Decameron Decalodge Ticuna

La atención es muy buena. La piscina es enorme e increíble.

Nada

Las instalaciones y el personal son agradables, al igual que las comidas.

Das Hotel liegt sehr zentral und man kann alles gut zu Fuß erreichen. Die Zimmer sind überdurchschnittlich groß, klimatisiert mit Safe, Fernseher und Kühlschrank. Vor dem Zimmer gibt es eine Art Loggia mit einem Sofa und einer Hängematte, wo man gut draußen sitzen kann, jedoch vor Mücken geschützt ist. Im Badezimmer gibt es Bodywash, Shampoo und Conditioner. Leider gibt es standardmäßig nur 1 kleines Handtuch für 2 Personen und 2 Duschtücher. Auf Nachfrage gibt es weitere Handtücher, die aber nicht immer erneuert werden und man muss dann wieder an die Rezeption um nachzuordern. Die Betten sind sehr bequem.

Das Frühstück passt leider gar nicht zu dem ansonsten guten Hotel. Man kann lediglich 4 verschiedene Eierspeisen und 1 Suppe auswählen (a la Carte). Andere Möglichkeiten werden leider nicht angeboten. Jeden Tag gibt es das gleiche Obst, das mit einer Scheibe Käse und einer Scheibe Schinken serviert wird ??? Marmelade und Butter gibt es nur auf Nachfrage, ebenso Salz und Pfeffer. Abends an der Bar kann man nett sitzen, aber der Service ist auch verbesserungsbedürftig. Wir haben z.B. ein Bier bestellt und die Dosen ohne Glas und/oder Serviette bekommen. Die Cocktails sind leider auch nicht gut. Bei den Servicekräften merkt man, bis auf weinige Ausnahmen, dass diese nicht gut genug geschult sind. Es gibt noch viel Luft nach oben.

adiós is excellent. AC is great after a day in the sun. Pool hours could be a bit longer at night. Live music on Thursday was really good!

Fantastic all round staff are amazing and the food was fantastic

המלון נמצא באזור מרכזי בלטיסיה, חדרים נהדרים עם מיזוג אוויר, מים חמים, יש בריכה נהדרת. בערב היה מופע מוזיקלי נחמד מאוד.

המלון הציע לנו סיורים באמזונס, הטעות שלנו הייתה שלא בדקנו מחירים והסתבר לנו ששילמנו מחיר מאוד יקר על הסיורים בהשוואה לסוכנויות אחרות (פי 5 יקר יותר), כשגילינו את זה הרגשנו שניצלו את התמימות שלנו כהוגן. בנוסף שילמנו בכל יום כסף על מגפיים להליכה, כניסות לשמורות ועוד כל מיני הוצאות שלא ביו כלולות במחיר, הוצאות שגרמו לנו להרגיש שמנצלים אותנו כתיירים ושלא בהכרח היו צריכים לגבות מאיתנו. דבר נוסף, הבריכה של המלון נסגרת ב19:00, חבל שלא מאפשרים שחיית לילה.

La habitación linda

La zona de piscina merece ser mejorada muchísimo, la atención regular

Right in the heart of leticia. Great mobility for the tours. Clean and comfortable rooms

La amplitud de las habitaciones

La cortina del baño Los mosquitos en la habitación Algunos platos en el restaurante

Excellent service, the staff is always available, the tours are very well organised.

el desayuno y ubicacion excelente

Los snacks no varian y son restringidos los horarios de este.

Profissionalidade e educação dos funcionários

Personnel agréable propreté chambre agréable cuisine bonne hôtel très bien tenu

Prix un peu élevé

I loved my time here, the hotel has great facilities, the staff is wonderful, and the excursion team did a great job working with me. An absolute blast would come back again.

Sehr zuvorkommender Service, im Vergleich zu anderen Hotels der Kette sehr gutes Essen, kleines, sehr persönliches Hotel mit zum Zeitpunkt meines Besuchs überwiegend lateinamerikanischen Gästen. Die Touren haben einen sehr guten Sicherheits- und Hygienestandard, besonders gefallen haben mir die individuellen Touren mit nur 1 oder 2 weiteren Gästen.

Am Abend klangen die Rhythmen des Festivals Internacional de la Confraternidad Amazónica auf der nahe gelegenen Plaza bis Mitternacht in die Zimmer. Bei den vom Hotel angebotenen Touren erlauben leider den direkten Kontakt mit Wildtieren (Affen, Papageien), was mir im Kontext von Zoonosen kritisch erscheint. Auch erschienen mir die Touren dieses Hotels überwiegend nicht im Sinne eines nachhaltigen Tourismus.

Servicio en general

El confort y limpieza de la habitación genial !

Pensaba que era como los otros decameron estilo buffet y las opciones muy limitadas en bebidas y comidas

Food was amazing and so was the service. Amazing stay

Habitació molt espaiosa, amb doble porta, mosquitera i aire acondicionat. Molt neta Personal molt atent Restaurant correcte

La única cosa es la potencia de l’aigua de la dutxa

Condo excesivo para lo que ofrece

Location, facilities, super friendly and helpful staff. Special Thanks to Decameron Explorer team. We did four tours during our stay. Tabatinga - short tour Puerto Narino + Isla de Los Micos etc. - full day tour Jungle night walk - short tour Natural Reserva Marasha - full day tour. All of them were excellent and professionally managed. Highly recommended Manuel and Henry, as they made every effort to make our stay unforgettable.

Pretty and very clean

Close to Down Town. Half a block away

Everything was good but the hours of the pool are very limited

The pool is closed in the morning and after 6 p.m., so you can’t really use it unless you don’t plan anything else during the day -which is unlikely, since people go to the Amazon to do different activities.

Stepping into this hotel from the heat and bustle of Leticia is like entering an oasis. The grounds are beautiful with flowers, fruit trees ponds and a pool. The staff was professional and courteous. Special shout out to the dining room staff who always greeted us with smiles and helped bridge the language barrier (like Jolman). Loved the super friendly cleaning staff. The restaurant / bar setting was superb and the sheer amount of food was unbelievable. Rooms were huge!

The pool is beautiful but closed down way too early to take advantage of most days (we were often exploring until just before dinner and the pool closed around 7 ish). When we were around late afternoon, it would have been nice to have some music around the pool instead of the TV on (no guests were watching it) but we did enjoy our dip. Since it isnt really safe to wander after dark, it would be really great to see games like Jenga etc to play but that is more 'wish list'.

Localização. Atendimento. Simpatia de todos os funcionários. Comida. Piscina.

Tienen una gata muy linda en el hotel y apoyan a los animales, excelente labor la del administrador

Limpieza y ubicación

Que la piscina la cierran muy temprano y uno llega de los tours y no se puede disfrutar mucho

La comodidad de la habitación

Excellent hotel offering a very comfortable base from which to explore the surrounding area of the mighty Amazon river, the rain forest, and local indigenous communities with their amazing knowledge of and respect for the rain forest. Leticia is a gritty, fascinating Amazon frontier town with Brazil just a walk away, Peru on the other bank of the river, and no passports needed. The Decameron Decalodge Ticuna has beautiful grounds, with a large swimming pool in the center. The rooms have an entrance area with hammock, ceiling fan and some seating, and could double up as an extra sleeping area. The main room is spacious, nicely decorated and has everything you need: large comfortable bed, an extra pull-out bed, air conditioning, ceiling fans, TV (but no news channels), bathroom with shower and toilet, washbasin in the main room, shelves and a clothes closet, fridge and modern safe. The insect screens work perfectly. The WiFi works pretty well, but you do have to keep logging in again. Our reservation included half board, which is a good idea given the lack of regular restaurants in Leticia ( although lots of street stands selling local food). The hotel has a lovely restaurant area, very kind and friendly staff, a choice of cooked breakfast and a rotating evening menu. The food was delicious. Most evenings there was also live music in the restaurant, which was a nice surprise. The hotel also has an excursion desk where we booked all of our excursions. Each excursion was guided by knowledgeable local guides, and we were taken very good care of. You can book group tours or private tours. The organization and logistic were great. The hotel is a 5-minute walk from the river front where a lot of tours leave from. It’s also close to the park where thousands of parakeets flock and roost every day around sunset - a sight (and sound) not to be missed! We were so pleased we chose the Decameron Decalodge Ticuna!

Personal muy amable,camas cómodas

La comida puede ser mejor

Si

Todo estuvo bien

La disponibilité

We stayed here for three nights March 26. The staff were friendly and made us feel welcome. The location was great and the gardens well maintained and pretty, the pool was a refreshing break after a full day exploring the Amazon. The room was ok quite basic, clean and the bed comfortable. However, the resort overall lacked atmosphere and the food was quite dreadful. Having looked at previous reviews we weren’t expecting this. They offer a full menu at lunchtime and a paired down version in the evening. Our stay had to be booked on a half board basis so we could only have the paired down dinner included in our booking along with breakfast. We tried a number of options and were disappointed at every meal bland and inedible at best. We opted to eat out on our last night and declined the breakfast on the last day. In summary, the hotel is the best in the area so a good base to explore the area but I suggest eating out. Reasonably priced.

Its facilities, room was large and comfortable, food was good, beautiful pool

Was a little noisy at night

Ubicacion

El bar muy basico, hace falta jacussi área de gym La fiesta de fin de año muy regular

Todo el personal es amable y muy profesional

Nada

Cuando llegue me quería cobrar casi 2 millones de mas supuestamente porque los niños no estaban incluidos en el precio de la reserva... y cuandondine que no estaba de acuerdo con el cobro adicional por cancelar la reservar también me querian cobrar. Ladrones por todas partes

Location, nice facilities

Amabilidad

Qué no tenga opción de todo incluido

We liked the service and its central location. . Great food and scenery.

We loved the pool except for its operating hours. The pool was the highlight but only opened for 9 hours a day - which I find crazy. I had to go against the rules and swim before it was being cleaned/opened. I swim before breakfast and the tours as I am an athlete. I booked the Decameron for the pool and was disappointed as to its rules against swimming when the guest wants and not with how the hotel dictates. The internet was very intermittent. Had to constantly sign in.

Great expeicne, nice place good food, so good People and the service is a hapy. For de family is segurity...............

Well-located with friendly staff and excellent service. We travelled with my parents, one of whom has mobility restrictions. The hotel staff was very helpful and treated us really well.

Das Zimmer war gross, gekühlt und sauber.

Das Essen war schlecht. Die Bedienung im Restaurant unkoordiniert und unprofessionell.

El hotel tiene muy buenas instalaciones. Nuestra cabaña tenía cama king size y todos los servicios. El baño era cómodo y amplio. La zona de restaurante y piscina muy bien conservados e integrados con el medio ambiente. El personal del hotel muy amable y dispuesto

LA AMABILIDAD DEL PERSONAL

Muy bien

horario de la piscina. abre muy tarde y cierra temprano

Rooms are very big and clean. The garden and the pool are clean and well maintained. Restaurant personnel is very kind and willing to give the best service. Food was good in quality and variety.

The biggest problem in this structure is that they don’t speak a single word in English, only Spanish even at the reception or at their travel agency. It took 30 minutes just to make them understand that I needed to book a taxi to the airport the morning of my departure. The restaurant is missing som basics (white wine, they just had one bottle, we were lucky enough to ask in advance and they reserved the only bottle for us; beer they have just Corona and no Coke. While is not a big deal in general I would expect these basics to be available given the price of the location). Wi-fi is ok but it’s annoying to have one code for each device and that every time you leave it disconnects; they should go for more modern way to connect.

Nice rooms, but service is spotty and inconsistent. One night they forgot dessert and when we asked there was just one option. The next day there were 3! Many similar incidents even though the restaurant was never super busy

I loved Leticia and the tour options to see and explore the jungle, the river and all surroundings. We will be back for sure. Visiting 3 countries in one place is amazing.

The service has been amazing, all of the staff have been very friendly and accommodating. When we first arrived they did not have record of our reservation but they got us a room very quickly and were very friendly in the process. The food has been amazing and the rooms are very nice. 100% recommend!!

The staff is extremely helpful and kind. The rooms are very spacious and clean. Additionally, the food was very good. Would highly recommend staying here!

It was a great and cozy place, good people and nice restrooms, the food was really great, every night was a diferent menu, and they have live music

We spent three nights here. Lovely staff and facilities! There is a bit of a language barrier but everyone was friendly and used google translate if needed. Can easily book experiences from the hotel and we had a fantastic time. Can highly recommend!

We loved our stay here! The property is beautiful. The meal staff, manager, activity desk people were all extra kind and helpful. We went on two of their tours and both were excellent. The location makes walking around town easy as well. Highly recommend.

Great hotel, restaurant and day tour agency. The staff are friendly and happy to help you. I recommend booking both the day tours and airport transfers directly with the hotel as they are very well organised and good prices, they pick you up from the hotel.

Outstanding service, staff 100% friendly and helpful Nicely landscaped Nice pool, nice bar and restaurant Good food Live music some nights Maloca (traditional meeting house) on the grounds with visit by a shaman

Older rooms but very well maintained

Small

Treatment by the staff, untrained and ignorant staff, no activities, poor food choice, ridiculous extra prices for almost everything - they asked about diet restrictions at the check-in and served us pork anyway several times - the peak was that we ordered a taxi to the airport and told 4 people at the reception to make sure it arrives on time and yet they still Didn’t manage to do this simple task

Definitely the premier property in town. The rooms are incredibly spacious and air conditioning is excellent. The pool is large and comfortable. We didn't realize this was an all inclusive when we booked so that was an added advantage as well. The staff were incredibly helpful as I had to navigate a luggage issue. We highly recommend this as the premiere option in Leticia.

The service was excellent and room was clean and comfortable

After spinning three days at the property and going on two of their tours, I have to say it is one of the best run operations I have ever visited. On an extremely difficult jungle tour, I saw every member of the team and the teams affiliates, provide the most professional, kind, empathetic care to help an 84-year-old woman enjoy the trip with her family. Under conditions that were almost brutal at times, they found ways to allow her to fully participate as part of her group. Not one time that I see the look of impatience or frustration. I guess the best compliment I can give is to say that I would’ve very comfortably placed my own mother‘s care within their hands, and not had one moment of concern. Whoever runs the facility, congratulations. Amazing job.

I really recommend this property to anyone visiting Leticia. The facilities and staff were second to none and the latter bent over backwards to fulfill my requests. Special mention should go to Alex in the hotel's tour office. She assisted in designing tours for me that met my specific needs and all at a great price. Even if you're on a budget, try to stretch it in order to stay at this property. Trust me, it's worth it.

Excelente opción en Leticia. Muy buen servicio. La comida muy variada y el hotel muy bien mantenido.

Stayed at the Decameron for 6 days, and I have to say it’s by far, the best hotel in Leticia. Its staff is incredibly welcoming and helpful, the menu was full of options all very tasty. The room was big, comfortable, clean. Room service was very good and the plans they offer, absolutely fantastic! Great to travel with family members of all ages, you get the chance to experience everything the Amazon has to offer with safety, they will take care of you and your family and teach you a bunch of stuff (ask for Nestor, we loved him!). definitely planning on coming back and I’d recommend it with my eyes closed.

Everyone who worked there was very friendly, polite, and helpful. The hotel and restaurant were clean, and the property is beautiful.

The service was absolutely incredible! Great overall experience!