Shangri-La Ningbo

Can't wait very nice quiet lovely hotel. breakfast very good

I’ve stayed here twice now. Amazing location for downtown ningbo. I was upgraded to a high floor river view corner room which was very nice. Swimming pool, gym, sauna, steam room and jacuzzi are all great. The staff are very good - nothing too much trouble. Easy check in and out. They even let my extended family come and join us in the pool at no extra costs. The breakfasts are so good. Noodle bar and lots of international options. I’ve marked down on sustainability as there is still far too much single use plastic throughout the hotel. So unnecessary but the same all over China

Very good

Great location

Mr. Li from the concierge was supper helpful.

ロビーの場所・入り口はわかりにくかったです。初めて行く場合はタクシーで行くことをお薦めします。 中心地である天一広場から徒歩5分とのことですが、悪天候の時に歩いて行こうとしたらロビーの入り口を見つけるまで10分以上かかりました。

Nice

2606房間設備殘舊, 浴缸水龍頭滲水, 轉用花洒的掣已經不能用, 房內牆壁及浴室門有很多污漬, 衣櫃門不能關. 早餐食物種類以寧波食物為主, 質素較差, 連茶包沖茶都沒有, 不似香格裡拉酒店的質素. 酒店價格在當地已經偏貴, 但物非所值, 非常失望.

Un lugar muy agradable

Le hotel está hermoso. Muchos lugares para comer cerca del hotel

Great hotel, very nice staff

Breakfast really incredible and very good choice and seevice. View from the room to the river very nice

Very nice hotel. Nice staff and very nice rooms.

整體環境不錯，房間沒有煙味，只是舊了一點。服務也很好

The river view room has fantastic river views, especially at night. Very good location , walking distance to most of famous sightsees. However the previous customers must have smoked inside the room, we made complaint to the hotel, it took them the whole day to make the heavy smoking smell away.

Simplemente me gustan los hoteles shangri la

It’s fine been at better sister hotels Cleaner keeps forgetting stuff for the bathroom either towels or amenities Good room Good enough breakfast but always a rush to get food literally

Room and bathroom needs an upgrade

The rooms needs an update

We enjoyed our stay at Shangri-La throughly. Staffs are friendly and professional and the hotel is very clean. Swimming pool and its changing rooms are well maintained. Alva of horizon club lounge is the highlight of our stay. It’s nice to see her with a big smile in the morning and her attention to details is amazing.

I stay here only because I like the breakfast which seems to have gone downward in the last years…. Quality of the food product has noticeably changed for the worse.

Shangri-La is one of my favorite hotel chain in China. This one is just not the one I imagined. Very aged restaurant. Need FULL renovation very soon. The staff as club lounge didn't even noticed me. No one cared about me there. One thing I still like was the view from the club lounge. I had to go the the restaurant down stair as the food collection was not good at all. Even the food at the restaurant also was not satisfactory.

Well located and near to Tianyi Square and the Old Bund with lots of restaurants too.

As usual, Shangri La is a safe option in China. Good: - Friendly staff, they don't all speak english but they'll find someone who does - Clean and well located - Good breakfast - Damn i love the lobby fragrance of Shangri Las Could be better: -King bed was two beds place next to each other. Was still comfy, but had a small gap in between beds - Not the newest rooms, but clean and spacious

床垫太硬，建议有软床垫需求的就不要考虑这家酒店了。

Altid en fornøjelse at bo på Shangri-la.

Breakfast and Dinner Buffet was so so dut to kind of food same..anyway, almost was good.

Nice room and great breakfast. We enjoyed swimming pool and souna and beer with beautiful night scan. My family was very satisfied for this place. We are going to stay in future

目の前の工事現場が早朝から騒音をたてて安眠妨害されたこと以外は火の付け所はなかった

It was good. No complaints. It is 10 mins walk to shopping plaza

Most of the Staff were quite bad to be honest, considering that it’s a ‘shangri-la’ hotel. I mean, seriously, they shouldn’t be working there, at a 3-star hotel maybe, but not there... Though, 1 staff was quite good and nice, Russian guy Arthur, commended!

酒店位置方便 步行能到附近商場 房間空間很大 江景夜晚很美 自助早餐 非常豐富。

Vivian Li provided excellent service. She is a great staff of ours. Great!

Supreme river view & light view at night can be seen from river view room & especially horizon club lounge. We can see the junction point from the window that 3 great rivers crossed. Appreciated so much for very late check-out and anniversary special cocktail for our small anniversary named “memory of cherry” which club manager kindly made by himself. Wide swimming pool is very clean and comfortable than expected, strong Jacuzzi is recommended.　 Hair salon provided us with delicate, high qualified treatment enjoying delicious tea tasting. We can see many pious employee pray in七塔寺, the architectures and attitudes are impressive, is close to visit within 15 minutes walking from this hotel. Immediately after entering Shangri-La’s lobby, we are wrapped in very good scent. We love their noble hospitality, globally served as usual, unceremoniously. Almost employee kindly tried to communicate with foreigner not only in English, but also Japanese. リバービューの部屋、殊にホライズンクラブから素晴らしい川の眺めや光の競演を眺望できます。3つの大河の交流地点を窓の直下に眺められます。 クラブラウンジのマネージャー自らお手製でサービスしてくださった特製カクテルやゆったりとしたレイトチェックアウトサービスに感謝を申し上げます。 ヘアサロンでは繊細で高品質な技術で、大変美味しい年代別の鉄観音茶の試飲も楽しませてくださいました。 想像以上に広く清潔なプール、ジャグジーもお奨めです。 ホテルから徒歩10分強の禅寺の七塔寺は敬虔な従業員さん迄もが頻繁に祈りをささげており、その姿勢や建築物が非常に印象的です。 シャングリラのロビーに入った途端に良い香りに包まれます。当たり前のようにさりげなくグローバルで提供されるシャングリラの気品あるホスピタリティが好きです。殆どのスタッフが外国人と対話しようとなさり、英語のみならず日本語でも親切に対応してくださいました。

不错

Hotel is fine for a business trip, however the staff could do with a bit of training when it comes to customer service.

Muy Buen Hotel. Atención, habitaciones, ubicacion y areas excelentes

Excellent hotel, friendly, helpful staff. Large comfortable rooms. Centrally located

convenient, well located and clean

やる気のないスタッフが数名いるように感じました。

Clean and nice, good service, comfy rooms, a bit old fashioned

Food was old and new mixed, service was poor,cannot use lounge at no cost, I stay in many hotel , the lounge is free

This Shangrila has amazing river views on the higher floors. We stayed in a spacious suite on the executive level. The exec. lounge has great evening snacks, happy hour and a great buffet breakfast with the view. Well equiped health club / gymnasium with a full size lap pool! The only problem here is they never seem to be able to use 1 my 4 different credit cards. Don't ask me why, but I come here twice a year, it happens every time. The free wifi is also quite a challenge to get connected to, and 100% censored. Please management team, make this simpler, and invest in a VPN. Foreighners are not impressed with the rediculous censorship. All luxury hotels in Shanghai, Guangzhou, Beijing have fast and functioning VPN wifi, you can too.

The overall stay was fine, except that the reception staff needs more training to concentrate on checking in without being distracted by people who did not line up yet rudely interrupt the process by barging in and ask questions.

Staff is amazing, rooms are comfy and good wifi.

Staff is nice, offered me a free upgrade Room is spacious and cozy, view is gorgeous.

Convenience location, excellent staff and services, especially 28/F VIP Lounge for breakfast, staff provided excellent services.

Absolutely wonderful staff, always going out of their way to be helpful. Well-maintained hotel. Good location for most of the unique historical sites in Ningbo. Most of them walkable, if you have the time and energy (perhaps 30-45 minutes one way).

Nice hotel

everything in the hotel is perfect, the river view is great, if you want to have dinner outside, need walk almost 1km to the Tianyi square where there are plenty of restaurants there.

First time stay, and it was a wonderful one. Reasonable prices. Would absolutely stay there if coming back in the future.

I really enjoyed my stay at the Shangri-La Ningbo. Seven and his concierge team were excellent and assisted me with some reservations and mailing some items for me. Kitty in the lobby bar was very friendly and professional. I will return.

A little older than expected. Check in and check out times a little too long. Otherwise OK.

Anywhere else Im the world it’s just an average hotel. No one speaks English. Very long check in and check out process. Rooms Need to be updated. Lounge is nice. Lobby is pretty. Lobster bar restaurant is above average for Ningbo.

Good imperial style wit good English speaking staff, great rooms and good views

Terrible experience! Their staff know nothing about their loyalty programs and do not speak english anymore, which is terrible for an international Hotel. Their staff lacks of customer service especially at the lobby. Their Club is not that good anymore, unfortunately! The quality of the food at the club is not good anymore and is not really worth it. The only possitive thing is their Grill and Lobster restaurant. There, the service and food are good.

Great staff, clean facilities, near shopping, great view, safe place to walk around. the room i was in was one of the biggest and nicest hotels i stayed in the month i was travelling.

Great hotel. Good facilities. Only annoyance was being asked to move rooms mid way through my stay.

Good business hotel, great room service food, spa was over priced so did not use.

Checked in and attended to by Vincent Li...at reception...a very competent and amiable person...with very good customers service skills ...Ask for Vincent if he is there.The room was upgraded and all of my Golden Cricle details were already in the system.I used the breakfast restaurant and buffet is excellent at 128 RMB tax and service incl.We also used the lobby lounge....which is nice...I would prefer if they had a real honest to do bar...which they have but it is in the Steak house restaurant...which makes no sense...when they have such a huge lobby...still service was first rate.The waitress remembered my choice os aperitif from my last stay in February ...nice touch...All in all nothing bad to report and stay was extremely comfortable...King size bed...good linens....and all works well in the room

I have stayed here many times and it is a fine hotel; however, if you are on business this is not the hotel for you. The lounge which you extra to use is only available from 5:30 to 7:30, not enough time to enjoy it and relax. The good is terrible not much to choose from and it appears they recycle their food for their meals.

The hotel is very nice and comfortable, but the over all value is not compatible to other hotels in the area. The executive lounge needs much work it is only open from 5:30-7:30, we are getting back to the hotel at 6:30 at the earliest the food is minimal the drinks are scarce. Their services are very expensive as are their restaurants.

compare with Shingri-la hotel international chain this is not a qualified one, staff needs more training, food needs to be improved, room facilities need to be upgraded.

Nice hotel as expected.Close to Tian-yi Square and Lao-waitan (15min walking distance).

Rooms are very comfortable, it is clean and tidy, I stayed at 20/F with good view of whole Ningbo city, I will choose this hotel for my next trip.

very comfortable hotel clean rooms and friendly staff

The Staff goes out of their way for international travelers

Very helpful, got us train tickets and car to take us to the station. Good food and location.

Stayed here a few days. Very good location, close by two rivers and walking distance to Lawaitan. Comfortable beds and friendly staff.

Great service as always from the Shangri-la. I would say this one is on the pricier side compared to other Shangri-la's we've stayed on our trip. Clean, great rooms.

Well located, comfortable hotel, enjoyable experience

I was not too happy that I had the Horizon Club Lounge and they would NOT let me even take a water out of the HCL. I paid for the upgrade and part of the benefits is the water, soda etc that is available all day. I have never had this happen before.. I don't think I will go back.

It was my third stay at this hotel and I was not disapointed. Only suggestion for improvement would be nicer taxis on the premises, like they have in Qingdao.

The hotel is wonderful and walking distance to the city center and a large mall and supermarket. Staff were very nice and I enjoyed speaking with them

We enjoyed the hotel except for people who were permitted to be naked in the spa. As an international hotel they should imply health and safety regulations, respect cultural diversity and not permit nudity in the spa area. If I swim in the pool why do I have to wear a cap when people sit in a spa people can be naked - time to act like an international hotel on this policy.

Food was great at the buffet and the Lobster Bar. Great workout area.

I stayed only one night the hotel is very clean and nice I had dinner in the hotel it was very nice the wine was great

After a long trip of not so great hotels, I treated myself to the last night in the Shangri-La and it is always a great experience.

Great hotel and really good service

Good property. The breakfast area was the most negative part. Dirty table mats and cheap tools. You would not expect this at a Shangri-La.

Good hotel Excellent service. I had problem with power in my room but they moved me immediately

I stayed for a week on business, and was very pleased with the hotel. I stayed on a Horizon Club floor, and so had breakfast in the Horizon Club most mornings. The staff remembered not only my name but my food preferences, which was a very pleasant way to start the day. The breakfast in the Horizon Club was nice (I recommend the cucumber juice) but with a more limited selection than the 2F restaurant. I dined two nights in the Lobster Grill, which was excellent. Nice wine selection, wonderful beef dishes. Thankfully the restaurant was good, as there is nothing within short walking distance of the hotel. A longer walk or a short taxi ride opens up a lot more options. The pillows are nicer than average. The view from the room was of industrial Ningbo.

The Shangri-La Ningbo is among the best hotel I've stayed in any where in the world. The staff goes above and beyond the call of duty to make sure you stay is special and memorable. I have bee staying at this hotel since the first week it opened and return back each year. It's home "far away" from home.

Great Stay. Unbelievable Buffet!

Beautiful hotel, up to luxury hotel standards.

The staff was so friendly, great beds, good internet. Just what you need for a business trip. I will stay here again next time I have business in Ningbo.

I liked the hotel and would like to explore the city further next time.

first stay in Ningbo. was told this was a really nice hotel - it lived up to the reputation and was at a reasonable price too.

The staff were so warm and welcoming and our room was amazing. We were offered a room upgrade and it surpassed anything I have ever experienced at any hotel. I will look up this hotel 1st before staying at any other.

Very good experience with warmly reception, delicious food, comfortable room

Great service generally. Great room service. Fantastic gym. The bar tenders know how to make a martini. Curiously, there is no "shirt" option on the laundry pressing list...? They up charge 50% for pressing done in less than 24 hours. And the iron in the room was not in working order.

I ordered room service every night, it arrived perfect, good food, warm, great quality. Room was big, very comfortable. I will stay there every time

Amazing buffet breakfast, nice accommodations, helpful concierge. Would definitely stay here again.

Good location and good hotel to stay in Ningbo. It was a very nice swimming pool, so you can relax a bit before starting your business day.

Very nice hotel - love the ShangriLa signature fragrance when you walk in. Shiny and city worthy.

Very comfortable overall stay with good gym facilities, food & wine selection.

Great hotel, great for business but a little to far away for any restuarnts or shopping. Extremely friendly and helpful staff, would stay there again

Asked for a non-smoking room. This one had definitely been smoked in.

fantastic hotel, services is the best, food is very good, rate is good too, very good 5 stars hotel

This hotel is perfect! Top service, food and everything.