Grand Decameron Los Cabos, A Trademark All-Inclusive Resort

El lugar estaba bien, buena ubicación y buen ambiente.

No me respetaron el precio que me dió Booking, no pudimos acceder casi a nada, estaba en mantenimiento la alberca grande, el jacuzzi, el roof bar, la disco y otras áreas, el personal poco amigable y muy escaso, mención especial para el cantinero del Lobby, dice que sabe mucho de mixologia y los tragos los prepara malisimos.

Not a good experience. Only 2 restaurants, buffet & pool side . Buffet was only good the first day, after that items changed but all taste the same. Pool side restaurant is a joke , putting "make up on a pig", it' still a pig. Terrible lunch items and white table cloths for dinner didn't change anything. Only 2 bars were available , pool side during the day then closed and then other opened. no top rated liquor . Dos XX was on tap always , A++. No hot water last 2 days we were there . Smoke detector went off due to old battery, no maintenance available ,security showed up but didn't know what to do so we removed the battery. Maintenance on the entire building was lacking . Not sure of quality of linen. Definitely not cotton ??? House keeping did a good job, we did tip everyday. We stayed 4 day,4 nights Beach walking was great North and south.

Nice place. People are very serviceable. The spa prices are reasonable and a good job is done

The spa has great facilities. We did sauna, massage, facial and jacuzzi in one package. Ana Mendez and Xóchitl Angeles gave us an excellent service. As a cumpliment I got a feet exfoliation.

Las instalaciones del hotel. La habitación, vista, limpieza, las comidas y bebidas.

Calor extremo, faltan ventiladores en el lobby y bar.

Un poco el desayuno

Ubicacion lejos, instalaciones viejas Aunque esta orilla de playa, no te advierten que no es bañable .

Location is perfect. Some of the rooms very nice. Dining staff were very courteous. Food on buffet was hot and tasted good. What ruined out stay was the evening swim up pool bartender. We had only one drink-we waited 15 minutes while the bar tender filled up big mugs of alcohol for a large group. When we asked for a refil he said he spoke no English and the bar was closed. We only got one drink at the pool even though we waited 15 minutes to get a refill. We are always courteous but there seemed to be many loud intoxicated people at this resort. There are msny resorts here in a similar price tange whose service is better.

Lacomida esta exquisita , excelente salón,muy rico. El servicio de bebidas muy bien , básico pero cumple

Las áreas verdes están muy descuidadas ,requieren mantenimiento urgente

All encompassing review. I’ve been here 24 hrs and already I know. First off if you’re coming here to solely relax then you might have the right place. It’s out of the way and seems there more older people and local people Coming to vacation here. If you’re looking for a variety of things to do while here stay further north as that’s where everyone is. Seems all the night life and fun activities are in that direction. Food- a few options but it all about the same and normal buffet style so it’s not really made to order. Gym— needs work. Elliptical have zero power not a lot of weight selection and just ehhhhh. Beach- nice but you can’t swim in the water. So if you’re looking to swim in the ocean it’s a no go! Rooms - hot even with AC hard bed and awful pillows. Showers have zero water pressure it just seems to fall out of the shower head. Double ocean room so there’s plenty of room space. These are just what I’ve noticed on my first 24 hours and I have 5 more days here so in terms of what I was looking I’m kind of disappointed in my booking

Très bien situé. Bon restos à proximité

Difficile d’avoir dans la place au restaurant à la carte le soir .

My girlfriends and I visited this hotel May 25-28. The grounds were pretty clean and the workers very friendly. The rooms were ok… big space but the hotel needs renovations. Things are just old . Our worst experience was the food! This is the first all inclusive I’ve been to and didn’t enjoy the food. The options were limited and the taste was terrible. Ramen soup was like drinking hot oil. Why is oil in a soup? We had dinner at Luna… the only specialty restaurant and it was worse than the dining room. The spare ribs did not look like ribs, the corn was so hard and nothing had flavors. So disappointed. Breakfast was not bad as the fruits were good and you could get an omelette made. I’m sorry but I could never recommend this hotel. For the 3 nights that I stayed there.. I went to bed hungry every night as I just could not get a tasty filling meal . The hotel was just filled with older locals and families and the entertainment was not good either.

I had an amazing experience with Ana — she was professional, attentive, and made me feel completely comfortable from start to finish. I booked a full body massage and absolutely loved every minute of it. Her technique was incredible, and I left feeling relaxed, refreshed, and tension-free. You can really tell she cares about her clients and takes pride in what she does. I would definitely recommend Ana to anyone looking for a high-quality massage experience. I’ll absolutely be coming back!

la comida, las bebidas la amabilidad de los meseros ; todo en general estuvo muy bien

que a la hora de pagar la estadia tenia q ser solo con una tarjeta

La comida es muy variada y deliciosa. La atención del personal es excelente. Las instalaciones son lindas, variadas y acogedoras.

Todo estuvo excelente !!

Location

Poorly maintained, unhappy staff, bad food

La ubicacion

La comida

We just returned from a 7 day visit. WOW what an amazing experience! We have traveled quite a bit and the Decameron Los Cabo’s provided an exceptional stay, from a great room with fresh, new linens, an amazing rain shower to the fantastic pools and wonderful beach! Not to mention the incredible staff! We were there to celebrate my husband’s birthday and we were very happy and surprised to come back to our room after an amazing day at the pool, to the room being beautifully decorated with ballons, a Happy Birthday Banner and the cutest birthday cake make out of towels and ribbons! Well done! Thanks to all including Miss Ester💕 The Buffet provided a delicious breakfast each day with made to order omelets, French toast, bacon, the sweetest fresh fruit among a vast selection of Mexican dishes, delicious pastries and so much more! Luna which serves as both the afternoon sit down restaurant which has amazing burgers and papa frites to ceviche and fresh fruit salads during the afternoon and at night it turns into the Al a carte resturant which we had the pleasure of having two sunset dinners at. (The steak was amazzzzing)! Thank you to everyone that made this vacation so memorable. We are already planning our next trip.

Excelente 👌 todo...volveré!! Personal muy amable, cálido,atento!! Menú delicioso 😋 y variado! Accesibilidad, cercanía,al centro,al aeropuerto...10/10

El acceso a la playa...podria mejorar...hacer un camino...más cómodo...!!pero en realidad hermosaaa la playa...!!

La comida

Las bebidas y el trato del personal en el área de bares

La comida

El personal

el tamaño de la habitación y la habitación en si era bonita, las instalaciones se mantenían cuidadas, los restaurantes limpios.

la comida era muy repetitiva, y el mantenimiento de las albercas estaban en mal estado las aguas no se podían usar

Staff was very friendly! I also enjoyed the laid back feel.

There were no options for gluten free or gluten allergy alternatives for pasta or bread. Getting to our room was challenging to find as there’s only one elevator and only goes to lobby and one other floor. The snack bar area service was very slowwwww.

El hotel muy bonito, grande con todo lo que se necesita, piscina, restaurantes, cuartos grandes, la vista al mar hermosa, puedes caminar directo al mar. Todo incluido bebidas, comida y snacks.

The hotel was very nice . Close to the beach for walks , close to shopping area for all other things . Food was great , no line ups at meal time . Friendly staff with clean rooms .

Loved it here…We were a little hesitant after reading some of the reviews, but honestly, we had a fantastic experience…The hotel is a nice size, not a super resort…Everything is easy to walk to around the hotel, and very rarely any line-ups…Staff are all friendly ( Shoutout to Alessandro at the bar, Martin Jorge, and Viktor at the restaurant…We found the drinks to be great, although some of the red wines were a little gasoline-like …Most of the food at the buffet was fine, they have theme nights so there’s usually a great variety to choose from…We’ve been to many other resorts in Mexico; sometimes they serve the same slop day after day….But this buffet was fine….Luna is the only sit down restaurant, it’s a wonderful experience, and you don’t have to wear LONG PANTS ! If you’re looking for a quiet place to relax and sit by the pool, this is it…We found it to mainly be middle aged Canadians, so it was great to chat and compare experiences…It’s usually no problem to find a seat at one of the 3 pools, or at the covered pergolas on the beach…Beach is quiet, we saw 4 vendors…PV would have been 200 +… A couple of things that didn’t bother us, but were mentioned by other guests are that there is no poolside or beach drink service…There’s 3 bars by the pools so they are close….We also only had our room cleaned twice even though we always put out the “make-up room” sign everyday… If you’re looking for 5star, this is not the place for you…If you’re looking for a reasonably priced vacation, then I would highly recommend…We’d come back in a heartbeat !

La atención

Bonito

Very good and clean rooms staff is very nice and help full great value for your money

El restaurante Luna es espectacular.

La comida bufet no es tan buena, se siente muy industrial y la ubicación es regular entendiendo que los principales planes turísticos se realizan en San Lucas y los Ubers son carísimos.

My family and I liked very much the hotel. Bed comfortable, clean, hot water and cool AC. The pools are big, family friendly and very clean. Food and drinks delicious and very friendly English speaking staff. At night they have a musical show, different every night. There is a convenience store (oxxo) and a dolphin swimming pool crossing the street.

Las albercas y la atención

Todo muy bien

Staff were very friendly. It wasn't super busy.

Lack of variety of food and restaurants. no fault of the hotel but we couldn't swim in the ocean and we didn't realize that when we booked it.

Very good service and experience. Highly recommended.

Recently stayed at this resort with a very large group of friends and family from Canada. The food was our biggest issue, It was disgusting. no variety, no taste, and the same day after day! We ate dinner every night off the resort as the food was that bad. Several people in our group became sick from the food. One of our friend vomited and could not make it to the bathroom so he vomited in the bed. he was charged over $100 dollars because they claim they threw out the bedding. concierge ( Alesandro ) was unhelpful, rude and keep contradicting himself. Had it not been for the group we were with the vacation would have been terrible.

There was a group of us 10 adults that stayed at this hotel in March Pros Nice smaller hotel No towel cards needed and not chasing down chairs Workers are all amazing and hard working in the restaurants Rooms were great and comfy king beds , clean We had a great time with Victor and Enrique in buffet restaurant Oxxo literally across the street which my kids visited every day The La comer and city markets close by and great to wander around in Cons Only water supplied in room fridge Asked for change at front desk - English wasn’t the best because one said no then other said yes - wanted to change a 200 pesos for 20s was able to finally We got sick of the food but you’re not going to starve. A lot recycled into dishes - limited on gluten free options - some placards showed gf but very minimal - with having only one hour cart and one buffet it limits your options one night I was literally just having salad, but my family enjoyed the pasta. We only had the à la carte one evening, which was decent. Martin was fabulous. He sits at the gray lines desk and he helped me with my Nexus Tours to get picked up from the hotel to go to the airport. We booked the 10 of us to take a tour from the hotel to the Marina on the boat just to travel around to the archand the beaches and we could’ve got off to explore the beach, but we did not. We just did the boat tour and came back to Marina for lunch and four of the kids. Did the ATV side-by-side Tours which they had an absolute blast. Martin was so amazing. I highly recommend you talk him. He’s so eager to help and make your stay pleasant. They had some karaoke and shows in the evenings which we saw a little bit and heard, but it doesn’t go very late so it’s not that bad I would definitely return here. I just hope that with the limited food options that possibly there could be an improvement.

This is definitely a 3 star resort. It's in desperate need of a renovation; however, it is clean. Here's what we experience on our 10 day vacation at this resort. - Lack of water or any drinks / snacks in the room. Your guests shouldn't have to ask. It should be supplied. If they clean your room, you might get a bottle of water. - The food is not the best. If you're a foodie, this is not the place for you. The same food is served daily in the buffet, and they serve leftovers from the day before. The one and only restaurant has limited seating and a limited menu. Lunch is the same every single day. This makes mealtime so boring, and it really isn’t that good. - The bars. What bars? They’re hardly open. It’s like they limit the bars, so guests don’t drink too much. How do you not have rum at the pool bar? No wine? No ice? The other day there was no beer. This is definitely an issue. - Speaking of bars. You have opening times posted but the bartender is never on time. Plus, you have one bartender working on a busy day at the pool. The line ups are long and frustrating. The drinks are not that great and to be honest, I’d bring your own booze. - Lack of staff. You need to hire more people. The staff is old and slow with very few young workers. Service reflects this age issue. - The music at the pool is so LOUD. Learn your audience, play music that appeals to all ages. It's so loud you have to yell to speak. In addition, they play the same music over and over again every single day. I heard YMCA at least 3 times a day, every day. - Pools. They’re clean mostly and in fairly good shape, however, there is no pool bar service, and you can’t eat food by the pool. No outside music either. Loungers are comfortable but you have to be up by 6 am to secure a spot. - Activities are geared for an older crowd. There’s bingo night, singers and dancers nights and karaoke nights. Mediocre entertainment. - House Keeping. They show up between 3-5 pm. Why would that be acceptable? The rooms should be serviced well before that time. Guests are coming back from the pool/beach to relax and get ready for the night. Over our 10 night stay, we only had our room serviced 5 times. This resort does some weird things to make guests not feel comfortable. They decided to clean one side of the pool patio, so they closed the main pool, removed all the loungers and began cleaning at 8 am and didn’t finish until after 11 am (there was no issue with the patio but a bit of dirt). This meant all the guests had to hang around waiting to use the pool. Who does that in the middle of the day? Do that at 7 am. Oh, and the pools don’t open until 9 am, and the adult pool opens at 10 am (sometimes 11 am). All in all, this resort is okay for a cheap vacation and if you're expectations are low. It’s not a high end resort and the service is not there but you can make do.

This hotel is by far one of the worst places I’ve ever stayed at and I will never stop talking about how awful this place is to anyone who will listen. Our party spent 3 nights here for a bachelorette and all 9 of us were underwhelmed at best. I do not understand how this place is in business but the business model must include making everything (food and drinks) completely inedible with all coffee machines conveniently ‘turned off’ or ‘broken’ so that no one eats or drinks anything. To start off, the amenities listed on their website is complete false advertising. They list that they have yoga, pilates, and water activities but that couldn’t be farther from the truth. The ‘yoga’ is some light stretching, the water activities include a kayak race in the pool and there is no Pilates whatsoever. You can’t even go into the ocean due to the current and waves. The ‘disco’ comprises of a run down room in the basement with uncomfortable seating and bad vibes but at least this is the only amenity on the website that was not false advertisement since it looked pretty dreadful online. The food was all terrible and I personally question the palate of every single person who left a positive review on the food. It is a skill to have every single food item taste as bland, awful and as stale as it was. The food at breakfast, lunch and dinner at the buffet all tasted the same and if you think you’ll get anything better at the hotel’s Luna Restaurant, think again. All food was served at room temperature and everything was under seasoned. Nothing looked edible and to make matters worse, you may find guests dipping their fingers in the food before serving themselves. It’s a surreal feeling circling the buffet empty plate in hand feeling equally hungry and disgusted at the same time. The only redeemable quality of this resort were some of the service staff but note that some seemed very inconvenienced if you asked them for anything. The staff overlooking the pool activities were very nice and everyone (staff and guests included) looked to be making the best with what they had. My friend did get a massage ant the hotel and enjoyed it. The rooms were very basic and the bathroom door doubling as the shower door was as an interesting choice in design. Our room had a slight ocean view if you bent over the balcony to look out. The balcony door did not lock but I appreciated the hotel safe that was very easy to use. As our parting gift, we woke up to a dead cockroach on our bathroom floor. On a positive note, I thank you for the countless laughs and funny stories we now hold on how terrible everything was that our group will cherish for years to come. For anyone reading this, please do yourself a favor and skip staying at Grand Decameron Los Cabos all together. Our party wishes we read these reviews before booking our trip. I will never reconsider staying at this property or any others tied to this chain in my lifetime. This hotel is not wheelchair/stroller friendly. This is also the only review I’ve ever written but I feel a moral obligation in warning others about this place. Keep your expectations very low if you visit.

Ana and Xoitchel were amazing - the best spa treatments we have ever recieved! - The resort is small, easy to navigate and perfect to spend time with family and friends- all of the staff is hard working and super friendly - recommend!

Ubicación

Que teníamos un precio y cobraron otro diferente, más alto.

We had an amazing stay. The staff was amazing, the food excellent and it was a nice calm vibe for families. The night entertainment was fun and St Patricks day was a blast. The food for dinner was amazing and very easy to book. We went off site for lunches by choice and it was amazing. Very safe and the food was the best we have ever had. Make sure to visit Grandmas, Los Tacos Locos and El Pulpo to eat. It would be nice if guests were told ahead of time to not trust the people at the airport. We were scammed out of 400 USD for an excursion where no one came to pick us up, police were there and did not care. We also had one run in with UBER. They said they picked us up and they did not. Visa took care of the cost, but just a warning. We would get the hotel to get us a taxi and then ask local to book an UBER for us and we were fine. As well, the only reason we knew about not swimming in the ocean was because of other guests. Very important to tell guests at check in.

We thought we had found a fantastic deal for 10 days at an all-inclusive resort. Turns out, you get what you pay for. Start with the pros. Sunny, warm setting. Pools are clean and lounge chairs not particularly hard to come by. Nice looking beach. The resort is kept quite clean. Most of the staff are friendly. Room air conditioning worked fine. Rain showers are spacious. Tipping has little to no effect, so you save a few more bucks. There is a supermarket and mall right across the road if/when you need anything. Karaoke night was fun. Stretching classes (yoga-ish) with Johanna and Alondra in the mornings were nice. Nothing went particularly wrong, and we had a nice stay. But there are cons. Rooms: Very small and plain (think Super 8). Decor is dated. Room fridge comes stocked with a whole 2 bottles of water. Toilets warn not to flush toilet paper and indeed back up remarkably easily (they were quick to show up and unclog). Food: There is little variety to the buffet and it is almost all lukewarm, bland and uninspired (eg 'italian sausages' consist of a tray of hot dog wieners, there is a wide selection of dry, plain buns, but butter came out only sometimes and only at lunch, most meat is either heavily breaded or floating in a bland sauce, breakfast consists of an assortment of plain pancakes or french toast, soups were all tepid, the deserts all remarkably tasted the same). People were buying and bringing in their own hot sauce at a Mexican buffet! The omelet station is popular mainly because it is the ONLY thing not served lukewarm. Other than the buffet, there is ONE a la carte restaurant which is hard to reserve through the hotel's terrible app. We had 3 lunches and 3 dinners there - of the 6, one of the lunch selections (which don't change) and one of the dinners (which do) were actually pretty good. Most appeared to be plated selections from the buffet. Drink: Aside from a few hours in the late afternoon/early evening, only 1 of the 4 bars is open from 9 to 10 and the bartenders often wander away. Selection is pretty rudimentary. Beer choices are dark or light "Especial" brand and they were usually out of dark, sometimes served on ice instead of being cold. Wine selection: red, white, sometimes rose or sparkling - no selection beyond that - sometimes its a merlot, sometimes a cab, who knows? Liquor selection: premixed, weak and tasteless 'cocktails'. They have bottles of no name liquors on display which they will splash into a glass of crushed ice with syrup if you ask for a cocktail they haven't pre-made. Their 'feature drink', a mango margarita, is only available until they run out of mango at about noon every single day. Juice selection is flavorless runny orange, runny yellow, and thicker green. I ended up buying my own Bailey's for coffee, and my own OJ and bubbly for mimosas in the morning. Service: Buffet tables are rarely set or wiped down between guests and the waiters seem to consistently prioritize refilling coffees over providing a first coffee or cutlery to newcomers. Bartenders are, for the most part, surly although don't take it personally - it's with everyone, even the locals. Front desk and security are polite enough but indifferent. Entertainment: The performers are earnest and I've been to enough Mexican resorts to expect a certain amount of hokey. But the couple of dancers on the dance night were overly enthusiastic amateurs, and the singers didn't perform their karaoke nearly as well as the guests. About half the rooms surround the stage, so our friends had to endure all of the shows, which were mercifully short. The "disco" is a basement room with poor air conditioning which has a small bar and pipes in what I think is the audio from the music video show that is on the TV in the lobby. All told, if you want to save money and relax in a beach lounger in the sun by a pool and little more (which is mostly what we wanted), this little resort is the place for you. But plan on eating and drinking at some of the nearby chain restaurants or going into town if you want flavor, variety, or service.

Anna did a great job on the facial! It was so relaxing.

I did a hydrating facial with Xochitl. It was wonderful and she was amazing. I would highly recommend having one. Thank you so much Xochitl.

Ana and Xochitl did an amazing job. We got the couples massage and facial 10/10 🤩

If you want totally bottom level "resort" then enjoy. Nothing about the place really was quality. Brands of liquor that came from who knows where. The food was dreadful Entertainment minimal .

We loved the location, right on the beach and close to shops, restaurants and very helpful staff. The adult pool was our favorite.

La comid

La alberca tan onda

Xoxo

Good

My wife and I had a lovely and thoroughly refreshing week at the Grand Decameron in early March. This was our second visit, after staying here 3 years ago. This is a great little resort if you want to relax, never have to worry about finding a beach chair, and enjoy long walks along a quiet, scenic beach. It is small and compact, very well maintained and managed, with 3 pools: 2 at ground level and a fabulous adult pool on a second level which feels private and provides a great view of the beach. The adult pool is a favourite hangout spot, especially with its swim-up bar and the great music thanks to the bartender Raphael. There is a swim-up bar on the main level as well. Everything at this resort feels relaxed, very comfortable, and very convenient. It is kept very clean, and we saw workers repainting rooms and hallways. There is one a la carte, which is outdoors with a romantic view, and which doubles as a snack bar during the day. The main buffet is excellent! Three years ago when we were here, the selection was nothing like what it is now. The staff has really put a lot of work into making the buffet first-rate. Each night is a theme night at this buffet: while we were here there was an Asian night, a BBQ night, a seafood night, a Mexican night, a Mediterranean night, and more. Because of this, and because the buffet is very well stocked with choices (and the food is always hot), we didn’t miss having more a la carte restaurants. The buffet felt like an a la carte each night. My wife and I truly do not understand people who complain about the lack of food choices here! The staff works very hard and the servers are very friendly, so please remember to tip. The selection of drinks was good, too, and they didn’t seem watered down the way they do in some other resorts. There was a good variety and they were always well-prepared. People generally remembered to tip. The poolside activities were sufficient, without ever becoming too loud for people who wanted to read or have quiet conversations. For my wife and me, this was a good balance, and my wife thoroughly enjoyed the “stretching” class provided each morning with skilled instructors who really knew what they were doing. Personally, I was disappointed that there was almost no beach volleyball (it is only offered twice per week). There was very little aqua volleyball, either. For me the lack of volleyball is a significant limitation of this resort, but I understand it’s difficult for a hotel of such small size with a small number of guests. I knew about the lack of volleyball from our stay 3 years ago, but we chose this resort anyway because it is just so relaxing and we never have to look around for beach chairs. If you’re looking for Michael Jackson and magic shows, this small resort may not be for you. The evening entertainment includes mainly musical performances, sometimes karaoke, and there are occasionally other performances as well. The beach itself is magnificent, one of the best beaches of all the holidays we have taken! We saw several whales during the week, either from the beach or from the lookout deck at the adult pool. Special thanks to Paola and Erica who worked so tirelessly and enthusiastically in the activities centre! Special thanks also to Oscar, Fatima, Beatrice, Martin, and all the others in the hardworking and well-organized buffet staff! And special thanks to Martin and Martin who work at Gray Line: we didn’t see any Nexus staff, but the Gray Line staff took care of us in arranging our pick-up at the end of the week. Bottom line: This resort is small so it can’t provide everything, but what it does provide it does with class, quality, and caring. We can’t wait to return for a 3rd heavenly visit! Thank you to all the staff and the whole Grand Decameron team! We truly appreciate your hard work.

This resort was considerably less expensive than others and we had read the reviews extensively, so we knew what to expect. There were always plenty of loungers, the pools were clean and rarely crowded. The beach was gorgeous and a pleasure to walk along - it’s too dangerous to swim in this area. We were able to alternate between shaded loungers at the beach and the pool. The very few beach vendors were very polite and not aggressive at all. It’s located relatively close to San Jose Del Cabo historic district so we Ubered there and walked back. (Try the tacos at La Lupita.) we also took an Uber to and from Cabo San Lucas for a day, which was about $50 each way. The resort is quite old and in definite need of repair, however it was very clean, and the maintenance crew was constantly repairing things. The majority of the staff were friendly and polite. As many reviews have mentioned, the food is not very good. Best bests include fresh fruit and custom omelettes at breakfast, the burger at La Luna restaurant and the custom pasta station at dinner. There are no specialty coffees, however there is a Starbucks about an eight minute walk away. Restaurant prices are pretty similar to North American restaurant prices. We went out to restaurants near the hotel several times, so that offsets the lower resort price. All in all, the resort reflects the budget price, but we enjoyed our week!

Nada

Todo está mal en ese lugar

There are so many instances of dissatisfaction with this resort. Firstly, I will start by saying I have stayed in resorts previously and they all have good points and bad points, but overall I have always been satisfied with my all inclusive experiences until now. Let's first start with first impressions. The hotel room was adequate, nothing special, other than the fact the toilet seat on the bowl was too small, the coffee pot was too small and didn't engage the opening so our first morning was met with the coffee pot overflowing the filter. Don't expect more than just a water. Thats right. One single bottle of water in the fridge. No beer or anything extra. Let's move to the entertainment. Every night a "blow up" screen that is inflated and the best night was karaoke night, when entertainment is provided by the guests. There is one restaurant. Thats it. One. In order to make reservations you must get onto their spotty and inconsistent wifi and download an app to make a reservation. So we opted out and tried the buffet. After the first two nights to the buffet where we sat ourselves, stole cutlery from another table as some are set , most aren't. First. Options to drink, wine or beer; thats it. We don't drink either, but we tried the white with our meal and it was horrible. So bring your own drink. Wait, this will become a theme. So the food was either cold, bland or under seasoned. (Yes, we all expect some of this) but normally there are many options, here there is not. Beef was fatty and boneless wings where all coating and no chicken. Something that resembled a taco with no filling in it and deep fried. Soups where good, but I didn't pay resort money for the hotel to get homeless food correct. The eggs tasted peculiar, the bacon shards got caught in my girlfriends throat, and the service was non existent. After 2 nights of wasting our time on less than appealing food I spent $1000 CDN eating at restaurants. At the end of the trip I spoke the manager and then spoke to the head of the food department. I told him how on BBQ night they put out left over hamburgers in buns, as well with hot dogs from lunch, wrapped them in saran wrap. I explained the bland food, the cold food from heating trays and the low quality. Best he did was argue or deny what I said to be true. This won't be the first time I would be called a liar by staff on site We booked a whale watching tour with GREYLINE downstairs (pretty safe to book a trip inside the resort with my experince) i asked for the pirate ship whale tour. Paid for it and set up for the next day to meet our shuttle at 7:20 a.m. Later that evening the greyline rep calls and said "the pirate ship didn't sell out so it won't be going out, we can either change the date or you can go on the catamaran, I chose the catamaran. Next morning we are up at 5:30 a.m. and out front at 6:45. Watched the front bell boy come on shift at 7 a.m. As expected, 7:20 comes and goes, no shuttle. We waited out front until 8 am. Went downstairs to see the rep who was 20 minutes late for work. We demanded a refund, he called his third party guy and said he was there to get us but we weren't there, I told him to go talk to the front bell boy to confirm our presence. Again, this con artist offers us a replacement tour and I laughed at him in his face and said I wanted my money back because I would never do business with a company that has zero integrity. He wrote a receipt for a refund and said I would have it in 48 hours, I asked how I can be assured and his response was "we do lots of refunds". Good news is. I got the refund, bad news is they shorted it $20 and wasn't worth another waste of my time. This is a low end air b and b. We never got fresh towels or toilet paper after a room cleaning and had my girlfriend ordering g toilet paper at 11 pm after a night downtown hoping to come back to a fully stocked room. IF you have low expectations and plan on eating outside the resort, this is the place for you. For 2 adults we either got splashed by kids at the swim up bar, or went to the splash pool for adults upstairs that had 2.5 feet of water. We made the best of our trip by leaving this resort. The food manager felt like had we said something, the entire buffet would have been miraculously hotter, fresher and had salt or seasoning to combat this gruel normally seved at a seniors home as passable. The only one good thing there, where the other travelers and 1 bartender. I'm not that guy nor am I a Karen to complain But the cost out of pocket and less than entertaining, "entertainment", the cheesy "disco teck" (I haven't heard this name since my dad explained the 70s) was 3 underwhelming coloured lights and blaring music and no ambiance, its best to stay somewhere else or leave the resort. Treat this resort as a hotel, only and you will have a decent trip like we did. Thank you royal decameron. We are now inspired to get and air b and b for our next trip. I wish I didn't have to give this one star

Muy buen servicio, habitaciones muy limpias y la areas comunes y albercas tambien, solo falta un poco mas de variedad en el buffet del mercado, pero fuera de ahi todo muy bien, muy buena atencion de algunos meseros, siempre estan al pendiente

En el restaurante luna para el snack, les falta personal muchas mesas y personas y solo un mesero, lo cual dificulta el buen servicio, solo eramos 2 personas y nos tuvimos que parar por nuestros alimentos y bebidas y nos ofrecieron unos nachos pero sabian raros algo estaba dañado o muy reutilizado, fuera de ahi todo lo demas excelente, sin duda volveremos

Hubby and I had a couples massages and facials with Ana and Xochitl, and they were amazing!

Alimentos

El personal descrimina

the staff do not care they see you as a number they knew more training the hotel in El Salvador has better attention thank you for ask me

the staff don't pay attention to the small things such as what can help you my reservation was ready l have to wait to find out they don t maybe yo did not reserved here , second l ask for coffee and the person ignored me l had to ask the second time

We are from the states, and they catered to everyone but us. Service sucked.. Could not understand us. Food was not good. Scenery was beautiful. And our bartender Rafael was super amazing.

The resort was very dated. One elevator. No where near where you needed to move your luggage. Staff was pleasant. Food was mediocre at best. A lot of recycled food on the buffet. Luna’s burgers were tasty. Entertainment was awful. 85% of the music was in Spanish and blaring on the speaker at the main pool. Don’t judge, I know I was in Mexico but the resort next to us had a variety of music for all guests. Be prepared to watch every step you take because the grounds are not properly maintained. The decking from the Luna to the beach, boards popping, uneven, steps around the property chipped, tiles chipped and broken. We always ask ourselves if we would visit again. No way.

El personal fue muy amable, particularmente Joanna de entretenimiento, Carmen del restaurante, Ian el bellboy y Ana del spa (hay algunos que son todavía más amables con los extranjeros). Las camas eran cómodas, pudimos descansar bien todos los días, sin mucho ruido. La presión de la regadera era buena y el espacio de la habitación fue suficiente para 3 personas. Cenamos un par de días en el restaurante Luna y la comida nos gustó bastante. La ubicación nos favoreció mucho ya que hay tres supermercados a distancia caminable y pudimos hacer las compras que necesitábamos.

Tuvimos la mala suerte de que nos tocara una de las pocas habitaciones sin balcón 2309 (como se muestra en una de las fotos) a pesar de que en las imágenes de Booking se veía que sí contaba con uno. La puerta del baño es algo extraña ya que es la misma para la regadera y el WC (como se muestra en la otra foto)... y hablando del WC, la potencia del agua era muy baja y el bote de basura no funcionaba. En general a la habitación le faltaba un poco de mantenimiento. Tuvimos un pequeño problema en el restaurante El Mercado en donde no se nos permitió sacar dos bollitos, lo cual nos pareció bastante hipócrita ya que tienen un letrero hablando del desperdicio de comida y obviamente esos bollitos terminaron en la basura.

We were on a journey and it was a good landing place to start as we didn’t need to search out groceries or restaurants.

Beach is unswimmable

Es un hotel tranquilo, con todo lo necesario para pasar unos días en familia. En general el personal es muy atento y dispuesto. La comida es buena y las habitaciones cómodas.

La disposición de los snack, el restaurante está al lado de la piscina y no nos permitieron entrar "mojados" lo cual es un absurdo. Entendemos que no se pueda entrar escurriendo agua pero precisamente si están al lado de la piscina lo lógico es que se entre humedo a tomar los snack.

I always enjoy my stay every time I visit for a week. Been there 4 times in the past couple of years. I am trying to book again for March 8th to 16th, but seems to be sold out. Please let me know Alejandro Castillo if you can make this week possible for me to visit. Last room # I had in January was 1107 and it was absolutely great. Hope to hear back from you Regards, Mr Oran

Great SPECIAL--and an excellent massage and facial--we loved it and want to do it again. We will!

Just returned. First time in Cabo and this was not the right place for our family of four. Average age was 45 to 65, older resort that needs TLC. No stocked mini fridge in room so we had to go buy snacks and water at the grocery store, no room service, no pool lounge service, no daytime activities unless you want to play Mexican bingo. Nothing really to do after 5:00..p.m. even the gym is closed. Room and resort do not look like the pictures on WestJet vacations site. We were tempted to pay a day fee for the Hyatt next door.

We received wonderful hospitality at Royal Decameron Los Cabos during the week from February 1st to February 8th, 2026. I had sprained my foot the day before arriving at the hotel. Our first room was located along a long corridor and to access the elevator I had to use stairs. When I explained the situation, Edgar at the reservations noted that the hotel was full and that he would see what he could do if I came back in the morning at 8:00 am. At 8:00 am Angela had the room change information and asked me to come back at 12:00 pm. When I arrived back she seamlessly expedited the room change. Dione Rivera was also friendly and helpful. In general, the staff was supportive and responsive to our needs. The rooms were cleaned and maintained efficiently. The pool was always clean. Luna a la carte restaurant reservations were always available and easy to book. At the reservation desk, Edgar and Angela were outstanding. They supported my use of broken Spanish and answered all questions with smiling faces and compassionate understanding. At the buffet, I always chose to sit in Beatriz' section. She was amiable and very efficient. The only downside for one of our party was the music. It didn't bother me because it always ended by 10:00 pm

Good location and great views. The hotel was booked solid but never an issue finding a space on the beach or by the pool. The day to day staff are amazing and very kind. The buffet menu changes with nightly theme nights and is your best choice in the area. Some reviews have said dated but the hotel is clean and well kept and much more welcoming than most of the properties surrounding it. Recommend checking them out, great value.

There has been negative comments made about not being able to take your food from the restaurants to the poolside or your room.... THIS A GREAT PLUS. Unfortunately people can take their food to the poolside, but they can never take back their plate. This results in flies and invites other critters. There is a time and place for everything. Eat at the restaurant or buffet like a human, Well done Decameron Staff

The couples massage was AMAZING. Anna gave one of the best massages and facials I’ve ever had!

La ubicación, las albercas, la playa muy limpia y la gente que atiende en su mayoría muy amable.

Muchas escaleras y la variedad del restaurante a la carta no era lo que esperaba. Quedó a deber mucho.

It was a disappointment from the moment we walked in. The bar didnt open until 5 or 6. So in order to get a beverage after traveling we had to go to the pool bar. Not ideal. The elevator is obsolete. It only goes down 1 level and there are still stairs you'll have to go down. Having just had ankle surgery a lot of stairs were not great. If youre in a wheelchair, do not book here. It is not accommodating. Our room was underwhelming. It was dirty. The bathroom and shower shared a door. The toilet seat slid over when sat upon and it left a mark from where it pinched. There were flies we had no idea where they came from as you cant bring food to your room unless you purchased it from outside the resort. Infact I wouldn't even call it a resort let alone a 4 star hotel. The mini fridge came with nothing. Again you had to go off property to buy beer soda etc. They did supply water and coffee but you have to hound the front desk as housekeeping would never leave it. Also they would never clean our room. 3 of the 7 days our room was cleaned. Most of the time we didn't actually need the room cleaned we just wanted a restock on the coffee. Especially since the espresso machine in the lobby never had anyone to run it or it was down.The room cleaning never included any floor cleaning other than sweeping in sight. The bottoms of our feet were black from walking in the room. The TV was pointless. It offered a few basic channels and we could only listen in Spanish. There were no apps, no screen sharing... nothing. The bed was probably the worst ive ever slept on. It felt like a concave cardboard box. My partner and I took turns on the sofa bed. No extra blankets though. Now to the food. It was bland, boring and didnt offer much for variety. If you arrived to breakfast anytime after 9am everything had been sitting out and was hard and dry. The pre-made chilequiles were soggy. There was no meat to add either. The egg person made the only good food. Everything felt like it had been frozen and reheated. They also dont have any alcohol in the buffet. Must bring it from the pool bar or lobby if youre lucky someone is there I dont love the different cuisines nightly because we come to Mexico for Mexican food. The Luna restaurant was ok. The lunch menu was never offered only the snack menu. You couldn't eat at the pool either. It had to be in either the restaurant or buffet. The Luna dinner menu had no Mexican food either. Their ribeye is definitely not ribeye. Sirloin or flank at best. It didnt taste bad but it was thin and tasted mostly of char. The staff was always very nice. The poolside bar staff was also very nice. Though I question cleanliness and storage of alcohol and the mixers. We watched a couple people get so messed up one almost drowned in the adult pool he was pulled out given and beer and out back in the pool. He eventually was taken out by the security. They serve 35 % alcohol. I tried to get drunk and couldnt the whole time I was there. I felt like something was off with those drunk people. The adult pool was also disgusting. We sat in it one day and noticed white matter floating EVERYWHERE. It had to be a mixture of skin, sunscreen and other bodily fluids. It was nasty. We spent more time taking a chance in the kid pee pool. One thing we did love was Paula (Paola?) Who did activities. She was such a great hype girl. We enjoyed karaoke with her and unfortunately the second night of karaoke was canceled for some unknown reason. Instead they had the most boring sounding bingo at the night "sansoucci" bar. The other events seemed forced and no one seemed excited about it. Again, Paula (Paola?) Was the best!

We have traveled through Apple Vacations for years and never had a bad experience. This Resort is extremely old, has one restaurant with very limited menu and a buffet. They also have a restaurant area by the pool where you can grab a hamburger hot dog fries Etc during the day. The only food that was actually fresh and warm were the omelettes made to order. The gym was filthy and so old and outdated. The entertainment several nights was bingo. Lol. Seriously. There was one pool bar and no servers. You are not allowed to have food around the pool. We called Apple the second day of our vacation to see if we could switch resorts but they said they couldn't do anything unless we paid a second time. As far as Los Cabos area, it's wonderful. Extremely safe, not like other parts of Mexico. We would definitely go back to Los Cabos just not this Resort.

Spa day was absolutely amazing. Ana did an amazing job and I highly recommend going and spending a couple hours with her.

It’s old and has lots of work to be done a lots of safety issues

It’s old bathrooms not clean and old around the pool lots of unsafe type x walk

Room for as spacious and the bed was huge

Line for bar service never ending only 1 staff. Very slow only 1 bar open in the am

La ubicación del hotel, un hotel familiar muy agusto sencillo pero tiene todo lo que necesitas

Falta variedad de licores en los bares