The Michelangelo Towers vs Similar Hotels

Mixed feedback: positives for room size, spacious apartments, washer/dryer and great views, but several mentions of needed upgrades (kitchen unit needs renovation), missing Smart TV, and TV Wi-Fi issues — net negative impact on room quality.

Rooms are noted as large and well-equipped, with few negative remarks.

Many reviewers loved the apartments, views and comfort, but some mentioned dated elements, requests for modern touches, and a few maintenance/repair issues and view complaints.

Rooms were clean and comfortable, with some minor complaints regarding soundproofing.

Multiple reviews explicitly praise cleanliness (words used: 'clean', 'cleanliness', 'cleanliness of the facility', 'Everything met or exceeded my expectations'). Overall sentiment strongly positive.

Overall cleanliness is praised, with mentions of immaculate rooms and environment.

Generally praised as very clean with daily housekeeping highlighted; a few isolated reports requested more thorough cleaning and minor repairs (broken boards).

Generally clean and well-maintained, but some minor issues were noted.

Location repeatedly cited as a strength ('best location', 'direct access to shopping centre', 'location excellent'). Strong positive sentiment.

Multiple reviews highlight excellent location and convenience to amenities.

Frequently described as a great, safe location close to amenities (shops, petrol station, restaurants); reviewers emphasize convenience and security.

Great location with easy access to amenities and attractions.

Numerous mentions of excellent, friendly and helpful staff (specific praise for reception staff like 'Winnie' and 'Ms Mandy'), quick attention to requests; minor issues noted around billing/receipt handling but overall sentiment is very positive.

Mixed reviews about staff, some praised while others noted issues with waitstaff.

Staff are repeatedly described as friendly and helpful (named mentions, repeat guests praise service); occasional reception responsiveness and slow handling of TV/WiFi issues were reported.

Staff were friendly and helpful, with notable service quality.

Breakfast is frequently praised as 'excellent' or 'great' in multiple reviews, though one comment suggested breakfast could be improved. Overall positive F&B sentiment.

Food quality received positive feedback; however, there were some issues with service.

Food is frequently praised: restaurant meals, breakfast and dinner are described as very good to excellent, with prompt food service noted.

Breakfast variety and quality were well received, though some inconsistencies were noted.

Good amenities highlighted: heated indoor pool, sauna, washer/dryer in apartments, in-house restaurant and family-friendly facilities. A few operational/service gaps (no late-night room service reported) but overall favorable.

Some amenities mentioned are good, but there are suggestions for improvement.

Facilities (pool, general facilities) receive positive comments and are considered excellent by many; one recurring operational issue is breakfast seating capacity when events are held.

Decent amenities, but some restrictions at the pool area were mentioned.

Not mentioned explicitly in the reviews; assigned target overall rating.

Most reviews indicate good value for the quality of service and amenities provided.

Mixed feedback: several guests call it great value, while at least one guest explicitly rated cost-effectiveness poorly due to service/organisational issues at breakfast and events.

Good value for the price with positive experiences overall.