Howard Johnson Resort Sanya Bay

двухкомнатный номер с видом на море

Работал только один бассейн, на нем всегда много людей. Детская комната за отдельную оплату. Завтрак не очень.

Hotel předčil naše očekávání. Skvělá lokalita, nádherná zahrada. K pláži vede podchod. Krásný jemný písek a koupání v moři bylo možné každý den. Pozvolný vstup do moře ideální pro děti. Night market hned za hotelem.

Je potřeba zrekonstruovat a zprovoznit všechny bazény. Za našeho pobytu fungoval pouze centrální bazén, který jsme nakonec nevyužili, ale uzavřené bazény nepůsobily moc dobře.

交通方便，员工热情

设施可以看出的老旧。公共区域的沙发，茶几有污渍

Huge hotel with impressive facilities, comfort of beds and pillows, very nice equipment in rooms (even a stove!), good variety breakfast, nice balconies, convenient private tunnel to the beach. Staff is very available, doesn't speak English but uses translator gadgets to communicate. Harper at the Caribbean BBQ was very nice and helped me understand the way to get the best experience :) A lovely stay.

Restaurants close very early (21h30 - 22h). Big swimming pool was closed so the small one was crowded.

Отдыхаем пятый раз, нам все нравится. Спасибо администрации отеля.

Нет лежаков на пляже.

The breakfast consisted of a large variety of food, mainly focusing on Chinese cuisine. There was a section dedicated to local Hainanese delicacies, which was something I found delightful. The facilities were great, consisting of a pool table, various courts and so on. The room was really spacious, and the view was pretty good. Moreover, all the front office and reception staff were really helpful and friendly, especially Mr Kong. He did a great job helping us get around Sanya, especially when we were trying to look for transportation. The hotel location was really strategic, being next to the beach and the landscape was breathtaking, especially the lotus pond with several ducks.

The breakfast buffet tasted not bad overall but could use some improvements to prevent fried food from going cold and soggy. The facilities cost money, which would incur a slight cost if you were to use all of them. The room was tidy overall, but the floor could really use some cleaning.

The pool, the garden, the bed size and the balcony, the facility in general excellent

Not even 1 international kitchen restaurant, nobody speaks even at the reception desk English or any other but Chineese.

Третий раз останавливаемся в этом отеле. Все отлично.

Завтраки отличные. Территория большая, ухоженная.

Breakfast spread

Toilet. Looks old and not clean.

Big swimming pool, many facilities for kids and even children area at breakfast

Kids zone was for extra fee

Grounds, Breakfast buffet, staff, cleanliness

Way too many kids, cold water pool

Howard Johnson Resort Sanya Bay had excellent facilities, grounds and rooms that were exceptionally well maintained, managed and secured. Service issues were promptly handled by attentive staff. A stroll through the front lawns led to an attractive koi stream, lily pond and access to the lengthy and popular Sanya Bay public beach. We stayed for several weeks (December-January 2025) in the 5th floor of the East wing in a sea & garden facing room. There were some fully sunny days and more cloudy days of somewhat temperate weather with wind making temps feel lower. January was sunnier and warmer. Kids’ activities, individual and group, were on offer each day. Kids were a focus of this and nearby resorts. The on-site Korean Palace restaurant had very good menu with well prepared options. Outdoor swimming pool was spacious with multiple lifeguards and a pair of 50m lap lanes. Indoor pool had limited hours and was very popular especially with families. Staff had few English skills but mobile translators were always at hand. Location was excellent with supermarket, pharmacies, KFC, McDonalds across an intersection from the Resort. It was also a short walk to the beach and local bus stops to Sanya Center, etc. We used bus 108 and taxis often to explore other nearby resorts and JieFang Lu and Sanyawan Lu locations. Free shuttle was available several times daily to Sanya International Duty Free mall for luxury shops and some reasonable eateries. Breakfast buffet was a highlight & definitely worthwhile. Afternoon tea at HoJo Sanya Bay wasn’t served to us particularly hot, but still a pleasant treat at a mini isle in a clear water moat surrounding the lobby bar. Afternoon teas at nearby resorts were very nice.

The hotel was large and well placed, but everything else was a lie. Nothing stated in the facilities was true. Please avoid.

No room service. Most of the restaurants and facilities are closed. No indoor pool. Most outdoor pools drained or closed. One main pool is open but obviously overcrowded. Food at restaurants is so poor, and I actually ended up being sick.

The hotel shows 5-6 pools on their listing but only 2 are operational. The main swimming pool has cockroaches swimming together with guests and manager does not care because it’s located outside. (But kids swim in this pool mostly.) The Korean Palace Restaurant is truly 15% Korean to say at best.

breakfast was very nice with lots of choices, but the pool was not open during our stay

the restaurant of diner, food was not very fresh

Nothing

dirty hotel Be careful, money is stolen in this hotel. 300 usd was stolen from us

The facilities were great. Even though the pool was a little too cold for my taste, it was great for lounging. The breakfast buffet was decent and the bar made ridiculously cheap drinks.

I could have gone my whole life without learning that ants like period blood...but honestly, bugs are just the price you pay for nice weather.

Everything was great

The only drawback is that when you pull the curtains tightly in the room, it's still light in the morning.

I booked a stay from 14 Feb for 5 nights. I need to cancel it now as a result of the Corona Virus outbreak in China. I tried to contact the hotel several times, through the agent I booked, through email. No answer at all. How can this be a 5 star hotel? I'd give 0 star if I could.

We were on family vacation, and checked in to Howard Johnson hotel for a 5 days vacation. We were looking forward to this stay at what we though were a 5star resort, but it ended up terrible because of all the faults with this hotel. They brag about being a 5-star hotel, but they do not even reach up to a 3-star hotel in European measure. The hotel is dirty, old, and tragic, and we also spotted other guests to spit directly on the floor inside the hotel! The hotel say on their webpage that there is a indoor swimming pool, beauty parlour, and many facilities. First of all - the indoor pool is NOT in use! Pool is emptied, and the room looks like it is being used as storage room insted. And beauty parlour... did not see that anywhere either. One of the outside pools is also closed, with no other explanation. There is not enough sunbeds around the other pool either. And the towels looks dirty and old. The pool bar is one of the saddest pool bars I have ever seen.. just a few soda boxes, and a few icecreams in the freezer. I tried to buy water, but that was very difficult. They only had a few bottles left, and I couldn’t buy as many bottles as I wanted. And payment was also tricky. I tried to charge this to my room, but they didn’t understand what I was saying. A total lack of english speaking personnell. It doesn’t seem like they are used to people buying anything from the pool bar...?? Why do they have a bar then?? We tried to be positive and give this hotel a chance.. but we ended up more and more disappointed for each hour went by. Breakfast is a total chaos. It is noisy and people everywhere, and the buffet is not good at all. No international buffet, only chinese. Several times we found hair in the food. And some people grab the food with their hands instead of using utencils, and also cough and sneeze directly at the food. People were also hoarding food (especially the fruit) so it was empty almost all the time. They didn’t manage to fill up the buffet fast enough. And - we were craving for a nice cup of black coffee for breakfast... the first day they only had a coffee machine with nescaffe instant coffee with milk and sugar. Not my kind of coffee! The next day they had ordinary filter coffee, but this was not the best I’ve tasted either. One evening we wanted to try the restaurant at the hotel. They gave us a plastic menu, with writings on it saying - «NO!» behind almost everything on the menu! The only thing they had was hamburger, one spaghetti dish, and one sandwich. Not at all what we wanted from a restaurant at a 5 star hotel. Our daughter ended up with food poisoning, not a fun thing to get on what should have been a nice vacation. We started to eat at other restaurants nearby insted, and one of our favourites ended up being at Pullman hotel. The service there was fantastic, and they had good english speaking personnell! We just regret that we didn’t book hotel there instead of this aweful Howard Johnson resort. The beach that belongs to this resort is also aweful! Dirty and full of poeple trying to sell you fruit etc ALL THE TIME! The area around is also ugly, looks like a construction site. And we were full of bites (flees from fhe sand...?) after beeing at the beach. We also spotted several dead fish where we were swimming.. and if you have kids - be aware of people filming and taking pictures of your kids! Also under water.. I am usually not this picky when I stay at hotels, and I have never posted a review like this before. But this hotel was such a huge disappointment that I really really would not recommend this to anyone! The first sight of the hotel looks promising - with idyllic pool area and gardens. The room is large, and ok. But looks old and is not clean. Like I said before - this is NOT a 5 star hotel. They have a long way to go to get to that level. I hope the hotel takes this review seriously, and that they will do what it takes to earn the status as a 5 star resort.

Clean and cozy rooms, friendly staff, nice and neat poolside and private beach, a lot lot of trees and flowers around, great variety of meals for breakfast. Minus: very few people speak English or Russian.

We visited for 4days over the labour holiday and overall it was a good stay. When we arrived we were greeted by the welcoming reception team and check in was nice and easy considering we don’t speak mandarin. We were taken to our room by Mindy (明玉) who was extremely helpful and professional. She speaks perfect English and was very helpful by pointing out where the restaurants are and giving us all the information we needed for a comfortable stay. We had to ask Mindy to help us with booking a reservation for the BBQ during our stay and she was more than happy to help us. Mindy is a credit to the hotel and our stay wouldn’t have been the same without her. We found that the hotel service and amenities do not meet the standard of other international hotels in Sanya and could be more diverse and open in their approach.

We had one of the best experiences in Sanya at Howard Johnson. This is the best hotel to stay in Sanya. Staff are very friendly, fluent english speakers and great amenities. The most family friendly environment and very well trained staff ever! Overall it was beyond expectation service! Thumbs up!👍

Stayed for 4 weeks between November & December 2018 Great hotel with very friendly and helpful staff, rooms were kept very clean with big fluffy towels changed every day. Pools in good and clean condition surrounded by palm trees and loads of poolside sun loungers. Different types of Restaurants in hotel catering for all. Great buffet BBQ, live entertainment and plenty of things for kids. Gentle walk through grounds to beach which stretches for a couple miles, clean sand and clear sea a paradise. Highly recommend another side of China..

Howard Johnson hotel has a very good view if you stay on the higher floors. There are like 3 swimming pools but it is always full of people. Not a place for you to relax with a good book and suntan around the pool though. There is a bus stop near the beach where there are buses that can take you to most tourist attractions if you are not in a hurry. As usual, Hainan Island is a very hot and humid place to visit in Summer - July to August. One must be prepared else you will get heat stroke. Overall the beach is nice with strong waves both in Sanya bay and Yalong bay.

There are several places to eat but they have the same menu. Limited selection. The facilities were nice though and good access to the beach. The views were great and staff were friendly and tried their best to speak English with us.

The hotel is really big and new with a lot of restaurant and different activities as fitness, karaoke, tennis... the room are clean and you can not hear your neighbour next in the room,they have everything inside hair dryer, little fridge, weight scale, kettle... bed is comfortable. A lot of choice for breakfasts from European food to Chinese food. If you go go to city center you can order taxi and pay around 15€ or take the bus near to the sea and it will take approximately 30-40 minutes depending of traffic. My only disappointment of this hotel is nobody speak English, at the reception most of them don’t speak expect a few word, usually they call the manager who is near by. They have also 2 restaurant inside of this hotel with menu translate in English, some bars and a other restaurant with buffet.

I had stayed at Howard Johnson for 5 days as a chaperon of school trip. The hotel was beautiful, clean and well maintained. The best part of this hotel were staff members, they were extraordinary kind and helpful. I am used to be one of very demanding and high maintenance guest even 5 stars there were little attitude for annoying guest;) but there I never got any attitude but a willful helping hand. The highlight was I lost my iphone at last moment of my departure. I track my phone at the hotel however I ran out of time, had to leave to Shanghai without my phone. I speak no Mandarin, tried to call or e-mail but couldn't reach to hotel, it was very struggling myself, then my home phone rang from those one of nice hotel receptionist, Nancy, fortunately she spoke almost perfect English, she had helped me for 3 hours to figure out how to send my phone back to Shanghai. Use hotel phone, my home phone, my spouse contact, back and forth, that was such complicated situation especially I could not explain my address in Mandarin, she could dump away this to our trip guide who could not reach at the moment. She made couple clever ideas, helped me right away. I really appreciate for this help also how she was willing to stepped in my trouble. Thank you so much!!

The view from the balcony is amazing.. It has its own beach area,which is very good..the breakfast is also nice,not a lot if western options though! But the service is great..definately recommended!!!

over rated

At first, the visitor will be impressed by the photos, the amenities and everything that the hotel can offer. Yes indeed it looks a very impressive resort...until the visitor arrives at the front desk. There the disappointments start and continue until the time one leaves, wishing he never came to this place. To be totally fair, indeed the hotel could have been an ideal resort, since it has "potential" such as close distance to the beach, exotic vegetation and architecture, many amenities, good food (e.g. the Caribbean BBQ),big swimming pools, playgrounds, good location near shops and means of transportation and many more. However, the disadvantages cancel all the positive aspects and all of them can be attributed to the human factor and especially the insufficient management. In order to be specific, some of the disadvantages are (but not limited to): a) Staff hardly (I mean really hardly) understands any foreign language apart from Chinese. In such cases you might ask for example for a little something in your breakfast or at the front desk and you will be ignored. b) Some of the staff at the front desk do not show manners and they are not tolerant especially with kids. c) Your struggle hard even for using your mastercard. Better to have rmb in cash in order to deal with them. d) Various rooms have problems. For example in our case the bathroom-toilet was "isolated" from the main room with the use of... a single, thin curtain. Moreover, due to humidity, moisture some fungus infection was noticed inbetween the tiles of the toilet. e) Cleanliness generally its not their strong point as well as their manners. Examples: I) When we arrived we wanted to drink some refreshment at the tables of the bar near reception. We noticed that in the near by tables, various people that didn't seem to be guests were barefoot with their feet on the tables where a little after or before someone would eat or drink something. II) Swimming pools are really germ nests. Open from early morning hours to very late night hours for a real vast crowd of swimmers and in consideration that have a low depth and the water is staying long under the strong sun...it is really a question whether can be satisfactorily cleaned. f) Safety...hmmmm lets say there are questions. We experienced damaged lights and exposed cables in one of the swimming pools. I didn't know the exact IP of the cables but the fact itself and the absence of maintenance was really frustrating. g) You can not enjoy your drink near the pool but you have to go to the bar. For unknown reasons no drinks, food or smoking (even drinks in plastic cups) are officially allowed near the pool. h) The whole system and "tastes" are "concentrated"/"focused" on Chinese Tourists. i) The beach of the hotel will not relax you. The sea doesn't seem nice for a swim. Many local sellers are coming to sell their goods, whilst a policeman was patrolling and there were warnings about the safety of your unattended stuff. Conclusively... the result was negative and the disappointment big.

首先我是經過hotels .com 訂的房間，晚上去到前台辦理入住竟然沒有我的訂單，結果我是折騰了一個半小時要先生在香港打電話給Hotels .com 搞了一輪才辦理了入住。我住在11樓，但是睡床上竟然有螞蟻咬我，那麼大的星級酒店衛生都可以那麼差的，這是不能接受的，所以不會再住。

日本語、英語スタッフ共になかなかコミニケーションが難しいです。フロントスタッフは少し仕事が遅く少しイラッとする時がありますが概ね大丈夫です

毎晩 寝る時に蚊が飛んでて 何度も起こされた❗️ 1日目の朝 内鍵が開かなく もう少しで朝食 食べ損ねる所でした 30分後にホテルのスタッフが隣の部屋からこちらの部屋に入り トンカチ 開けました 滞在中 ずっと バルコニーの内鍵が 出来ませんでした。

在这里住了一个晚上，酒店硬件不错，房间较大，周围绿化很好，园景及海景都很好，早餐环境也很好，品种丰富，但也有不满意的地方，我在网上订房时是有机场免费接送车的，但到酒店后才知要收50元/次，酒店离机场很近，自己打车才17、18元，另外让酒店帮忙叫的士也要收费5元，虽然收费不高，但感觉很不好，我在国外旅行的酒店注明提供免费接送机服务的就真的提供免费服务，没有接送车服务的酒店也会很主动热情地帮忙叫车，不会收费的；另外这个酒店还有不满意的就是自助早餐时，服务员不会主动收走客人吃完东西的碟子，碟子放在桌子上放不下了，要叫他们才来收拾。总的来说酒店的硬件较好，但服务未跟上。

It took THREE hours to check in. The hotel did not find our reservation and tried to get us book the room again for higher price. After two hours on the phone with Hotels.com customer service and fighting with the hotel front desk they finally found our reservation. The room 188 was decent except that there were mushrooms growing in our bathroom, under the tap. Like actual, about 7 cm big mushrooms. You would not expect that in 5 star hotel. Plus the room smelled like cigarettes but we knew we booked a smoking room. AC was working well and there were even few English speaking TV-channels. The pool area was nice and easy access to beach. The breakfast had multiple choices but was extremely busy and it was hard to find a free table. But we were traveling during the holiday week so that might had something to do with it. Summa summarum, I would not stay in this hotel again. You can get better deals for the same price.

Udemærket hotel - rigtig god pool - men mangelfuld service

Nice hotel but the staf wasn't nice.

南国らしい開放感があるホテルの作りで、全体の感じは良い印象でした。ホテルの施設は可もなく不可もなし。ただお値段は流石にちょっと…って感じです。すぐ近くにスーパーモバゲーあり、必要な物はここで揃えるとリーズナブルです。ついでにお土産もここで買うことも出来ます。観光地のショップで売っている物と同じ物がここでも購入することができます。 ホテルにはプールの他、ビーチもありますが、波が強く、砂が巻き上げられているので、見た目には綺麗には見えませんでした。海の綺麗さを求めるのであれば、亚龙湾の方がお勧めです。 正味3日の滞在でしたが、ホテルのプールをメインにのんびり過ごせました。

Отдыхали в январе 2015 года, Отель понравился. Замечательная, ухоженная территория. Приветливый персонал, помогающий клиентам. Разместили в номере в соответствии с бронированием. Цены в ресторанах отеля, показались несколько завышенными.

Tried to stick a couple in a room with 2 twin beds, did not ask. Typical China. Breakfast was really bad for a western hotel chain in China, but it was "free". Swimming pool was decent and beach scene was not bad (water is a little dirty on Sanya Bay), but a lot of locals trying to sell you fruit and jewelry non-stop. Rooms smelled moldy, both did after we changed. Not very clean, not very comfy. Bad signage around resort... Guess this is what you get at a HoJo after all.

Simple hotel just good for friends get together. Facilities are simple but just good enough. It is little bit far from the beach.

Nipped over from mainland China, to get some blue sky and fresh air in the most luxurious of Resorts. We where not disappointed! Staff is helpful and friendly, even though check-in could be more efficient affair, but not bad at all by Chinese standards. Lush well appointed clean room to top standard. Resort is very well equipped too with several swimming pools and a private Beach stretch. When there, it's not necessary to go anywhere else for food and drink. Good combined styles buffet breakfast. Children friendly with even a creche facility. Would go back again.

A solid place for a peaceful and romantic getaway... especially when taking into account value for money. We got a brilliant deal for the QIng Ming festival weekend. The beds were fine, I am probably too picky but my fiancee had no issue and the food was actually very good. The only thing was that the staff might have been trained a little better, but that is the hardest thing to get right in China! Beach front not as good as Halong Bay, but then you get what you pay for...

第一次住国光感觉非常棒，还很方便。去沙滩还有专门的地下通道，酒店的绿化非常好！

The hotel itself is good, but the beach is not as clean as the yalongwan. However, there's lots of water sport activities and they are much cheaper than other beaches. There are constructions next to the hotel.

Valuable , nice staffs, lovely hotel, good food just the bathroom a little bit old, others are way too good in this price

The location and facilities are outstanding. The staff is not very motivated and getting a drink at the bar or pool will take way more time than it should. We were told breakfast was not free by an employee who didn't bother to check if that was actually true. For this price I dont plan to go back.

This is a 5-star hotel in terms of facilities and amenities available. However, the service is not 5-star in many ways (but this has been my experience at other 5-star hotels in China, so I was not surprised). The room service was very slow and not accurate. The concierge desk was not swift with helping guests get taxis. The cleaning was often done with a rag that appeared to be dirty and was not full of cleaning agents. The two times that we tried to eat in the hotel restaurants, they were out of the food that we ordered (hamburgers and pizzas) which made dining frustrating. However, the breakfast buffet was great! Having said all of this, we did have a great time here. It's just that you have to be ready for service that is not 5-star (which we were because we have lived in China for a long time and have had similar experiences at other hotels in China).

Howard Johnson is a huge place with lots of space and facilities for the family to enjoy. We like the open space and recreational facilities. Rooms are very comfortable and clean. However, rates for transport services are high - much cheaper to walk out of the resort and hail a metered taxi. The surrounding area is full of new hotels being built - it will be a glut soon. The beach was under construction when we were there - so we missed the beach very much. Other setback is that there are no convenient restaurants in the neighbourhood or a shopping centre to buy stuff. On the whole, we enjoy the resort very much!