Novotel Manaus vs Similar Hotels

Rooms described as comfortable and well-maintained by most reviewers.

Rooms were spacious and comfortable, with good amenities and great views.

General sentiment indicates rooms are comfortable and spacious, contributing positively to the stay.

Several complaints about the rooms being too old and needing renovation.

Several reviews mention cleanliness positively, but issues with pool cleanliness were noted.

Some cleanliness issues reported, including cleanliness of the bathroom and a dead bug.

Some reviews mention that cleanliness could improve, with specific complaints regarding the quality of cleaning.

Some cleanliness issues noted, such as toilet bowl pressure and ants in the room.

Location mentioned as far from the center, but acceptable for industrial area access.

Location is decent, but some reviewers mentioned it was further from the center.

Some comments noted that the location is relatively far from main attractions, which could be a drawback for some guests.

Generally good location, close to shopping and city center.

Positive mentions of attentive staff throughout several reviews.

Staff was generally helpful and friendly, although there were some reports of rude front desk staff.

Multiple mentions of attentive and friendly staff, leading to positive overall sentiment.

Some positive comments about helpful staff, but significant issues with unprofessionalism of one staff member.

Breakfast was praised, but some food items were described negatively.

Breakfast was good, but there were some organization issues noted.

Several reviews indicated that the breakfast and coffee options were below expectations.

Negative feedback on food quality, particularly related to room service and ordering.

Amenities such as breakfast and pool received positive feedback.

Good breakfast options available and comfortable accommodations.

Facilities like the pool and gym received favorable mentions, although some areas for improvement were noted.

Amenities well appreciated but had issues with temperature control of air conditioning.

Concerns about pricing and charges for basic services, affecting value perception.

General satisfaction with value based on comfort and amenities.

Many guests mentioned the good cost-benefit ratio for the service and facilities provided.

Cited as a weak point; some guests felt it didn’t match the cost.