Campanile Rouen Sud - Zénith - Parc Expo vs Similar Hotels

Issues noted regarding room maintenance and comfort level.

Rooms are generally comfortable, but some noted issues relating to heating and decor.

Rooms are spacious and modern, with some complaints about cleanliness.

Multiple mentions of tired, dated or broken room elements (equipment, curtains, peeling pool margelles) and some uncomfortable beds, though a few guests praised large/comfortable beds.

Several mentions of unclean rooms and specific issues with cleanliness.

Some reviews mentioned issues with cleanliness, especially concerning breakfast trays and the bathroom.

Some issues mentioned such as unclean bathrooms and unsatisfactory room upkeep.

Mixed reports: some guests explicitly praised clean rooms, while others reported poor cleaning, overflowing bins and untidy rooms.

Repeated praise for the hotel's proximity to the Zénith.

Ideal location near the Zenith and accessible amenities.

Proximity to venues praised, making it a favorable location.

Convenient location with a pleasant terrace and ample parking; Tesla chargers specifically noted as a positive.

Consistently positive feedback about the staff being professional and accommodating.

Multiple reviews praised the friendly and helpful staff.

Most reviews mention exceptional service and friendly staff.

Generally described as helpful and friendly staff, but several comments about being understaffed, slow check-in and occasional curt restaurant staff.

Breakfast was good but had some shortcomings noted.

Breakfast variety was appreciated, though a minor complaint about hygiene was noted.

Breakfasts are generally well-received, but bar service and quality disappointing.

Breakfast repeatedly praised as varied and good; restaurant generally positive though isolated service issues were reported.

Concerns with broken equipment and lack of basic amenities like a kettle.

Amenities are decent, but some rooms had issues and no shower hot water was mentioned.

Bar and restaurant services reported as lacking in some instances.

Good amenities highlighted (pool, varied breakfast, water refill taps, chargers) but also several maintenance and safety issues (pool barrier/locks, stairs, cleanliness around pool).

General perception of value for the service provided.

Considering the prices and location, good value but with some room for improvement.

Good overall perception, but some feel certain services were overpriced.

Mixed sentiment: some guests felt the price-quality ratio was not excellent or overpriced, while others accepted it for short stays.