The Residences Vilamoura

This hotel is lovely. This was my 3rd time staying here & it has never disappointed. The staff and everything about the hotel is excellent.

All the staff were fantastic and very helpful especially Nuno who looked after us each day at the bar. We will return in the future and also recommend to our friends

Excellent location with a spacious and well appointed apartment.

Great apartment - very comfortable Wonderful pool and facilities Excellent customer service - we had one issue and it was resolved immediately Second visit and would definitely recommend

Stayed here at the end of our holiday. We had to check out of our apartment the day before we flew home so stayed here for one night. 2 bed apartment was very spacious, clean, well kitted out and nice balcony overlooking the golf course. Pool was great and breakfast was fab. Gym was good too and handy free parking. Would loved to have stayed for longer. Only problem is that it's a bit further out from the nightlife at the marina. Still loved it though

The Residences apartments are good quality with large rooms and well equipped. We have stayed at the Victoria hotel before, but this was the first time in the Residences. The Residences are no longer associated with the hotel. The lack of a shuttle bus was our biggest disappointment as previously we got the shuttle into the marina and it adds €30 onto your nightly evening meal for taxis. There is a new Taverna Pizza restaurant just over the road which is very handy and we went there a couple of times. No local shops for groceries and it was 1.5km walk to the nearest supermarket. The pool was good and plenty of sun beds, but a bit chilly if you are a toe dipper! Overall it was very nice, but I think next time we would chose somewhere closer to the marina.

The property was large and spacious.

Overall a Nice roomy place to stay.

We had a couple of small property issues but the maintenance team were fantastic and sorted everything

Nice place a few km's from Vilamoura. Car hire is essential. Apartments are lovely but starting to show their age. Area is quiet - it's a few minutes drive to nearest shop. I enjoyed my visit and will stay again.

Overall a nice property with great amenities. there were some features that were dated or simply not available. but the staff were friendly and helpful. good value for money spent. thanks

Room upgrade was surprise gift but several details would be required to be prepared such as the way to turn-on TV with some amenities for dish -washer or washing machine

Wonderful wonderful facility. You'll need a car. And since it was offseason, the rate was spectacular for such a beautiful place

The accommodation and views are amazing - it would be nice to come back in the summer when more things are open

Hotel room was large and ideal for a family of 4. On site amenities are limited.

Starting to look a little tired. Visibly less staff than on previous visits.

Property is showing its age, no legal TV subscription from the leading TV providers, just an IPTV box with pirated limited content. TV is 14years old and system is ultra cumbersome to use Very quiet area, bar by the pool area Limited kitchen accessories and utensils Parking underground is awful, columns everywhere, we just end up parking outside If you want peace this is the place, Condo is large .

Beautiful big apartment, the room finish was excellent. Large pool area. Very nice and quiet but only a few euros in an Uber to the lively marina for restaurants and bars.

Vilamoura residence is one of the best places to stay for quite relaxing short break Been many times and always look forward to going back

Reuben was super helpful and a true professional

This is our 4th visit to The Residences and it’s still as good as when we first came here when it first opened. 5 star property run by great company Tivoli.

The property was incredibly spacious, and we thoroughly enjoyed our stay. However, we were uncertain about the distance to the beach from the property. While they offered a free shuttle, if you plan to return earlier, you may need to rely on a cab or Uber. Despite this, we're eager to return and highly recommend this property to others.

Everything was good Excellent customer service

The complex was super. We were out of season so it was very quiet but that suited us. From the start the whole experience was exceptional. The staff friendly, apartment luxurious, whole place absolutely spotless. Our rooms were cleaned everyday if we wanted. There was everything included to make this completely self catering if required. We really couldn’t have asked for more.

We had a wonderful time at the property. Many Thanks to Maria Lug for all the help and advise. Special thanks to Housekeeping staff for wonderful job. Giving us super clean apartment every day. Thanks to Gardner - Patricia for sharing the knowledge about beautiful plants in the property with us :-). It was off season so most of the amenities in the property like Bar \ Restaurant \ Hot Tub \ Fitness centre etc. were closed. Expedia \ Hotel should make this clear to the guest while booking. Parking was convenient. Will be coming back !

Large clean apartment that was nice and quiet. We had lovely pool view. Parking convenient, staff friendly , will stay again.

Well equipped spacious 2 bedroom serviced apartment overlooking swimming pool. Allocated parking spaces in underground car park.In an nice area of mainly apartments next to the Anantara hotel and Victoria golf course.No restaurants or shopping close by and a short drive to the main marina area.l would say a car is needed although taxis/ubers available .One or 2 minor areas of wear and tear but in all another excellent stay

A great facility and well run Only small problem was the evening shuttle which didn’t show up on time on 3 occasions. That said the staff organised a taxi for which I was very grateful Keep up the great work Adrian

It was a beautiful property with very spacious suits. The staff are very friendly and helpful. We had ant problems on our first floor suit and they moved us to the 4th floor and we had no further issues. The indoor pool was also great to get away from the intense sun at times. Also located in a very beautiful clean area and short drive to the marina.

Lovely apartment and very clean - the staff are friendly and polite. My only criticism is that the bed is ready for replacing as it has very little support.

5 star resort, very happy with the stay and would be back again

Next to a golf club. Quiet and spacious room.

Fantastic place and our room overlooked part of the golf course which was an added bonus. The Outside pool was amazing and very clean. Little disappointed with the indoor pool as it is far too shallow for adults to swim in. The only other issue was the bar facilities of an evening. The outside bar closed at 7pm which was a shame as the weather would have allowed us to stay out drinking a lot later and the inside bar was also closed so our options were either drink at the sister hotel across the road or taxi some place else.

It was a lovely apartment

The residences is fantastic, it is our 4th time staying here. Lovely quiet and relaxing break.

Excellent place exactly as the pictures. Spotless clean and staff so helpful. Definitely return.

We love here, we have now stayed a few times and can’t wait to go back in August. It feels like our second home, the staff are very friendly and the apartment is prefect for a family. Well equipped and serviced every day. The kids club is brilliant, my two girls really loved it and the staff were very attentive to the girls. The food and the pool bar is fabulous, fresh and very tasty with a good choice of menu and brilliant staff always ready to help and have a very friendly manner. Can’t wait to return in August x

Amazing overall in nearly all respects. Thoroughly recommend. Only concerns were cheap toilet paper and water too cold in the spa.

Great stay and hotel. Staff all very helpful and friendly. We liked secure feeling of key access to grounds due to 2 small children. 2 bed apartment of very high standard with excellent facilities. Location quiet and car was useful for transport with kids but easy access for taxi/ uber. Our second stay and would happily return. Really good.

No

Fabulous spacious apartments, perfectly well equipped and spotlessly clean. Lovely location, great indoor pool. Golf looked stunning, although we don’t play. Would highly recommend, and will definitely stay again

Apartment was great - spacious, clean, quiet. Unfortunately, the apartment complex was too quiet - very few people staying there. It would have been nice if there was a store or supermarket nearby. Really, to stay here, you need a car. Very good for our short beak in early February but I think it is not as suitable for families.

Very tasteful apartment in beautifully kept gardens and pool . Only downside was the internet didn’t work in the apartment!

Proper luxury Lovely setting Bit out of the way so you really need a car

Property was excellent. We went out of season (end of October) and nothing was open, that would be the only criticism. Staff were all friendly, and room was excellent overlooking the golf course, will stay again.

Excellent place to stay totally relaxing

The apartment was excellent. Clean, spacious and very well equipped.

Highly recommend The Residences. The apartment looked exactly like the pictures or even better than the pics in my opinion. The pool was very clean, plenty of beds and free towels available. Service was great, staff very helpful. We will definitely go back.

Needed an on site shop for bread milk etc as location very remote

Great resort for families, clean and very welcoming. Excellent apartments, comfy and plentiful sun beds, very friendly staff. Limited bus transfers to the marina but a very cheap and immediate Uber ride. We love the golf course view.

Rooms were spacious well equipped. Golf and nature walks close by. Bike hire available from the hotel. Location a little isolated, car hire suggested.

Fabulous apartment complex with pools, gym, snack bars etc plus the ability to use the pools & restaurant at the Anantara hotel next door & Tivoli Marina hotel in Vilamoura Marina, for 1/4 of the price of a stay in the Anantara! My brother & family stayed at the Anantara & his kids preferred our pool to theirs! Great bbq evening with live music during the week. Staff extremely friendly & helpful. Would definitely recommend.

Great apartments. Lovely pool area. Quiet but family friendly.

Very spacious , brilliant cooking facilities & loved the blackout blinds. Staff very nice & friendly . Ate lunch there once it was very nice. Had breakfast delivered to room one morn, it was only ok, but overpriced. It is quite far out so definitely recommend hiring a car.

Had a fantastic stay, facilities were superb, our room had everything we needed. Staff were friendly and extremely helpful. Pool area was kept in immaculate condition. Lovely bonus to be able to use facilities at the sister hotel Anantara. Easy to get to marina at Vilamoura using the free shuttle bus, drivers were friendly and polite. Overall we had a relaxing long weekend and can't wait to come back

Amazing place to relax, everyone so friendly, very clean and outstanding service as always. It’s our fourth year and we love it. It’s suited for all type, family with children and couple to relax. You also have access to next door hotel pool Anantara and same the service is outstanding.

Excellent customer service. Great quality food and the pool was very clean. All round, an excellent resort and fairly priced.

Nice spacious apartments and resort was very relaxing and quiet. However the poolside drinks were very expensive !

Great apartments could ask for more

Standard of apartments is exceptional standard. Close to Anantara hotel and spa which is divine.

4th time returning here. Perfect everytime. Staff so helpful, great facilities and clean.

Fantastic serviced apartments. Staff are very attentive with any request dealt with promptly. We return here annually as we always enjoy it

Well maintained rooms, comfortable and spacious.

All staff are excellent and always went beyond whats required from them.facilities are good .

Absolutely fantastic!! The accommodation was five star and the staff enhanced that. Nothing too much trouble, polite, friendly and most helpful. We will definitely be revisiting. Thanks to everyone concerned.

Quality of the apartment was excellent.The reception very helpful. No real facilities so nearest meals at the Anantara Hotel next to the residences.Prices were very high at the Anantara 8 euros for 2 small Cokes rather on the high side. I willstay again as we always have a car and the Marina in beautiful.

The quality and the cleanliness of the accommodation was outstanding. We were a bit disappointed with the indoor pool which is very shallow (only point 9 meters); more a pool for children than for adults wanting to exercise and swim laps. Also the temperature was not warm enough. Overall however, excellent place to stay.

We liked the service and quality of accommodation. Though it was off season for golf we enjoyed the slower pace.

Nice for one night but heating was not so good and bed was very hard

The accommodations were large and the property was immaculate. The staff was also so very helpful.

Amazing. Best accommodation we've stayed in as an apartment.

Great for families, lots of space and great layout.

Great value for money. Highly recommend - good facilities as well

Great apartments close to some of the best golf courses in the area.

Everything in the apartment, from the high quality kitchen equipment and utensils, to the high thread count bed linen was perfect. The apartment was spotlessly clean and was bright and airy. I regularly stay in 5 star hotels in Europe and this was better than some hotel suites. The pool area was relaxed and clean with plenty of beds, i think it helped being off peak because many guests were there for the golf and the only children were pre school and very few. There is the hotel adjacent if you prefer to use more formal facilities, with further bars and restaurants. The reception staff are extremely friendly and are happy to try and fulfil any request.

We had a lovely stay at the Residences. The hotel facilities are excellent for families with children.

We stayed in the hotel apartments which had everything we needed. The rooms were lovely and spacious, enough room for the children to run around! Staff were very helpful and always very quick to resolve issues. Parking was excellent. The only issues would be that there was no hotel guide- a booklet that detailed facilities available and opening and closing times of restaurants, pool, even useful contact number. We were expected to remember the details relayed to us on our arrival or call up Reception. Also only one person manning the pool bar, that same person was making the drinks as well as delivering the drinks, so drinks took a while to arrive. Overall we have already recommended this hotel to friends and hope to return too.

Great facilities particularly with the use of the close by Anantara Hotel. Family thoroughly enjoyed the stay.

Lovely poolside area. Great facilities in apartment for self catering. Lovely surroundings.

We have stayed here on 2 occasions previously and enjoyed our stays. Unfortunately we found on this visit that the Residences have become too Touristy. The complex now suffers the usual problem of sunbed reserving from 7am in the morning and the pool resembles at times a florida water park with oversized inflatables. There is no management of the sun bed issues or to very late night partying in the pool and around the complex. It's certainly not a relaxing out of town resort anymore which is a real shame. No complaints with the staff at the piazza who were great especially Nuno and Bianca. Housekeeping was not great and it was a shame that this was not rotated daily as we were always the last apartment to be visited, especially when there attendances we around 5pm Courtesy buses to and from the marina was a much improved service and appreciated Thanks

Great location with excellent facilities. All staff very helpful and pleasant.

The apartments are immaculate and very comfortable. The staff are very friendly and helpful. There are no restaurants/ supermarkets close by and the complex has a very limited cafe-bar menu . There is a free shuttle bus to the centre of Villamora but limited to specific times. A taxi cost around £12 Euros each way. I would recommend hiring a car.

Wonderful well equipped apartment including kitchen , ideal for family deciding to self cater, 2 bedroom, 2 bathroom, balcony overlooking golf course, drying area, excellent key card security arrangement., large lounge. Downside probably reliance on limited shuttlebus service being 4 miles from nearest supermarket if a car is not hired. Both outdoor and indoor swimming pools ( indoor pool heated). Pool side bars providing food and drink. Staff very friendly and, of course, speak excellent English. Operated by Tivoli Hotels who have 2 other hotels, the Anantara Hotel literally next door and theTivoli Marina Hotel in Vilamoura 4 miles away.

Lovely clean accommodation, staff very friendly, shuttle to marina very handy (also included car seat for baby so no need to worry). We hired a car and underground parking was so handy, also nice and secure. Great facilities, cant recommend this place enough. We will be returning.

Great location for golf and to get to Marina - free shuttle is provided taxi costs about 10 euros. You also get access to the wonderful Tivoli Marina hotel and all its facilities as the partnered hotel. Very peaceful and spacious and the WiFi is excellent I will be returning

Brilliantly stay at The Residence. Everything was perfect especially a surprise Birthday cake left for us to help celebrate our daughters 1st. Birthday. Touch of class. Cannot wait to return.

Fantastic staff great destination for a quiet family holiday probably the best accommodation we have stayed in

The residance are perfect for families.... Everything you need in your apartment. We did a online groceries shopping.... Which was delivered to the apartment as our flight was delayed. Good indoor pool and kids pool. The hotel next door hasa excellent kids club. Will be back soon thank you :)

We stayed for a week. The facilities were excellent and the place is very clean. While there is a shuttle service into Vilamoura available a car would be of benefit as it is a good distance out.

Good apartment. Nice facilities, but too far from the nicer beaches and a drive from shops. We were well looked after, but I doubt we will return.

A very nice, large, clean apartment with good kitchen. This is our second stay. Everything perfect though a little far from Vilamoura.

Could not fault the apartment. The apartments are a fair bit away from the marina but a courtesy bus was provided which ran at regular intervals day and evening and took us into the Marina area. Everywhere, inside and out, was spotless. Pool area was really nice and well maintained . The only fault, as such, was there was no supermarket on site or very close to the site ... but maybe that's in the pipeline! Lovely apartments ... we will definitely be back again

Stayed in deluxe apartment which was immaculately clean, spacious and well furnished. Very impressed with hotel and staff in general who were extremely friendly and polite and dealt with any issues efficiently. Only complaint is that there was only one bar serving food which was outside and rather limited in choice. Also there is no shop on site or in walking distance where you can buy food and drink items if self catering. A box of basics is provided in each room but this is very limited and expensive.

Very enjoyable and relaxing stay. Also used facilities at the Marina hotel which added to the pleasure.

Nice pool, great food, amazing staff. Family oriented, great spa. amazing facilities

Finish of apartments is very good, lovely mix of self catering but with the benefit of hotel luxury (rooms cleaned every day) the resort is very well maintained, clean, safe and the staff are very welcoming and friendly.

We stay with a family of four, great hotel a bit far from the beach, you need to have a car if planning to do regular trips to the sea, over all a great stay friendly staff.

This was our third time staying at the residences. Apartments are spacious and well equipped, pool area is lovely, and the staff are very helpful. Despite being a couple of miles away from the marina the free shuttle makes it easy to get to the beach and restaurants. Welcome box of food essentials and the ability to eat at the terrace or get room service or have shopping delivered means you have lots of options. We'll definitely go back!

It was really disappointing to learn on our arrival at The Residences that we were not able to use the facilities at the Tivoli Victoria Hotel. We holidayed at Tivoli Victoria Hotel in 2015 & 2016 and loved the service and facilities there. As there were 5 of us going to Portugal this year, we thought we would try a stay in one of The Residences suites instead of the main hotel. We went to specific lengths ahead of booking The Residences to check that we would still be able to use all the Hotel services. We were assured by email that this would be the case. It was therefore most unsatisfactory to be told upon arrival at check in at the Residences that we could not use the facilities at the main hotel.

Very safe, great for young kids, very clean, well equipped apartments. Staff exceptionally helpful, professional, friendly. Swimming areas great, never had trouble finding loungers. Great kids pool. 10 mins into Vilamoura, very convenient, free shuttles. Only downside - expensive