Quality Inn Piedras Negras

Really good for the price.

Room was clean and in good shape AC worked well. The only problem was that the keycards lost the program twice and it wouldn't open the door. It was very aggravating having to walk to the front office to have them re-programmed, the temperature outside was 106F and being on the third floor and no elevator.

Quality Inn in Piedras Negras was the best stay the Roos and the breakfast area was renewed and really clean very pretty. Staff were very friendly!!!

It was a short visit , I enjoyed the food at the restaurant, I could rest in a cosy place. I enjoyed this place.

AC no trabajaba apropiadamente, actitud del supervisor de mantenimiento no fue la mejor, el ama de llaves fue a la haitacion y se dirigio a mi con mala actitud, alegándo que el AC funcionaba a la perfección. Mantenimiento fueron limpiaron el AC y llenaron la cama de polvo. Despues de esto decidieron cambiarme de habitación, en la que el agua del grifo de pronto salia amarilla.

Very nice hotel, staff was amazing

Everything was nice, except there was no minibar n the room, even thou here on the app it says the room does, when I asked in the lobby they said I had to upgrade to a different room but it was extra and that will have a minibar.. other than that it was great, clean, no mold, and a laundry area!!

Great pool and location

We loved everything but, we could have used it patio table on the back side of the hotel.

Great everything amd the breakfast was to die for!!!

Within walking distance to shopping areas

Amazing customer service from all staff and the location is within walking/driving distance to all major attractions.

Great room, service was awesome, breakfast was very delicious!

It's a Nice place, clean and with delicious meal.

Like that it was ok

Check location twice..this is in Mexico, not Eagle pass

Very clean well kept, nice clean and comfortable beds and pillows, good air condition.

It was safe and convenient

Wonderful hotel! I would stay again. The beds were so comfortable and clean. Breakfast was outstanding! if I could change or recommend something it would be to possibly have an elevator as we had a senior with us climbing stairs to the 3rd floor.

it was a one night stop over on our way home. the front desk staff was not very friendly. the room was good, but the parking lot had some sketchy looking people.

I liked that it is quiet and clean place.

All was great except breakfast! Could improve having a better selection. Other than that, we are pleased!

Location is perfect to all popular attractions.

Nice and quite place to relax, breakfast was very good!

The food was excellent

The service

This was great! I had my doubts, but the service was impeccable, there was a concern that i brought up to the staff was fixed within minutes, breakfast was just delicious, everything was pleasant!

I like the mini fridge everything went well breakfast was delicious

It is a very big property. Hot water was great, rooms were clean. Staff was very polite.

It was clean and well kept up property.

Very nice hotel. The pool was good and clean. The rooms are clean and comfortable. The breakfast was excellent. Lots of options and delicious.

Agradecemos a todos los trabajadores por mencionar en especial a la Srta Daniela el señor Alejandro y los de limpieza y mantenimiento En general es una magnífica instalación con muy buen trato servicio y limpieza Lo recomiendo

Everting was fine

Good all around breakfast buffet is excellent safe parking,friendly staff.

Good place to stay

Good service excellent good food highly recommended 👍

Good place to stay

It take more than 40 min to get our keys,No hot water, toilets 2 rooms where broke, so confusing to get in to the rooms the breakfast was horrible beans overcook eggs cold black coffee

Me gusto lo disfrute, todo muy bien desde limpieza, hospedaje, desayuno y personal. Sin duda lo. Recomiendo

La habitación olía mucho a humedad. Las condiciones generales bien, la llave no abrió al llegar a la habitación pero hablé y una persona me fue a dejar un reemplazo de inmediato.

Property was clean staff awesome and breakfast was awesome.

It looks old and feels old even some areas clean others not my bedroom carpet was not clean and toilet the first time I used water came back almost got out, breakfast was ok the employees were very friendly.

Excelente servicio muy rico el desayuno y las habitaciones muy limpias

Safe, quiet and friendly

Clean bed sheets liked. Semi noisy air conditioner though

S.D.

The lobby it’s beautiful, the rooms not so much. The room had this musty smell like mildew? You can hear everything from the outside, mattress need to be replace, i could see the light through the entrance door. If the rooms were as remodeled as the lobby, it would be awesome.

Our room smell bad,hair in bathroom floor and didn't clean up the room it all ,people in front desk were not courteous it all, breakfast was not like used to be

We never get toilet paper, they only put one

Good location

Horrible experience at this hotel. Upon check-in, I was not informed that there was a water shortage. With whatever little water was coming out of the shower, I proceeded to jump in, and shortly after, the water was completely shut off. I was left with shampoo and soap, unable to rinse off. We called reception, and the front desk clerk informed me that there were signs posted at the front, which I did not see nor was I asked if I wanted to proceed with my check-in regardless. I will never stay at this hotel ever again.

I hardly leave negative remarks over minor inconveniences but I feel like it's something other travelers should watch out for in this particular location. However, I've only stayed there this time and may be an isolated case. Wrong room # was provided at check in and an angry guest opened the door when we were trying to go into our room. Front desk mentioned towels were not available in the room at that moment and that a fresh set would be delivered. We fell asleep and heard the knock and figured if we didn't open the door, they would understand we would go later to pick up the towels ourselves. After several knocks we said, "permitame" (give me a sec) out loud but they still opened the door on us. Outside of those two odd incidents, we had no further issues with our stay. Breakfast staff was very attentive.

A la hora de entrada la habitacion no estaba lista, me sugieren regresar despues de 2 horas, lo cual es inaceptable (45 grados de temperatura). Tuve que sugerir usar otra habitación (fumadores) mientras la otra estaba lista. Las instalaciones estan viejas y en mal estado. Muebles muy desgastados, paredes sucias y dañadas, perillas flojas, etc... muy mala experiecia

👍

It was a terrible experience they gave us a room with a broken AC call the front desk to see if we can get another room on the first floor because my mom cannot climb stairs and they said they couldn’t, and then in the middle of the night there was a leak coming down from the upstairs restroom to our restroom terrible experience did not recommend it and will never stay there again

The breakfast

Me parece un buen hotel con buen servicio del personal. Arreglar mejor los estacionamientos

I only have one leg was told that I was going to get a handicap room never did .And got sick off there eggs breakfast

The breakfast was great! Exceded my expectations :)

Great place to stay

Awesome we stay on a month to month due to business all is well although I’ve machine is usually not working always have go across street to buy a bag of ice. Other than that everything is good.

Breakfast was ok. Room smelled a bit musty. Overall good stay.

Cleanliness and staff very helpful. Will definitely stay again

Loved it. It was my first time in mexico ans this hotel made me feel very comfortable during my stay. Will definetly return

Well after making reservation, i called customer service to have one of the rooms changed to smoking and they were able to make change. Once at hotel double confirmed room for guest was smoking and she could smoke in room and they confirmed and even when gave me card key they said this one for guest for smoking. Next day she got locked out for smoking in room!!! Went to front desk and they lied that it wasnt smoking room and would get fined for smoking in room!! On top of that we had no hot water in all 3 rooms. I've stayed here myself before with no problems but this time with family and they we requested bottom floor rooms and one of them smoking and they messed up all of it and put us all on 3rd floor cuz they had no bottom floors available? Not alot of people in hotel for all rooms in bottom floor to be occupied, very disappointing experience!!!

This is a great place to stay! We loved everything about this place..

The room was clean and tidy. Staff was excelent even gave us a courtesy call to check if everything was good.

We have stayed at quality in for the past 2 years this was the only time that i can consider it a terriable stay. My husband was very miserable .he stays in the room over the weekend while i go across the border to visit my family. he was so upset with me it was the worst weekend ever for myself also .he had no tv apparently the cable was down and all weekend he stayed in the room miserable because he was bored and was very upset with me . We got no courtesy discount nor free night or nothing we didnt ask but out of courtesy and being regular customers .we should get a free night or something. We will be heading back to border within a week or 3 weeks from now. I dont know if we will stay again or pick a different hotel. Something we need to think about. Other than that we always love to stay there and everyone is always friendly.

Nice hotel nice and big bedrooms i love the pool as n the location it is just awesome

We usually stay every month or evryother month always have exceptional service.

The staff is excellent and the property is located within walking distance of public transportation, shopping and dining. I always take a wash towel because none are provided. The breakfast is warm buffet and fruit, pastries, juices and menudo on the weekends. They can cook eggs to order if necessary. Overall, I enjoy my stays here. The bed a bit more firm than what I like, but it's temporary.

Front desk staff was very nice, but this place is a dump. We ate the cancellation charge and stayed in the Days Inn instead, which is a much nicer place.

Location, very convenient for the visitors. And the also have private parking for your safety.

Dont liked it st all, bad customers service , rooms smell ugly, bathroom stink. The A/C was No cooling innuf.

It was near stores walking distance and close to family and friends we were visiting

The vendor machines dont work with bills.. the pool is clean

My stay was great. The room was super clean with all the amenities. The staff is friendly and parking is private and next to your room. Thank you for a great night.

my overall stay was amazing! the front desk young lady whom I don't remember her name but she had red hair with glasses she was very professional and very sweet. I loved that every morning the newspaper was hung on our door courtesy of the hotel. the breakfast was very good and the gentleman that was working there served out coffee and made the waffles for my kids and took them to the table that was very nice of him. I will definitely stay there every time I visit Piedras Negras!

everything was great

Room was clean and bed comfortable. When we walked in the room it smelled like sewer, we had to run water down the shower drain for the smell to go away but we had to that every time we come back to the room which was very annoying. Sink water plugger was broker so water will not go down the drain. AC was not cooling

Always treated like royalty

Hotel esta limpio y buena variedad en el desayuno, muy buena la atencion de los meseros

It’s my 4th time staying there and it’s always amazing. My kids love the giant and as for me there food. Staff are friendly and very attentive to your hotel needs.

Everything was perfect would recommend to anyone.

We enjoyed everything we had great service and a great breakfast buffet and a nice clean room. Thanks again we appreciate your kindness and great hospitality

Friendly staff and their breakfast was good , the waiter was very attentive. I would recommend it for anyone to go

I love it there... It was clean.... Bed was comfortable and I loved the pool

The breakfast was great, the rooms are clean, staff is friendly and all my family’s needs were met. Thank you so much quality inn!

We loved the service, the female receptionist who greeted us was super nice. The buffet, the food was excellent, but the service exceeded our expectations.. everyone made us feel sooo welcome.. yes I recommend.

This was a great bargain! I was very impressed with this facility. The hotel was so clean and neat. Their continental breakfast is the best since they have so many fresh options and they have a waiter to assist you. The staff was so courteous and professional. I will definitely stay here again when I go back to Piedras Negras.

Great rooms, clean and nice size, the pool can use a update

Actually EVERYTHING was excellent. I sure recommend

Customers service was bad front desk that i was late for breakfast 3 minutes closer

Property would be perfect if it had more maintenance, but the room was clean and i like the layout of the hotel. A hot-tub would be a bonus, as well as the restaurant /bar which was closed.

Staff was very helpful and the room was very clean and well maintain, breakfast was awesome. Highly recommended

Always our pick when visiting family. Beds and pillows are comfy, and we sleep well here. Nothing fancy, but showers are hot & room is clean. Favorite part is the pool in the courtyard surrounded by palm trees and bougainvilleas. Makes for a nice secluded escape.

It's a good environment hotel,clean room, friendly staff,very good breakfast

Our trip couldn’t have been better! Breakfast was a high point of each day.

Fit our need .traveling for business was convient.

The sink was flooded... The pool is great and staff great customer service