monumento a Luis H. Álvarez
monumento a Luis H. Álvarez, 31115 Chihuahua City, CHH, Mexico- Park
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Convenient Location
Cityexpress Chihuahua is strategically located just a 10 minutes’ drive from the vibrant center of Chihuahua. With a complimentary shuttle service covering up to 10 km, exploring the city is a breeze.
Comfortable Amenities
The hotel boasts a range of amenities including a well-equipped gym, free parking, complimentary Wi-Fi, and a delicious continental breakfast, ensuring a comfortable and convenient stay for all guests.
Convenient Services
Guests can enjoy the convenience of a 24-hour reception, currency exchange services, and complimentary on-site parking. Additionally, the hotel offers long-distance phone call services, making it ideal for both leisure and business travelers.
Book your stay at Cityexpress Chihuahua now for a memorable and hassle-free experience.
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
32 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Free private parking is possible on site (reservation is not needed).
WiFi is available in all areas and is free of charge.
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Thank you soo much i love staying
You get what you pay for, the price is not bad. The room is tiny, the parking is not secure, the breakfast was the worst part. The desk service is mediocre. I'll choose Holiday Inn Express for my next visit.
Good location - safe area - hard bed
Yo much noise , duty all around
Everything
Los canales de televisión disponibles están horribles.
Being in 117 near the lobby I could hear everything going on at the lobby sometimes it was loud.
Great area
May be i would be better to provide disposable slippers.
I liked everything.
Everything was ok for the price.
this place is wonderful
The rooms were as depicted on the picture.
Very clean
We expected a Marriott standard but unclean bed sheets, dirty door knobs, and inadequate number of towels was disappointing.
Nice place
Was a nice place to stay, convenient to continue traveling.
My first time in Chihuahua city and this property is ideal for shopping and dining. There is this area called Distrito Uno and it has everything you want for dining options. The hotel was clean, great location, front desk was helpful. My only negatives are that there is no mini fridge in room,and safe in room. Also the TV appeared to be a smart tv but we could not stream any Netflix or other apps on the TV. Otherwise, cleaning service was great, location was awesome and would stay there again. Also the two securities guards are very nice men and gave great recommendations to local restaurants that are yummy. Tacos, etc.
Great service! Breakfast was really good! Need a little bit of more noise control.
Everything was fine except the second day of my stay the coffee machine broke down. On my 4 day after being released from the hospital there was several different kind of people knocking on my room door. Too much noise through the hallways. Being an energy efficient hotel they should have quiet period of times for their guests. Specially the ones that go for a surgery much rest is needed and since they have an agreement with star medic they should be more cautious with those details.
Me cambiaron la habitación sin avisarme por “disponibilidad”, según ellos me enviaron un mensaje antes pero jamás recibí nada, y en el check-in ni un comentario me hicieron, me di cuenta hasta entrar a la habitación. Además el desayuno buffet deja mucho que desear, ya se que es la opción “continental” pero al llegar las charolas estaban vacías y se tardaron mucho en rellenarlas. Se que no es un hotel 5 estrellas pero si les falta dar mucha atención a los huéspedes.
Muy Bien servicio
Very good stay!
Beautiful area
Everything good and clean
Great location!
Esta muy cerca de mi familia.
Its clean and the employees are very friendly
The place is clean, breakfast is fresh and employees are very friendly and helpful😊
The property is fine only my suggestion , is the pillows , need a new and bigger is very important
Very Good price quality relation
excellent service
Telephone was missing in room. Bathroom was making a noise all night, water running.
Overall it was a very pleasant stay.
Cleanliness and comfortable.
Everything was good
Great service and beautiful area
very nice area
Great
All good
Excelente servicio a un precio muy accesible. Mucha seguridad dentro y fuera del hotel. Staff muy atento y servicial. Área de comer muy limpia y el almuerzo muy completo por el precio. Súper limpio!!! Definitivamente un hotel al que pienso regresar…
Eating area too small. During breakfast ran out of eggs. Other than that service was good.
Best management of all Mex. hotels: City Express!
First floor rooms
Very clean. Convenient location. I would rearrange the staff schedule. Five people at 11 am to take care of people checking out sounds excessive, while having one person at 9 am checking in was not enough; we waited over ten minutes to have our key. We had people in front of us and people behind who also waited a lot.
Very nice , clean and comfortable with a great location. Next to everything.....Friendly staff too. Just wish there was a refrigerator in the room and at least one TV Channel in English
The worst mattress ever.. very uncomfortable…
Excellent service and very friendly, everything was very good
Hotel overall is pretty good. The beds were a too hard for my taste.
Everything is perfect except a/c no working
Clean and organized hotel, other then I didn’t get refund on the cancellation for one night!
All good
All good
Nice hotels near shops and restaurants
Close to all restaurants and shopping mall. No safe box
Front desk very friendly people, Very quiet place, everything is very exelente. Good place to relax. I Will come back again.
It was ok. Location was awesome, breakfast was great. I Always use this hotel but this time the mattress had a funny smell and my room was cleaned when i had the “do not disturbe” sign.
I like the decoration was very nice and vell proportion
Good experience!
El de recepción tiene pésimo servicio al cliente! Llegue a la 1:30 am, hice mi reservación a las 11 más o menos, llegue y dijo que no había nada en mi nombre, que no se pueden hacer reservaciones después de las 6 pm, que tenía yo que localizar a la empresa de donde hice mi reservación y que ellos mandaran un cupón con el código de mi reservación para asegurarse de que se hizo el pago, nunca vio mi código que tenía que me mando hoteles.com, después de un rato logré comunicarme y quedaron en hablarle al de recepción, cuando entre nuevamente al hotel el de recepción no estaba en su área de trabajo estaba comiendo, le dije que estaban hablando de hoteles.com y el dijo que no, pero el teléfono timbraba solo que el no estaba en su área. Me dio mi habitación a las 3 am!!!!! Cuando entramos mi hijo y yo a descansar de un largo viaje vi que la cama estaba sucia!!!!! El teléfono en la habitación no funciona y no podía comunicarme a recepción, tuve que marcar desde mi celular para que me cambiaran de cuarto. Así que vine descansando a las 3:30am, pague para ir a batallar y no poder descansar, tenía que levantarme temprano y no pude descansar!!!! Fue muy mala experiencia!!!!! Jamás vuelvo a quedarme en esos hoteles ni a utilizar hoteles.com para hacer mis reservaciones!!!! Llegar a esas horas de la madrugada solo para estar batallando y con mi hijo!!!! Solo pague para un mal trato!!!!!!!!!
Not clean, used soap and towel was in the shower first night, water bottle was open also
It was a good family trip. AC could of been colder
The Hot water in the shower was lukewarm. and there was no coffe pot or microwave or mini fridge in the room.
Bad A/C noisy, and doesn’t cool
Great location and price!
Friendly staff. Near to shopping areas
The peoperty was nice with great staff and helpfull.
We were given keys to our room two times and the rooms were already occupied Twice had to come down to recode card, would not open door
Hotel stay was excellent, friendly staff, loved the clean room
Wifi . is poor..
Great experience staying at this hotel! Very comfortable , clean and loved the breakfast, next time will definately stay here again
The hotel has a lot of amenities nearby, but the internet service was a disaster. It was painfully slow and I couldn’t work in my room or the lobby. City Express hotels are usually quite good, but not this one.
Good place to Sleep
I like this hotel, It is not the first time we booked here since hotel is in a good location and I like the hot breakfast they offer. The only thing I saw in this visit is that a deep clean is required for the bedroom rug.
We stayed across the street in the Courtyard Marriott hotel, it felt so safe and home there, this felt cheaper and kinda loud in the room from outside or neighbour room noise, but we could sleep all night, Courtyard Marriott $110/night, city express $52/night
Very nice good location.....enjoyed our visit.... would recommend
Very nice and clean hotel. The complementary transportation is a big plus.
It was good. I liked the breakfast. Personnel is nice and helpful
Excellent service all arround would highly recommend
The staff was super helpful, and welcoming. Breakfast was consistent, the fruit was fresh the eggs were real, the coffee ☕️ Perfect 👌🏻. Very filling. The have security at night which gave me peace of mind. I truly enjoyed my stay!!!!
We were ther for bussiness, so it was literally just using it as hotel, but we were not disappointed. Good hotel, good breakfast included.
Ok the place is cheap 41 plus taxes 51 dlls.. But is cheap for one reason no heater... the fu..machine is not working honestly im too tired to call reception and complain... The place: average facilities, clean, "cheap", fast service at front desk, need to wait a couple of minutes to get acces to parking lot(door was closed)... Well, lesson learned cheap is cheap... :/
Called about 3 hours before arrival. Receptionist was great. At arrival i found the same young lady behind the desk....she was alone n a lil overworked but otherwise really pleasant. Toilet needed a little scrub and heater not working really well. Overall it was good n above average.
The only thing this hotel needs is to invest in better mattresses and good pillows. The matress was a bit hard and the pillows were tiny. Everything else was awesome!!!!:)
Horrible staff at the hotel, I had to come back 3 times to get my door key fixed because it wasn't working and the girl at the lobby was very rude and it took forever to get help from her. I would not recommend this hotel to anyone with a staff like this.
WiFi (connectivity) continues to be a clear problem for a hotel that is listed as a business hotel. Management does not seem to care that much. This is the fourth stay at this hotel and the problem persists.
Pleasantly surprised with the room size and cleanliness for the price. Great location!
It was a great
This hotel is much better than expensive hotels in its category, don't pay more
The staff were very friendly and courteous. I locked my key in my room and they gave me another in a very respectful way. Another time, the key wouldn't work and again they came to the rescue in a friendly manner. The room was always clean with fresh towels and supplies each day. The maid left a thank you note on my suitcase my last evening which I appreciated very much. The breakfast bar was excellent and had a great selection. Overall, I had no complaints.
It was very pleasant stay. will return soon!
Hotel in walking distance from District One (Nice restaurants and bars), a shopping center with an S Mart (like a Walmart).Ladies, there is a salon around the corner, Estética Imelda, who can do a quick blow dry, flat iron or curl, very cheap. They do a fabulous job! The hotel has a small hot buffet breakfast with fresh fruit, yogurt, small selection of pan dulce (sweet breads), scramble eggs, beans and a southern style attempt for chilaquilles ( corn tortillas with red or green chile sauce). Room were very clean.
I hate to rate the place low as the staff was really trying but the deck was stacked against them. In short, this place sucks. It's new, which is about all it has going for it, so the rooms are clean and in working condition (for now). What sucks about this place is everything else. Wifi is spotty, irons and ironing boards are non-existent, and drinking water is in short supply. Spend $20 more and go somewhere with basic amenities. You'll be glad you di.
Comfortable hotel, very quiet, great breakfast, friendly staff. Great stay.
Good, everything its ok
Really comfy. Very good neighborhood. Will return
Shower floor was very slippery. Lights not working. TV remote didn't work. Hotel location in website is totally different from the real location. Breakfast is bad. Find another hotel for business travel, only acceptable if it is your only option around that area.
Good hotel in nice area.
VERY NICE HOTEL. LIKE IT A LOT
Nice hotel, convenient location, easy access to businesses nearby. I would stay here again.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.19/10Standard quality for this hotel tier.
Service
8.66/10Desk service is described as mediocre.
Location
8.7/10Good location - safe area.
Room Quality
7.65/10The room is tiny, which affects room quality.
Amenities
8.18/10Standard quality for this hotel tier.
Value for Money
8.64/10You get what you pay for, and the price is not bad.
Food and Beverage
7.19/10Breakfast was described as the worst part.
Overall Experience
8.36/10Thank you so much, I love staying.