The Jayakarta Lombok Hotel & Spa

A Legendary hotel, equipped with 1990's palatial splendor, Beautifully manicured gardens with water features. Great staff and service, located in a quiet beah front location.

Chambre spacieuse et confortable qui mériterais un petit rafraîchissement. Très propre, ménage quotidien. Buffet de petit déjeuner gigantesque et délicieux. Personnel toujours souriant. Jardins de l'hôtel magnifiques. À recommander

I like the location, the room, the pool, and the beach. Only 1 small thing made me a little disappointed, food delivery is not allowed to come to lobby (Which I can understand) but the security asked to walk from my room to the street. I think they should bring my food the the lobby instead and ask me to pick it up at the lobby. That is disappointing.

Spent a wonderful holiday with you..6nights..everyone exceptionally kind to me..would have booked extra nights..but lack of hot water meant l had to leave...would love to visit again if there is a promotion code or contact l can apply to..many thanks once again..Allen...224/141

Upgrade my room to ocean view..relaxing on beach at hotel..another 5days of luxury..thank you..Allen

We stayed here for six days the property was very nice and the staff were very friendly. One member stood out to us her name is Afifa she works the front desk. We found her very friendly and super helpful. Lovely lady. Property was very clean, rooms were great. The one thing I could say about this property is that the towels did not smell that great and we had some laundry done and our clothes did not smell like they had been cleaned so that was not great. But other than that it was a very nice place to stay. No safe in the room

Hotel was an excellent standard for this type of resort hotel and in low season very good value, The buffet breakfasts, included in room rate, had many options and were equally good value, the staff were friendly at all times, and unlike previous hotels I'd tried the rooms had comfortable, cushioned furniture and a desk. Minor negatives were the smell of drains in the bathroom, and the beach alongside the hotel which was narrow and shelved steeply into the Bali/Lombok strait.

Super endroit

The place is quite serene and quiet

Wonderful destination! The staff is outstanding, and the complimentary buffet breakfast is simply amazing. The resort boasts stunning, serene swimming pools for both adults and children, all with a beachside view. The property itself is expansive, with impeccably maintained gardens that add to its charm. While it may not be located in the commercial area, there is a fantastic restaurant next door.

This hotel is clean and the room is comfortable. However, there is no lift and therefore not suitable for those with heavy luggage and mobility issues. The wifi coverage was weak to non-existent, not suitable for work. The first room I had did not have wifi coverage at all. I negotiated with the reception staff for another room which the staff kindly made the arrangement. Eventually, I settled for a room with twin beds (could not be combined) although I booked a double bed room. This room had weak wifi coverage, required longer duration to load a webpage.

I was have enjoyed the Jayakarta. The staff over the years has been so friendly and helpful. This is my first trip since everything was shut down during Covid. Happy to say everything and everyone made t as pleasnat as always.

Location is great which is next to the beach, hotel looks so grand, staff were friendly and helpful. Food was great except the fruit juice didn't taste nice, not fresh and tasted artificial. Otherwise I'd give 5 stars

Staff are so helpful & friendly, Room clean. beautiful beachfront.

The hotel is right off the beach and has nice features to take beautiful photographs on, especially during sunset. Staff were kind and attentive but the amenities in the room could be updated. The side table of switches were really old. However the place was clean. This is a hotel that is more suited for domestic travellers so modest outfit would be best as swim wear.

The property is old and need a good renovation, especially in the bathrooms.poor lights in the bedrooms.The spa didn't have the hot water in the tub,a bit disappoint of that. No entertainment during the day, or night, very quiet resort. Overall the staff is very kind and friendly. The food selection was very good and the position is excellent.

The staff were very friendly and helpful and the food was great

Friendly helpful staff. Didnt suit me as I have difficulty with stairs, so was confined to room and same level reception, couldnt access pool or restaurant.

We arrived on the new Perth - Lombok flight so didn’t get to the hotel until about 1am. We were greeted by friendly staff and shown to our room. Our room was as requested - cot, interconnected rooms & 1 queen 2 twin beds. We had a beautiful view of the pool and were able to relax on our verandah and still watch our 4 year old swim whilst the 2 year old had a nap in the room. Breakfast was mainly traditional - some cereal, eggs, bacon & pastries though. Lots of seating with either view of the ocean, pool or in the open air restaurant. Pool was beautiful, always clean. No swim up bar, but there is a bar you can order drinks from. Staff were delightful. Bintangs are about $3 for a small & $8 for a large, cocktails range from $6 - $12. Spring Rolls, Fish & Chips and Pizza was all really good. It’s a 20,000 IR ($2) taxi fair into Sengeggi and always taxis parked out the front. We will absolutely stay again and will request the same room again. A few minor things; Lighting in the bathroom is terrible. Really dark. Service is always excellent - but takes a long time to receive your order. WIFI is really poor

Fantastic location, the place is beautiful and very well looked after. The staff is wonderful and friendly with a genuine welcoming smile at all times. Unfortunately, the week before arriving at the hotel I hurt myself playing soccer and I needed assistance most times, all staff cared and helped me looked after myself. I was relax and enjoy my time in Lombok. I will be back. Thank you!

Loved this resort. A little bit out of town but that's what we wanted. Food and staff were excellent. Would definately recommend this resort for a quiet retreat. Rooms were very clean and comfortable.

The hotel was on beautiful location right on the beach... everything was perfect except TV which had only local 17 channels...no discovery channel, national geographic or music channel and also with poor clearity and leaking sink, which they fixed once I reported.... staff was very friendly and helpful... overall was a good hotel...just need to update their tv channels with good clearity.

Nice room and surroundings, though a bit dated. We stayed here as it was convenient to go for Dolphin Dive School dive courses (which we highly recommend btw). Pool looks family friendly. There's a nice, clean private beach and even beach vendors who are easily accessible at a designated space yet do not tout. Breakfast area is beautiful if you can get a table facing the beach. One downside is that the hotel seems to host many conferences/local business meetings so breakfast becomes crowded and events like a karaoke night may disturb your rest (there seems to be event space at both ends of the compound). Restricted hours for hot water so do take note

the hotel is on the beach front .I just loved it. I had a very pleasant stay. there was a wedding in the hotel wow it was in experience. the people of Lombok are very welcoming .

The room description says "soaking bath with a separate shower" but the room given has "shower/tub" combination. Only very small 2 bottles of water were given.

The Jayakarta has its charms. Stuck in the past, with big rooms and focussed on local families, which is fine. But needs to update itself for more demanding and discerning travellers. WiFi was awful. Senggigi is a good stopover if you’re planning trips to the waterfalls and mountains up north. But not much to offer on its own. Mangsit Beach closeby is a must for swimming, sunsets and dinner.

Great pool and nice beach! But hotel is very old and the food is not worth the expensive money...

The toilet can do with a bit of renovation. Bed was comfy, breakfast was good. Too strong chlorine in the pool. The beach is no clean to swim.

Hotel is definitely dated. There is nothing around it. I would recommend staying further north where the beach is good cause the beach here was black and bad. The food was good though. We ate two meals at the restaurant. Mainly because unless you have transport its the only choice.....BUT surprisingly great chicken parm and steak. It's a slow, old, bit tired hotel. Not horrible, but not great. I'd only stay there again if I wanted a break from the outside world. Service was good though. Would like to add that hot water is only available at certain times, so if you stay READ THE MANUAL IN THE ROOM. It was the first thing I did when I sat down at the desk and found out useful things like the water not always being hot

The resort was ok for three stars, happy with that. The staff could have been a LOT friendlier than they were. The restaurant was a joke!!!! I ordered what was supposed to be imported New Zealand steak - it was so terrible that I could not even cut it let alone eat it - I was charged $22.00 which I refused to pay. This is the worst meal I have ever been served. Due to a dull and boring menu with sub standard food I ate pizza for four nights in a row. I finally decided to go to the Sheraton just up the road and was furious to find out that their meals were superb and were actually cheaper than the Jayakarta Lombok restaurant - very disappointing. Terrible food!!! This restaurant needs to pick up its game - the resort is a little bit isolated so having to dine out every night was a pain. I will not stay here again purely because of the terrible restaurant

Hotel is located kind of far from senggigi (5 km) so if you want to go change money, eat, rent motorbike you need to use taxi for 20k idr. Beach is nit suitable for swim, use swimming pool.

They really need to sort out their WIFI & they advertise satellite TV but not one English channel was available

Hotel looks is great, the lobby was beautiful, the staff was very friendly and helpful. The downside is the room. I booked a deluxe room because i wanted the ocean view. Got what i asked for but with not so great room condition. The toilet was flooding with water, the tub looks old and water pressure was so-so. Amenities was for 1 person only (only one toothbrush) The aircond is not working and we literally sleeping in sweat. Call the technician twice but nothing change. Request room change but was declined because they told us the room are all booked.

Nice hotel but far from town. There's restaurant nearby. There is no iron in room or ironing room.

I have stayed in this fantastic hotel for many times, it's the best experience this time, the room I stayed was an exacutive type, big size, good housekeeping, everything was great, except for the club lounge, no much food there, fried dumpling was the only option, many kinds of drinks were available though.

Had a good deal for two nights but when I wanted to extend another night cannot get the same rate for the third night. Despite its age, it is still well maintained and comfortable except there is no WiFi in the room

The room in the bungalows are great, mine had a great view of the beautiful garden and the sea. Nice staff everywhere. Magnificent wide long beach that extends for miles, perfect for watching sunsets and the island of Bali. The beach front restaurant is just great for buffet breakfast and other meals. The only drawback: during my second stay, the bungalow was at the far end of the resort, and Wi-Fi signal was nearly non-existent all the time.

Hotel rates itself a 4 star due to its facilities, but it feels more like a 2.5 or 3 star hotel. Rooms are dated and wifi is not very strong. There are not many other restaurants walking distance around. That being said, the resort is lovely, the breakfast is good and the restaurant is OK.

Everything is old . And there is no wifi in the room ! The food was awful

Wonderful place to stay, own quiet beach. a little far out of town center, need a taxi to get around places.

Very enjoyable stay, comfortable rooms, had an upgrade to pool side, restaurants serve good value food for a good price

Nice, but old style bathroom not stable warm wather

Its beautiful and always give a wakeup call to remind for breakfast time. Close to beach area and good when gathering with guest, friends around there. I love the place simple and friendly people.

Nice food and staff. Great pools and great access to the beach. Wifi is pathetic though

No more (fully booked) for better hotel when we booked

Facilities: Good; Value: Great deal; Service: Good, Friendly, Courteous; Cleanliness: Spotless; The staff were very courteous, hotel is on the beach. Gardens always very well kept. Close to Senggigi, a small taxi fare there. A quiet hotel.

Didn't like the cottage room as it look old and 'sad' interior. Had to ask for a change of room and ended up in Jnr Suite which was alot better, newer and bigger room (of coz we pay additional for the suite).

had great time stay at this hotel, although it is an old hotel but well maintenance and got 3 swimming pool, near the beach just short walk. booked superior room but they upgrade me on superior ocean view which is really nice the room it self have balcony and right at the front of swimming pool and the beach. the downside is the hotel hasn;t got any lift and poor the bell men carrying our luggage from the reception to second level of our room which 20 kg luggage each. perharp the hotel will concern about the lift otherwise y stay was wonderful and will coming back and stay at this hotel.

Staff very nice , 5 mins from senggigi by taxi, rooms ok. Smoking in dining area is horrible.. Smoking tables next to food. Foyer always smokey.

My wife and I had a wonderful time at this hotel. As soon as we arrived, we were warmly welcomed. Check in was a breeze. Cottage room was clean and cozy with free wifi access. Surrounding was well maintained and the beach was just a few steps away. We had a romantic sunset dinner by the beach. We were well attended to when needed, but at the same time we also had the privacy. I truly like the character of this hotel.

Six of us stayed 9 nights at the Jayakarta for a family holiday. We started in the standard rooms which were fairly basic, but with everything you need. The beds were really comfy with great pillows, and the rooms were kept spotless with clean linen every day - which is far more important than the decor. We were upgraded to the junior suites due to a problem with the hot water (which we hadn't noticed), and those rooms were lovely. The best part of the hotel is the area around the swimming pool which is just gorgeous. The only downside is the cost of drinks at the pool bar, $7 for a 600ml Bintang or $10 for a cocktail (which is on par with other hotels e.g. The Sheraton). We bought our own drinks to take to the pool, and virtually nobody drinks at the bar because of the cost which is a shame. The restaurants in Sengiggi charge about $3.50 to $4 for a large Bintang, and if the hotel charged the same we would have bought drinks there, instead they have staff standing around all day doing nothing! The staff are great, very friendly and helpful. It is a $2 taxi ride into the centre of Sengiggi where there are lots of good restaurants, and $5 to the Mataram mall for shopping, although the shopping in Lombok is not nearly as good as Bali. Also the beaches in Sengiggi are not great, but we were more than happy to just stay by the pool. I would definitely stay at the Jayakarta again, we thoroughly enjoyed our time there.

This hotel is very dated we had to switch rooms the first night as the bathroom flooded. The next room had no hot water for 3 days - luckily the weather was warn so no big deal. The rooms are old and dated and smell very musty. One of the days we were walking back to the room and pest controllers were spraying the gardens with a smoke like pesticide which was quite potent and we were not advised this was happening! This hotel is run by Indonesians and some of the staff cannot understand English. Breakfast was ok with a mix of Asian and western food.