The Zuri Whitefield, Bangalore

The staff and service were brilliant, but the property feels it requires some update..

Top class customer service. Great attention to details.

good

Amazing service and food. Puts 5-star hotels in US and Europe to shame despite half the cost or lower. Room includes breakfast buffet with live stations and free yet reliable high speed WiFi. Highly recommended!

It was.amazing

Beautiful property with the best staff. Food is amazing, breakfast buffet was incredible. Loved everything about the peoperty, will definitely stay again whenever in Bangalore.

Wonderful staff and clean hotel. Will stay here again.

The staff is very kind, the bed y comfortable and the breakfast buffet include in the tariff is very good and complete

My first time at this amazing hotel. Staff are all fantastic; room is beautiful; breakfast is best I have had in India (extensive selection of western and Indian). I requested a late check out due to late flight to Canada - so the manager (Mr Prasad) let me relax by the pool for the afternoon and I booked a spa treatment with (BiBi). Special thanks to the amazing staff which also included Shantu (front desk) and Jagan (fitness center). I HIGHLY recommend this hotel

Great stay!!

Amazing experience with family.

I stayed at this hotel for 2 nights while visiting Bangalore. Hotel room was little small but clean. Lobby and other common area were well lit and decorated. Wifi speed was good which made it easy to work and take zoom calls. Staff was accommodating. Overall I enjoyed staying at this location.

A fantastic hotel to stay in and definitely worth it. The breakfast buffet is beyond amazing!

Good facilities with excellent staff. We have stayed there 3 times in 2 weeks.

My usual place to stay when visiting Bangalore. Located at the right spot, has a nice pool and bar

Staff is kind and they went extra mile in providing Laptop charger.

Nice place, quiet. Helpful staff, great service.

It is very nice and clean hotel. Excellent service! I highly recommend this one.

Very pleasant stay amidst busy city

Breakfast below average.

Stay was really good and Food was nice

The property is nice and good location. The staff is very courteous. The breakfast buffet was amazing! The service in the food area is great, everyone was humble and prompt to serve the needs. I felt bit unwelcome during the checkin process. The checkin staff was not very friendly, it felt like I made a mistake booking the hotel.

House keeping of the rooms are not good.its not a family hotel . Rooms are small.

Good Hotel with great room and services

Went there with family and everything turned out smooth. Staff were helpful, the hotel was clean, and breakfast menu was luscious

The staff was very flexible and accomodating to request. I miged from other 5 star property to this due to room size and amenities around

Excellent hotel, stay, cleanliness, polite friendly helpful staff. So lots of good things. Except one: Staff need to learn not to treat guests with such levels of suspicion, I arrived at 2am, everything was good except when I asked about included breakfast. They said its not included. I showed them the hotels.com printout where it clearly says included breakfast. Staff started arguing with me about the wording and technicalities (they were still polite, mind). Then they said they'd look into it. Can I send them a soft copy? I sent them the soft copy at night itself, before going to bed. Next morning there were different staff at the counter and for whatever reason, the previous staff had not shared any details with them. So I had to have the same argument with them all over again. Why treat guests with so much suspicion Zuri - a guest is saying "I paid for breakfast"; Guest is showing you hard copy and soft copy. Case closed. Stop making the guest jump through hoops - clearly I am not trying to steal breakfast from you. Talk to your managers and sort it out. (Eventually I was allowed to have breakfast.)

Rooms are very small and congested .... No ventilation for smoking room....

Great stay ... nice rooms ... courteous employees... amazing breakfast ...

Staff offer excellant and cannot do enough to help you

Staff cannot do enough to help you excellant service

Zuri is an excellent hotel with a fabulous location at great price. Amazing food, spacious rooms and excellent staffs. This is truly an under rated hotel. A must stay for business / leisure travellers. I would truly recommend this hotel for a great stay.

Staff is excellent. Rooms comfortable . Complimentary airport transfer was a bonus

Great hotel, I stayed at the ebony room. It was amazing!

Nice clean spacious rooms, friendly service and lots of options for breakfast. Shame the rooftop restaurant wasn't open. Great location for business trip in Whitefield

Super helpful hotel, reached out to arrange an airport collection was really appreciated. Hotel clean and great standards, all the staff very helpful and welcoming. Would highly recommend The Zuri.

Hotel was clean and in good condition. It was also a landmark in whitefield area which was easy for cleints and guest to find.

Absolutely fantastic. Great hotel

If laundry service is important to you, please dont stay here. Otherwise it is a fantastic hotel, staff is excellent as is the food and service is first class. I stayed on business travel and my clothes were ironed improperly many times resulting in me having to iron them in the morning. Was a major irritant for me the fact that this didnt improve inspite of me giving regular feedback. I am a regular guest but this was a first for me. An important point nonetheless which made me think about whether I will stay here again.Apart from this point, I would rate it excellent.

Awesome stay,pleasant staff,will recommend the panasian restuarant especially

The stay was very good and comfortable. The staff were very friendly and helpful. There was always a smile on their faces. The food was a bit pricey though.

It was good and comfortable.

As always Zuri has been amazinggggg!!!!!!!! It is one of our favorite places to be in Bangalore. This time we tried the roof top restaurant SAKE that had some really delicious food! The Pub BLING was a fun experience too!! Next time in Bangalore, We will still be in THE ZURI !!

Everything about the hotel is A class whether you want to stay for vacation or business. If you can get a good deal on the rates, it is the perfect place

Had a pleasant experience, nice staff. Will definitely stay again.

Worst Service, Great hotel ( Looks & clean). Location fantastic. Except Service everything elae is good. If there is no service why is it required.

Horrible staff. No responsibility, They feel like we are getting free room

Nice hotel. Great food Connection problem with wifi. No iron box. Pool is good so with spa. Gym is small.

Great people, great food and very pleasing comfortable place. Highly recommended.

Reception guys were very professional and I was briefed about everything on the hotel starting from to services.

Average... Nothing great nothing bad

Comfortable and clean hotel. Excellent food and good variety. The hotel staff is friendly but sometimes a bit slow.

Even though I asked for quite room, it was not really quite. I could hear the outside noise and the noise from other rooms. Bed was not firm enough made lot of noise.

Clean calm and luxurious Breakfast service could be better.

I stayed at this hotel for 4 nights during my business trip in ITPL.Very food hotel !

Overall excellent... Pleasant stay... Quick check-in in-spite of being early on the day.

One of the most disgusting services I have ever encountered from any hotels worldwide. I had booked a suite for $150 to chill with my college friends but we had horrendous experience. The management was creepy and disgusting. They made our stay uncomfortable and I was so disgusted with the experience that I checked out at 11.00 PM itself.I would never recommend this hotel to anyone. The carpet was stinking and it felt like someone had P****d on it the previous night. The towels were dirty, the bathtub had drainage issues. WORST EXPERIENCE EVER.

Overall good hotel for business stay. Room prices are very competitive for the quality and area. Meals at hotel restaurants are somewhat expensive. Not many places close by to visit given B'lore traffic. Great if you're staying for business.

After the horrible traffic of Bangalore the last thing one wants is a long wait at check in which unfortunately how the visit started. The rooms are comfortable but the decore is a bit over the top.

Had been here for one day stay just to relax with my wife.we thoroughly enjoyed our stay.food was good and we loved the pub called bling.the gym too is fully equipped. Breakfast was widespread. Situated very close to IT park,whitefield.Overall experience was by the end of our stay we were completely relax..that's very important.

The hotel is quite convenient for those going on business trips to ITPL, Bangalore. Rooms are of good size and decor quite modern. My main issue was on the following two points. 1. On the morning of my check out I was in a hurry and it took the hotel 25 minutes to check out and the worst part was there were not many people checking out at the same time. 2. The more serious grievance was, a T-shirt went missing from my bag after I had left the luggage at the front desk to be picked up later in the evening.

Overall, ok. Taxi fare of Zuri is 3 time the cost of a normal taxi. Very unsatisying

The hotel is very classy, room looked rather posh. All worked as expected, however the bathtub from soft plastic looked like it might crack any time. Eating facilities were a bit disappointing, Italian pizzeria shouldn't serve tabasco with its pizzas and the bar staff doesn't know much about whisky and how to serve it. I would also expect the staff in a five star hotel to be less "visible" and attention demanding. What is highly unreliable is the accounting for hotels taxi service - sometimes it appears to be complimentary like in other higher grade hotels in India but I got charged INR 900 for each trip (which was less than 2 km) and didn't find out until I was checking out!

Breakfast counter they started closing, and waiters were starring at us. Guest are guest, waiters should not insult or force to finish our breakfast early or quickly.. very bad experience

Excellent hotel with excellently maintained rooms , conveniently located with all useful aminities. Real value for money.

It was an excellent stay will go back again!

We loved the ambiance @ Zuri, Staff were excellent..!! though we just stayed for a day we loved every bit of it !!!

Excellent hotel. Very good room, excellent restaurant in 2nd floor, very professional staff, good spa. For the price they charged, I wasn't really expecting all this. Very good value for money. Loved it. Going to stay there next time also for sure.

Very easy to accept as part of a business trip. It has fully working facilities.

Quality hotel with friendly staff, a comfortable room & good food. Visited business friends with my wife for a 3 night/ weekend stay as part of a broader holiday based in Goa. It is likely we will use this hotel again in the future. A pleasant, trouble free experience.

Great spa, relaxation. super getaway. Excellent dining room.

Stay was good, The hotel culture needs to improve. At Check-out when asked, I confirmed that I have not consumed anything from Bar. despite of this, I had to wait for about 5 mins, as the reception lady asked someone to verify that. This is bit strange and I did not like it. I am not sure, I will go to this hotel again.

gosh, this is an excellent Hotel!, Staffs were friendly and profesional, great ambience were awesome, only set back was shuttle service to nearest mall was charged and is expensive for such short distance, the hotel should provide this service as part of their complimentary gesture.

EXCELLENT STAFF EXCELLENT ROOMS CLEAN AND COMFORTABLE ACCOMMODATING & FLEXIBLE STAFF EXCELLENT LOCATION CLOSE TO MALLS WITH EXCELLENT SHOPPING EXCELLENT TRAVEL DESK WHERE YOU CAN ARRANGE PRIVATE TOURS EXCELLENT FOOD!!!

very noisy building work next to it must be in excess 60db in room easily - never again. Also don't expect to eat in hotel restaurant as they take too many from street twice i tried and no tables very poor experience for me.

I was in Zuri Hotel for business and I think it was great, the service wasreally nice, people were very friendly all the time, the pool area was beautiful and all the other areas; the spa was great; the internet service was included, and the breakfast so it was fantastic. My room was very clean, spacios.

Hotel is good, breakfast nice good choice buffet, room needs western touches ipod dock or such, internet was poor but they obliged and put a wap in my room. Bangalore as a whole cannot be described as pretty in the slightest so your stuck with it, any footpath leading from the hotel screams broken ankle or leg!! and the roads are the worst I have seen despite being to other places in India.

It was a pleasant stay at the Zuri. We will go back.

The hotel was a pleasure to stay at during a recent trip. The service in the hotel is exceptional and nothing was too much trouble for the staff assisting us. The restaurant food was exceptional and I'd recommend the fish night banquet. The spa as a little haven away from the hustle and bustle and very reasonable priced, so if you have time fit it in. Rooms have everything you need in them and if anything is not available, someone will find it for you. We didn't really explore the neighbourhood but there didn't appear too much around and I'd recommend you take advantage of the taxi service from the hotel to get around. As a group of 3 women travelling we felt safe and would recommend this hotel for female travellers.

Good place to stay in