Serenity Alpha Beach

We had a really amazing stay at Serenity Alpha Beach. The food was amazing, the shows were funny, the animation team was really friendly and entertaining and the variety of activities were also great. One member of staff especially stood out for us. Mahmoud (the guy in the picture) , who worked at the Lobby bar, was always really friendly, quick with the drinks and also with a joke. He made our stay even more enjoyable. The only downside in the hotel, were the parrots who were entrapped in a small cage. Not only did we feel really sorry for them, as they are birds that should be free, but furthermore they were really loud, especially in the morning, and on top of that, certain hotel guests were extremely disrespectful and harassed the birds. Overall however I can only recommend this hotel to anyone who wants a relaxing and fun holiday.

I had a wonderful stay at Serenity Alpha Hotel and would definitely recommend it to anyone looking for a relaxing yet active holiday in Egypt. The hotel is beautiful, with well-maintained gardens, clean and comfortable rooms, and a lovely beach area that creates a perfect atmosphere for relaxation. One of the highlights of my stay was definitely the animation team. They were incredibly friendly, energetic, and always made sure guests felt welcome and included in the daily activities. The team created a great atmosphere around the pool and the beach throughout the day. I especially enjoyed the fitness program organized by the animation team. There were many different activities such as aqua gym, stretching, yoga, and other group fitness sessions. It was a great way to stay active during the holiday while also having fun. The instructors were motivating and professional, and the activities were suitable for people of all fitness levels. Overall it was wonderful stay.

Absolutely loved our time here! The hotel was great and the staff were super friendly and helpful. Mahmoud our waiter was fantastic!! The Animation Team were brilliant! Loads of activities to chose from during the day and at night.

Just got back from Serenity Alpha Beach and had a lovely experience. Great check in on arrival and room accommodated all of our needs, especially as I'm disabled. Room a little tired, but immaculately clean, and our daily cleaner couldn't do enough for us (room 1020), including funny and brilliant towel designs daily. The waiters, pool guys (top pool, which is heated) and staff were second to none and work so hard and always with a smile on their faces. The Animation team, made us soooooo welcome, checked everyday that we were ok and happy with everything and worked tirelessly to make everyone happy. Big shout out to Katelyn, who was funny, engaging, hardworking and just brilliant! Thank you! Faye, Dahlia, Jules, and all the lads on the team who were just as great. They just couldn't do enough for everyone and it made our experience here even better. The food was plentiful and heaps of choice, although I didn't feel it was particularly catered for English tastes so I struggled a bit. This hotel is steep and if you have trouble with walking far, I probably wouldn't recommend...there are also no lifts here so worth requesting a ground floor room! All in all a great holiday!

This was my fourth stay at this resort in Makadi Bay, and it keeps getting better every time. The facilities are great and always very well maintained - everything is spotless, and the gardens are beautifully cared for. Each morning you can see the staff making sure everything is neat and perfect. The buffet food is excellent, with plenty of variety and very good quality. The themed restaurants are also nice, but I personally prefer the buffet for its range and consistency. The staff are as friendly and helpful as always, showing genuine Egyptian hospitality at its best. The animation team, in particular, has really improved compared to previous years. They create a fun, positive atmosphere, engaging guests in a respectful and professional way. A special mention to Katlyn and Dahlia - only because I happen to talk with them more, but the entire team was truly impressive. Even the staff promoting the extra services, like spa or diving, are polite and never intrusive. Overall, this resort remains one of my top choices - always a pleasure to return!

Just returned from 10 days at Serenity Alpha. Long post but full info Following reading some of the previous reviews before going was mixed at how our holiday would be, all I would say is go with an open mind and you will have a very nice holiday. Firstly, I'll talk about arriving at Hurghada airport - Absolute cattle market is the best way to describe. We got our visas in advance so didn't have to wait on these. Joined the queue for passport control and wow it took forever. Finally our turn and they didn't even ask for the visa?? We went with Easyjet holidays and booked private transfer to hotel. Finding this was not great and to be honest the price we paid, the transport wasn't fantastic - minibus with no air con on. But rather than book that way you can book directly. Anyway, on to hotel. We arrived late evening (just after 8pm local time). Check in was simple and all relevant information given. We were given a map of the grounds with a lot of printed information such as bar/snack bar/restaurant opening times etc and then taken to room with cases. On arrival to room the porter showed the room and opened patio doors to point out where main restaurant, pools and beach area were in relation to our room. Whilst there the 10 days we also noted others arriving and the main facilities being pointed out to each party which is a great asset rather than you trying to find your way or work from the map. We were in a Grand executive room and WOW. It was huge. The bed was larger than a superking, seating area with table, loads of storage - like a separate dressing area. Even an iron and ironing board (I didn't use but handy) The bathroom was large with a walk in shower. No issues with the heat of water although our shower head could have done with replacing as water was leaking from the hose at the shower head connection (identified this in our feedback form on leaving) and lovely patio to outside. Unfortunately you can't choose your neighbours who decided to walk along (we were ground floor) and present himself outside our patio to ask us to talk quieter at 5pm - so this made us feel uncomfortable as we like our patio/balcony to be a private space to relax, but that's not the hotels fault. And as for the neighbour, well....... we didn't fully quieten! So off to the buffet first night (and rest of 10 days) The food was varied with 3-4 main meat dishes and 1-2 seafood daily on lunch and dinner. There is also a separate pasta station and outside is a grill that has at least 1 seafood and 2-3 meats. They also do some sir fry veg/desserts. I ate the salad every day and no tummy issues (some have reported this) There was no day we didn't find something to enjoy. There are also 6 a la carte's you can chose from between Alpha and Alma. We used the Moroccan and Indian and both were lovely. Only slight irritant about the a la carte's were they were constantly asking all good etc, rather than just leaving us to enjoy. Evening time there is some entertainment at the bar outside the main buffet restaurant. Usually a singer or guitar and then the animation take over for an hour after the main showtime is finished. The showtime is in the ampitheatre (between Alpha and Alma) we didn't actually get there :) Entertainment was so-so. The animation team are good without being too pushy. The clientele of the hotel are very mixed but would say it is 50% at least of Deutsche and many of the songs from entertainment are obviously geared to that. Staff - ALL staff were absolutely great, polite and worked non stop. I did notice in the evening time a couple of gents that seemed to just bark orders at the bar and waiting staff but not actually help. One evening we had rain and one of the gents shouted at the waiter to bring parasols over to the front of the bar area, yet he had already taken a few drink orders from tables. Perhaps the gent/s could have then delivered the drink orders or assisted with parasols, or even the mopping of the rainfall rather than shout at their waiters or are they above that?? A special shout out to Mahmoud, who went above and beyond and made our stay amazing. Tipping - tip what you can if you choose. These guys work very hard and our view is tips give them a little luxury. Tip in EGP then they don't have to exchange etc - have the money in their pocket It's so easy to change currency in the machine in the hotel where they would have to save up and get time to go to a bank to exchange and please don't tip coins. Your 1 euro may seem nice, but they can't change coins. As a couple we had a lovely relaxing time. I wouldn't go here with my Grandkids as not much to keep them entertained from what we seen. I could go on, but seems that would be way too long. We would certainly go back and can't wait to return to Egypt. Last word - Airport on return - Passport out through first door. Luggage through scanner shoes off separate to women and men for through metal detectors. Check in to receive boarding pass. Passport and departure card for next set and then a random passport guy just after (who knows why??) The full security check of hand luggage and full pat down (again male/female different lines) Reading other pages etc I thought this was gong to be horrendous etc but was pretty fluid, just go with the flow.

Hotel is situated around half an hour from the airport (depending on driver). Nowhere to walk out to, but that suited us for what we wanted, relax! There are some shops on the complex. Some of the rooms/hotel decor are worn/dated BUT it is spotlessly clean. Food was really good in the buffet restaurants, always something you'd fancy. There are various restaurants apart from the usual buffet, but we only tried the Barroco restaurant, which is not part of the all inclusive. The food and staff were really lovely, but it was REALLY hot in there. We would have stayed longer if it were cooler and made an evening of it, but it got too much so we left. Bar and restaurant staff work so hard to make this resort special for each person. We were wondering if the size of it would detract from the 'personal touch', but once you find your place, the pool, bar & beach staff make it special for you. The animation staff work tirelessly for 13 hours a day. A special mention to Katalina (Katlyn). She was friendly, funny and very warm. A really lovely young lady. Wonderful snorkelling. I have been to Egypt over 30 times, and we would definitely come back.

Had the best 11 night stay at this wonderful hotel! Food and drink was amazing the server Mahmoud was excellent and couldn’t do anything more to make sure we had a wonderful time! The room was excellent!! And the cleaner dose a amazing job. The animation team are excellent! Shout out to Fey, koko, katlyn and hesham all amazing 😊 Keeping us entertained every day!

We have just returned from a wonderful week in Egypt. We stayed at Serenity Alpha Beach with an All-Inclusive deal. The hotel is set in beautiful grounds with gorgeous, well-maintained gardens and native plants, birds and flowers. The staff/Animation Team can’t do enough to help and were so polite and hardworking, as well as fun and upbeat. The private beach has a pier which you can swim off with amazing snorkelling - so many beautiful fish and corals. There was an excellent selection of foods and always a lot of choice, too. We enjoyed breakfast at the beach restaurant every day, which was a lovely venue set on the beach front. Our room was very big, housekeeping made our towels into different things each day including a boat, a swan, a flower and birds. The water was nice and hot, the AC probably needs servicing but we were barely in our room apart from to sleep. The towels and bedding were immaculate and the mattresses and pillows were of very good quality. The whole of the hotel was well maintained, clean and looked after. It really was a wonderful stay, the only thing we didn’t like was coming home!

The place is a tired in need of a complete renovation and debugged as we are in hospital with legionares disease.

We came to this hotel with high expectations, and honestly, our holiday exceeded everything we imagined ❤️ Room Fantastic, clean And big Food The food was excellent – a wide variety every day, and we always found something new to try. The buffet is rich and well-prepared, with themed dinners and à la carte restaurants available. Everyone can find something they like. Staff The staff were absolutely amazing – always smiling, friendly, and helpful. You can really feel that they care about the guests and want everyone to enjoy their stay. Animation & Entertainment A big plus goes to the animation team – they were fantastic! The program was fun, varied, and not pushy at all. You could choose to be active or just relax. Evening shows were great and created a really nice atmosphere. Beach & Pools The beach is beautiful and located right next to the hotel, perfect for relaxing or snorkeling. There is also a pier to access deeper water. There are several pools, so everyone can find their own space. Also one heated pool

We've been to the Hurghada area over ten times and stayed in many great hotels and resorts. Serenity Alpha Beach is up there with the best. There is a high quality feel in the whole resort - the reception area is magnificent, the grounds well tended and beautiful, the bars are great, the food is excellent (particularly in the a la carte restaurants), the beach is lovely and the staff everywhere are helpful, welcoming and friendly (Ahmed who was at the main pool bar but now at the beach deserves a special shout-out - great guy). One very small comment is that the room we were in, while very spacious and well appointed, was a bit tired. However, we can see upgrading work being carried out on the resort and I'm sure this will be sorted by the next time we visit. All in all a really good experience which we would recommend highly.

We had an amazing stay at the alpha beach. Rooms were lovely, soundings were beautiful, staff couldn’t be more friendly and helpful all around the hotel. The facilities were great, food and drinks lovely and varied and the Al a cartes were amazing. Such a great holiday. A special shout out the Animation team too who do such a great job. In particular Fey, so bursting with energy and enthusiasm and made a special effort to inform us of everything going on and get us involved. Great knowledge on fitness too. A real credit to the hotel and team.

Was so looking forward to coming here for me and my wife's joint birthdays I will start by saying and getting this out of the way Hurgada airport arriving HORRENDOUS be prepared SHOCKING Hurgada airport departure even more HORRENDOUS ABSOLUTELY SHOCKING Definitely don't go to HURGADA Ok travel from airport to hotel about 30/40 minutes in private taxi, longer by coach it is quite a journey On arrival to Serenity it's magnificent to see with a beautiful lobby Fantastic check in and wonderful staff. Our room was one of the last near to the beach and fantastic breakfast restaurant and an amazing saltwater pool Our room 3908 was huge and very comfortable but very very tired with TV and lights hanging of the walls Threadbare carpet,worn bathroom and cracked tiles. Haven said that the beds where really comfortable and the the room guy was a amazing and a great guy decorating our bedroom every day. The bathroom had a great walk in shower which was great Room rate 7/10 Breakfast restaurant close by with an amazing amount of choice but sometimes only luke warm eggs etc 7/10 Pool area with absolutely brilliant towel guys and drinks guy FAULTLESS friendly and amazing 10/10 they will do anything to help you You can book 3 complimentary Al a Carte restaurants a week in Serenity and sister hotel over the road Alma They are amazing but very similar You can switch between both hotels But remember the Alma is for families and is VERY NOISY unlike Serenity which is for Adults The best entertainment is at the Alma however We tried every restaurant and found the choice is first class but very samey so a score of 7/10 again Plentiful drinks menu and cocktails but very weak Plenty of FREE bottles of water All in all I would give it a solid 7/10 Plus points AMAZING GARDENS CORAL BEACH WITH TROPICAL FISH Downside be aware pathways are steep and slippery lots of elderly people fell and injured themselves MASSIVE Downsides HURGADA AIRPORT IN AND OUT 0/10

Excellent! Such an absolutely beautiful hotel and staff. I would definitely recommend here. The food was amazing and fresh and we loved the outside cooking (specials). The service is outstanding. If you want to feel really good about yourself, then this is the place to come to. I can't wait to return. The sea water is so clear that you can't even tell you are in water. The pools have plenty of sunbeds and the staff are always there to help and always with a smile and conversation. I booked this place as a relaxing place with my mother. Just the two of us, and it had exceeded our expectations by far. Perfection! Well done team.

Brought some lanifen cream from there pharmacy they charged me 500 Egypt pounds actual price is 18 Egypt pounds see photos

I was so impressed with Serenity Alpha Beach! The buffet food was the best I've had from an all inclusive resort, plus the al la cartes were superb and offered a great variety of options. The room was very spacious with a comfy bed, loads of clothes storage, large balcony. A highlight was the amazing animal creations done by the cleaning staff using the towels. Despite being a large resort it never felt as such, it is nicely spread out. Would highly recommend Baywatch for breakfast or dinner, as it's more of a restaurant experience and smaller than the main buffet. The staff were very polite and helpful. We couldn't have asked for much more really. Our only negatives (I'm being very fussy here) were the cocktails weren't great, but we found there were plenty of other drinks options. Plus it would be great if the gym could be open earlier than 9am, so you could have breakfast after. Overall, very pleased and I'm sure we will be back!

Fabulous hotel friendly and clean. Great to see Mr Aladin regularly too. The only things that let it down is the limited snack bar choices and the reception staff attitude but the rest of the staff team are fantastic! The a la carte restaurants are great although pre ordering can be a bit tricky depending on how hungry you feel. Spotlessy clean all round - thank you. Great animation team, much improved from previous visits. Joli was great and very friendly. Thank you for another great stay Alpha Hotel.

We had a wonderful stay at this beautiful hotel. The hotel is very clean and well maintained, and the atmosphere is relaxing and welcoming. The staff were extremely friendly, helpful, and always attentive, which made our stay even more enjoyable. The breakfast buffet offered a wide variety of fresh and delicious options, so there was something for everyone. We also really enjoyed the à la carte restaurant — the food was very tasty and nicely prepared, and the service was excellent. Overall, we had a great experience and would definitely recommend this hotel to anyone looking for a comfortable stay with friendly service and great food. We would happily come back again!

Hotel has quite good location about an hour from the airport, beautiful and big garden. Sea view room was spacious with jacuzzi tab. Room on the top were quiet and cleaning every day very careful. The hotel services was on the high level, personnel was kind, smiling and always willing to help. The strongest part of the hotel is animation team! We had spent a very good time during activities like joga, stretching, fitness, olympic games, zumba and Latino lessons. Special thanks to: Dahlia, Wiktoria, Jolie and Koko! The atmosphere were fun, magical and unforgettable. Animators took care of us. They should have their own tip box because they are worth appreciating. We were on two a'la carte dinners in Italian and Asian restaurants in that hotel and that was the best experience ever in the Egypt.

Great hotel, would definitely recommend! Entertainment staff are great especially Faye

Had an amazing time at serenity alpha beach hotel. Very sad to leave after 7 days of beautiful winter sun. We loved everything about the hotel which was beautiful. The animation team especially Joli, Mustafa, Koko & Miley were amazing & involved us in so many activities & greeted us with a smile very morning. The waiters & the bar staff were also fantastic mainly Mohamed at the buffet , Mahmoud in main bar & Ahmed in beach bar. The cleaner Mustafa was also very talented with animal creations with towels & our rooms were kept spotless. All the hotel staff were happy & friendly & made the holiday feel special. Thank you sooo much. We will be back definitely.

We stayed in February 2026. The staff were wonderful — everyone was friendly and welcoming. The bar staff, restaurant team, animation team, and reception were all excellent. We attended yoga, stretching, and fitness classes — the animation team gave it their all 😊 The hotel is in a secluded location, with only another hotel from the same group nearby and the desert around. However, there is plenty of entertainment on the property to have a great time. You can also book a quad bike excursion nearby or go to the center of Hurghada. The rooms are spacious enough and have everything you need. However, they are a bit outdated and could use renovation. The towels should be replaced, and the beach towels are also quite worn — you can tell they’re not new 🙂 The beach and sea are wonderful. The reef is beautiful, and it’s very interesting to watch the fish. The food is delicious, and there is always something for every taste. Lots of meat, seafood, red fish, and grilled dishes. Every day there is something new and varied.

Me and my Husband went to this hotel for 9 nights it was just what we needed, the reason for writing this review is there is 2 members of staff that really need to be recognised for how they made us feel Emad was absolutely amazing what a credit to your hotel the most kind and caring person ever always made sure we were ok and if we needed anything such a good worker and really knows how to make you feel welcome, Also Mohammed the lifeguard at the relaxing pool again made us feel relaxed and genuine kind hearted person. Food was good although it was very repetitive but other than that we had an amazing time.

Rooms were a little bit old but still fine, the animation team were funny and cool and did good exercises, the food was good all in all the hotel is good.

Perfect animation, perfect location and perfect food. In total its a dream hotel i've never been in a better place to relax and do sport at the same time. The pictures don't lie it really looks like this so book your dream and be happy!🤗

Osama le top Husini le top Very satisfied, very good stay Very nice service Only thing was the music and the sound, we couldn’t hear each other speak during dinner Overall it was very good holidays

An excellent resort, great food, loads of variety, they managed our allergy issue with diligence, great beach with a fish filled reef including Dolphins, we made full use of the Dive Centre and Spa, all staff were happy to assist in any way needed or requested, the room was a palace, clean and housekeeping were brilliant, this is a well managed resort and the investment in staff training shines through as the food operations are complex, busy but flow efficiently, the entertainment team were engaged and positive, their command of several different languages is a credit to them.

Very dissatisfied that the premium all inclusive dinner and breakfast venue is closed due to building works. We paid extra for this and for premium alcohol which is non existent. The beach and reef are lovely as are the staff. Special shout out to Ellie in the animation team for making our trip special. I feel we should have been warned about the extensive building work going on ! Our sea view balcony has a great view of a crane with workers banging and crashing and shouting and hollering .

Me and mum stayed at Serenity Hotel for one week for some winter sun, the hotel was amazing and the staff were great especially the entertainment team. Joli greeted me and my mum regularly making sure we were happy providing us with many activities around the hotel. Also the food was one of the best buffet selection I have been too, fresh salads and a big selection of meats everyday. Will happily come again to escape the winter weather back in England.

I expected so much more based on the reviews and the extensive research I did before booking. Aesthetically, the resort was beautiful, with stunning landscaped gardens and pretty red brick paths. It was nice to have the beach at the end of the gardens, with beach-facing restaurants for al-fresco dining. The superior room was large and spacious, but the furniture was outdated and tired. The room was dirty, and the cleaner kept forgetting to replenish the coffee/tea. The room was cleaned on a fundamental level every day. The room was situated close to amenities but secluded enough for peaceful sleep. The service in the resort restaurants was basic; the staff seemed lazy and did just enough. Lunch orders were sent back three times. The staff in the cocktail bar were incapable of making basic cocktails. The reception team were fantastic and set a high standard. The buffet selection in the main restaurant was average, with no plant-based options and limited variety. The quality of the food was cheap. The NYE dinner and evening entertainment were exceptional, but the cocktails were awful, and the animation team missed the countdown. The couple that we sat with made the evening. The hotel and the rooms are in desperate need of a renovation compared to the Hurghada resorts. I would never stay here again.

The reason for the 3/5 is that this is not a 5 star hotel. The room although clean shout out to our cleaner Abdul Hamid who was excellent, requires upgrading as they were dated. On arrival at 19.30 our mini bar was not stocked, only 2 bottles of water and no welcome basket. Our room was a pool view (just) on the ground floor (2046) which was opposite the salty quiet pool which was great. Please stop advertising international drinks. There was one brand of each drink. I have travelled extensively and I’ve never heard of ID vodka, Auld stag whiskey or Butlers gin. Although slightly better than local brands they were still poor. Food was ok in the main buffet, not a large choice but there was always something we could eat. The Ala carte restaurants we tried (Indian & Italian) were very good but booking them on the app was really difficult but the customer relations booked them for us so , Tip - always bring your issues to the attention of the staff as they always tried to solve them. For this I would rate the staff 5/5. When we highlighted the lack of a mini bar and our friend’s leaking shower (room 2044). They instantly upgraded us to purple wrist bands, normally given to repeat guests. This allowed us access to the Bay Watch restaurant for breakfast and evening meal. We found this quieter and food quality better. Wahled (spelling please forgive me) and his team were brilliant. Mansoor who managed the pool area , gave out towels etc was excellent. Nothing was too much trouble and always attentive. He also offered us a do not disturb sign which indicated to sales people I.e fruit juices sellers beauty spa and tattooist etc didn’t bother us. Amir working the bar was also excellent, continuously asked what we wanted and quick to deliver drinks. The hotel is lovely, the grounds are well maintained and the guys who worked the pier were also excellent and passionate in protecting the coral which is well worthwhile seeing so go snorkelling. You can buy masks in the local shop. Trips and activities can be booked at the hotel but we found Ali Baba tours were very good and reasonably priced. Took a day trip to Luxor and as we left at 05.30 the hotel gave us a breakfast pack which we ordered the day before.

Had a very pleasant stay for 4 nights. Food was excellent and all staff were friendly.

What a lovely hotel. The staff work so hard. We wanted for nothing. It was spotless. The buffet restaurants were spotless on, but we tried some of the other restaurants too. The Italian and Moroccon do a good steak. The onion bargies and shrimp curry were lovely in the Indian restaurant. We stayed mainly around the relaxing pools and had lunch at the beach bar. The animation team work none stop and politely ask if you want to join in, but they are not pushy. We especially got on with Ellie May, she was so helpful and lovely. Ask the towel man to give you a " Do not disturb" sign for your loungers and the massage salons leave you alone. We stayed in rooms 3213 and 3215. Great locations. We will definitely be returning.

Absolutely fantastic hotel! The staff cannot do enough to help you. Great food, stunning location with a dive centre 2 minutes walk away! Thoroughly recommend the Luxor and Bianca island trips. Snorkelling on the house reef was beautiful and you are really looked after by staff on the pier itself. Myself and my son had an awesome time. Rooms were really spacious and comfortable. Can really recommend this gem of a hotel.

Everything is good! Everybody is kind. If a can i want to go Back to here. Lot of food lot of drink. Reception was perfect and kind

We had a wonderful time at the Serenity Alpha Beach Hotel over Christmas. Hotel and all staff are amazing. Food and drink were so good and our room was kept spotlessly clean by Ahmed who couldn’t do enough for us and provided us with daily towel animals he made. He really made our holiday. All staff are amazing and are so helpful and just want you to enjoy your holiday. I enjoyed going to Yoga, stretching classes and aqua fit and the entertainment team are enthusiastic and friendly. Ellie (from Scunthorpe) from the Entertainment team always came over for a chat when we saw her on the beach and around hotel. Beach was nice and snorkelling good but was quite windy for a day or two whilst we were there so water was quite choppy but did get better. We highly recommend this hotel and would certainly love to return again in the future. Thank you for a great stay and to your lovely staff who always have a smile and can’t do enough for you.

I wholeheartedly recommend this hotel to anyone who would like to spend their holiday in a clean, calm and peaceful environment, where everything is provided for perfect relaxation. For me, it was a special value that there are no water slides and no constantly loud, overwhelming music. This was a solo trip, and I was able to completely recharge and truly rest. Every single waiter, receptionist and staff member was incredibly kind, warm and welcoming. The coral reef beach by the hotel is absolutely stunning. Watching the beautiful fish, I could feel in every moment how my soul and nervous system were regenerating. This whole experience was a perfect holiday for me, and I am endlessly grateful to all the staff for it. The food was also delicious and of excellent quality. I would especially like to highlight the singer who performed on several evenings, including the evening of January 8, singing classic songs. I will remember her wonderful voice forever — she sang in such a heartfelt and touching way. I truly hope this feedback reaches her, because she gave me so much. She is definitely someone worth paying attention to, as her performances are elegant, emotional and of very high quality. She touched me deeply; it was one of the most beautiful evenings of my life. I am very grateful that I could experience all of this. I loved every single moment of this holiday, and I cannot wait to return. Thank you for everything. 🙏❤️

It was a brilliant holiday at this property, everyone has been very hospitable Osama from reception, khaled from restaurant , Ahmed from restaurant almost everyone was very attentive and respectful (apologies as I cannot remember everyone names)… I’ll be back there soon

The hotel appearance looks amazing, upon checking in, the staff are attentive to one’s needs. Food 10/10 Ambience 10/10 Hospitality 9/10 House keeping 10/10 Entertainments 9/10 The beach is accessible through the beautiful grounds. This beach is not suitable for young children. The sea is difficult to get into. Sea shoes are a must. 4/10. Ideal for adults to relax in the sunshine. I rate this hotel as 8.5/10

Good place where to chill. Have 3 separated pools( one main and too relax, salty), it’s good because you have options. Food is good and have themed days. Room was little bit dirty and outdated, but good thing was that you have safe for your good stuff. Be prepared for hustlers who are trying to sell you all kinds of stuff and activities, if you don’t want to be bothered take “Do not disturb” baggie at towel spot. It makes less visits at you. Staff is friendly and supportive, specially when there is not lot of people.

From check in until checkout we were given the best service from all staff. Cases taken to room on golf trolley and wife who has slight mobility issues also taken to room on the spare seat. Meals improved as 12 nights went on and the last four nights there we ate down at the bay watch restaurant as we hadn't used our al a carte vouchers previously the restaurant is more intimate and the food is exceptional. During our stay it was our 25th wedding anniversary and the hotel helped me to sort out some flowers for my wife and had the room made up to celebrate the occasion as well. Overall our first visit to this ancient land and it as opened our eyes to a whole new country of which we will be revisiting and a hotel to which we will definitely be returning to.

Fabulous holiday all round. Staff were accommodating without being too intrusive. Huge shout out to Khaled at the beachside restaurant, Mostapha at dinner and cleaners Younis and Abdisalam. Rooms were large, clean and comfortable. The towel sculptures were amazing. Huge selection of varied food. Several pools - saltwater, heated etc. Only drawback is that the sea, although beautiful, is not deep enough for swimming. And the deeper waters were only accessible at certain times.

All the best for this TEAM 🌻🌼🌸🌺😜😄 I FELT SI HAPPY AND SO AMAIZ, knowing that there are still nice a wonderful people in the WORLD… like this team SERENITY ALPHA BEACH. WE HAD A VERY GOOD TIME AND WE SPENDT A BEAUTIFUL AND INTERESTING TIME AS WELL … I loved all of them! Keep dining like this .. please .. you must. It stop at all. Thanks for the time we enjoy together! 🌷💐🌻🌼😜😄🤗🤗🤗😘

I had an amazing time once again,amazing hotel friendly and very helpful staff a lovely place to relax.All the staff are very friendly but would like to say a special thankyou to safaa she was so lovely kind and warm always had a smile on her face and my stay as a solo traveller she made it even more wonderful so if your reading this safaa thankyou very much many thanks Paul winthrop

Fantastic grounds and staff, always sunny! The house keeping fellas were really friendly and made great characters out of towels everyday.

Had such a lovely time at the serenity alpha beach in October. The hotel was lovely and the staff couldn’t do enough for you every single one of them. Was my daughters birthday whist I was there Larena couldn’t do enough to help as well as the pool guys down at the salt water pool ( Big shout out to the 2 barmen at the main pool too they really looked after us well all holiday ( Hamed & Lamine Yamal 😉) . . Love love love the animation team especially Ellie, kaitlyn momo and the rest of the team they work really hard ❤️ all run really well by G. Would deffo return

The checkin was smooth the room allocated was very comfortable with a sea view, room cleanliness was good by the cleaner allocated to our room. We had an issue with the shower pressure which we notified but unfortunately could not be resolved. WIFI was an issue in the bedroom and some other areas apart from the lounge. Would have preferred a smart TV as the channels provided were limited. The spread was plentiful with lots of choice of Veg and non Veg. The main swimming pool area was clean and well serviced lots of loungers activities and books to read and plenty of snacks and refreshments available. The beach bar restaurant was accessible and had good food and service. Plenty of activities provided was plentiful such as crazy golf yoga to aqua aerobics. Late afternoon fresh juices and fruit was provided by the main swimming pool area. The dinner was had a lot of choice with a bbq. There were two bars in the main area providing different types of drink from cocktails to mocktails and spirits. Evening entertainment was varied and enjoyable. I would like to thank all the staff especially Heba, Yarana, Osama receptionist, Zang, Chef Yesser, Mina Opdys and all our thanks for to waiter Eleria and Mahmood

Remotely located. Very safe place. Very quiet. Kids are mostly in the neighboring hotel which is also accessible. Good food (but no 24/7 option)

This is my second time visiting Egypt, and I don’t regret choosing this hotel at all! Everything was just perfect. The food was delicious and varied every day, and the staff were all so kind, attentive, and welcoming. The hospitality was excellent. The rooms were clean, the cleaning service came every day, and the fridge was always restocked with water and soft drinks. Sometimes we even got a plate of fresh fruits, such a nice touch! The pools were clean and well-maintained. The DJ at the main pool was amazing, always playing great music and creating a fun atmosphere. The daily activities and evening shows were entertaining and different every day. The animation team was super friendly, always smiling and full of positive energy. A special mention to the chef animator, Miley, who was always in a great mood. If I come back to Hurghada, I’ll definitely come back to this hotel without hesitation!

Me and my family had a very nice experience at this hotel. We were there in September 2025. The weather was great, the hotel was very nice, the rooms were cleaned daily. I admired the hospitality of the hosts and their friendly approach. I can highly recommend serenity alpha beach to anyone looking for a relaxing holiday and enjoying beautiful surroundings. ps. snorkelling is a must at this hotel, it was one of the best experiences of my life

Lovely Hotel. Was more relaxing than "party mode" which is just what we like. Ali (pool attendant) and Abdel Rahman (bar attendant) at the heated pool were fantastic and made each day very relaxing with their excellent service.

It was amazing. All the staff were so friendly and helpful especially some of the animation team- Ellie, Katlyn and Moksha. Me and my family really enjoyed staying here and would definitely come back!

For a person with limited mobility (prosthetic leg) walking up and down lots of steps and slopes is not the easiest... not a lift in site. To get to any of the swimming pools, beach or resturants is a challenge so if you have limited mobility, seriously consider before booking. The majority of the staff seem to favour other nationalities (German, Dutch etc) before conversing with the "British", which is a shame. The few staff members that we had regular interactions with were very pleasant and couldn't do enough for you. Cannot promote either the Indian or Brazilian restaurants enough, fantastic. Indian - small setting, but great food and staff couldn't do enough. Brazilian - for the feast ahead you need to expect to be available for 2 - 3 hours. Every morning around the main pool, be prepared to be peppered with either traders trying to sign you up for different ventures (Spa, Beuaty, trips etc). There are signs you can get from the pools side that say "Do not Disturb", but they ignore these. The entertainment staff trying to coax you into whatever exercise or activity is on that day will be another constant. On checkout my wife completed a feedback form and when reception read through, she was given the 3rd degree over her comments. Where if things were thoroughly explained at check in then her comments may have been different.

Was a excelllent experience, i will come again maybe next year. Thanks for all and i will thank a lot to Mohamed :))))))))

“I had an absolutely wonderful stay at this resort! The staff were incredibly friendly and attentive, specially Osama from reception and Norah from entertainment team, always going above and beyond to make sure we were comfortable. The rooms were spotless and beautifully decorated, with stunning views of the ocean. The food was delicious, offering a great mix of local and international dishes. The entire atmosphere was peaceful and relaxing — perfect for a holiday getaway. Can’t wait to come back again soon!”

Our stay was very good staff were very helpful during the stay made the holiday unforgettable. Osama was very helpful in the reception with a huge smile and wonderful welcome.

It was Great! I love Egypt, the people and the Trips! The Animation team at Serenity Alpha was sooo cool! Seee youuu next year! The Hotel was also really Clean They have many pools and a riff at the Strand.

Amazing stay! The hotel’s location is perfect with breathtaking views and a peaceful atmosphere. Rooms were clean, spacious, and quiet — we slept so well! Great value for money, delicious and varied food, and excellent service. Special thanks to Miss Larina for her kindness and warm smile. We’d love to come back next year!

Just about to fly home from a lovely holiday here at Serenity Alpha Beach. The hotel is beautiful, right on a private beach and a platform that you can snorkel from. There are 3 pools, one lively and 2 more quiet ones. All the staff her cannot do enough for you, especially Mohammed from the main restaurant, our cleaner and the staff at the bars who always remembered your drinks. The room was very spacious and clean if not a little tired, the minibar stocked up regularly and fresh water every day. The entertainment staff worked hard, I particularly enjoyed the yoga. I fully recommend the spa, Minhe who gave me a trio of massages over the week was amazing in relaxing my frozen shoulder.

This was our first holiday in Egypt and we loved it! The hotel was lovely, we had a great room, a bit tired but really big and had everything we needed, our room guy Hamed cleaned our room spotlessly every single day, refilled our fridge daily and left the most beautiful decorations on our anniversary 😍 he worked so hard! The food was great, the selection was varied and there was always something to enjoy. We enjoyed the outside bbq area and the bay watch restaurant with a beautiful view of the beach for dinner. We made friends with all the guys who served drinks and we were never left with empty glasses 🤪 they all work incredibly hard keeping everything clean & tidy. Special mention to Mohamed the manager of the main restaurant area who we made good friends with, he really looked after us, sadly we never got to say goodbye before we left, he was a great guy!! We hung around the main pool area alot and the lifeguards would always get us towels and a sunbed, set up our umbrella and chat to us every day, they were so lovely and again work so incredibly hard keeping the area safe, clean and tidy. The guy who runs the bar at the pool remembers everyone's drinks and runs about serving everyone with a smile and a 'I love you' he was amazing ❤️ The animation team were always about working so hard, especially Ellie - Mae & Mo, always getting everyone involved in fun games and activities, their energy was so infectious and we made great friends with them 💕the water polo was great fun, the foam party was hilarious, we joined in with lots of stuff. We miss you guys 💖 The guys that come round from the shops selling stuff are lovely too, we never bought anything and after saying no thank you a few times, we would just chat to them and learn about their families and culture, it was really nice. Overall we really enjoyed our holiday, everyone was incredibly friendly and would definitely come back ❤️

We have been to Serenity now for 6 times (and counting!). It is simply paradise on Earth. The staff is the best! From bartender to poolmaster like Ahmed Sayed to restaurant manager like Mohamed Yehia. We will keep coming back every year! See you in March 26

It was an amazing period .. we interested a lot . Everything was more than perfect Also we did our gender reveal all the team were helpful especially Ms.Heba she helped us alot.

The staff was friendly and professional and the service was great I recommend the hotel for anyone looking for relaxation and royalty ❤️👌

Amazing place for relaxation. It's a very clean and quiet hotel. The food and the snacks are amazing and the staff was very helpful. The whole experience was fantastic. The only downside was the beach. It has so many rocks. But once you go into the deep, the view is amazing. Snorkling, diving, just watching from the side, it was all a great experience.

الخدمة رائعة جدا وال Staff very qualified And special thanks for Mr Mohamed Ibrahim (reception)&Hitham ez al Arab (Hotel Manager) Overall excellent experience in Serenity hotels

We just stayed a week in Serenity Alpha Beach. In short: a very nice big but quiet resort. Ideal for the escape from the busy daily life and to be pampered. Every day of the staff is doing everything here to make you happy, with the delicious food, service and above all their kindness. The food is very varied. Compared to many other previously visited resorts, the food is of a high standard and very varied. Some something for everyone! The accommodations may be able to get a renovation/update in the meantime, but you don't have to give up on luxury or supplies. Everything is definitely present and taken care of! We already had a very nice stay and would definitely recommend in terms of price / quality ratios.

It was an extraordinary experience! The staff was very polite, always smiling, and the rooms were very clean! I highly recommend

Absolutely amazing resort the staff couldn’t do enough for us and were all so friendly, big thanks to Karam and Ahmed from the relax swim up bar, and Ahmed the lifeguard and amir from the baywatch bar his cocktails were amazing, food was really good, really good variety every day and the beach bar for lunch was so relaxing, we did appear to be one of the only English couples at the time we were there but we met some lovely people, if you get chance try the Brazilian restaurant so much food we couldn’t do it all but amazing quality thank you to everyone that made our stay so amazing

Very nice Hotel need a modifications staff all very helpful polite also the entertainment team of very good keeping everyone occupied with taking part in games during the day and activities. Also night shows are very nice.

À peine arrivés à l’hôtel, nous avons été pris en charge tout de suite. Le personnel de l’accueil est extrêmement sympathique et parle plusieurs langues (merci à Ousama !). Nous avons fait un upgrade pour une chambre avec baignoire jacuzzi : spacieuse, propre et avec une très belle terrasse. Quelques traces de vétusté, mais rien de gênant. Le parc et les piscines sont magnifiques et très bien entretenus, rendant le séjour vraiment agréable. Les piscines “relaxing” sont calmes et il y a très peu d’enfants, un vrai plus ! Côté nourriture, c’est varié et bon pour un all inclusive. Quelques soucis de Wi-Fi vite réglés par l’accueil. Seul bémol : les animateurs pas très impliqués et un peu trop flirteuses/flirteurs meme avec les tres jeunes Pas mal de gens avec des tatouages natio ou n.azi (pas la faute de l’hotel) En résumé, un excellent séjour ! Nous reviendrons sans hésiter. Merci à tout le personnel, et tout particulièrement à Ousama ! 🌞

Hi, for me personal everything was good. The food was ok, almost different every day, the entertaiment group was super nice, they have a lot of energy, the outside garden and places are super beautiful. For me and my friend the problem was the inside of the rooms, we were expected to be more like 5 stars, but we were disspointed. The rooms are old, the furniture it is like you see it in the pictures but old not really like there. The doors and the windows are very old and demaged ( i mean in my friend room it was like this, i will attach the photos), you hear the wind because of the doors. The staff was super, and really try to make everybody a good staying. My friend wanted to change the room, because of the broken wall or windows(i don’t know to explain), and they changed her with another one. So my recomandation for you the tourists it is, if you don’t mind of the old furniture and old door and windows, you can really come here, everything it is nice. My recomandation for the manager, it is to try to paint a bit the walls on the rooms, to change a bit the furniture..

The scenery of the Red Sea is stunning — it’s a wonderful place to relax and enjoy a vacation. We are travelers from Taiwan, and Vanessa invited us to join a dart-throwing activity. The rules were clearly explained, and the process went smoothly. We had a great experience and truly appreciate the animation team at Serenity Alpha Beach for giving us such a wonderful memory.

Absolutely lovely hotel from staff to the food, amazing . The whole complex was clean and the gardens and pool areas are spotless. The pool was a little too cold the first week in April however we sunbathed by the quiet adult only pool , the pool guy was so friendly and brought your towels to your chosen sunbeds, and the pool bar staff bring your drinks for you,great service. Our room overlooked the quiet pool and was peaceful and stocked with soft drinks and water daily, our room boy was very friendly and cleaned our room brilliantly. The rooms are a little dated but does not spoil your holiday. The food is amazing. loads of choice and tasty,the beef melts in your mouth, gorgeous! please note as we didnt realise for a few days there is also an outside area doing food such as chips , kebabs bbq food should you want a change. There are multiple place to sit and eat your food. Breakfast was nice too with a good selection , i had egg on toast most days though.The drinks are avaiable from numerous bars, the cocktails are not upto much but ok. plenty of selection of others though.All the staff are amazing except one guy on reception who was ignorant. All the other staff on reception, pool guys , room guys, waiters, customer relations, all are so helpful and the guys on the towel beach huts too. There is a bit of a hill on the complex from some rooms to the main reception and restaurant this could be a problem for those with a mobility problem. All in all we had a lovely peaceful week at a great hotel, do not hesitate to go its fabulous.

Serenity Alpha Beach is one of the most beautiful resorts I've been to, the staff, the food and especially the animation team made me have one of the best vacations ever!

Serentit Alpha Beach is a very beautiful hotel, all the staff are extremely friendly and you are treated well. Be sure to try out the themed restaurants and make your reservations in good time. The entertainment team is also very well coordinated, so get in touch with them as they will also help to make your vacation even better. Nour in particular, with her open and friendly manner, will ensure you have a special vacation.

Pros: -very lovely property well maintained -Staff extremely friendly and try to be helpful in spite of language barrier -All inclusive if you like your beer and wine or liquor -food and water are safe to eat and drink. Ice included. The hotel really keeps good standards to make sure guests do not get “Delhi Belly”! So feel safe eating at the resort. -grounds are just lovely and so well maintained -all the chairs and loungers are in good working order with plenty of umbrellas and loungers at the hotel beachfront -many large pools including adult only pools -ample food choices at the buffet restaurants -great resort for the working class and retired Germans since one price covers everything from lodgings, food and drink. Staff were always trying to be friendly and helpful if they could. I used my Google Translate several times English to Arabic and it worked fine if language was a barrier. Staff worked so hard to keep customers happy and the grounds looking beautiful. It is an Oasis in the desert. Snorkeling right off the waterfront pier is quite good for seeing fish and the staff are smart enough to know to throw bread into the water when people get in to snorkel to draw fish. Cons: Because the hotel caters to an European audience, primarily German, everyone is smoking. Only the indoor restaurants and lobby are smoke free. Then again that is most places in the world outside of California. -The cooked food is flavorless and meats are over cooked making them dry and chewy. -AC barely worked in the room but since we picked a time of year that it was not blistering hot so we managed. -Forget any stable WiFi except in the lobby. So make sure you have a good data plan. -The speciality restaurants food is not much different than the food served in the main dining halls. We tried one and canceled the rest as the food seemed to be the same. Overall it was a very nice and relaxing resort. I would recommend it for a week of just being lazy. While the food was disappointing for our tastebuds and the WiFi sucked, I would recommend it to anyone who needs a break and wants to just chill.

We came to this hotel 6 years ago, so were really looking forward to our return. When we arrived we unfortunately did not receive a welcome drink. We were given our key cards etc, signed into the Wi-Fi and went to our rooms. I requested a change of room and this was done immediately no hassle what so ever, the room had a great view and was extremely spacious. (1253) our friends were in 3091 and would like to say a big thank you to Ahmed who kept there room spotless and was very creative with his towel art. There were very few changes, accept for the Baywatch Restaurant and Bar Area, located by the Beach. We found out by chance that as returning customers we were able to use this restaurant for Breakfast and Dinner our waiter was Khaled, he and all the staff worked so hard to keep everyone happy. Ramadan who greeted you as you entered and took room numbers just happened to mention it when we were having a conversation about it. When we were here before the restaurant was just a derelict building. (which you can see in the attached photos) I think this is something that should of been mentioned on arrival. It was much quieter than the main restaurant. We loved it. We also ate of the Beach Restaurant, they have a set menu with quite a few choices and this was waiter service, Peter was one of the waiters. Three of the A la carte Restaurants are in the sister hotel opposite Serenity Alma, food was great we went 3 times. I do have 1 negative, you have to book the A la carte restaurants by using a touch screen, you also have to view the menus this way, you need your room number and code which you are given on arrival which is used for your Wi-Fi access. This is ok if you don't mind using a computer screen and there isn't a queue behind you as this can take some time as you have to choose your food for each person. Not sure how the older generation would get on. Lost the personal touch of sitting and going through the menus at leisure. Not a great deal of entertainment at night, on a couple of nights they had people come in for Dance shows etc. There was an animation team but they were not easy to spot, I felt that they should of all been dressed the same, a proper uniform to show they were a Team and making them easier to spot. It can't cost that much to kit them out. Only 2 of the Team Ellie-May and Emily spoke to us during our 2 weeks. Ellie-May was bright and bubbly, always had time for a chat. The Gardens and communal areas were always spotless including the toilets we used down by the beach they were frequently throughout the day, the young man did a fab job. The food in all the restaurants was fantastic, so many choices even for a fussy eater like me. We liked the Salty pool, we spent our days there and would like to thank Alaa, Mohamed and both the pool boys for always making sure we had drinks and sun beds. The rooms are clean but are looking a little tired, the air-con is not as cold as it could be, but all in all the atmosphere and staff are amazing.

It was a quite place, where it looks like in the pictures. But I think the other hotel had more Food options and a better Entertainment Team. And to be honest, many workers there tried to flirt with me while my husband sat somewhere else.

I stayed at Serenity Alpha Beach for a week on my own, and honestly? I couldn’t have picked a better place. The hotel itself is beautiful, the beach is right there, and everything was super clean and well organized. But what really made it special were the entertainers. Traveling alone can sometimes feel a bit awkward, but the animation team made me feel welcome from day one. They were so full of good vibes, always up for a laugh, and really brought people together – without forcing anything. I ended up joining games, dancing in the evening shows, and even making a few new friends, all thanks to the atmosphere they created. Big shoutout to the whole crew – you guys are legends! Would 100% come back – solo or not. If you’re traveling alone and worried about getting bored? Don’t be. You’ll be in great hands here.

Very nice hotel and the staff are very friendly we will come again and especially we want to highlight Manu the barman and the lifeguard of the relaxing pool Mahmoud for being very kind funny and friendly people. we love them very much and we hope to see them again. thank you all for this wonderful stay!

Just had two wonderful weeks at this amazing hotel. It was our second visit and was as good, if not better than before. The staff cannot do enough for you, they all want you to enjoy your stay. There was some new a la carte restaurants and although they are all good the chandrika (indian) was our absolute favourite. The manager of the chandrika went out of his way to make the experience fantastic and fun. The rooms are spacious and clean the pools are well looked after and clean and the food in the buffet restaurants and snack bar is amazing, if you can't find at least one thing you like then there's something wrong, there's so many choices and varieties. We will definitely return, to our now absolute favourite hotel, just hope it's soon. Please praise all the staff as they are what make this hotel so good 😊

1. One of the best hotels I’ve ever stayed in – the place is very clean and the service is excellent. 2. The staff were extremely respectful and helpful, I truly felt at home. 3. The view was amazing, and the food was varied and absolutely delicious. 4. I highly recommend this hotel to anyone visiting the area – it was truly a special experience. 5. It was a comfortable and safe stay, and I’ll definitely come back again, God willing.

We stayed here as a family from July 10th to 14th, and it was a truly memorable experience. 🏝 **Location** The hotel is located on the south outskirts of Makadi Bay and consists of two connected properties: Serenity Alma and Serenity Alpha. A peaceful area with easy access to all essentials. 🛎 **Reception and Luggage Service** Staff at the reception were kind and helpful. There’s an ATM conveniently placed in the corner of the lobby. 🛏 **Room** Our room was a bit old but very clean. Whenever we needed something, the response was quick. A helpful tip: request an extra key card to keep the air conditioning running while you're away – absolutely crucial during the hot summer days. 🍽 **Food and Beverage** We dined mainly at the main restaurant, which offered a good variety of tasty food. Every meal included freshly grilled and fried options outdoors. Each evening featured a themed dinner – one night was Egyptian, with guests seated on colorful stools enjoying puff pastry sweets. Both alcoholic and non-alcoholic cocktails were of impressive quality. We also visited the beach restaurant once in the afternoon and had snacks – the pizza and tuna salad left a great impression. 👨‍👩‍👧‍👦 **Personnel and Service** Overall, the staff were friendly, helpful, and seemed to have a genuine sense of hospitality. The shuttle bus service was fast – when we missed one, security called and the bus returned promptly to pick us up. 🌴 **Facilities** Beautiful date trees surrounded the pool areas. There was a large cage with two giant parrots and a tiny turtle on the ground – a favorite spot for the kids. 🌊 **Beach and Corals** The seabed is made up of hard coral, so it’s best to wear water shoes when walking. To our surprise, the shallow waters were teeming with life – we spotted shrimp, fish, a large moray eel, and two juveniles on different days. We went diving once at the house reef. While some of the corals were partially dead, marine life was thriving. We encountered at least three moray eels, an octopus, lionfish, and several other species. ✨ **Conclusion** Serenity Alpha Beach is a family-friendly resort that’s definitely worth your vacation time and money.

I had a wonderful time at this hotel It’s calm very big and well maintained the DJ aboud was incredible super friendly and kept the vibes fun from the animation team I loved Rinka our favorite animation girl she’s so sweet, energetic, and welcoming. Special thanks to the lifeguards Ahmed for he big boss and Mansoor always very kind and professional the staff overall are kind and helpful.

this hotel is huge like truly huge it has 5 pools and the staff are so so nice especially ahmed the lifeguard, the food is good and the animation is fun as well the water in the beach is crystal clear , highly recommended 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

We have just returned from absolutely wonderful 10 days of holidays in Serenity Alpha Beach. The hotel has the most spectacular home coral reef - it's a huge coral wall, vibrant, and very much alive (many reefs in the Red Sea are dead, unfortunately). You are guaranteed to see lots of different colourful species of fish any time you get into the water. If you're lucky, you might even encounter sea turtles, dolphins, mantas, and dugongs. We also fell in love with the hotel's grounds - it's like an oasis, green and beautiful. Whoever planted all those trees many years ago deserves our gratitude. There are some very special species of trees growing on the hotel grounds. Some are native to Madagascar, some to Caribbean, some to India. All the trees are very well established and taken great care of. We felt like we were living in Botanical Gardens somewhere. Huge thanks to everyone taking care of all the plants there. It's definitely not easy to keep them in perfect health in Egyptian climate 🙏 The food was also great, in every restaurant. In addition to the main restaurant and Bay Watch restaurant on the beach, we had an option to choose any 3 out of 6 other themed restaurants for every week of stay. We chose Italian and Indian - both were 10 out of 10! It is worth mentioning that every member of staff in every restaurant was beyond helpful and nice! Our special thanks go to Ahmed Mahmoud Hasan from the Bay Watch Restaurant. He made our every meal an extremely enjoyable experience. We are also very grateful to Mr. Mahmoud, at the reception, for our room upgrade and for our access to the Bay Watch Restaurant 🙏 This made our holidays absolutely perfect! Animation was also a high-quality one. Every day and every night, there was something to keep the guests entertained. We personally loved the Fire Show, it was absolutely breathtaking. There are some shops on the hotel grounds which is very convenient since the hotel is quite far away from Hurgada. Mr. Mina Nushy Sabry, the owner of the Book Shop, was especially helpful. He sourced something for us that we wanted but couldn't find. He is a very nice person, we really enjoyed our conversations with him. Abdullah, Hassan, and all the guys from the Oil Shop on the beach are also absolutely brilliant. They were always super friendly and super helpful, a real pleasure to interact with. I am so happy I brought home a bunch of aromatic treasures from their shop. All in all, it was a wonderful experience, and I hope we will be back - next time with a big group of friends! This hotel deserves heartfelt recommendation 🤩

The hotel is more than wonderful, all the hotel staff are friendly and extremely helpful, especially Mr. Haitham Ezz El Arab and Mr. Mohamed Awis. The rooms are spacious and comfortable, the green spaces inside the hotel are vast, the coral reefs on the beach are breathtaking, the food is varied and very delicious, the hotel is very close to Serenity Ross Park, I recommend the visit and I intend to repeat it.

The working crew very professional and respective , with a worm smile They have brilliant chefs making best food ever , we enjoyed it so much ❤️

I had a truly wonderful stay at this hotel! The staff were incredibly friendly and helpful, always ready to assist with a smile. The rooms were clean, comfortable, and well-equipped. I especially loved the peaceful atmosphere and the attention to detail in every corner. The location was perfect — close to everything, yet quiet enough for a relaxing break. Highly recommended, and I’d definitely love to come back again!

Gerçekten gerek yapı estetiği gerekse aktivite alanlarının dizaynı büyük bir otel için güzel ayarlanmış. Otelin her yerinde yeme içme ve dinlenme için ulaşılabilir bir potansiyel var. Yemekler ve özellikle tatlılar harika. Tüm Personel güleryüzlü, ilgili ve çalışkan, hiçbir şeyin eksikliğini hissetmedik. Daha ilk girişimizden ayrılışımıza kadar olan süreçte bize çok anlayışlı ve misafirperver davranan resepsiyonist Muhammed, Mazen, Mahmud ve isimini hatırlayamadığımız tüm personele ve otel yönetimine çok teşekkürler. Burayı kesinlikle yakınlarıma tavsiye edeceğim.

I’m a current guest of the hotel, on day 8 of my trip. I’ll start with the good. The hotel grounds are nice, from the hotel lobby and restaurants to the gardens. The staff are incredible and really do their best to make your stay worthwhile. They are attentive and super friendly. Now for the not so good (in my opinion). The rooms are not the best when you consider the rest of the hotel grounds. They really need modernising to make them nicer. The WiFi is good in communal areas, such as restaurants/the lobby but very intermittent in the room. There is a pool table in the lobby that you can pay €2 per hour to play on but it needs to be thrown away and replaced - it is the worst pool table you will ever try to play on and the cues are in awful shape too. If you like to have a few drinks then you won’t find any premium liqueur here and the food has been hit and miss. I’ve found the food to be very poor quality (bland flavours) in the buffet restaurants for half of my time here and good the other half - although there is generally a good choice of options. I ate at the Italian a la carte restaurant and found that to be really poor, but the Mexican was fairly good and the Indian restaurant is exceptional - a real gem that the hotel should do more to promote. I’m eating at the Brazilian steakhouse tonight because I’ve heard good things from other guests, but this comes at an additional charge of €20 per person for an eat as much as you like experience. Although the staff are nice, there are a lot of commission based sellers (trips/spa treatments etc) that work the pools and you find yourself being stuck talking to someone every 2 minutes, and they are clearly trying to make big mark ups from you, because some of the spa treatments are cheaper in England! (Although you can barter). As a tip, you can get a ‘do not disturb’ sign and hang it under your parasol and they’re generally quite good at leaving you alone then. If you want to book trips then you’re best to speak to Mohamed at the taxi bay in the lobby, he’s really friendly and will give you a reasonable price for what is being offered, providing local guides and private drivers, which is better than what your tour operator will do. He even arranged breakfast boxes for me, my wife and our driver from the hotel when we hadn’t even asked for them - which was a nice touch. Overall, I have enjoyed my stay here, but the hotel needs to work on a few things to make it truly a 5* in my opinion.

Fabulous hotel, the buildings may not be 5* but the staff make up for it, the food was excellent and I’m veggie, so many staff that make your stay enjoyable from Alaa(aka David Beckham) who made sure we always had what we needed to mamoud at the pool and walid in the restaurant, the entertainment team always busy special thanks to Abbie, then there’s Peter in the mornings who welcomes you with a smile at the bay watch restaurant and Eslam who has our drinks at the ready! All I can say is you will love this hotel I honestly could not find fault with it the rooms were very clean and after worrying about the mozzies there’s was no need as no bites! You will love it here!!

We stayed at Serenity Alpha Beach (used to be Serenity Makadi Beach) in July 2024 and honestly had such a good time. The hotel was spotless the whole week, and the facilities were way better than we expected. We spent most of our time at the adults-only pool area – it was really chilled, no loud music, no kids running around, just proper peaceful. The main pool we used had a pool bar right in the middle and loads of space to lie half in the water on the sloped edges, which was ideal when the heat picked up. It was honestly bliss – just laying there, drink in hand, sun on your face but still cool. Couldn’t fault it. Our room was on the ground floor and opened out onto the pool and gardens, which was perfect for us. Made everything so much easier – straight out in the morning to grab a sunbed, and just as easy to pop back in for a shower or chill on the terrace before dinner. Food-wise, it was way better than we expected for an all-inclusive. Big variety, something new most days, and really decent quality. We were never ill, which can sometimes be a worry in Egypt, and always looked forward to mealtimes. The beach was also spot on – soft sand, clear water, and loads of colourful fish and coral if you fancy a bit of snorkelling. The beach bar did some great snacks too if you didn’t fancy heading back up to the main restaurant. All in all, it was one of the most relaxing holidays we’ve had. If you’re after a peaceful, adults-only vibe with good food, great service, and plenty of sun – I’d definitely recommend it.

Our 3rd stay here now it has definitely become our second home. The staff here from managers to cleaners go out of their way to make your stay as perfect as possible. The towel art in the room was fantastic. The food as always hit the right spot from breakfast through to dinner. The animation team are absolutely fab especially Miley Moksha Katlyn Abby and of course Mido. Mario the sand art man is absolutely fantastic his skills are so good I would definitely recommend paying him a visit. All the bar staff were amazing. It was good to see Aladin and Eslam again. Thank you all for making our holiday special and cannot wait to come back for our next visit.

Stayed from the 8th of June until the 22nd in room 2054. Everything about this holiday was fantastic, Food, pools, cleanliness. Our cleaner was lovely and so helpful. The pool area was well looked after by Khaled, who is such a nice and helpful man. Mamhood looked after us with a big cheerful smile, we missed him the last few days as he went on holiday, but the waiter who took over was lovely. All in all the staff were lovely. Thank you so much for a lovely holiday, will definitely recommend. .

Good resort! Very good food! We was very surprise about the food, really! Clean and good room. The beach: the sunbad need upgrade! They have a nice coral but...the red flag its up all the time 🫥. Animation Team not really present, can be better! In the rest all staff are very nice and work for you to have a good stay. Thank you mister Mohamed for all. You make our holiday to be the best one! 🙏🙏🙏

Couldn't fault this hotel.... Hussain on room service first class.... We were in room 3236...had a sea view.... I've read some have said it over looks waste ground.... I used tto like watching the quad bikes and having a beer..... All staff friendly and helfull... Speciality restraunnts good.... We enjoyed Indian the best plenty to eat and drink... The manager brought us oout some moree😎... If you like to walk out and look rondd there's not much about but we didn't intend to go far as we've done all the trips before... Wife bought some body oils from achmed nice friendly chap.... As said very nice all round.... If you've got bad legs... No lifts.... Get a ground floor room.... Other than that 10 out 10....most members of staff called mo.... Main pool mo friendly and hiis matte can't recall his name... Liked the jet ski display in the pool.... Haven't seen that in u k!! Orr any where😍

It was so beautiful there. I love the animation team it was so funny specially nour she was so good in face drawing wow I miss this amazing hotel

Myself and 18 year old daughter have just come back from a week at this hotel. This wasn’t our first trip to Hurghada so the hotel had a lot to live up to as we wanted to try somewhere different. The staff really do make this hotel, always very clean and well presented and really cannot do enough for you. Unfortunately I came down with a horrible cold and felt quite unwell from day 3, the main bar man was so good bringing me cold drinks, iced coffee and ice cream. Emad at the pool really looked after me too with sunbeds, towels etc. It was nice to chat with the staff and hear them talking so fondly about their managers and working conditions, something that is an important factor when I decide whether to return to a hotel! The food is varied and there is something for everyone (no upset tummies), pancakes and yummy pastries for the younger ones, fresh fruit and delicious yoghurts and omelettes for breakfast! The beach bar is super for snacks and I love that it wasn’t self service table service from a menu, from amazing salads to fresh pizzas!! Personally I wasn’t a fan of the cocktails, like many AI hotels in hurghada they’re not great just lots of syrup, no particular flavour and not very well presented. That said thanks to my cold I got to enjoy lots of iced tea and iced coffee which was always good. We tried 3 al a carte restaurants whilst we were there, Italian (at Alma), Indian and Mexican! The Indian was my favourite and my favourite waiter was there who also works the restaurant outside at breakfast. A big shout out for the animation team, the daytime time table is spot on and there is always something happening, they put a lot of effort in and can be found talking to guests and promoting the entertainment from first thing until gone 11pm. The evening shows tended to end at 9.45pm but were some of the best shows I’ve seen very high quality! After that the hotel is quite quiet, perfect for me but 18 head old was a bit bored, but it was just the two of us. We were very lucky to attend the white beach party which k am told only happens once a month, we really enjoyed this!! All in all a great holiday where even the staff came to give me a hug goodbye, I felt very safe and looked after and would definitely return (I’d possibly leave the bored teen at home though). Thank you Serenity!!