ibis Muscat

Well located, clean and enjoyable hotel. A good location to explore different parts of Muscat. Clean rooms and facilities and excellent service. Highly recommend.

A big beautiful place to stay.

Very helpful staff

Room is clean and cold.

The personal behavior was excellent—very friendly and warm. I even arrived earlier than the check-in time, and they still checked me in. I checked in almost four hours before the normal time. During the four nights I stayed at the hotel, everything was really good. The floor where my room was located was quiet, and the room was clean. Everything was great. Access to public transportation was relatively good, considering that public transport in Muscat is not very strong. However, the hotel’s location was about a 20-minute walk from the bus station, which really helped me get around the city. I highly recommend this hotel.

It was overall nice experience and nice staff especially the Italian receptionist was very helpful and nice

Property was located in good area, close to several malls and shopping areas Rooms very small, hard to move around. Poor management, first day I arrived used sink ,it was plugged, hardly drained, brought it to their attention, nothing happened. TV did not work the whole duration of stay. They didn't care about these issues. Will not stay here again.

It was very clean and comfortable, the reception staff were extremely helpful and very efficient.They will print boarding passes etc for you. Breakfast was very good and very reasonable, again the staff were extremely nice. It had very good free wifi. There was always a normal taxi waiting outside. It is a 3 minute walk to a hospital/clinic that does PCR Testing (c£36) and it is about a 5 minute walk to a very big shopping mall. The electric plugs are standard UK plugs everywhere in Oman. There are a cluster of shops 5 mins away that include local restaurants, coffee shops, McDonalds, Burger King and a Shell petrol station that has a supermarket attached. All Shell petrol stations in Oman seem to have a McDonalds and a supermarket attached. They also seem to have an ATM nearby as does the one near the Ibis. I would not hesitate to stay at the Muscat Ibis again. There were no bad points on my trip.

The tip was of two days business, in proximity to nice dining restaurants, gas station and good malls. Highly recommend to all

the hotel was okay , but its very small , no amentias where there like toiletries . The service was very average

It was a good starting location to my holiday.

Good breakfast but slow response time for email response

The property is great, yet late evening, the taxi drivers waiting in the lobby, express very loudly their discussions. Frustrating if you are sitting in the restaurant next. Otherwise, Ibis is my favorite hotel.

The bed pelows aren't comfortable, the mattress of the bed like a rock as your sleeping on the floor, the bedding are horrible "old" Parking is a big disaster

Hospitality and cleanses are very satisfied. That what is important for me on my trips.

Location is good, well situated. The neighbourhood is quiet

Best reasonable hotel for business stays in Muscat. Very nice breakfast buffet with great lady organizing it. Can't fault. (Ignore my review for Tulip - was meant for Ibis!)

It’s almost good

Quite nice place in the middle of city center but quite old fashion

Not my first time & up to expectations. Clean, quiet rooms with comfy bed. Hotel is among walking distance to 2 major malls. Staff friendly & professional.

Visa problems meant I had to cancel but there was a no cancellation of fees so I didn't go and had to forfeit the whole amount

A standard room which met my expectations. A/C in the reception and dining area is weak, so portable A/C units are also being used. These can be noisy.

i have hardly anything great to speak of this property. I had to book this hotel at the end of my 14 days trip as my pre scheduled return got deferred. I booked the hotel through hotels.com. I booked a standard room for myself. The check-in took a bit longer time as there were few more people was at the counter. Though acceptable. I got the room and entered. Frankly the size of the room can be described as a furnished servant quarter. I have never seen such a small hotel room and such a super compact bathroom. Secondly the wifi of the hotel. I saw some feedback that the hotel has a poor wifi, I assumed those could be exaggerated allegations. But after my stay of three days, I am absolutely convinced that the hotel offers a horrible connection. There was a flyer in the room to boast about the internet connectivity. They should be ashamed to place that in the rooms. I complained twice in the front desk, but the people were helpless. The complimentary wifi offered at the city bus was of better quality than that of the hotel. On my last night of the booking, I returned from work and found the room was not serviced. I called up the front desk to send me at least a bottle of water. Promised to be in 2 minutes. The wait continued for 45 minutes, followed by 3 phone calls to the front desk. I have seen the Ibis as a branded hotel in various part of the world. But the experience in Muscat was pathetic. There are better accommodations available in the surrounding area.

The standard IBIS hotel that you would find around the world. Good for a short business trip. The bed could do with a new mattress but nothing too bad. If you want quiet nights, choose the rooms away from the main road.

Had a 2 night stay. You needed a taxi to go to the beach. No bar to have alcohol with your dinner. Came to clean the room at 4-30pm when we were resting.

Hotel is a bit outdated and ir is near noisy road.

We had several complaints when staying at Ibis Muscat. First of all, the breakfast buffet wasnt good at all. Second, we complained about the room being too darn cold even after turning of the AC for a whole hour, and they failed to do anything about it. It stayed freezing cold for the rest of our stay. Also, we got a room with double beds, but were shocked to find that the bathroom door had no lock on it! What if someone is sharing a room with a colleague? Thats seriously uncomfortable!

Flies, smell of moisture with fungi all over the room. I had to change room, and I regretted my first room.

I liked the hotel just the beds weren't that comfortable other than that I wasn't there for long it was actually a good hotel.

All fine, location is somewhat confusing.

It was very bad in general , fridge not working , Internet not working

My husband and I stayed on the top floor (5th) of this hotel for four days and found it the perfect fall-out place to explore Muscat and surroundings by rental car. This hotel is located in the Al Khuwair district with some restaurants and shops in walking distance and a shopping Mall with a big Lulu supermarket. In a 10-15-minute drive via Sultan Al Qaboos highway, you can reach the Old Town of Muscat with Gate Museum, National Museum, Palace etc. The hotel is conveniently located at a 15-minute drive from the airport.

As comfortable as it was, and efficient as the staff was, the room's temperature was difficult to maintain, and the hot water was luke warm. The breakfast was delicious, but the staff did not stop guests from taking their used plates already eaten in, to refill food. I brought it to the attention of a supervisor in the dinning room, but she did nothing. I then told the desk staff, who promised to change it. I went for breakfast early the next day.

The room is pretty small and location is far from Mall and restaurant. The hotel taxi is very very expensive.

Nice stuff very helpful and smiley, nice location close to airport , food options was good , clean room , beds need to be improved but overall the room was good , I recommend the hotel to Buisness travlers it is worth to use it

i work in sohar, and come to muscat during weekends, for this budget the quality is very good, and actually one of the best hotels for its category. most of the time it is a good stay (unless non-smoking room is not available), the location is good near to everything, the staff is polite and helpful. The underground parking is good during summer, to keep the car a bit cool.

Disappointed

What hotel in the world doesn't have proper WiFi? Answer: ibis Muscat. What hotel in the world where food hygiene is considered a joke? Answer: ibis Muscat

the staff very friendly, hotel location is good, wifi free but very slow.

I was quite disappointed with this hotel. The service is sub standard. The rooms is very tired. The shower seems like its from a prison cell. I would not recommend staying here.

Except the price and proximity to the mall if you have Come to Oman for shopping !!

Bad experience. 2nd time staying there. Initial room given beyond imagination - renovation all over the 2nd Level. Wifi very terrible. Service poor. Front dest not will to give cable to charge IPhone 5. Need to put phone at front desk to charge phone.

This hotel is adequate for a short business trip. The wifi in the room was slow and the buffet breakfast had only a limited selection. The rooms are acceptable with nothing particularly good or bad. At the end of the day it is an Ibis hotel so you get what you expect, a very average hotel

In Muscat for 4 day, 2 personal and 2 business. Nothing in the hotels neighborhood. Location is 30 min away from the Corniche and old souq. 5 minutes from the Inter Con where there is a beach, restaurants and you can catch the Big Bus for a day tour of the city. Muscat is quite expensive, a 5 minute taxi ride for QMR 5 = US$15!

Internet connection was bas i stayed before and it is the same

Hotel location close to the Airport but a bit far from the old city (we knew it before coming). Car is mandatory should you want to visit. Apart form this room are fine (this is what you get with an IBIS) and staff very helpful

The WiFi was not working, I called couple of times to fix it , no action was taken, I had to connect Via my mobile and pay by Roaming rates!!!!

Easy to access location and not close to malls. Hotel is basic and good for business trips.

Location is perfect as it is close to the city, industrial area and the exhibition centre (Next to the airport)

I used this hotel for two nights stay, recommended for small family planning for small trip (2 to 3 days max). do not expect anything from the hotel, consider it for sleeping only. location of the hotel is excellent, middle of the city with all good restaurants around.

They say they have breakfast until 12 but actually, I arrived at 10:10 and they start telling me that they will close it soon (they have a event I guess and needed the space) but its not polite just to kick out people and more if they even have paid the buffet service....

A nice business hotel for Mhscat. Descent wifi and centrally located

Room cleaning didn't happen every day.

Hotels in Muscat are relatively expensive. Ibis has a great value for money with good location for those who are coming for business.

OK

Hotel is about 15 min from airport. Several restaurants within walking distance. Hotel staff is hit or mis. Some staff was very helpful or shifts were not. Sometimes when asking questions about a service, location, etc, I received conflicting information. Website states hotel offers a shuttle to and from the airport. When I requested this service, I was told the hotel does not have shuttle service. This was more or less of what went on.

We chose this hotel, because we knew exactly what to expect, given the brand. That is what we got. Good bed, shower and facilities. The highlight was Abdullah at Reception, brilliant, knowledgeable and very obliging. Hotel Rooms in Oman are very expensive, so Ibis is well worth considering. Food in the restaurant was better than we thought.

The hotel is a basic one, usually good for business or just to sleep one night, and this is what we did, just slept one night before beginning our roadtrip. The room for sure was small for a family of 4, but we could manage, it is a basic hotel but it was nice, clean, updated and with free wifi. The only thing is that I found it a little bit expensive considering it is a basic hotel. The breakfast wasn t good eventhought there was a good variety of things

very moderate

The hotel is in a really great location with regard to the mall (Grand Mall), Qurum Beach, etc., but getting back to the hotel from the Mall was a bit of a nightmare - even though you can see the hotel from the mall. Once you know the way it is ok but the first try was a bit crazy.

This is a pet-friendly hotel with friendly and attentive staff. I stayed here because I was visiting Muscat with my little dog. The only let-down was the room does not provide shower cap nor body lotion that I needed. Other than that, I enjoyed my stay at this hotel.

Delicious food from the restaurant was kindly delivered to my room. Very clean and safe hotel.. Friendly and accommodating staff.

All went good except that embarrassing stupid encounter when they forced me to pay cash or credit card for my breakfast on the spot claiming that this is the policy for all reservations that are prepaid to Expedia since they have no guarantees ! As if I was gonna run away and not pay $15 ....... Hummph !

The hotel is a bit basic in terms of room design - carbon copy of a Travel Lodge in the UK, single pillow on each bed was insufficient. Poor guy in the next room spent most of the night vomiting in the toilet which kept me awake as the walls are paper thin. Food was OK but a touch basic and low on selection at breakfast, doubt if I will stay there again.

Good clean hotel comparing to other hotels, according to what I heard.

When I stayed in hotel Ibis in Abu Dhabi and Dubai there were excellent. This one in Muscat was OK but more expensive and not as good. One of the biggest problem was very weak internet. This is very important for business people. The breakfast for 5 Reals was not very good. Overall for me it was a disappointment.

The room was very nice, clean, bright and had all the basics. It was quiet (far from the elevators) and had good views (one of the top floors). However I found the hotel a bit faraway from the main touristic spots and had to take a taxi even to get to one of the hop on hop off bus stops. Staff were friendly and helpful most of the times, mind you my wake up call was 20 minutes late. I also found a bit inconvenient that for instance the restaurant would not allow teaspoons (only regular big ones) to be brought into the room and that they preferred cash payments instead of charging directly to the room. Other than that, I have no hesitation to recommend this hotel to those looking for good value for money without compromising quality of facilities and service.

Experience definitely can not be improvised. Like you would expect from ibis, everything just works seamlessly, the amenities and room are all spotless. Yes, as someone mentioned, the rooms are small and the breakfast expensive, but the friendliness of the staff, the cleanliness of the place and the peace of mind to know that your stay will be without hiccups more than makes up for the lack of space. You get what you paid for and more, will definitely stay again.

I had a very brief stay for a couple of days. The hotel was good & staff were ok. The only thing we found annoying really is the bathroom did not have a lock. It was pretty uncomfortable for me as I was with my 4 year old daughter and I was told this was the hotel standard. If you don't mind this, this hotel is a good place. It's placed very close to grand muscat mall. It's around 300 mts away. Hence, there is lot of options for food.

Not a bad hotel but a tad over priced for what you get. Free wifi is a great plus and still quite rare these days. Make sure to request a non-smoking room because if you get stuck with one the stale smell is horrible. The room I had was small but comfortable with decent shower. Breakfast wasn't great, no real service to speak of, and not much choice or quality but just acceptable to keep you going. There is no bar to speak of and they don't serve alcohol. You'd be better off at the Radisson down the road or one of the bigger brands if that is a requirement.

Service was good, close to grand mall, short cab ride to beaches. Room maintainance could be better, lack of bathroom supplies was surprising. Also no resturants and cafe close by in walking distance. Wifi is good in lobby but weak and spotty in the room. Overall not a bad place if you only plan on sleeping and spending the day outside.

It's a good business hotel with a good location, and what you'd expect for the value. I would recommend it for short business stays.

Staff was very helpful in directing us to sights and basics like where to buy a sim card. The food was not good so i recommend going out and the room service was terrible. Regardless, I would stay again. Ibis is very reliable and has a good reputation.

Your price is extremely expensive when it compared to the room utilities.

Had a very different exp at ibis this time. Checkin took almost half an hour due to some confusion between hotels.com and ibis. When asked for extra pillows, the answer was we are full and hence extra pillows are not avl. (Unbelievable!!). overall, disappointed with ibis though I had many good memories of this chain

Was disappointed as they don't even provide sandals in the room.

Typical Ibis: you get what you pay for! Everything was average except the gym which was, surprisingly, better than I expected. I rated the location "very good" as it was very close to my business meeting location. The rooms, the breakfast, the room service menu are all just basic. The check in did take more than what it should as there was one person only doing everything at the same time. Overall: a good value for money, especially if you are there for a short stay.