Crowne Plaza City Center Ningbo by IHG

I’m a returning guest, enjoyed my stay. The hotel is next to Tianyi Square, great location. The breakfast offer is the first class.

A fairly average property. Just stayed there for work. Rooms are average and do appear dated. The gym and pool need a serious upgrade

Very good location!

地理位置错

Centrally located in the downtown area. Many eating options in walking distance

Great location

It’s very clean and convenient, and non smoking room . It appeared a bit hard to find non smoking rooms in Ningbo . The bathroom is small size for the room I booked, but I won’t complain for the price of the room. Breakfast buffet is also very good. A walking distance to Tianyi square. Over all we are very happy to stay there for two nights, will certainly come back.

The hotel was awful, very poor quality, the bathrooms have fongus and the humidity in the room made the sheets cold and wet

酒店在市中心內 位置很方便

Værelserne er ved at være slidte, specielt badeværelset. Man kan høre naboværelset Men alt i alt et ok Hotel med god placering i centrum

The hotel needs renovations.

Nice location centrally in Ningbo, older hotel which have gone through a nice renovation.

酒店的位置是可以的但是酒店的早餐比较混乱

Very nice hotel, staff and location. Good service

The hotel looks pretty old. Carpets looked dirty and furniture's are not properly arranged. I couldn't find a socket for my power adapter beside the desk.

nice hotel

전체적으로 아주 만족 합니다. 다만 공항 무료 셔틀 버스의 경우 하루전 예약을 해야 하는데, 이에 대한 안내가 미흡해서 활용을 못했습니다. 안내에 조금더 신경써 주셨으면 합니다. 그리고, 이 부분은 호텔스닷컴에도 사전에 전화로 문의 드렸었지만, 유료 안내만 해주셨을 뿐 무료 셔틀에 대한 안내는 없었기에 제 입장에서는 더욱 혼선이 생겼었습니다. 호텔스닷컴에서도 안내에 대한 개선 부탁 드립니다. 그 외에는 아주 만족 합니다.

Unfortunately the beds are like concrete slabs. Even by asian standards. A/C is inoperative during winter even though the rooms are very stuffy. Need to copy the Westin 'Heavenly' Beds

Nice front desk staff.

Great business hotel in a perfect location🙂🙂

Two nights stay, change room after complaining no air condition in room no. 1610, second room no. 1108, both no air condition in room.

it is a pleasant surprise, price is great, check in is fast. staffs are nice. and best of all, it is right next to the shopping plaza. will stay there again.

The room and service are good. The quality of the food material of breakfast not ideal.

雖房間室內設備新穎度不滿意，但位置對面就是大商場，美食匯集沒啥好挑剔

很好，住的舒服，干净。

Dejligt hotel centralt beliggende, store fine værelser, god service. Live musik i baren om aftenen var super. Morgenmad var der stort udvalg, og der var også til dem der ikke er så vild med asiatisk morgen mad, men syntes ikke at det var helt i top. Men samlet set et godt ophold. Sjov detalje med roomservice der leveres af en robot, kræver dog wipay.

Conveniently placed, modern, with all desired facilities and friendly and cooperative staff

Really good

前檯服務人員提供非常好服務. 附近生活機能環境非常好. 房間乾淨 早餐豐富

The hotel has two part south which is very old and north which is better than the south, all online reservation they will be checked in the south Staff does not speak English at all Staff very freindly

Hotel just next Tiayni square ( Shopping centre) Had some Indian option in Breakfast & Dinner that was biggest Plus for Veg person like me. During My stay Room AC was not working properly same was attended with full honesty , tempratures were checked , Since it cannot be repaired then my room was upgraded on same floor. Hotel AC was quite good , Room tempratures can be achieved as low as 21 Deg C, not like some other Chinese hotel were it is set lowest 24 Deg. However Scope of improvement in WIFI speed which was hovering around 8Mbps only

Nice comfortable hotel, staff are friendly and speak English.

Very worn down

立地が良いと思います。街の繁華街の「鼓楼」より落ち着いているように思いました。

Booked king bed room but only twin room available. Non smoking room but smoke smell.

This has the best location for shopping and walking around NIngbo area but building and condition of room needs to be updated. It is a pity that it is so dated.

Very good breakfast. Great to see local specialities among western food. Great solution with robotic delivery service. Nice swimming pool, yet need some renovation. Room typical US style (not really a practical style). Too bad that they don't vacuum the dust efficiently. City center location. Walkable.

To be fair, I landed late and arrived about midnight. Decent hotel but the beds tend to be a little chinese style (hard). Breakfast was ok maybe a 3.5 out of 5. I would stay there again

Breakfast was great. Front desk was helpful. Location close to subway and restaurants.

Most things were OK but the air conditioning in the room would not work. They said three times they would fix it but never could and ultimately set up a fan in the room. I asked at checkout for a modest adjustment on the room rate and the front desk refused responsibility for the A/C citing "government policy with regards to electricity consumption." The breakfast buffet was not up to the standards of other Crowne Plazas we stayed at in China.

Front desk doesn’t speak English. Avoids conversations. Room is neat but old. Bathtub is crap. Parking too far.

Check in staff spoke very little English and didn’t know how to use the hotel check in software as it took about 10 min to find an available non-smoking room. Very central location. Left chocolates every night at the beds. Spacious room. Got a two twin bed superior room.

I stay here every time I visit Ningbo. Very central and all amenities. Great breakfast.

It was a nice experience. Had staff speaking English, made it easier to communicate.

Everything OK. Breakfast was great.

Very nice hotel with a modern and well maintained room. I would stay here again.

닝보에서 위치 시설 서비스 모든 부분에서 최고

Too good, would like to stay more...

Stayed at this hotel for business The hotel is a little tired, room cleanliness not the best due to old carpets and décor Check in experience was ok however check out was very slow. ok for an overnight stay but look elsewhere for a longer visit

good location , convenient

Quite a nice hotel, the staff speaks great English. However, I have never had to wait so long to check out. Why not simply ask for a preauth on the credit card for incidentals and deposit (like hotels worldwide) rather than requiring the guest to wait and wait and wait to check out. Overall though quite happy with the choice to stay here. Central and easy to get around. Lots of choices for coffee and food, both Chinese and Western cuisine. I would absolutely stay here again if I am in Ningbo.

Good

A great deal on Last minute but a mix up about breakfast we booked this hotel with breakfast but had to pay extra, this was embarrassing. However, management handled the situation very professionally. The room could have been cleaner, there were toe clippings found on the floor - ewww! Bed was excellent, windows were dirty. They only provide one bottle of water per person per day.

I stayed before. Hotel is a little dated & needs refurbishment & new softer beds. Price/location/package is fair for cost but internet speed needs to be better. wifi never good as wired. Toaster broken @ breakfast but i commend chefs offering to make imm. I think Nanyuan hotel is very slightly better . Easy taxi ride to Old Bund; Western bars/Food/pubs etc.

Mostly clean hotel. The window need washing. The room didn't smell great - kinda like cigarettes. The carpet needed steaming. Bed was clean. Towels are clean. The lighting makes it look rather dreary.

Hotel is located in the center. From outside it looks a bit old, room was good, comfortable bed. Hotel offers transfer to the airport and railway station but when we asked for it 1 day before departure they told us it is too late despite the fact it was more than 12 hours till the departure so we used taxi next day.

Very close to downtown Ningbo. Slow internet. Lobby was fancy but the room was ok.

Hotel was ok, however, the service was bad. The Front Desk and Concierge are sorely lacking in training. This is supposed to be an international chain of hotels but the staff had a hard time communicating in English. Our supplier left a package for safekeeping at the front desk but it was not even properly recorded, it took almost an hour just to sort this out. How difficult is it to properly tag packages/parcels? They could have simply left a telephone message informing us that the package was downstairs. Lobby Attendants as well were the arrogant type of lazy personnel that would cluster amongst themselves rather than help with luggage. There is no pro-activeness. All in all, there is a serious issue with service, or the lack thereof.

I tried to cancel 2 days before I arrived and couldn't get anyone to answer my call or emails to cancel. then I get an email stating that I would be charged for the full amount even though I sent in an email stating that i needed to cancel. I still would like to have at least one day of my stay refunded since I tried to contact someone in plenty of time to have that cancellation made. You have terrible customer service!!!!!

I use to come to this hotel many times during years and the standard is always very high and kept. The hotel is very well managed and offer a lot of assistance and plus, and never take unfair advantage of its position, reputation, brand name or location.

I was very happy with the Crowne Plaza City Center Ningbo. The value was great, the room was clean and the hotel is in the center of NingBo. Communication with the staff was difficult at sometimes and the breakfast buffet was catered more toward the locals. Overall I was happy and would stay there again.

excellent hotel Nice area in the city centre. I will choose the same hotel when come back

I enjoyed my stay at the Crowne Plaza Ningbo. Staff was helpful, though not everyone spoke English. The room was spacious and very clean. The hotel was conveniently located for me, as I wanted to see the Tian Yi Ge. It was a short walk to see the Fenghua River or the Tianfeng Tower

Nice location in the heart of the city. Wifi a bit on the slow side but great hotel offers it as complimentary

Great, comfortable, convenient, functional stay. Plan to stay here again. A "knock off" mall is only two blocks away for easy shopping to bring back home!

Ideal hotel located close to the centre of ningbo lots of restaurants and shopping nearby. Facilities excellent with helpful staff

Although they had a thermostat in the room, it only blew out cold air. Apparently, none of the rooms had heat available and our stay was in late november. For a five star hotel (or even a three star hotel) this is absolutely unacceptable

most westerners nightmare in china normally starts at breakfast time when you go into the restaurant and ask the chef who is cooking fried eggs "can i have a fried egg please" and you get a vacant stare back. so you point at the eggs and hope he understand what you mean but again you get a vacant stare back so you try this several times before giving up and leave frustrated. The crown plaza Chefs can speak English, there names are Gill (very friendly and helpful) Will and Bruce (i think), But they will approach you and in a very pleasant way ask if they can get or do anything for you. This and the added bonus of 90% of the Staff in Crowne Plaza speak English with makes your stay very pleasant. they cater in western food as well as Chinese, Great bar down stairs. The Floor managers in the restaurant can be a little patronizing when it comes to rules and getting your room number off you for the bill instead of letting you finish your breakfast or dinner first in peace. I also met the Hotel Manager, who now i notice all the time in the restaurant and lobby which is a very good sign. Over all, I stay in Ningbo at least two weeks per month and for the price of the Crowne Plaza and the Level of service you get i will defiantly be staying there from now on.

Excellent location....very good service....English speaking staff....very good break fast spread....highly recommended....AAAAA+++++++

Rooms are very clean. Mattress, pillow and beddings are clean and comfortable. Hotel staff are very helpful, but need improvement in use of English and ability to communicate without giving wrong impressions. Overall, very good hotel and great location in the centre of the city right opposite Tianyi Square for shopping.

I booked a king size bed, but got a twin bed room. Otherwise I was well received, friendly staff, good breakfast, great location.

after a busy day of work, watch Philippine girls singing with cheap and cold beer worth the investment

Great hotel for the price. I was very happy with the room but the bed could of been softer. The best experience of my stay was the breakfast (Western style)was great, it had a great variety, it was HOT and chefs that approach you who speak perfect English to see what they could arrange for you in which I had a cheese omelet cooked perfectly. This Level of service during breakfast is hard to find in China. Where the typical Experience with Breakfast in China is walking away Hungry, Annoyed and frustrated. "Good Job Crowne Plaza you have great staff working for you".

The hotel is in Ningbo city center. Very comfortable. Big clean and well furnished room. Staff very helpful. Have facility to book train tickets at service center at the hotel. Buffet breakfast has good choices and quality. Reception area also is well furnished with complementary juices.

Lovely service clean as you would expect from crowne plaza the breakfast was excellent

If you are looking for a Western hotel with a good location in Ningbo, select the Crowne Plaza.

After four days on a rock hard mattress, I learned they had updated rooms with soft beds. The staff is not English friendly. Gill, the executive chef, and his brother Will are the two best things about the hotel. They will cater to your needs, and speak multiple languages.

Very clean , staff are great , good choice of food , excellent location , walking distance to Tianyi Square, Starbucks, McDonalds, KFC many Western style shops and alike, lots of public transport, stayed on the 10th Floor excellent views over Tianyi Square. Staff cant do enough for you, excellent buffet.

This hotel has a very good breakfast buffet and spacious rooms. I always stay here when in Ningbo.

Service was fantastic. Breakfast is great value, with heaps of choice.

Comfortable room, convenient location--- highly recommend

Staff was attentive to needs. Very nice hotel. Great bfast

Only if they could improve their restaurant/food quality.

An excellent location close to markets and restaurants clean and worth the money

VERY GOOD AND WILL ALWAYS RECOMMEND TO OTHERS ALSO, NICE AMBIENCE

I travel often to China. This is the hotel I always go to due to location and cleanliness of the room. Buffet is reasonable. Although, WIFI is not always the best. It takes TOO LONG for any page to load up.

A good deal at city centre. %-min walk to a city centre mall.

Very central , very comfortable , I could have done with the name and address of the hotel in Chinese on my print out , the taxi driver didn't have a clue where to bring me

Great hotel. Clean and comfortable. Very god value for the room.

beautiful room, good efficient staff. very enjoyable

Very nice hotel at a fantastic price. The restaurants were good too!

I have seen this hotel rated on the web from 3 to 5 stars - for me it was 5-star experience. Many of the staff were conversant in English which was extremely helpful. I had all my requests from postcards to ground transportation taken care of quickly. Breakfast buffet had a tremendous selection of items. If my travels take me back to Ningbo, I'll stay at the Crowne Plaza again. Tianyi Square is a short walk from the hotel and there is a Starbucks on the square, although it doesn't open until 8 in the morning. The only complaint I have about my stay is that some of the hotel guests do not obey the no-smoking signs and light-up in elevators and on non-smoking floors.

Of the top tier hotels in Ningbo, this one is probably the cheapest. This one also has the best location about a block from TainYe square the center of town. Rooms are very clean and comfortable. Internet speed is good. Breakfast has a lot of choices. Glass in the windows is good enough to make the rooms quiet.

Location is good, but unfortunely there is a seafood wholesale market nearby which cause the overall environment is dirty in chaos.

Excellent, rooms are excellent Food is expensive , if you are open for breakfast outside , Starbuck & other hotels are available in 200 mtrs

great location, great luxary rooms,great time had by all but best of all a great price! A must stay for all who visit Ningbo!!!

.

Well presented, friendly staff.

Everything is fine except that the room is a bit smaller than what I had been to Crowne Plaza Xiamen.