Hotel Baie-Saint-Paul

Was a good stay and friendly people

Easy check in, very accommodating & friendly staff, clean room, restaurant on site with good food.

Ok

The staff were kind and helpful The hotel itself seemed dated for the price.

Very clean, spacious, and comfortable.

Convenient

The apartment is wonderfully renovated in an old neighborhood.well stocked kitchen and bathroom. Christian was very helpful and replied quickly to any of our questions.the location is in walking distance to the ferry to Quebec city, but is down a very steep hill ( cliff). If you have a car , l would recommend driving to the ferry. There is a large lot and only $8 for the day. We had a great visit and definitely recommend this location

The room had a smell of chlorine. Room not updated. Only had one big jug for shampoo and bodywash combined.

Staff was excellent and helpful. Rooms were small; fridge was tiny. Location was noisy. Restaurant food was inedible.

nothing unique apart from managers apologies. Screen door won't lock, phone doesn't work room untidy but hotel full, so tough. would not think of coming back.

Convenient location on 138 Hwy close to cenerville

Relaxing and peaceful

The hotel and rooms were very clean. The desk manager was friendly and helpful.

Tje staff are excellent. Everything there is very good. I think they want their freedom from expedia where the control comes from expedia. I felt they wanted their independence.

Nice place

Great location as we were skiing at le Massif for 2 days, however the bed was a Double when I had reserved for a Queen, and the sheets did not appear to be clean.. there were hairs on the inner bedding, with another sheet over the comforter, both of which looked and felt dirty. Bring your own shampoo etc as they only have a 4 in one shampoo/conditioner/body wash etc.! I feel like this room should have been way cheaper than I paid for.

L’hôtel n’est vraiment pas confortable. Tout est vieux les chambres sont horribles. Pas de fer a repasser dans les chambres et on vous dit a 6h am de venir le chercher a la reception… je n’ai pas vraiment aimé mon séjour et jamais je ne retournerai.

Hotel is close to groceries and gaz. Very noisy at doors are old. Hotel bed is clean bit old.

Comfortable, quiet, friendly staff

La machine à glace était brisée, par de collations ou de micro-ondes disponible, aucune source pour de l'eau chaude à boire à part le robinet de la salle de bain. La porte de notre réfrigérateur était coincée dans le meuble et la machine à café de la chambre sentait le marécage

It was a beautiful motel, staff very helpful,but very expensive for what I got .

Property is a bit older but well maintained. Clean, quiet. No elevator, which could be an issue for some people.

The room was spacious and extremely clean. Check in was quick with a very friendly man at the front desk. The two women who were working in the restaurant the three mornings that I ate there were really hustling and tried to provide great service! Plenty of parking, convenient location. There is a lot of traffic on the street, but it is gone overnight and it was easy to sleep peacefully. Highly recommended! 😊

Well maintained.

Climatisation trop bruyante, service vidéo de piètre qualité, prix trop élevé pour l’expérience

Helpful friendly gentleman waiter in restaurant.

Staff was delightful

Il manque juste des trucs comme des tasses et verres .. puis aussi les tapis de bain : on devrait pas les demander .

Ce fut très propre et très agréable les employés ´plein d’attention et compréhensifs. A revivre! Dommage que cette demande fut faites en anglais alors que je suis francophone 😐

Reception pas trop accueillante le soir, cafetière brisée, deux capsules de café pour 2 personnes ( trop cheap), aucune indication si interrupteur on ou off pour réfrigérateur, une prise de courant disponible à la table de chevet ... Salle de bain trop sombre

Good facilities, big clean room with small fridge and good shower. Relatively quiet, given it’s on the main highway.

L'air climatisé était défectueux dans tout l'hôtel et il faisait très chaud dans notre chambre donc nous avons très peu dormi même en ouvrant la fenêtre car les camions passaient devant sur la route 138...

Spacious bedrooms and pleasant experience

Not easy to get a table for breakfast, S there always seemed to be a line up. Overall a nice place to spend a few nights.

This is an average hotel next to a major highway. There is a restaurant on the property. There are a few more restaurants nearly. The main business area of Baie Sant Paul is about five minutes drive that has many boutique shops and restaurants. Overall, it was good for one-night stay.

We enjoyed our stay. We had a great we had , a lovely room, comfortable beds nice bathroom. Helpful friendly staff.

It is well decorated and the staff were most pleasant. We arrived late and were unable sample all the facilities. What we did sample we were quite pleased. When we travel up that way again, they will be our first choice

It was simple and served our needs perfectly. Staff was excellent.

Tout est très bien spécialement les gens.

Close to town and not far from Le Massif.

I was greeted by a gentleman at the front desk, his name is Luc. If I could give Luc a six star I would, he was absolutely amazing with his hospitality and making me feel so welcome and comfortable. Thank you Luc!

friendly bilingual staff. Nice rooms

The room was spotlessly clean and the restaurant had a surprisingly large and varied menu with very friendly staff. The check in was fast and efficient but the only minor disappointments were the lack of responsiveness to address the room telephone that was disabled and we were told they were waiting for parts and asked to use our cell phones to connect to the front desk. Also one of the day receptionists at the front desk could use a bit more tact in handling customer problems.The facility presents more like a motel than a hotel but on the whole delivers a good experience.

Not a bad spot, but more of a motel than a hotel

Small room with stairs!!

The hotel was comfortable with all the standard amenities, excellent breakfast option, close to anything in Baie du Saint-Paul. Reception was friendly and efficient. It was 2 floors so no elevators that we found. Has a main floor sitting area with a billiards table and informal bar.

Our favorite hotel when we go to Baie-St-Paul. We try and go every summer since 2019. Quality vs price value is great.

Très bien, très propre, très accueillant! C'est pas le grand luxe mais le prix en vaut pleinement la chandelle. C'est un peu incommode de se rendre à pied au centre-ville car il faut marcher sur une route passante sans trottoir, donc c'est préférable de s'y rendre en voiture même si c'est tout proche! On a été très bien accueillis et le lit était SUPER confortable!

Great and friendly staff

Nice place very clean and great staff very welcoming and ready to help you with whatever you need thank you Luc

Great hotel, clean rooms. The only negative is thin walls!

Everything ok

Large room. Comfortable bed. Could have accommodated a family as it had communicating rooms.

The room was nice, but the bathroom was so old and dated. The tiles were dirty and we had to hold the handle on the toilet for a very long time so it would flush. I was afraid it would overflow. So this did not make out stay comfortable.

Large space in the room and quite convenient to visit the town and grab food nearby

Clean place and not too far from the little town. A walkable distance.

It’s a great alternative to the more expensive hotel, very friendly staff, very good breakfast. Room with patio door was great and we appreciated the gigantic bathtub. Needs better lighting though, it was quite dark.

Do mot take room 224-225 or 226 because there was a load elevator that make lots of noise. When I explain that to the staff, they almost laugh at me and said that the hotel can not stop running because I wanted rest. Noise was from 9h to 16h. The checkin agent was really rude with me and the manager did nothing to help. Really poor managing were the client has nothing to say.

Very nice and welcoming staff, reasonable conditions for the price we paid, frustrating parking system (we had to go all around the hotel in order to access our car AND secure the room doors), quite rooms (a rarity in North America!!!), next to a McDo and other food stores.

Great stay, close to everything! Very friendly staff!

good location..rooms are large znd clean. Need updating soon. Restaurant on site

Comfortable room for a couple of nights. Perfect location to explore the area.

It was nice, on the main street crossing the town, not too far from the old and trendy part of town by car.

Great service

Reception was not friendly, asked for payment immediately which seem to be her main concern. We ask for point of interest in the area, she just gave us a map but said she no time to explain anything to us.

Front desk receptionist was very friendly and courteous. However the rooms need a major upgrade as they are outdated and not so clean. More like a motel than a hotel. Very slow internet connection as well.

The place is not far from downtown (a little bit more than 1km), but if not driving, have to walk on highway 138 which is dangerous since there is no pathway. The hotel is old but clean. Most of the staff are nice, except only one in the restaurant in the morning, I would like to ask for some help, she saw me and just turned back without saying anything.

Rooms are a bit dated but very clean. Staff is very friendly.

Nice hotel, comfortable bed. But they REALLY need to change the shower curtains- they look like they are 100 years old with mushrooms growing on them. Rest is ok and polite staff

The room was super clean! Very happy with the service. It is very well located. Would definitely stay there again

Les femmes de ménage étaient très bruyantes dans le corridor le matin.

Nice hotel about a 5 min drive from the town Center

Very good hotel with very clean room! I recommand this hotel.

Nous avons logé 2 nuits a cet hotel. Luc nous a accueilli et mise à notre l'aise dans les premieres secondes. La chambre etait prete et propre. Il y avait assez ees serviettes pour ma conjointe, nos 2 garcons de 4 et 5 ans et moi. Le foyer au salon etait super, les repas au resto de l'hotel étaient a point, par contre le service un peu lent au souper du samedi et au dejeuner du dimanche. C'est le seul petit pojnt negatif car la qualité de la nourriture était a juste prix. Pas besoin d'aller ailleurs si on ne vut pas sortir ou meme commander. Je recommande cet établissement et j'y retourne cet été lors de notre prochain séjour à Baie-St-Paul. Merci à toute l'équipe, vraiment 9.5 /10

Very noisy because situated on main road very close to a great bakery and easy access to day trips needs a face lift

Luc - front desk - great personality& full of excellent suggestions to see - eat etc

The room was very clean, also the bathroom was very clean too, so I m very glad with this propriety.

Great town but motel was Very dated. Shower head was way too short - had to duck. Bed comfy. Tiny tv We were excluded from the free continental breakfast because we Booked through Expedia

Stay one night For a short stay this hotel answered very well to our expectations

great location and friendly service. Would definitely go back

hotel is comfortable and clean. the location is good

Nice comfortable place to stay

The room was clean and the beds were comfortable. The staff was accommodating.

Great staff, great place to stay. Well located within town.

Comfy beds, clean and quiet rooms

Can’t walk to town in winter from this place. It was clean but thin walls and a couple bus loads of young skiers made for a bit of a loud night.

Very clean, Maybe good idea to change the carpet in all room

Hotel itself was terrific restaurant was what you expect for a small town

The room was clean and big! The internet connection was not the best but other than we really enjoyed our stay.

Very clean and comfortable. Very close to shopping, restaurant and skiing. Even received a discount on lift tickets. Will stay here again

Very basic, clean at least nothing special at all Served its purpose as it’s close the ski hilla

Bring cream and shampoo. Toilet paper very thin. Clean hotel but you would expect a. It more for 3 star

The whole place was up to date décor except that there was nowhere to plug in chargers except in the bathroom and then the outlet didn't work unless the light was on.

Centrally located. Basic amenities. Pleasant staff

No hard pillow

Very clean and well maintained hotel. Spacious, comfortable room, good wifi. On site restaurant good value for money. Reception staff friendly, allowed us to check in very early so we could leave our bags in the room.

Modern..convenient location..chose to eat at a highly recommended restaurant "Le Muse" in downtown Baie St. Paul..only a few minutes away..There are many quaint places to stay, but this accommodation was just fine..

This place was such a great find. Our rooms were spotless, the beds were super comfortable and the location was very convenient. The hotel staff were very welcoming and helpful, even giving us a map and directions to two good restaurants nearby. We had breakfast in the restaurant that's attached to the hotel and we were well pleased. Good food and friendly service. Thanks for a wonderful stay!

Good clean hotel

Very far away from everything Next to bus station and gas station Worst location