La Rosa Hotel By Brother International

The property is located in the center of the city and everything around was so close and easy to find.

Inside the room after i settled down, i found out some electronics were not working. I was tired and felt lazy to exchange the room but guest doesn’t have to change the room. They should provide all comfort after they get the payment.

Clean and neat. Good staff.

There is no light at fall ceiling There is no two way swith near bed There is no socket for mobile charging near bed Make sticker on AC thermostat bcz its old oldated and sticker not visible.

الموقع

الحمام غير نظيف. انسداد مجاري ؟؟ شبكة الوايفاي لا يحمل بيانات الاثاث متهالك الشراشف والفوط قديمة بالية متهالكة

Comfortable bed.

Room was not good, especially the Bathroom, very old furnitures.

Very bad

Everything

نظيف

زحمة المكان

الموقع

جيد

كل شي

لا شي

حجزت عن طريق التطبيق ولما وصلت عطوني غرفه كلها رائحه زجائر وعطوني غرفه سريرين منفصلين قلت لهم انا مش حاجز كذا قالو للاسف ماشي وباب الحمام ما يصكر كله كوم ومعامله الموظف العماني كوم اخر كان اسلوبه سيئ وانا اكلمه قام وطلع من دوامه قال خلص دوامي بعدين جى عامل وقال هذا طالع من الدوام متقدم وتأخرت لحد ما دخلت الغرفه

Everything, i always stay at larosa when i come to muscat

I like everything about it

Location Friendly staff

Some noise every now and then

لاشيء سوي موقعه

موظفي الاستقبال ياخذون عربون عند الوصول ولا يسجلونه ويرفض يعطيك ايصال وعند التصفيه تجد موظف اخر يطلب مبلغ العربون مرة اخري بحجة انه غير مسجلدعلي السيستم لا انصح احد يقيم في هذا الفندق لعدم تعرضه للسرقه من موظفي الاستقبال حسبي الله ونعم الوكيل فيهم

المكان جيد

لا يوجد

طاقم الاستقبال سيئ يستفز النزلاء والمرافق والفرش سيئ وعدم توفير الغرف المحجوزة بواسة البوكينج

Staff are excellent, coperative and specially mr.tanzil and mr.shams

افطار مجاني مع سكن ..لاني زبون دائم لهذا الفندق عمل تخفيض خاص لي

عدم وجود منشفة عند الاستحمام عدم وجود شوز بعض الاحيان يوجد ازعاج

عامل المسؤول بالبوفيه ممتاز والأكل جيد. ولكن يحتاج التنوع

لما الوصول للفندق انتظار كثير لاستلام الغرفة. والمفتاح لا يعمل بشكل جيد كل مره يتم استدعاء العامل لفتح الغرفة. ومبلغ الإيجار كثير بالنسبة لمبنى الفندق القديم. ولا يوجد مواقف خاصة بالفندق. وبعض الأشياء لم يتم توفيرها مثل المناشف حتى تم طلبها وكذا لم يتم توفير قلاية المياه للعمل الشاي والكوفة يوجد سكر وشاي وكوفي ومياه. بدون قلاية

The reception staff were good

The room was not cleaned since i checked in

فندق نظيف جدا وحسن المعاملة وموظفين محترمين وأسعار مناسبه وقريب من المطاعم والمحلات التجارية

لا يتوفر مواقف كثيره

Location

Poor lighting at 4th floor AC was not working properly and cooling was not enough

موقع الفندق

النظافه معدومه

نظيف جدا جدا وموظفين محترمين وأسعار مناسبه وقريب من محلات والمطاعم

لا توجد مواقف كثيره

التكييف فقط

الغرفة غير مريحة المصباح يعمل صوت تأخر في وصول الموظفين موظف الإستقبال سئ في التعامل

موظف الاستقبال العماني تعامله ممتاز جدا ولطيف

كل شي على مايرام

معاملة طيب من الموظفين المكان جميل ومناسب جدا

the location is perfect and the wifi also . Rooms are big and it is surrounded by restaurants and super market and near to the main road

Very Bad Experience with the Receptionist I arrived at the hotel very late, shortly after midnight. When I reached the front desk, there was no one else waiting, and the reception area was completely empty. Unfortunately, the receptionist greeted me without any welcome, courtesy, or even a simple smile. The check-in process took an unusually long time, and every time I asked how much longer it would take, I received no response. To make matters worse, the room I was assigned was a nightmare. There was no air conditioning, no minibar refrigerator, and not even a telephone to contact reception. I had to go back downstairs to complain. Then came another surprise: when I explained that I urgently needed a minibar fridge to store some food, the receptionist informed me that all minibars had been removed from every room in the hotel( big liar). He then told me to discuss the matter with the room service staff. Thankfully, the room service employee was the only bright spot in this disappointing experience. He was polite, professional, and helpful. He immediately acknowledged that the room I had been assigned did not have functioning air conditioning and personally assisted me with my luggage to another room. The receptionist’s attitude and lack of professionalism created a very poor impression of the hotel. I have stayed at this hotel several times in the past and have even recommended it to many tourists through my travel agency in Oman. However, after this experience, I will think very carefully before choosing La Rosa Hotel again or recommending it to my clients.

The staff are good

The cleaning is very very bad , I don’t think they even clean anything at all

الموقع و مساحة الغرفة

أتحفظ

for the amount its worth. location is perfect. rooms are very good.

..

..

Nothing

Staff is coming very very late after call. No lights in Rooms. Swimming pool area very dark. Washroom are ugly. Waste of Money

Not having enough supplies. Extremely dirty room and bathroom.

Location is in the center near malls nearby shops

Dirty. Staff h professional. Dark at nught.

فندق نظيف جدا وحسن المعاملة وأسعار مناسبه وقريب من المطاعم والمحلات التجارية.

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