Herbert Samuel Okeanos Suites Herzilya vs Similar Hotels

Negative experiences with room conditions, including maintenance issues.

Rooms received positive remarks but is somewhat affected by ongoing construction.

Rooms are described as worn, with reports of stains, poor air conditioning (very hot rooms) and occasional lack of hot water — room condition is below expectations.

Rooms described as comfortable, well-appointed, some upgraded with sea views and pleasant balconies; overall very favorable room feedback.

Several negative comments about room cleanliness and unpleasant odors in the bathroom.

Mixed sentiments with some cleanliness issues noted, especially in the bathroom.

Multiple reviews report stains on mattresses, rooms with ants and cockroaches, dirty outdoor seating and inconsistent housekeeping (forgotten soaps) — cleanliness is a clear weakness.

Reviews consistently mention clean and tidy rooms and areas (חדר נקי, מקום נקי ויפה), with only occasional notes about missing blankets.

Multiple mentions of excellent views and location near the beach.

Location is convenient and appreciated by guests.

Consistently praised: close to highway and train station, convenient for business trips and with plentiful underground parking — location is a major strength.

Frequently praised location with sea views and convenient access to marina and family visits; described as a strong positive in several reviews.

Mixed feedback; some positive comments on staff but major issues reported regarding handling of special occasions.

Staff were acknowledged as friendly and professional, providing excellent service.

Mixed but predominantly positive: several guests describe staff as very helpful and exceptional (including specific praise), though there are isolated reports of rude or inattentive reception. Overall service is considered a strong point by many reviewers.

Many reports of excellent, friendly and helpful staff (upgrades, attentive reception and pool service), though a few reviews noted isolated poor service experiences.

Positive mentions of good breakfast selections.

Dinner options were noted as lacking; breakfast received praise.

Several complaints about breakfast quality (buffet downgraded to poor lobby offering), lack of breakfast availability in some cases, and unpleasant lobby snacks — food and beverage is a weak area.

Breakfast repeatedly described as rich and good, with praise for options including for celiacs; some complaints about dinner logistics and cost.

Well-rated overall features of the hotel based on positive remarks.

Amenities are adequate but could be improved; pool was closed during stay.

Mixed amenities: good parking and drink machine praised, but tea/coffee corner, lobby snacks and bottled water policy disappointed several guests; overall amenities are reasonably good but inconsistent.

Pool highly praised ("בריכה וואו"), but spa and some facilities were criticized and noted as needing improvement; jacuzzi access/cost and missing items were mentioned.

Some reviews indicate that guests felt underappreciated for the cost.

Review indicates mixed feelings about the price relative to the service received.

Conflicting impressions but several guests explicitly note excellent value for price; despite some negative experiences, multiple reviewers feel the hotel provides good value, especially for business stays.

Mixed impressions: several guests called it good value, while others found some paid services (jacuzzi, Friday dinner) or surprises expensive.