9/10
Reviewed Aug 29, 2026Amazing service and convenient location.
The dinner buffet needs improvement and the rooms need to be refurbished.
English
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About this hotel
Elegant Rooms and Free WiFi
ANEW Hotel Hilton Pietermaritzburg, nestled in the Natal Midlands, offers elegantly decorated rooms with free WiFi, providing a comfortable stay with modern amenities.
Outdoor Pool and Scenic Views
Enjoy the outdoor pool and picturesque views of either the swimming pool or the meandering mountains, creating a serene atmosphere for relaxation and leisure.
Diverse Activities and Culinary Delights
Indulge in various activities like bowling, hiking, and fishing, or savor regional dishes at the hotel's restaurant. Unwind with refreshing drinks at the cocktail lounge after a day of exploration.
Experience luxury and convenience at ANEW Hotel Hilton Pietermaritzburg. Book now for a memorable stay amidst nature and sophistication.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Garden
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Packed lunches
Babysitting/child services
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Toilet with grab rails
Kid-friendly buffet
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Outdoor furniture
Wine/champagne
Airport drop off
Airport pick up
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Mobile app for room service
Room Types
Universal Accessible Room
Up to 2 guests27 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
27 sqm
In-room amenities
Shower
Standard Family Room
Up to 4 guests35 sqm2 Queen bed (151-180 cm wide)
This air-conditioned room has a work desk, a satellite TV and a private bathroom with shower.
The Standard Twin Room is decorated with elegant furniture in neutral tones.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryer
Standard King Room
Up to 2 guests28 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned room has a king size bed, a work desk, a satellite TV and a private bathroom with shower.
The Superior King Room is decorated with elegant furniture in neutral tones.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerDesk
Deluxe Family Room
Up to 4 guests43 sqm2 Queen bed (151-180 cm wide)
This air-conditioned room has a work desk, a satellite TV and a private bathroom with shower.
The Superior Queen Room is decorated with elegant furniture in neutral tones.
It features an open plan room with 2 queen beds which can accommodate 2 adults and 2 children under 12 years old.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Queen bed (151-180 cm wide)
Room details
43 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryer
Presidential Suite
Up to 2 guests45 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This suite provides a seating area and a flat-screen TV. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerSeating AreaPrivate bathroomElectric kettleCoffee machine
Deluxe King Suite
Up to 2 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. This suite provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerPrivate bathroomElectric kettleCoffee machine
Deluxe King Room
Up to 2 guests22 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryer
King Suite
Up to 2 guests48 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned suite has a seating area, a work desk, a satellite TV and a private bathroom with shower.
The Suite is decorated with elegant furniture in neutral tones.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
48 sqm
In-room amenities
Coffee/tea makerShowerAir conditioningHair dryerSeating AreaElectric kettleCoffee machine
Executive Suite
Up to 2 guestsKing bed (151-180 cm wide)
1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Shared accommodations, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetBottle of waterRoom service (limited hours)Daily housekeepingPremium beddingTurndown service
Family Room, Multiple Beds
Up to 4 guests4 m22 King bed (151-180 cm wide)
2 King Beds
43 sq feet
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Shared accommodations, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 King bed (151-180 cm wide)
Room details
4 m2
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetBottle of waterRoom service (limited hours)Daily housekeepingPremium beddingTurndown service
Family Room, 2 Queen Beds
Up to 4 guests2 Queen Bed (150-160 cm wide)
2 Queen Beds
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Shared accommodations, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetBottle of waterRoom service (limited hours)Daily housekeepingPremium beddingTurndown service
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(958 total)
Provider-sourced guest reviews.
9/10
Reviewed Aug 17, 2026Clean, Big rooms, convenient location
Nothing
10/10
Reviewed Aug 16, 2026Great location, staff were friendly and the hotel was in great condition
8/10
Reviewed Aug 11, 2026The heater was a little weak. Very cold in Hilton during winter.
10/10
Reviewed Aug 3, 2026The food was cold at the buffet
Food was cold
10/10
Reviewed Jul 23, 2026Une paisibile absolue vraiment très bien. Si vous avez affaire par les alentours de l’hôtel soit l’emplacement est parfait. En cette période de froid, l’hôtel était particulièrement chaleureux, clin d’œil à la cuisine
Rien à dire ils sont parfais
10/10
Reviewed Jul 21, 2026Cleanliness and friendly staff.
Bathroom were dated. Taps need to be changed to a mixer rather than separate hot and cold taps.
9/10
Reviewed Jul 20, 2026Layout, facilities and upkeep. The staff were incredible.
Nothing. I rated 9/10 and not 10/10 purely because we did not stay long enough to try out the food
8/10
Reviewed Jul 19, 2026Breakfast was very good.
N/A
6/10
Reviewed Jul 17, 2026Beautiful settings, good location, very nice room.
Staff at breakfast. Unhygienic. Griller had a cold. Kept in wiping her nose and not washing her hands while cooking. They should:1) do staff training 2) not had this staff member frontline. The dining room was very noisy guests using their phones next table with no consideration. I changed tables to get some peace.
10/10
Reviewed Jul 14, 2026very neat and tidy , staff are very friendly
i just battled to sleep as the bright light from the passage shines so much into the room , otherwise wonderful
8/10
Reviewed Jul 12, 2026Beds were very comfortable and clean.
Laminate flooring around the toilet is lifting and stained I suggest re-tiling. (501).
9/10
Reviewed Jul 7, 2026Comfortable and staff very friendly
10/10
Reviewed Jul 6, 2026everything
nothing
10/10
Reviewed Jul 3, 2026Very welcoming staff! Great room and great location!
The fact that the Breakfast was not included.
10/10
Reviewed Jul 2, 2026the room was amazing
10/10
Reviewed Jul 1, 2026Breakfast time , Room space , tv , bedding , cleanest
Id id not like to stay for one day , unfortunately it was for work
10/10
Reviewed Jun 26, 2026Perfect
Nothing
7/10
Reviewed Jun 22, 2026Breakfast can do better
8/10
Reviewed Jun 18, 2026Brilliant room -- spacious and comfortable, excellent bed.
Poor bathroom -- no space, great lack of shelving or anywhere to unpack toiletries. Very clean of course, but really surprising to find such a limited space attached to such a spacious and well-appointed room.
10/10
Reviewed Jun 18, 2026good
8/10
Reviewed Jun 18, 2026Location. on the promenade and beach. spacious!
Slightly dated, but perfect holiday spot for families
10/10
Reviewed Jun 17, 2026very comfortable and great location for the comrades finish
9/10
Reviewed Jun 16, 2026Large variety of breakfast options great
9/10
Reviewed Jun 12, 2026The staff is very friendly.
Nothing
9/10
Reviewed Jun 10, 2026Nice and well maintained
9/10
Reviewed Jun 9, 2026Nice and clean and it is in a safe area
10/10
Reviewed Jun 2, 2026Cleanliness and friendly staff
After travelling 6 hours from Pretoria on Saturday, we were turned away from having dinner at the restaurant.
8/10
Reviewed May 27, 2026Booking.com screwed up the booking The need to pay for everything at the time and the inability to just charge to the room was a pain
10/10
Reviewed May 25, 2026The hotel is beautiful and the staff are friendly and efficient
9/10
Reviewed May 24, 2026Location
9/10
Reviewed May 24, 2026Excellent service, friendly staff and scrumptious buffet 😋
So far nothing
7/10
Reviewed May 22, 2026Friendly staff and comfortable room
There was a noise in our room- a water pump related to the geyser perhaps? We informed front desk, they promised to get maintenance to take a look but it did not improve. Quite disruptive at night.
9/10
Reviewed May 13, 2026Location, the rooms, food and restaurant
The loud noise & music from a wedding or function on site on the day. It was so loud that it felt like we were in the functiona ourselves from our room.
10/10
Reviewed May 7, 2026The dining staff were absolutely amazing and very friendly. My waitress was very patient with me and helped me with my food selection as it was my first time dining at the hotel.
8/10
Reviewed May 7, 2026Very convenient when staying there to visit our kids at boarding schools which are near the property. Good breakfast. Nice bar which has a vibrant mood and shows sport so no need to leave the hotel . The newer rooms have been renovated nicely and modernised.
It’s not really a holiday destination type of hotel because of the location but absolutely perfect for staying over for a weekend to attend kids’s sporting activities.
10/10
Reviewed May 6, 2026Beautiful decor and atmosphere
Interior, gardens and homely feeling
10/10
Reviewed May 4, 2026It was my husband's birthday and the staff went above and beyond to make his day special. The romantic turndown service was beyond. Stunning
9/10
Reviewed May 4, 2026Very comfortable stay with friendly staff. Great location. Would definitely book there again.
10/10
Reviewed May 3, 2026Atmusphere
Prices
8/10
Reviewed Apr 30, 2026Everything
Nothing, thoroughly enjoyed it
9/10
Reviewed Apr 26, 2026Felt like home away from home.
Restaurant/ bar service quite slow
10/10
Reviewed Apr 25, 2026Great hotel, friendly staff, modern rooms, good quality linen.
Nothing
6/10
Reviewed Apr 20, 2026Lovely hotel, location and friendly staff.
1- Now stock of Castle Lite 2-No stock of spaghetti bolognese 3-No avocado in stock 4-Both mattresses in family room 304 needs to be replaced
9/10
Reviewed Apr 18, 2026Just the kitchen a little slow but the food was first class
Bookings.com did not advise of a special they were running that would have saved us a couple of hundred Rand and breakfast included. So I suppose next bookings will consider alternatives.
7/10
Reviewed Apr 15, 2026Lovely renovation
Room was facing the road . Noisy
8/10
Reviewed Apr 12, 2026Die Lage dicht an der Autobahn.
-
5/10
Reviewed Apr 12, 2026The rooms were ok nothing much except that when we bath the steam was all over the room, I guest the steam shower generator was not working
bathrooms steam generator was not working
8/10
Reviewed Apr 9, 2026I got dressed there for my wedding. Everyone was lovely and helpful.
10/10
Reviewed Apr 6, 2026What liked was the location, the beautiful design of the Hotel inside out, the food🫠and obviously the staff was out of this world...
I liked everything
8/10
Reviewed Mar 30, 2026The breakfast was very good and the bed very comfortable.
The room needs some renovation, few plugs; none in the bathroom. The windows were made of thin glass, you can hear the outdoors.
8/10
Reviewed Mar 29, 2026Great stay for a sports weekend. The staff were friendly and welcoming, and the food was good. The hotel is a bit older, but the décor is well done and makes up for it.
“The linen was great, but the mattresses in the family room felt quite old and warped. Replacing them would really improve the stay.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Cleanliness
- •Friendly Staff
- •Great Location
Areas to consider
- •Limited Breakfast Options
- •Bathroom Issues
- •High Prices
Cleanliness
8.09/10Generally clean but some issues with bathrooms mentioned.
Service
9.06/10Staff was friendly and helpful, despite slow service in some areas.
Location
9.1/10Proximity to attractions and convenient location.
Room Quality
8.55/10Rooms were clean and comfortable, but some beds were uncomfortable.
Amenities
8.38/10Good facilities, though some dining options were limited.
Value for Money
7.54/10Price was above average compared to offerings.
Food and Beverage
7.89/10Breakfast options limited; some menu items unavailable.
Overall Experience
8.56/10Overall enjoyable stay with helpful staff and good location.