Four Points by Sheraton Sheikh Zayed Road, Dubai

When we checked in on our own pre-tour, Adell was very kind and gracious. He explained everything well and guided us with food options. We had to recheck in the next day with the tour pkg and he even remembered our name/room so we didn’t have to switch rooms.

1 train stop away from Dubai Mall. Train station 300metres away Staff are very very friendly can’t do enough for you. Mini supermarket 1 block away convenient

The staff wasn’t nice, especially when we requested another room because the one they gave us smelled like cigarettes. It took them 1 hour and 45 minutes to respond. We finally decided to go down and ask the receptionist, and only then did she decide to change our room.

Spa was wonderful, the services were excellent, great location, close to downtown area. Thanks 4 points

Would stay here again! Attention to detail by start and convenient location

Have stayed a number of time at FP. Had booked an extra night as I was arriving early morning and needed my room as soon as I got there but wasn’t available which was particularly annoying. Appreciate the upgrade when eventually sorted but shouldn’t have happened. I also had issues where I got back from meetings at 3:30pm to find my room not made up. I needed to rest due a bad night and put the DND light on and was then woken up by the cleaner calling the room telephone to see if I wanted the room cleaned! I when it was done eventually cleaned, he left me with only one bath towel and no replacement hand towel. I called and asked for an additional towel which never arrived. So in summary, great hotel but service needs improving

Gusti at the front desk was very welcoming and helped us get our room earlier as opposed to 3pm. He was very professional and kind. Thank you for making our stay wonderful!

No smoking property, lifts only work with the key card. I have been booking this property for 10 years but this was ny last stay unfortunately.

Had a very pleasant experience the property itself is fantastic, with great amenities and beautiful views. I really appreciated that the rooms come with balconies it made the stay feel extra special. While the pool could be a bit larger or higher, this didn’t bother me much as I rarely or never use it. The standout aspect of my stay was the staff; everyone, from the lobby team to other employees, was courteous, professional, and attentive. Another highlight is the location it’s close to many attractions and other great places to explore, making it very convenient for sightseeing and dining. Overall, I had a comfortable and enjoyable stay and would recommend this hotel to anyone visiting Dubai.

The room was quite nice and clean. Staff were amazing.

Breakfast was amazing, and so was the pool!

Terrace on the top floor is CLOSED

A great place to stay for work in the DIFC

The hotel staff is as pleasant as ever - however one of the Four Points’ jewels, the 43 Floor bar is currently closed for refurbishment. What a pity - I had been looking forward to marvel at Burj Khalifa at sunset . . .

Property was close to alot of dining options. The staff were excelent. Juma, shakoor, Ali, Martin and abdallah. Were absolutely great. As resukt will come agai next year.

Nice

Good stay and good location.

Very good situation, between Burj Khalifa and the museum of Future, on the main road in the center of the action. The roof top wasn'T open, so no pictures from the top, and no pool possible.

The stat was excellent

I love this property. I always stay here with my family.

Nice rooftop

Great customer service

Great stay

Excellent

Four Points by Sheraton in Dubai never disappoints. We’ve stayed here multiple times and each experience has been consistently excellent. The staff is always friendly, attentive, and professional — they really go out of their way to make guests feel welcome. The rooms are spacious, modern, and impeccably clean, offering everything you need for a comfortable stay. The location is also ideal, with easy access to shops, restaurants, and major attractions. Whether for business or leisure, this hotel remains one of our favorites in Dubai. Highly recommended!

Hotel stay was very good. Only mistake I made asked the Hotel about Tours. Dont get ur ticket from the hotel for Burj Kahlifa. They Charge very high price. You can get the ticket at the Mall for cheap or buy online. Another thing is that where the hotel located is not good if ur taking taxi or uber. They have to go in a circle to get to the road and its traffic so u will end up pay more for the ride. Other then that Hotel is clean and very comfortable.

Great property, always come here a few days a year

Same place I went last time, always great

Good location. Enjoyed my suite and extended for a further 2 weeks. Great service from the staff, no issues at all in my 3 weeks there

Great Hotel. Value for money.

Nice hotel with great service and well appointed rooms. The rooms are spacious and comfortable. A great feature was the onsite coffee - tea bar with space to work and meet colleagues. The roof top pool and bar were also great features. Enjoyed my stay and definitely recommend this hotel.

Great service

Average hotel

Great hotel, nice staff, and location is amazing if you are a tourist in Dubai.

Excellent stay.

This hotel has excellent staff and is in an extremely desirable area. Dubai mall and Burj Khalifa are 5 minutes away . The restaurants here close late so you will not sleep hungry in Dubai. The financial district is a hub for shopping, dining and a perfect spot to explore Dubai.

Visité Dubai para celebrar mi cumpleaños #50, y durante meses evalué muchos hoteles de diferentes estrellas, ubicación y recomendaciones escritas por otras personas. Finalmente me decidí por Four Points by Sheraton Sheikh Zayed Road, Dubai. Todo fue increible, desde el personal, la seguridad, la habitación grande (business suite), la limpieza puntual, ubicación estratégica, a pasos de la estación del metro, la piscina hermosa y restaurantes con comida deliciosa. Un gran detalle que me sorprendió es que como nuestro vuelo salía muy tarde en la noche, nos permitieron disfrutar del día a nuestro ritmo y luego llegar al hotel para antes de recoger las maletas, utilizar las facilidades en el piso 41 y así ducharnos y emprender el vuelo de 15 horas. Todos fueron muy amables y cortez. Recomiendo este maravilloso Hotel que por 8 noches fue parte esencial para que la estadía en Dubai fuera exitosa e inolvidable.

Fast check in. Very nice employees who answer questions and give good advice. Extremely comfortable room.

Very nice

The mattress was very hard and springs

I enjoyed the stay, staff was excellent and helpful. Great service on our room, clean & quiet. Great access to transportation and access to dining options and attractions. Definitely will stay again

Excellent service and great customer service

All around good 👍

The Hotel only has 4 small elevators and the wait is too long! Also, there was an extra charge of tourism per day that we didn't know when we booked our hotel!

A

All round very good.

Comfortable and pleasant stay, highly recommended.

I loved my stay at the four points the location is superb right on the financial district station red line. I cannot speak highly enough of the staff. From the staff on the front doors, check in was polite and easy the guys and ladies near the elevators, organising taxis, the trip and spa coordinates near the elevators were informative but not harassing which is lovely. Everyone is friendly and says morning or evening which may not sound a big deal but I find it very positive and charming. My room was kept lovely and clean so a big thank you for that. A special mention to both the pascal tepper bakery where I had my breakfast and half board meals and the staff on the level 43 bar I know sometimes it can look strange being a solo traveller but they really looked after me, couldn’t do enough for me and were polite, helpful and courteous. I wish I made notes of names so I could give a shout out to some of the personally 5 stars doesn’t seem enough if I am lucky enough to end up back in Dubai I will be staying here or recommending it to friends and colleague. A huge thank you.

It was comfortable staying at this hotel. Amazing view of the city. The staffs were all friendly. The bell boy Ivan was super helpful.

Rooms need upgrading

friendly staff

We will definitely return, nice & spacious apartment

We really enjoyed our stay at the hotel. The service in and outside of our room was excellent. We especially enjoyed the hotel breakfast. The masala chai was a favourite of my parents. Highly recommend staying here

This is a good hotel. There are some issues worth noting, particularly for those staying here for work as I was. -There are only four small elevators and you often have to wait a long while for one. -The rooms are big but the space between them small, so that you hear your neighbors across the halls (screaming children but even a ringing phone) -The sidewalks in front of the hotel are narrow and very busy including with delivery bike riders

Stayed here many times. Great location and very nice hotel.

Is well located, the staff is incredibly nice and polite, breakfast was amazing every day, it offers a magnificent view of the city.

It was a good stay. Up-selling been done but it was alright as upgraded to Suit room. Early checkin allow us to rest a little after a long flight. Overall, it was a nice stay right in the business district.

Great location near Financial Centre Metro. The rooms on the front have a view of Burj Khalifa. The rooftop bar is really an excellent place to be at sunset. Fantastic service from all the staff. Only 20 minutes from the airport too. Only downside is a bit of traffic noise from nearby Sheikh Zayed Road, Dubai’s main highway.

قريب من اماكن تجارية وثقافية وترفيهية

In a very good location, close to Burj Khalifa and the Mall. Also, 20 min away from the Frame, Glow garden etc.

Good hotel. I think it is a bit expensive for what it offers. Other than that, it is OK.

I always stay in this property. Staff are amazing and the rooms are well maintained

Good hotel in business district.. Close enough to main dites snd shuttle service excellent

Great and fantastic service provided by all staff members. We stayed in a business suite with formal living room and kitchen area. I liked this space as you could have family in different areas of the room without feeling crowded. The bathroom is nice with bathtub and shower, though the floor can get wet if not careful due to the bathtub glass "door" that lets out water. Comfortable beds, pillows could be more firm but that is my preference. I didn't use the balcony space but you have a view towards the main road and the housing towards the sea. The gym was great with a lot of equipment and a sauna- I liked the views and watching the sunrise. The restaurant has good food too and complimentary flavoured water near the entrance. Overall, I enjoyed my stay and would stay here again. Also, I didn't use it but it looks easy to get to the hotel from the airport uing the metro.

Overall good

Nice location.The view from the top absolutely stunning! Breakfast was great! I will recommand this place to stay.

Had a good time with stuff and they are welcoming. Clean and accessible.

Good

Loved that this hotel had a two bedroom with large living room and kitchen. Very clean. Beautiful view. Great service overall.

The cleaning guy, Ramu was awesome

The hotel is ideally situated to the Metro train. The room we had was lovely and spacious. Staff were very friendly and helpful. On our return stay the hotel manager was there to greet us and even got us a room early. Have stayed here numerous times when visiting Dubai.

Excellent well managed property and great staff all around.

Very nice apartment, clean & friendly staff

Good hotel in location, cleaness, staff and food.

Staff was very helpful and quickly changed the room once we faced noise disruption.

Great location and staff

Hotel was excellent

Too much crowd noise reception areas too small as the hotel fix their front entrance not much appreciated. The shuttle was very dirty and old too much noise hot air just bumping not much airflow or air-condition.

A wonderful experience marred only by the renovations being carried out in the lobby area but the staff were all so nice and accommodating that one did not even notice the inconvenience. Our only (small) complaint was that the breakfast staff were a little less than friendly and the buffet selection was a little less than we have come to expect from Four Points.

They steal in the price of breakfast which is very poor in presentation and quality

Staff are friendly and respectful

I stayed for 15 nights. Was in room 406. Masood was brilliant went over and above cleaned room every day. He waited till we went out for the day to clean. Security were excellent especially Juma and proboti they were all good. Staff purani dehli great service. Mr Azhar cannot thank him enough along side hamza and basit. Even with the maintenance going on operation were excellant. From check in to check out was seamless. Mr Abdallah always there to help with a great smilr. Four points delivered and i can say its the staf that make this hotel exceptional. Can you please thank Juma. Mr Azhar he was such a lovelly person with customer service that i havent seen before. and hamza who works with Azhar was brilliant took us where i wanted to go waited for me aswell. There were many othere but the names i mentioned made me and my wife feel most welcomr. Thankyou Mr Azhar, Hamza, abdallah, and juma. I will come to dubai again and it is these prople i will boom your hotel again. Please pass on my thanks to all of thrm.

The construction happening made it hard for Uber driver to stop properly. But enjoyed our stay staff was nice, house keeping was top notch. Totally recommend the hotel besides the room service the wings were not good yet pricey: but I would stay here again for convenience and ease to get around in Dubai. Everything was like a 5-15 min drive

it was quite good . very friendly staff.

Absolutely splendid time spent in Four Points by Sheraton while staying in Dubai. Everything was top notch. Special mention to Dominique from room service team on sixth floor. Keep it up.

Greay stay

Great stay, friendly people

I loved the hotel so much

The breakfast buffet had lot of varieties and different dishes everyday. It is located in a Very convenient location to explore downtown Dubai.

The staff at front desk is extremely welcoming and acknowledge guest. Housekeeping staff dining services were great too. Great facilities. Will visit again.

Everything

Excellent service from front desk to room service

Excellent

This property is at wonderful location, easy access to everything to the train to the shopping all the restaurants 24 seven services available love the rooftop for this restaurant

Every thing is perfect

Direct hotel staff were above expectations, especially in the buffet.

I frequently visit to Dubai and stay at a different hotel. This one is by far the best. I had a room with a balcony on the 16th floor overlooking Shaikh Zayed road. The view is amazing. The room is a little small but super clean, comfortable bed and a large bathroom. They have a lounge on the 43rd floor (top floor) where you can see Dubai from all sides. The view at night is breath taking! The location of the hotel is perfect. Shops and restaurants are wiltin walking distance. Dubai mall is 5 minutes away. The staff are very friendly. I am staying at this hotel in my next visit.

walkable to many things and metro

It was very spacious and clean.

The restaurants and staff were great