Albert Hotel

Great hotel with good food and pub full of atmosphere

A spotlessly clean well situated Hotel with a lovely Bar

Great staff - very friendly and helpful. Must nominate Dawn the receptionist as being especially helpful when we were stranded due to the ferry being cancelled - she found us space in the same rooms again - result! We stayed in the new rooms and these were clean and warm. Bar was friendly and the food OK for both dinner and breakfast.

Breakfast was great and we liked the location, near shopping and the bus station. We also liked the Bothy Bar ;-)

Unsmiling/unwelcoming receptionist followed by poor plumbing ( satisfactorily dealt with by positive staff member quite swiftly)

Great Hotel. Amazing staff.

We liked the hotel, liked our room, the staff, etc. But we had a room with an adjoining door and it was paper thin. We could hear the neighbors' conversation, the TV , a sneeze. We also had the misfortune of being right above the pub on a Saturday night. Otherwise, would stay at the Albert again!

Nice hotel near the harbour and town centre. Helpful and friendly staff. Nice quiet room with very comfortable beds and powerful showe.

No free parking, at the price being charged I would expect free parking

Parking was not for the hotel had to use paid town lot of long term stay a distance away.

Lovely hotel with recently refurbished rooms. Had everything you needed. Comfortable bed and great shower. Very handy for all of the town. Parking options available which were in easy reach of the hotel. Bar was lovely and so was the food.

Absolutely nothing to grumble over here comfortably bed and bedding a bath along with shower with hot water, new hotel clean bright and the staff I met were excellent

This was one of the best hotels we have stayed at. The suite was a very creative design and so comfortable. The staff were amazing in how they made sure we were comfortable. The hotel is absolutely gorgeous in its design which is relatively newly renovated we understood. The management was so helpful . They kept our bags safely until we left for the night ferry. The bar was great and the food at both the bar and restaurant very tasty and reasonable in cost. Also need to mention the staff at Northline ferry who helped us secure comfortable return trip and the tourist information !! A very special place is Kirkwall!!!!

Great! Easy shower to operate. Soft bed. Refreshing water when we got there. The breakfast was freaking awesome.

Accommodations were very comfortable and attractive. Enjoyed the historic ambience, and the walkability of the location. I would definitely stay here again.

Every thing was basically good, staff are nice, hotel is clean a new, the only problem was the noise from the bar and event room kept us up both nights until gone midnight. Not ideal for c£200 a night

The staff went out of its way to make sure the guests’ needs are met. Great location. I’ll stay here again.

A comfortable , enjoyable stay, friendly helpful staff. Please put a sign for the hotel on the end wall facing car park. Arriving tired off 11pm ferry and following SATNAV to car park it was a problem finding the front door.

Friendly staff. Beautiful room. No issue arriving late on the ferry from Aberdeen. No parking but easy to find free on the road parking nearby. Lovely and plentiful breakfast but as this was not included in my booking we were surprised to discover it was so expensive (£18 each). Fabulous location which means you can walk to everything in Kirkwall and easily drive to anywhere on the main island. Could be a good base for a long stay on Orkney.

Great location, very friendly and helpful staff, comfortable room, clean. I’ll stay there next time I come to town.

Brilliant room, great view and clean. Water bottle was welcome touch for those of us who don't drink hot drinks. Only negative was the bed was a bit lumpy, but nothing to stop me sleeping.

Love this hotel! Its location near the harbor and right by the main restaurants and sites in Kirkwall is really convenient and safe - with fun things to do all around. The staff were all very pleasant and the pub and restaurant were nice.

It was a standard and convenient hotel. The bed was comfortable and it was fairly quiet. No parking outside but we were able to park up close to drop off our bags. Long stay parking wasn't far but quite busy in May so will only get busier during summer months.

Friendly staff

Nice hotel in the centre of Kirkwall. Street parking was easy enough and you didn't have to pay overnight. The room was far too warm with all of the heaters on full-blast which was not very eco-friendly. We turned all of them off. The hotel restaurant was nice with good grub. The room was comfy although a little dated. We had a few drinks in the Bothy bar but didn't feel very welcome, the bar staff didn't seem keen to serve us. We wanted to try some local whisky, but felt like we were a nuisance for asking. It probably would have been fine if we'd just gone into the bar for a beer!

The property was well located within walking distance of shopping and the harbour. We ate at the restaurant for our evening meals, and the food was good. I had the local scallops, and they were the best scallops I have ever had. We had continental breakfast at the hotel and there was a nice variety for breakfast including boiled eggs, and local cheese. The bed was really uncomfortable, and I slept with my head lower than my feet as it slopped down. The pillows were hard. We felt the property was not great value for the amount we paid. As accommodation is hard to find in Kirkwall, this means the cost of a night's accommodation is more expensive. We paid 200 pound per night for a couple, and this did not include breakfast. The breakfast was an extra 13 pound per person.

A1

The hotel was absolutely lovely.

I arrived late for checkin-in but everything was left out for me so it was super quick and easy to get into my room after a long journey, which was great! Room was clean and in a really good condition. Bed was very comfortable. The shower was amazing! Very powerful and hot.

Clean and quiet hotel, restaurant food was excellent

Love this hotel in Orkney

Clean & basic but comfortable. Street parking free after 5pm - 9 am nearby. Stairs & lift available. Had dinner in pub after a couple of beers and was good. Barmaid Anita brilliant!

Property is fine for a short stay in Kirkwall. Limited vegetarian options for food.

The hotel was clean and the bed was very comfortable! You couldn’t ask for a more friendlier and accommodating staff!

Lovely hotel booked at last minute. Staff were friendly and helpful, rooms were lovely.

Spacious room, and an ideal hub for our holiday. Slightly off the main routes, but convenient for harbour, information centre, bus station, etc The main restaurant was fully booked on our first evening, but the bar area could accomodate us and had the same menu. Friendly staff and a good choice of food, so we went back there throughout our stay. Would definitely stay here again.

Had a nice stay

Lovely room & ensuite bathroom. I enjoyed my evening meal and breakfast- food was very good. Staff were friendly and pleasant and very very helpful. On the day i was leaving, i was able to return and shower after parkrun , even though this was after check out time.I really appreciated this as meant i was clean fir my last day of tiuring in orkney. Id be very pleased to return.

The location can’t be beat! Our window was right above the entrance to the pub and did get a bit noisy. The bathroom was good and the bed was okay.

This hotel is clean and comfortable. There are no reception staff so its not welcoming. Its under staffed and staff need more training on how to welcome people especially at breakfast. The staff they do have are very nice. Over priced

Food and service in the pub was excellent. Breakfast was quite good, though maybe a little slow. The rooms are dated, but comfortable and clean.

Enjoyed my stay.

Hard to find. Staff were wonderful.

Lovely accommodations great location and delicious food

The entire staff was polite, friendly, SUPER HELPFUL, and professional. We stayed in room 208. It was huge and it has a large bath tub which is always lovely.

Location and friendly

Great visit to Kirkwall! The Albert hotel was fantastic! It is an older property decorated very nicely! Our room was upgraded to a larger room because there were 2of us! The meal we had in the restaurant was the best we had in our visit to the Orkney’s. The staff was so accommodating and helpful. I would definitely stay here again and highly recommend it for anyone headed to the Orkney Islands

It was as all hotels should be.

Noisy location with a lot of noise outside at the weekend and youths shouting at each other when the bars in the surrounding area close. Very poor quality breakfast, the bacon and sausage were over cooked - perhaps even deep fried. The room was okay but tired and not worth what we were charged in mid January (off season).

Super location and very walkable to central Kirkwall.

Good location close to main street with shops and restaurants, except for no parking. Property was a disappointment. Bed uncomfortable. Very small room and bathroom. Dreary and dated furnishings; not updated. No common area on the property to sit and relax. Pub on property nothing special and was closed some of the time. Breakfast was a very poor buffet- packaged pastries that would probably be likely to be found in a gas station mini market. Not a pleasant setting either. Hotel was overpriced for what it was.

Excellent service

The Hotel was ideal for our requirements. An area that was open for morning/afternoon coffees etc would have enhanced the facilities.

Hotel was typical of most hotels and pubs/restaurants in the area . Everything seemed old but worked fine. Comfortable bed and a decent shower. Plenty of tea and coffee in the room and good selection of biscuits. Never ate there but the bar was good and the the barmaid was friendly unlike the reception who I think was having a very busy day when we arrived. Short walk into town.

Only complaint was nowhere to hang towels or clothes in the bathroom.

Very friendly and accommodating staff.

The property was spotless,food great and staff amazing

Nice breakfast, clean property, great staff, quiet neighborhood. Truly enjoyed our stay. Highly recommend.

Nicely located close to the harbor. Room was great and the bed had a wonderfully warm blanket.

Very friendly staff. Rooms were nice and big. Recommend the hotel

The staff were very friendly, the room comfortable and had a lovely dinner in the Neuk restaurant, which is part of the hotel. In the main part of town, so only a five minute walk to where I was going.

beautiful building in a beautiful place

They were very accommodating

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please note we were in the top super deluxe room, so review is of that room. Bit tricky to find hotel if you're using google-maps prior to arriving, due to a strange warp-jump between a separation strip of a non-usable road and a separate car-park road. Then you have to leave your car with no ticket (beware inspectors) while you check-in (slow). Not sure how parking works as our car was returned to hire-place after check-in. Doesn't look easy. Our top-range room was huge with a balcony and king bed, but cannot speak for other rooms. Lift is hidden, so ask if you need it. Large layout, obviously made up of many old houses... so has this "rabbit-warren" effect, but modern clean feel all over. Breakfast great. One over-worked waitress, but she was great. Reception often not there, so if you have questions, do it when you see them.

Lovely clean room

Downtown hotel with everything one would want just a few steps away like cocktail bars Twenty One and Hengi at the Waterside

Lovely central location, easy access to the town and the bus station and tourist information centre. The staff were extremely helpful and the room was spacious with a great view of the Cathedral.

I had an overall good stay over the weekend at the Albert Hotel. Check-in was quick and simple, and the rooms were spacious, clean and comfortable. The large tub in the bathroom was a definite upside. However, a large music gig/festival was held in the downstairs restaurant/bar area on my second night. There was no information given to suggest this, and I was not told the bar/restaurant would not be available on the second night. However, the largest issue with this was the noise. While the actual music did not cause too much disturbance despite the smaller nature of the hotel, the guests/concertgoers were queuing & smoking below my window, and were very loud/drunkenly rowdy well into the wee hours of the morning, which made it incredibly difficult to sleep due to the noise. I know that this experience is not a usual one as this was a special event, but I do believe management could have been more forward with information regarding the event and what that meant for those staying. As I had an early morning the next day, the noise disturbance was really unfortunate.

It was a good comfortable place to stay

Ideal location for a long weekend in the Orkneys. Everything within Kirkwall is within walking distance. As with most hospitality, affected by a lack of staff. Reception was shut when we arrived and also when we left, although we had given prior notice of our arrival time - contact made via the Bothy Bar and someone came to provide our keys. The adjoining Bothy Bar was open on the Friday night but shut Saturday/Sunday due to illness / insufficient replacement staff. Room was clean, spacious and comfortable. We enjoyed the partial buffet / hot breakfast by order each morning.

Great old hotel with modern upgrades. Good breakfast and dining options.

Enjoyed the property in perfect location of Kirkwall had to walk a bit to park my car but was free for 2 nights

I was very impressed with my room, the helpful staff, and the central location.

Telephoned prior to our arrival date to say we would be arriving off the ferry after the restaurant was closed for dinner. They offered to have a meal for us which was great after a long journey.

Hotel and room a little dated and shabby Staff though were excellent and very friendly

Very good food for breakfast and dinner

Super clean hotel, friendly staff and luxurious rooms. Would definatley recommend if stating in kirkwall. The town can be noisy at night and although the hotel is central to everything in the town located in a quieter street than the other hotels. Thank goodness as Friday and Saturday nights are lively and the revellers noise would be hard to sleep with.

good central location lack of hotel parking would have been awkward if you were staying at hotel during the day, fortunately we were out all the time

Pleasant friendly hotel in a good central position Room and particularly bathroom could have been a bit bigger. Breakfast was very good. Bed was comfortable.

Very friendly staff. Room was spotless clean and good size bathroom with bath and overhead shower. Breakfast was lovely with a good selection Would highly recommend this hotel as a base for touring Orkney.

Great stay as always. Great team. Very accommodating. Would highly recommend for business or leisure.

Lovely place, right in the middle of Kirkwall. Was my first trip over

Lovely hotel right in the centre of the town. Handy for everything. Rooms myself and colleague stayed in were really smart. Only small issue was that the TV was a little small. Staff were great and food excellent. You will meed to park in council car parks which are close by. They are pay and display but free overnight. Recommended.

Lovely large room which afforded me a great nights sleep. Great breakfast in the morning.

Great stay. Very comfortable hotel. Modern decor. Great breakfast. Felt very safe the COVID measures put in place. Would definitely recommended and would stay again

Room adequate, breakfast poor, Saturday night so very noisy outside, very little sleep, best bit was the check in done by a very polite young man.

Great from arriving till I left

Great

This is an excellent hotel well situated for easy access to everything Kirkwall and the Island have to offer. The room (208) is beautifully presented. There is minimal noise from outside. I was unaware of any noise from other rooms. The fresh décor and generous room size were a welcome surprise. Breakfast was good with a decent selection on offer. I ate in The Neuk which can be accessed from within the hotel and has an extensive menu offering a wide range of local produce at reasonable prices.

Great location in Kirkwall. Convenient to sights in town. Great staff. Very helpful. Room greatly exceeded expectations.

Unsatisfactory pay and display parking

Very central. Has a very good restaursnt and bar next door.

Lovely comfortable hotel. Great location. Easy walk to sites & shops. Very friendly and helpful staff who enabled us to check in when we arrived early. Would happily stay here again.

Lovely check in staff and bar staff. Room was spotless and comfortable. Great location with everything we needed close by. My only gripe would be that we got allocated an accessible room, which meant bending down for everything in the bathroom (I'm a 6 footer). Can't complain though as it was a late booking using a Rewards Night. Otherwise, a lovely hotel with great staff. Would certainly stay again.

Hotel was central to all Kirkwall attractions. Parking at the weekend was relatively close to hotel. Our room was well equipped and very comfortable, easy to warm up quickly after a day out in cold, wet weather.

Great breakfast. Great location zdfghjb cfffdd nnhdss

No car parking for the property in the centre of Kirkwall but I was signposted to a free long term car park five minutes away. My room was spacious , although I suspect they vary in size, and clean with nice toiletries in the bathroom. Friendly helpful staff. The layout of the hotel was a bit strange and the whole place seemed to lack atmosphere. There is a pub attached to the bar, which again lacked atmosphere and so I went to eat at another one five minutes walk away .

Comfortable and pleasant hotel in a convenient location. Wifi was not brilliant, but I suspect that this is a situation across the Orkneys, and not specific to the hotel.

In alleyway close to bus station and main sights. Clean cosy room, good breakfast. With bar, wasn't noisy. Pricey but it was peak rate, Orkney Festival, with most of town sold out.