, and any taxi trips.