The Cindrella Hotel

Very friendly staff. Delicious food in the restaurants. The room was clean and catered to my business needs

Nothing comes to mind

People, Service, Room size, Overall Experience, Food is ultimate

NA

Bathroom wasn't as clean

Not really

Nothing

Location is great

Cleaniness, no proper hygiene. Room service took ages to get my dinner. Was waiting for second lot of food but the first one already got cold.

Just the location, that too is very dusty.

Too much noise outside the room, even past midnight and in the early hours there is too much noise like a fish market even outside the room. The in-house dining is also a huge disappointment.

Nothing to like except lot of mosquitoes in room and their is no mosquito repellent is available in room

I have gone for breakfast at 09:50 but most of items are not available I requested the waiter plenty of times for not available items to bring from kitchen but Waiter is not brought.

Food

Location

Room Size, Cleanliness and Food

Nothing

Very badly maintained

Personal muy amable. Buena comida. Instalaciones.

.....eco friendly...... specious.....very nice human personnel....

....... everything.....

Very clean

Location

Breakfast was not upto the mark

Yes, the breakfast was good for Indian guests but not for international guests. Needs to be improved to 4 star standard, I only eat fruits, nothing was there for International guest. Must add cheese in the breakfast good quility of fruits.

I'm writing to bring to your attention a concerning issue regarding the safety of our belongings during our recent stay. Unfortunately, one of the new wallets that we had packed in our luggage went missing. This wallet was a gift for my wife's sister, and we had carefully placed it in our luggage. Despite a thorough search, we were unable to locate the wallet in our luggage or anywhere else in the hotel. As guests, we expect a certain level of security and safety for our personal belongings, and it's disappointing that this wasn't the case. I hope you'll investigate this matter and take necessary steps to ensure the safety of your guests' belongings in the future.

Wonderful!

Food should be a little cheaper. It's bit costly.

nice view from the balcony, very safe, security guards, beautiful garden, quiet atmosphere and fresh and clean air outside

far outside the city

Good location and staffs are friendly

Hidden gem. Stayed two nights to get in some rest before continuing my journey. Hotel personal was very friendly and rooms was comfortable and clean.

Unfortunately we arrived late and left early, but everything was good, the staff very helpful, the bed very comfortable.

No

No

Price quality is perfect!

Ample parking and location

Lift is rather small and cramped

all good

nothing

The room, amenities was excellent

The taxi arrangement was worst that I missed my flight.

Loved it

Non-veg

Got a smoking room instead of a non-smoking room. Staff was friendly. The restaurant staff were really great and very attentive

Furniture

Duvet covers were not fitting and were dirty for atleast our room.

So far so good.

Warm Welcome

Pick up & drop facilities should be there.

Great mid-priced option in Siliguri. Quick check-in, spacious room on the corner, so 2 big windows to let in light. Enjoyed the nice pool, although it was a bit murky. The nice thing about this propert is though its on the main highway, it's set back a bit so you dont hear the traffic noise, especiaal back where the pool is. Food in the all-veg restaurant was tasty. The veg buffet breakfast catered to only Indian tastes, however it was adequate. We came in an hour after beginning service and it was a huge mess...a bit unappetizing. Most of the staff were friendly and helpful. I will definitely consider returning in the future.

Restaurant was good and food quality and service is quite good

Elevator was not working. Garbage bins were without garbage plastic bags. They don’t pay attention to the needs of guest.

Good facilities & excellent service provided by staff.

Hotel staff are very polite and helpful specially restaurant staffs.. all are welcoming and smile on there face..

Room quite small. I wish room space could be lit more spacious.

great

The staffs were very welcoming except for the manager

I lost my sunglass (Prada) worth 40,000 INR in the lobby and when I asked the manager to check the footage, the manager wasn't helpful and to my dismay, there was a Blindspot where I can see the suspect sit on the sofa where I left my sunglass but the pillar is blocking the camera where I can't see the suspect taking my sunglass. I went through the whole footage and no body sat there until I got there to check for my sunglass and it wasn't there so I am positive that the suspect definitely took it. What is more disappointing is the fact that the manager lied to me that the suspect checked out from the property already. I shared the incident to my friend who happens to be friends with the property owner and she was kind enough to let me know that the suspect was still residing in the hotel if I wanted to inquire. I am very disappointed with the managers capacity to handle the situation wherein the staffs and security guards were kind enough to ask me if I got back my sunglass.

The location is good, clean campus. Room size.

The restaurant is vegetarian only. The bathroom was not clean to a good standard.

It was a good experience

Hospitality- awesome. Staff, specially the restaurant staff were very very good.

Access. But that is due to the roadworks.