Soufriere Beach Park
Soufriere Beach Park, Anse Chastanet Road, Soufrière, Saint Lucia- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Spa Services
Indulge in massages, body treatments, and facials at our onsite spa for the ultimate relaxation experience.
Exciting Recreational Opportunities
Stay active with our outdoor pool, tennis court, and fitness center for some fun in the sun or to break a sweat.
All-Inclusive Package
Enjoy meals and beverages at our dining establishments with the option of all-inclusive rates for a hassle-free vacation experience.
To reserve your stay at Jade Mountain Resort on the stunning Soufriere beach, book now!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 King Bed
1991-sq-foot individually decorated room, patio with ocean and mountain views
Layout - Separate sitting area
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Daily housekeeping and ceiling fan
Smoking And Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 3 guests
3 adults
Beds
King bed (151-180 cm wide)
Room details
185 m2
Ocean View, Mountain View
In-room amenities
1 King Bed
Patio with ocean views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 3 guests
3 adults
Beds
King bed (151-180 cm wide)
Room details
Ocean View, Mountain View
In-room amenities
1 King Bed
1647-sq-foot individually decorated room, patio with ocean and mountain views
Layout - Separate sitting area
Relax - Indoor private hot tub; in-room massage available
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Daily housekeeping and ceiling fan
Smoking And Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 3 guests
3 adults
Beds
King bed (151-180 cm wide)
Room details
153 m2
Ocean View, Mountain View
In-room amenities
1 King Bed
1593-sq-foot individually decorated room, patio with ocean and mountain views
Layout - Separate sitting area
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Daily housekeeping and ceiling fan
Smoking And Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 3 guests
3 adults
Beds
King bed (151-180 cm wide)
Room details
148 m2
Ocean View, Mountain View
In-room amenities
1 King Bed
1399-sq-foot individually decorated room, patio with ocean and mountain views
Layout - Separate sitting area
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Daily housekeeping and ceiling fan
Smoking And Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 3 guests
3 adults
Beds
King bed (151-180 cm wide)
Room details
130 m2
Ocean View, Mountain View
In-room amenities
Pets not allowed
No rollaway/extra beds available
Service animals not allowed
Contactless check-out is available
Cashless transactions are available
No elevators
Children not allowed
Professional property host/manager
Contactless check-in is available
No cribs (infant beds) available
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
I don’t think I have ever had a more beautiful view from my room in my life. It was like waking up to a painting every day. The service was amazing. Everyone was extremely nice and helpful. The Anse Chansanet Beach was great and only topped by the short walk to the private Anse Mamin beach. Not the easiest place to get around if you have trouble walking, but everyone is very accommodating if you do need help getting around. If you have trouble walking hills, it will be harder to fully enjoy this special property. My wife enjoyed spa treatments in the spa, and we had a great couples massage in the room. Even without a/c, it always felt pleasant in our room. Jade Mountain is really a gem and we would highly recommend it.
The staff were awesome and very accommodating. Beautiful place will definitely visit again!
Jade Mountain was the crown jewel of our 10-day adventure in Saint Lucia. We celebrated my husband’s 40th birthday on the island, and as avid travelers who love immersing ourselves in local culture and cuisine, we explored every corner—from fishing villages to hidden beaches. But no matter how much we saw, nothing compared to returning to the serenity and splendor of Jade Mountain. The resort is truly a sanctuary. Our major domos were attentive and thoughtful, making every moment feel effortless and luxurious. The open-air design of our sanctuary, complete with a private infinity pool and a panoramic view of the Pitons, left us speechless. Watching the sun rise and set over those iconic peaks from the comfort of our room was pure magic. The yogis were very experienced, the food was delicious and the sunsets were magical. Jade Mountain isn’t just a place to stay—it’s an experience we’ll never forget. Easily one of the best travel memories we’ve made together.
The Jade Mountain Resort is spectacular. My wife and I stayed in one of the sanctuary suites and it was unbelievable. The view of the Piton Mountains and Caribbean is breathtaking. The service and food is top notch. There are many activities like scuba and sailing. Fyi. there are no elevators. The resort is built on the side of a mountain. You must be able to handle a lot of stairs. I highly recommend this resort hotel.
Jade mountain resort is lovely with so many great activities to do. The beach down the hill is spectacular and the snorkeling is unreal.
Fantastic place for a relaxing honeymoon!
Best resort ever stayed it.Incredible room and service
No tv's. The entire vacation was perfect
An amazing property with an amazing view! The staff made us feel very welcome and accommodated anything we could ever want! Thank you for making our honeymoon feel like a once in a life time memory that we’ll never forget!
Service was excellent
The staff is amazing I remember davidson everyone is awesome
Amazing resort. Would definitely come again and the butler was great!
Ideal spot for honey moon or celebrating special occasion with significant other. My wife and I came for our 10 year anniversary and scheduled a photo shoot on the premises. The rooms were surreal. I would highly recommend opting for the room with pool. Stunning views and more spacious room. All in all an Amazing experience from start to finish, highly recommend!
World class views from hotel room!
Great hotel, staff and beautiful location. Lots of additional activities to do included at the hotel!
Prestige property that's managed by amazing people at every level.
We didn’t leave the room during our stay. Why would we? With a room with a pool, a view to match anywhere on the planet and 24 hour butler service, we just took it all in! It’s excessively rare when a hotel taps into one’s imagination. Jade Mountain is the closest thing to paradise we ever experienced. A !
Absolutely stunning and amazing service.
What was unique: This place has the most beautiful views. By far the best on the island. You also get a Major domo which is a Butler to act as your fairy godmother and plan everything for you. I did not even need to think. What I liked: Their level of professionalism was over the top and they were superb in waiting on us. It was the best treatment ever and I didn't have to lift a finger, work up a sweat, they just did everything and were great all around. The food was moderately priced and had great quality and variety. Just outstanding all around and the experience was like no other. I came in hungry and they already had food there and just like they were mind readers. This place with the views, the service, the food was excellent. Dislikes: I did not like the mosquitos. I got bit twice. The rooms have 3 walls, so where the fourth wall would be opened up to the elements. It is beautiful yes, but I would've preferred an option of having blinds because at night when we turned on the lights, moths plagued the place. The mosquitos loved the bathroom, and sometimes it got really hot even with all the fans present. The sun flooded into the room at 5:30 am and the birds sounded like something from the Jurassic period. Again, an option for shades and protection from the outside elements would've been a better option. Overall, a place worth visiting and just a great experience. You are one with nature and everything on the resort was beautiful and something from a dream.
If I could rate quality, the staff, food, views, and overall experience at some special level well beyond happy smile face I would want to rate it even higher than that. The end-to-end experience at Jade Mountain is nothing short of elite and spectacular. Some examples - the butler crew is immediately attentive. A step beyond the typical concierge. We needed super glue. One of the butlers went to town to get us some. We needed the front door dead bolt un-jammed. Our butler escorted t maintenance and was there to make sure the job was done right. We saw a piece of art we wanted to purchase but ran out of time to get back to the gallery. No worry, the butler crew coordinated the pickup, the purchase, and the wrapping at the last minute of our stay. While there is so much to write about Jade Mountain, the staff really add that finishing touch. Anything to not like? Just a couple. The resort is about a 35 min ride off a winding dirt and gravel road. There’s something nice about the seclusion but also something a bit unnerving at times. just be ready to feel like you’ve made it when in fact there’s still a good bit to go. LOL. The grounds are a bit of a labyrinth and can be confusing. We stayed on the lower level the first 2 nights, and wished there was an elevator to get back up to the top level. All in all, we had a time to remember that we will never forget. Thank your Jade Mountain!
Incredible views, location, and staff. Could not have asked for a better place to have our Honeymoon.
The view, the infinity pool, all the island, the beaches and the foodd, it was paradise, love the place, will definitely be back
This was our second visit to Jade Mountain and it was just as amazing as the first time two years ago. The covid protocols are in full effect but highly nuanced and subtle in how it's applied. The service provided by our Major Domos was exceptional. A minor issue associated with the Spa was managed immediately and to great satisfaction.
The pictures on the website are fantastic, but cannot fully capture the beauty and serenity of Jade Mountain. The sanctuary was the most spectacular romantic place we have ever stayed. The staff is superb, friendly and helpful. A visit to St. Lucia without Jade Mountain could not be considered complete. Love it.
This hotel is an architectural marvel. Spectacularly beautiful views. Very friendly staff. Because the rooms are open to environment you really get to enjoy the sights and sounds of the surroundings. Been very fortunate to travel around the world to several beautiful properties and this rates right up there. Very unique experience.
Hotel is absolutely breath taking. The service however we found very disappointing given the price point. We were told it would be no problem booking any of the excursions we wanted to do, then when we would request to book them were told they were all completely full. Just wish they would have been more honest from the beginning on availability so we would have booked our excursions sooner. Also were told the earliest dinner reservations we could do each night were 8:30PM, we walked in at 6:30PM every night and the restaurant was completely empty....
Every little aspect and detail of this resort is absolutely amazing. This is not a resort chain. Jade is totally unique to itself and is an experience as a whole. The views from our room were so breath taking my wife literally cried upon entering our room. Excellence from the staff and entire stay!
My wife and I went to this amazing hotel before our second son was due. It was the perfect choice. The staff was great. They were very serviceable and professional. The Major Domos were very helpful with all the inquiries and demands we had. The hotel has great cuisine. You will love it. Although as a guest you can access other restaurants at the sister hotel the food at the Jade is amazing. The rooms are truly sanctuaries. The have all the amenities you need. The pool is climatized and the view of the pitons (mountains) is just out of this world. The beach is small but perfect. You will never find it crowded. We found the recliners at the beach to be very comfortable. We use the spa. Although the spa amenities and infrastructure do not live to the hotel standards, the specialists were very good -our massages were fantastic. Finally, If you decide to visit this part of the caribbean, this hotel and island will be a good choice. We highly recommend it.
The architectural design of the property along with the layout of the sanctuaries makes Jade truly unique. During the day you have an amazing view of the Pitons and the Caribbean, and night is a stargazers dream. The staff is very proficient in hospitality management and knowledgeable of Jade and Anse Chastenet. Nothing negative to express regarding our stay at Jade Mountain.
The service and rooms are exceptional. Most of the staff seem to truly care about the guests. Service at the Anse Chastenet beach will not be at the same consistent premium level like at Jade, but it is adequate and occasionally great and provides a fun beach experience. Aside from a price that will be a challenge for most, the only real weakness with Jade is the many flights of steps required to go either up to the Jade Mountain Club restaurant or down to the beach. It will be more daunting than you expect, although the exercise can be a good thing too. The all inclusive package was a breeze and there were no surprises. You are unlikely to see this quality of spirits on another all inclusive package. Food at breakfast and lunch is outstanding and the fancy dinners, while always good and interesting, were not as consistently pleasing as the daytime meals.
Flawless views, exceptionally attentive & customized service
The Major Domo's are amazing and safety was the resorts #1 priority and comfort. Always taking care of anything you wanted. Such a great place. Wish they had music during dinner or the beach bar to give more soca vibes. Also an electronic way to do room service instead of the papers but what a great place! Views to die for!
Remarkable views, very attentive staff. Food is middling.
The architecture and landscaping was amazing. And then, the friendly people added the final touch.
This was an absolutely amazing and rare experience. Not having a 4th wall and having a pool in our room was so cool! Some day we never left the room because we had everything there we needed and the Butlers were great at bringing us drinks and food whenever we asked.
Everything about the place was special, the service was fantastic, definitely will go back.
This was an amazing experience. The staff are so polite...
Absolutely delight. Great service, unbelievable view and excellent food. Nothing to complain about.
Beautiful! They need a pool by the beach!!!!
The hotel was excellent in every way! Highly recommend!
We went to jade mountain fir our anniversary. The service was amazing. Our room was upgraded and we loved the pool in the room All employees were so respectful , helpful and full of energy. We love jade mountain so much that we have decided to go there every year for our anniversary. Breakfast was in the room was another thing that we enjoyed alot
You can not say enough about the shear beauty of the area, from early morning to late at night the view and feel of the area is incredible.
truly HEAVEN on earth!!! no other words to describe. delicious food, nicest people, hard working staff that do everything with SMILES. complete pampering for the entire week. our major domos Teddy, Okeda, Al and Vito are second to NONE. number one hotel and staff in the world!!!
My wife and I had a fantastic time. The hotel was beautiful. We had a room with an infinite pool overlooking the mountains, couldn’t ask for anything better. Rooms are spacious and clean. Staff was superb. I’m a big foodie and I must say everything we ate was amazing. Highlight for me was breakfast in the room. You have to watch out for the very friendly birds but outside of that it was perfect. We didn’t explore the hotel much, with the view and a pool why would you want to. Check in and out was done in our room which was great. I would definitely return to Jada sooner than later. So far one of my favorite hotel stay.
Everything was excellent! The location, the food, the view!
If you enjoy paying 5k a night to get eaten by bugs and stay outside in 80 plus degree weathers getting eaten by bugs and mosquitoes and not have a wink of sleep because the bugs and creatures are so loud this place is for you
The rooms are unique and have spectacular views. The staff is attentive, friendly and so helpful. This is my favorite resort for a luxurious, romantic getaway.
It was literally paradise everywhere you looked. From the food, to the staff, to the atmosphere, it was impeccable!
Jade mountain is the best hotel ever !!! The service is incredible, they make you feel as if you are a celebrity. The moon suite is where i stayed is breathtaking !!! Worth every single dollar & i I will be returning !!!
I’ve stayed in many hotels throughout my life. This one isn’t even in the same universe. Unbelievable views and incredible attention to detail. Even in our first hour on the property we felt as if the staff knew us for years. Very quiet and low key, a great place to escape the stress and chaos of the real world.
Everything was amazing with the property. Room butler was amazing, property provided cell phones to call butler and room to room calling!
Jade Mountain is INCREDIBLE!!! Beautifully appointed and exceptionally accommodating. My only complaint is the amount of stairs. I wish there had been an elevator but because of the design it isn’t possible.
Beautiful views!! The resort was amazing and so were the pools.
Loved our stay here. Everything was very well taken care of by the staff who were extremely helpful during our stay. Any small or big request we had regarding food or resort services were handled professionally and in a timely manner by our designated butlers. Of course, you can't beat the view from the room. It's slightly on the expensive side but it's definitely worth the money.
The staff at Jade Mountain was absolutely fabulous. They made us feel like royalty and exceeded expectations. The views were amazing and the food was superb.
We absolutely loved the unique architecture of the resort, the top notch service and the most breathtaking views ever. The only thing we didn’t love was the bugs in our room at night and it would get a little hot in our room while sleeping. Overall, an amazing property, staff and excellent food.
Butler service, shuttle around the property, being in the jungle, the plunge pools, the uniqueness of the property. Road to get there is really rough but worth the drive up!
This truly was an experience. Upon arrival the staff was so warm, friendly and welcoming. The rooms views were amazing! The only thing I would change is the toilet did not have its own enclosed area, which was a little weird. Other than that it truly was a phenomenal place. Pricey, but with the view and service you get, worth it.
The views and the customer service was outstanding. They upgraded my room for my birthday. I didn’t like the bumpy road leading up to the hotel.
I am very let down with my stay at Jade Mountain. First of all the rooms are outdated , and since there are no screens on the window of your room and your bed is outside there are thousands of bugs. The room was filled with so many bugs it looked like something out of a horror movie.
Gorgeous retreat and wonderful place to truly unplug
Most breathtaking room we've ever stayed in by far! Thank you!
The most amazing hotel on the hillside above a beautiful beach, with unparalleled views of the Pitons. Unsurpassed service and cuisine.
Stayed with my bride at Jade Mountain for four days and three nights. A gorgeous, luxurious and well thought out property, I'd highly recommend Jade Mountain to anyone that is considering. It's certainly not inexpensive, but we considered this an investment in ourselves and at the end of the day, an investment in ourselves that seemed well worth every penny. I'd recommend the higher level rooms (we stayed in Sun), but the whole facility is luxurious. There are only 29 sanctuaries overall. If you've never had butler service, it does take some getting used to, but the service was genuine and all employees were receptive and hospitable.
This place is just magnificent. Everything from arrival, during stay and farewell was just perfect. I just wish the road leading to the sanctuary was paved. Otherwise we really had a wonderful 50th Anniversary celebration. Thanks to the owners and stuff.
We stayed in a star suite JA3 and it was just beautiful! The pool, the view, the beach, the fabulous staff service, and the food made this trip unforgettable. We would love to make it back there someday!
One of the most unique properties on the planet. Plus, spectacular views, impeccable service and friendliness and wonderful food.
Amazing views and service! A Bora Bora like view on the East Coast! Never wanted to leave. Your MAJOR Domo handles everything if you like included in price. Staff is on call for your every service need 24/7. If you want a certain drink in your room at 7 eveynight. Its waiting for you. Want them to unpack you or pack up your stuff they do it. Feel like a movie star for a week.
The views were captivating! Service was amazing. Jade Mountain was one of the most beautiful resorts I’ve ever been to.
Phenomenal property/architecture. Outstanding vistas. Impeccable service and gracious staff. Absolutely worth the expense. We will be back.
The open concept of the suite was an unexpected amazing experience. The view from the suite I stayed in was spectacular. The architecture and ambience is brilliant. The staff and service is outstanding as well as the variety of cuisine served at resort.
Astounding views, just the right amount of privacy, and the most attentive staff I have ever experienced. Food and drink offerings were creative and delicious -- best all-inclusive ever! Great amenities and perfect location. It was the trip of a lifetime, and we can't wait to go back!
The view is breathtaking! The food is excellent. The service is outstanding!
By far the very best place we have ever stayed. A little piece of heaven on Earth. Waking up every morning to the most beautiful and serene views and sounds made me never ever want to leave. The staff treat you like you’re a celebrity. As soon as you say you are a guest at jade mountain everything changes. If you are looking for a get away, look no further than jade mountain!
The resort was Beautiful, classy, with friendly excellent staff. Loved everything about the resort. Highly recommendable
This place is just absolutely amazing! A must for couples or if you want to get away from it all. No TV but it's amazing because it makes you disconnect. Cell service is bad too so another excuse to disconnect, but there is free wifi (I connected after a few days). The major domos are amazing! They never say no to whatever you'd like. Went for a birthday and it was the best 2 days ever!
Pretty much perfect! There’s always things that can be better (the butlers can be a bit overwhelming when trying to help with EVERYTHING), but overall an absolutely incredible hotel, by far the nicest I’ve ever stayed in!!!
Nothing can prepare you for when they open the door to your sanctuary. PRICELESS. By far the best hotel I have ever stayed in( hard to stay any place else now). The staff is amazing, the food is amazing, the room is amazing!!!
Fantastic place!
Probably the best holiday we’ve ever had. Amazing service, wonderful views and really friendly people. Jade restaurant food was so good and all inclusive options brilliant. Couldn’t fault the holiday in any way. The hotel employees a lot of local people and the local villagers seem greatful of the hotel and its owner. Very nice the hear. Many thanks to Jade Mountain for such a great holiday.
Nice place , friendly people, amazing view and food. A lot of birds and mosquitoes though, but worth the trip for any honeymooners looking for a destination to remember
We spent a fantastic week in early June at Jade Mountain celebrating a 40th wedding anniversary in a Sun sanctuary. We have traveled extensively, especially in the Caribbean and Jade Mountain has been our "do" list for a while. We were not disappointed - the architecture was incredible, the food fantastic and the staff not to be outdone by either. Although this was our first visit, it will not be our last.
Staying at Jade Mountain will be unlike any other tropical hotel stay that you may have had. The room is beautiful and the vista of the Pitons is even better. The entire hotel is a work of art. Visually stimulating and aesthetically pleasing. You will not want to leave the hotel room, but I would encourage guests to do the Gros Piton summit hike as well as a snorkel or scuba outing. We did have some issues with the service at dinner one evening but it was quickly resolved by the Major Domo after an explanation of the events that occurred.
Great staff! Warm, courteous, friendly and engaging. From up the mountain, down to the beach, management, major domos, waiters, maids, drivers, activities staff there is a uniformly effortless ability to make guests feel welcome and attend to their needs. Full marks to the whole team! Lovely large rooms, well accessorized. The soporific sound of water in the rooms with pools and the sounds of the forest in those rooms without pools can lull you to sleep at any time of the day. It took us no more than one night to adjust to the “open air” living. In-room Wi-Fi was fast and had a strong signal with our own booster/router. The Jade Club Restaurant was excellent for breakfast and dinner. We enjoyed magnificent views, relaxing ambiance, a diverse menu of first class cuisine and a good wine list, accompanied in the evening by the very best local musicians we have ever experienced anywhere in the world (+94 different countries!) There are two beaches to enjoy, both well maintained and serviced by staff. They are both public beaches, but we were never hassled by peddlers at any time. Beach loungers are readily available and well shaded, if required. Wait-staff were attentive and quick to bring drinks/food. Both beaches have relaxing and casual bars/restaurants.
Paradise setting with beautiful rooms and friendly, helpful staff. Loved it...
Hotel A Setting A Service B- Food B Wine B+ One butler screwed up our request for dinner on the beach Food is better in our home town Wine list was good but not perfectly kept We would go back just for the view
Absolutely amazing experience. The place was "other worldly". We didn't want to leave our sanctuary. Beautifully maintained. Incredible staff. Clean, quiet, well-kept. I can't say enough good things about the place. Two "bad" things, and this are minor, the road in was crazy and the lack of road signs is off putting because your not sure if this is the correct way. I would suggest helicopter in. If you want to see things off site there are plenty of options from the resort for reasonable cost. Also, while the food was beautiful, well presented, colorful and healthy, my husband and I would have preferred some spicy options. These are very small complaints, overall this was the most beautiful and relaxing vacation experience we have ever had.
We were at Jade Mountain Jan 8,2018 for 5 nights. We had the hotel arrange a private car pick up at the airport, they were prompt, welcoming and gave us points of interest on the 2 hour trip. Yes the roads were winding but not the worst I have experienced. Our sky sanctuary was JE2 which is on the highest room level which is most desirable because of the unobstructed view and only one flight of stairs to the dining area and bar. The room had 4 ceiling fans that were very powerful and there was plenty of breeze and the temperature was never too warm. The view from the room was amazing and impossible to appreciate without experiencing it as you wake up, as you float in your own pool, or just relaxing. We did not see or experience any mosquitos which was a concern. Chris one of our major demos said that May or June could be bad but not normally this time of year. The resort does fog the grounds year round. The pool was about 78 to 80 degrees, there is no heater. The whirlpool for two also has a wonderful view and is very nice for a relaxing hot bath. The food was great at times and at others a little too “creative” for our taste. We were there 5 nights and would have liked a little more variety but we chose to eat all our meals at Jade Mountain except for burgers at Anse Mamin beach which are great. There were no surprises on our bill. Service was perfect. This is a quiet resort best for loving couples of all ages who want privacy.
Beautiful location, wonderful culinary experience, spacious rooms with stunning views. Overall a wonderful place to be pampered and relax.
This is one of the most amazing resorts that I’ve ever stayed. I can’t imagine a better vacation then what we just experienced.
The hotel was beautiful, the view amazing and the staff made us feel like celebrities. We used all the amenities and activities; spa, snorkeling, sailing, kayaking, hiking and tours. It was just amazing. And the food was exceptional. The fact that it was all locally grown and sourced made us feel great about our 'contribution' to St Lucia's local character. We could have not had a better honeymoon experience. I can't wait until we return.
This is one of the finest hotels we ever stayed in. Unbelievable view
Chris our Butler and a female Butler (sorry cannot remember) were of the up most polished and well trained butlers I have ever had the pleasure to meet! Not to forget the Lady who led us through the Chocolate beans, coconut explanations and demonstrations. Huge Farm and plantation, she was a gem! Two gentle men who patiently demonstrated to us how to do our first Zip Line experience. They were with us all the way through it! Every single employee at Jade Mountain were over the top with professionalism and sense of urgency to obtain our every need. The food from any restaurant will be exquisite and wine pairings tasteful and expertly chosen. But what about the Sanctuary? Saving the best for last... THIS MUST BE HEAVEN ON EARTH! Plenty of room, drop your inhibitions, swim when you want, eat when you want, anything you ask for will be done to make your stay in your Sanctuary exceed your every expectation! Yes, it is not within most of our pocketbooks, it is PRICEY but well worth it, the memories to last, the experience to fly in by helicopter , greeted and treated consistently with your enjoyment in mind. I challenge you if ever a trip to take....let it BE THIS ONE - NO REGRETS!! Thank you Team Jade Mountain.... we WILL return.... Anna B
Words cannot describe how amazing Jade Mountain experience is. But I will try anyway. From the moment you step into your sanctuary (room) you are immediately taken aback by its beauty and the awe inspiring views . Your personal infinity pool calls to you in both it’s comfort and it’s amazing beauty. The open air room concept is a winner. The staff from the cleaning people to the Butler to the concierge all fantastic and completely at the top of their game. They’re always extremely friendly and incredibly attentive. Jade Mountain is incorporated into the natural scenery of St. Lucia it is almost like it is part of the nature and beauty. You are surrounded by wonderful gorgeous tropical rain forest environment that is on a beautiful beach with black sand and emerald green clear water. The several restaurants are also gems each with their own mojo, type of food, and atmosphere. Top-notch quality fresh food is present at all of them as well as extremely attentive and pleasant servers. Ultimately one can just lay on the gorgeous beach all day and have a wonderful time at Jade, I highly recommend this resort.
Sometimes in life, you just need to splurge on yourself and others. That's what I decided to do on our last 2 days in St. Lucia. It is a decision I'll never regret and memories I will always cherish. Our drive in was a little bumpy, but that was to be expected. This resort, after all, is on a mountain. When we arrived, we had a shuttle waiting to take us to the front reception area. Upon arrival, we were greeted by a majordomo. Being from Oklahoma, this was new to me. :) Our majordomo(butler) took us to our room and gave us the full tour. He set up all dinner arrangements, and was just a phone call away in case we ever needed anything(drinks, breakfast, etc.) The food was great, the service was great, the room was great, and the overall experience was awesome.
A new standard for future vacations. Great couples getaway.
Felt very private and staff was amazing. Food was varied and excellent.
I sent my fiancé and best friend's wife to stay at the Sun Sanctuary. Room was $3,000 a night so I would expect top notch serve and security. The first night the women were there 2 men had not only pulled up a table but were disrespectful to the women and had to be removed by wait staff. I had called in from the US ready spoken to Sherrick and Gib who said they were managers and general managers and i was told this didn't happen on their property and the men were not hotel guests, but they would make sure the girls room was secure. I continued to press and after several conversations because the girls had explained the situation i found out that the men were staying in their sister property and this happened at their sister restaurant downstairs from Jade. I do not appreciate being lied to by management to make their "resort" sound better. They should have owned up to the fact that it was owned by the same company basically on thew same property rather than justifying the safety issue by blaming another resort. Same ownership, basically the same property so same responsibility. I paid for top notch 5 star resort and they allow disgusting disrespectful guests access to my family whom I paid top dollar to assure things like this don't happen and on top of it all I was lied to so they could cover themselves and tell me how I could not write a bad review because of this. I have also stated at Ladera resort. highly recommended and that is where my business will remain.
I didn't quite know what to expect at Jade Mountain, and all I can say is that they've spoiled me for any other resort experience. It was far and away the most luxurious, beautiful, interesting, and delicious vacation we've ever had. The staff is absolutely wonderful and bent over backwards to cater to our every need. We chose a room with a private plunge pool (which ran the width of the room, and the room had only 3 walls!) and they assigned us a Major Domo (butler) whom you can contact at any hour for anything. Our Major Domos Teclus, Keiran & Allain were absolutely wonderful! We requested room service in our room one evening which was delicious and romantic, and one evening we requested that he fill our jacuzzi for our return from dinner and all the candles were lit and the petals on the bathroom floor was a special touch. Everyone there is very friendly, the restaurant has wonderful chefs that get their ingredients from resort's own local organic farm, so it's all very fresh and delicious. At the main restaurant, The Jade Mountain Club, the menu changes each night so you don't get tired of the offerings, and the desserts are amazing as well. The restaurant manager/sommelier Jonathan Louback made sure that everything was perfect and also recommended some great wines. The excursions are also well thought out and organized, and we learned how to make chocolate at the Chocolate Lab where the chocolate chef makes it from scratch from the coco trees that they grow.
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What guests love
Areas to consider
Cleanliness
9.13/10No explicit mention of cleanliness; minor concerns could be inferred.
Service
9.9/10Staff were awesome and very accommodating.
Location
9.74/10Stunning views and great access to beaches.
Room Quality
10/10Private infinity pool and panoramic views contributed to an exceptional experience.
Amenities
9.59/10Spa treatments and yoga sessions were highly praised.
Value for Money
9.12/10High-quality experience justified the expense.
Food and Beverage
9.58/10Food was delicious and highly enjoyable.
Overall Experience
9.73/10An unforgettable experience that exceeded expectations.