Hotel Suites Sofia

El trato

Todo bien

It's a great location and the staff is very helpful. I love the decor. It is a very comfortable suite.

excelente servicio, instalaciones, personal, limpieza. de los mejores hoteles que he encontrado, lo recomiendo ampliamente y regresare

La localisation , la terrasse

Douche ne draine pas, la chambre choisie n’avait pas de fenêtre ( lit double avec lit simple) nous avons pu changer sans problème. Le divan etait très inconfortable comme lit. Odeur de nourriture dans la chambre. Musique forte de l’hôtel à côté la fds.

Great location with coffee/restaurants very nearby. The rooftop for sunsets was wonderful.

A coffee maker and a toaster would have been nice.

The location was good; close to historic center. The house has many beautiful arquetectural features. The beds are compfortable. The staff was very friendly.

The room had no window, so no fresh air. There is a roof top terrace but is not comfortable. Also to reach the terrace must climb 3 very steep set of stairs. The kitchen was very poorly equipped .

La habitación era súper cómoda con una zona kitchenette y una terraza así que hasta pude disfrutar del atardecer. Está en una calle muy cerca de la zona céntrica y también del mirador. La relación calidad-precio era excelente. Muy recomendable. Querétaro es una ciudad muy bonita.

Mi habitación era en la primera planta, lo que no fue un problema para mí pero puede serlo para algunas personas con dificultad de movilidad así que casi es el caso, se puede pedir habitaciones en la planta baja.

We loved the friendly, helpful, and reliable staff! We don't speak nor understand much Spanish, and some of the staff didn't speak/understand much English. There were also at least 3 different guys doing shifts at the front desk, so we were afraid things would get lost in the chain of communication...but it didn't! Someone did open the door for us at almost 02:00 AM in the morning when we arrived, and someone also unlocked the door for us to leave at 05:00 AM in the morning to go to the airport. The cleaning lady was very nice as well. The staff also did a good job keeping the hotel safe: they started closing or locking the gate/main door of the hotel after a certain time each day. There seemed to be always someone there at the front desk, keeping guard. The location was the best! It's very close to walk to Plaza de Armas, restaurants, bakeries, convenient stores, and even a traditional market! There was a lot of good food and snacks to try, and good places to see or to do within walking distance from the hotel. The free water provided was also very nice and appreciated, especially for a family with small children like us! The size of the family/Master room is very generous! And we loved how mini fridge and microwave and utensils were provided in the little kitchenette also. And the beds/mattresses were quite comfortable. The whole room was quite comfortable: not too hot, not too cold, so we didn't need to use any heater or fan (we visited in mid February). We were very impressed. Oh, and the roof terrace was also such a nice bonus! We enjoyed good music coming from the restaurant a couple doors down at night there on the roof terrace. We also enjoyed a nice view of the historic district at sunset from the rooftop terrace. Even the kids loved this space. THANK YOU, Hotel Suites Sofia!

Nothing much, really. Maybe just the bathtub upstairs and the chairs could use an update/replacement at some point (the bathtub just looked discolored and some of the chairs seemed to have sharp/poky objects in certain spots), but everything was still functional with no major flaws, so overall they're still okay.

The proximity to central downtown. The Concierge were always nice and helpful. The room was a nice size with adequate amenities.

Bed wasn't to my liking, based on personal preference, for my back issues. There was some minimal leaking from ceiling when rainfall is heavy.

The room was great, good value, friendly staff, Fernando was a great host Perfect location

El alojamiento está muy bien ubicado. Justo en el centro de la ciudad. Las habitaciones están limpias y cómodas. La vista desde la terraza es bonita. El personal es muy atento y servicial, siempre dispuesto ayudar. Un alojamiento muy seguro.

Es un espacio muy cómodo para viajes de trabajo, la cocina es muy útil si tienes tiempo para cocinar, esta muy bien equipada, hacen limpieza de la habitación de forma diaria y el personal es muy atento, cuentan con vigilancia 24/7

Si bien cuentan con espacio para estacionarse en un estacionamiento a la vuelta, no es propio y además de que si tienes un vehículo grande tipo camioneta no entrara y deberás dejar el auto en la calle pero la zona es bastante segura,

Location was very good, there were many cafes and restaurants around to choose from. Great if you are driving because parking is included!

The suite we stayed at had a kitchenette, but it did not have kitchenware, only a few dishes and silverware. I even had to ask for a coffee maker.

Stuff was all very friendly and helpful

Hair dryer in my room was half broken and security box was also broken and couldn’t use. There is a resident next to the hotel and they were playing music loudly every night until 11pm or midnight ( on weekends) so it was very noisy every night.

Excelente lugar en el centro de la ciudad, gran opción si lo que quieres es caminar y conocer el centro. El estacionamiento está a unas cuadras pero es fácil y cómodo.

Ubicación

Comfortable and cozy. Loved going to the roof deck. Easy access to the historic area.

Die Lage!! Spektakulär in der Calle 5 de Mayo.

Perfect place for our needs

Loved the king size bed and the volume of water from the shower head was wonderful. Perfect size little refrigerator with the mini kitchen. Super close to everything we wanted to see.

The parking area was a bit far and we had to leave our keys with the parking attendant. When we returned for our car they had moved it from the spot we had parked it at and our windows were down.

Solo pediris espejo completo pero todo excelente

Alto el costo para lo que realmente está brindando el lugar, me siento decepcionado.

Muy buen servicio

Lo único que falló, fue el aire condicionado, goteaba

Buen lugar, el unico tema es el ruido por las noches ya que hay antros y zonas con musica, las instalaciones buenas

Todo

Great location, service, cleanliness.

The noise but if you cannot tolerate and travel with little kids even though this is a great hotel it might not be for you.

Location, size and friendly accommodating staff

very good location in historical district, cafés and restaurants close, run by a family. They were always helpful and available. I had a large balcony from where I watched sunsets.

There were bars close with loud music at night.

Great location, excellent staff service, always attentive to the needs of the guest, excellent parking service.

NA

Excelente todo! Súper recomendado y a un muy buen precio.

location is best In Querétaro. staff is unbelievably friendly and helpful, the father and son Fernando’s and wife. views from the roof are stunning. rooms are super modern and comfortable. cannot say enough good things about suites sofia. we will definitely be back whenever in town again.

Room was awesome!! The hotel is beautiful and well located. The person at reception helped me a lot. He was fantastic. This place is well located

All was perfected

King size bed, separation/privacy between twin bed and the kind bed. Hotel staff were great. Location is good for exploring the center. Close to a great local coffee shop that opens early.

The room only had windows to the hotel center so the room got a bit stuffy. I turned on the ceiling fans and AC for bit and that resolved the issue.

personnel. location

long staircase to get to room. difficult with luggage

the location was great. Rooms are big & comfy if you’re traveling alone or as a couple.

that fact that they don’t have a 2-bed suite. They have to sneak in another individual bed when you ask for it.

Ubicacion estrategica en el centro historico de la ciudad, recomendado!

Suites con cocineta, de buen precio y en la calle más linda del Centro. Con estacionamiento a una cuadra y media. Muy cómodo y sobre todo, el personal muy amable!!, me asistieron en todo lo que necesité durante mi estancia. GRACIAS!!

Tuvimos cucarachas 2 de 3 días, focos fundidos, controles a distancia sin pilas, almohadas con olor a la cabeza del huesped anterior, muebles con polvo y cajones en mal estado, el personal es atento y medio soluciona los problemas.

la habitación que me asignaron era cómoda, pero estaba muy oscura, se sentía encerrada. Había demasiados mosquitos

El hotel es lindo, la atención es excelente, hay dos bares a los lados así que el ruido por la noche es constante de la música

El lugar está bonito, céntrico y agradable, se descansa muy bien y la atención es muy buena.

El personal muy amable, la ubicacion es perfecta, se puede ir caminando a todas las atracciones y restaurantes del centro. Tiene una kichenette muy practica. Una gran plus,mestacionamiento.

Just one night but very confortable Hotel.

Nos encanto por su espacios,limpieza y atención del personal.

Somebody closet hotel building door at night, I cold not get back to my room at night. I had to check in to a near by hotel in order to sleep. Worst all the guests were looked in all night. When I knock at knight some guests wake up to find up they were looked up. Is a very dangerous practice and I will not go back to this place.

Close to downtown area and shopping/restaurants downtown. Staff was nice and helpful. The rooms set aside for Expedia travelers are limited to two rooms at the moment, not bad rooms, but wish more options were there.

It was good a experience.

The hotel is very nice and clean. the staff super nice an helpful ,the rooms are comfortable and, the best part is that you have your own kitchenette, so you can have your on food and cook, the only inconvenient for my is that I'm use to air conditioned and the room only have air freshener .