Muthu Oura Praia Hotel

El trato del personal. Los distintos restaurantes de especialidad (a pesar de tener un limitado horario de reserva). El buffet desayuno de showcooking está bastante bien. Las camas son cómodas. Las opciones de comida fuera del horario de comidas.

El servicio de limpieza limpia un día si, un día no (en nuestro caso solo limpiaron un día, estuvimos de domingo a viernes). Tampoco cambian las sábanas, solamente toallas y limpieza de suelos. No se puede reservar tumbonas según las normas del hotel pero todo el mundo lo hace y cuando vas a buscar una tumbona es imposible. (Deberían controlarlo más). La música de la piscina en horas de descanso del mediodía está muy alta. El parking es bastante pequeño por lo cual no hay disponibilidad normalmente en periodo vacacional. No se puede acceder a la salida de la playa con la tarjeta. (Cosa que deberían cambiar ya que siempre suele estar abierta). La comida del buffet es bastante repetitiva. El servicio de todo incluído en cuanto a bebida es bastante flojo, ya que si quieres un cóctel no te lo preparan como en otros hoteles, aquí simplemente le dan a un botón de la máquina y ya está.

Las camas super cómodas, espacioso .

La habitación no interior no tenía un pequeño armario para poner la ropa estaba como En el salón las paredes estaban sucias le hace falta una mano de pintura aire acondicionado antiguo pero iba bien yo pondría consolas.

Amazing so many connection to there partner hotel to have a food / bar / choices of different restaurant to book if you book inclusive deals. Staff are helpful & excellent deals to the customer's & I'm very grateful & thankful to receiving WELCOME PACK

Our card's key no access to the beach the buffet style drink's not good & breakfast no selection same every morning English breakfast no international buffet selection

The location and pools were good

The food was poor especially the last nights buffet choice

Apartamento muy grande

La habitación era un bastante anticuada

Desde a simpatia dos funcionários até á boa localização .

A única coisa menos boa , foi a questão do barulho noturno, não proveniente do hotel mas sim dos bares . Note-se que este hotel fica situado na zona com maior agitação noturna

Alguns restaurantes tematicos

O tempo de fecho das instalações do bar referiam uma hora e meia hora antes. Os restaurantes marcavam mesa para as 21h e encerraram às 21:30. A deslocação entre hotéis não foi referida na descrição da estadia.

Os funcionários são muito simpáticos e a localização é muito boa, perto de tudo.

O local das refeições é muito apertado, deixando filas e confusão. É necessário atravessar para outro hotel para fazer as refeições, um pouco chato. No quarto, poderia ter mais itens de higiene, ficamos com o mesmo sabonete pequeno durante toda estadia. Um sabonete para 4 pessoas. O gel de banho é ruim e não há shampoo. As cortinas no quarto não bloqueiam o sol, ou seja, tu acorda cedo querendo ou não. A comida é razoável, porém com variedade limitada e muitas vezes não muito boa. O maior absurdo de todos é o aluguel de toalhas para piscina. Isso é ridículo. Quem quiser uma toalha de piscina tem que pagar 10 euros de ALUGUEL POR TOALHA! As toalhas do quarto não podem ser usadas na piscina. Sugestão: cobrem um calção por toalha de piscina disponibilizada. Assim evitam a perda ou roubo dessas toalhas, aluguel soa muito mal para um hotel desse nível.

Me gustaron los diferentes restaurantes a los que teníamos acceso, el Buffet de Jack's y Cascata, Ocean bar and disco y la multitud de piscinas que estaban muy bien, los Jardines de los demás hoteles ya que le nuestro nuestro apenas tenía cosas para hacer o para pasear. El personal era agradable, atento, muy bien organizados en los comedores para que la gente no esperase mucho y hacían en general todo lo que podían para agradar a los huéspedes. Gracias por todo!

El café era horrible fueras al buffete que fueras, es lamentable que con lo rico que está el café en Portugal, que allí tengan café tan pésimo y malo... No me lo esperaba, ya que se trata de un resort grande con hoteles de 4 y 5 estrellas. No se entiende la verdad. Se agredeceria si hubiera un bar con snacks en el hotel al lado del bar de la piscina en nuestro hotel también ya que tenías que moverte bastante para todo. En el hotel de apartamentos haría falta una renovación de los baños ya que los techos estaban asquerosos, llenos de caca de mosca y el estado en general de la habitación muy envejecido ( eso sí, estaba limpio).

Atención muy buena

El personal y el desayuno. Podías cenar en restaurantes temáticos reservando con antelación. Lo difícil es pillar sitio.

Hay un buffet para los dos hoteles próximos por lo que hay mucha gente en poco espacio. Los bares que se pueden usar del complejo no están al lado y para ir en silla de ruedas no es nada cómodo. No hay actividades dinamizadas. No repetimos.

Das várias opções de espaços para ficar entre os 3 hotéis! Várias opções de restaurantes nos 3 hotéis! Muito top esse método que eles aplicam no hotel

Horário de checkin 17:00 e muito tarde e acaba fazendo você perder o dia

Super acolhedor,limpo

Da localização

Estado em que se encontrava os apartamentos, a precisar urgentemente de trocar mobiliário e obras....

La habitación. Muy amplia y cómoda

El buffet. Muy poca variedad y muy pequeño.

lo que mas me ha gustado es el servicio de los trabajadores

Mi experiencia en este apartahotel de 4 estrellas ha sido bastante decepcionante, especialmente teniendo en cuenta la categoría y el precio del alojamiento. Piscina y ambiente: la piscina estaba constantemente masificada y llena de gente. Además, había música a un volumen excesivamente alto durante prácticamente todo el tiempo, por lo que resultaba difícil relajarse o disfrutar de la zona de piscina con tranquilidad. Apartamento: el apartamento se veía bastante viejo y necesitaría una renovación. Además, durante nuestra estancia hubo ocasiones en las que se olvidaron de reponer las toallas o el jabón, algo que considero básico en un alojamiento de esta categoría. Camas: sin duda, lo peor de la estancia. Me parece increíble que un apartahotel de 4 estrellas pueda ofrecer unas camas con un colchón tan fino y duro. Dormir así durante una semana resulta realmente incómodo y afecta directamente a la calidad de la estancia. Considero especialmente negativo que en la descripción del alojamiento no se informe de unas condiciones de descanso tan deficientes. Buffet: la comida fue otra de las grandes decepciones. La calidad me pareció muy baja y la mayoría de los platos eran excesivamente grasientos y pesados. Da la sensación de que la oferta está enfocada a comida muy calórica y poco cuidada, con muy pocas opciones que resulten ligeras o de mayor calidad. En definitiva, considero que el alojamiento está claramente por debajo de lo que se espera de un apartahotel de 4 estrellas. Entre la masificación de la piscina, el ruido, el estado del apartamento, la falta de reposición de algunos productos, la pésima calidad de las camas y un buffet de muy baja calidad, no repetiría la experiencia.

Location

The staff

Piscina, funcionários simpáticos. Tranquilidade

Da cama

La zona de piscina y el buffet

El hotel es un 3 estrellas en España, cola para acceder al buffet, mobiliario antiguo.

The staff were excellent, very friendly and always checking in everything was good. One staff member Ahna went above and behond to make sure my stay was comfortable as I was a solo traveller.

La amabilidad del personal

Las instalaciones algo antiguas y con necesidades de actualización

Location and facilities

no breakfast included

To be fair Nothing was likable about the hotel

Please don’t book this hotel. save yourself the disappointment. 1. The rooms and equipment are extremely old and dirty. The TV, fridge, towels, and other facilities are outdated and poorly maintained. 2. The attitude of some hotel staff was very disappointing. In particular, I felt that one staff member treated me in a racist and disrespectful manner, which made my stay very uncomfortable. 3. Breakfast is not even served at this hotel. If you pay for breakfast, you have to walk to another hotel about 400 metres away to eat it. This should be made much clearer before booking. 4. They force you to wear a hotel wristband throughout your entire stay, which I found very uncomfortable and unnecessary. Would I recommend this hotel? Absolutely not. Please take your money somewhere else. there are much better places to stay.

Localização

Falta de limpeza

Amir and Harjot made our experience at the Teppanyaki excellent. The show was amazing and Amir looked after us so well. The customer service was second to none. I would highly recommend this trip and visit to everyone.

Lovely staff and great food! Fun night with family and Harjot was lovely too

Fab dinner, Vikas was super and good food.

Teppanyaki was an amazing experience

Amir & Harjot gave us a lovely experience in the tepanyaki restaurant 1st class 👏

harjot and amir sunar Where amazing,good food and good service. Would recomend

Gostei bastante do acolhimento dos funcionários que ao longo da estadia se mostraram super competentes, também empenhados em falar em Português! Nomeadamente o Bob da receção, no bar da piscina o Amir, o excelente anfitrião do restaurante Sandeep e na animação a Nirma! Com um STAFF assim as nossas férias ainda se tornam mais agradáveis! No tudo incluído também se destaca! A comida era boa! Quanto às bebidas não eram limitadas, temos bastantes opções! Adorei o restaurante temático Mexicano, um atendimento de excelência e a comida divinal! Aconselho vivamente!

Fahad is a great Guy who has given us great service at the bar

Very good service!!!!! Very polite and nice

Great hotel, pool entertainment top stuff from Muss, hotel receptionist very fair too

Very good and friendly staff especially Muss

Muss so funny great vibes guys definitely recommend

fahad, sandeep - very good service and accommodating. Really friendly

Fahad e sandeep good prestation Nice and helpfull bartenders

Great service from Fahad and Sandeep

En la zona hay muchísimo aparcamiento público y el hotel también dispone de varios parkings gratuitos muy amplios y con sombra. Todas las instalaciones estaban muy limpias y podías moverte libremente por los cuatro hoteles de la misma cadena, teniendo gran variedad de instalaciones que disfrutar.

En los restaurantes temáticos la comida dejaba bastante que desear, solía ser un menú cerrado con pocas opciones, por ejemplo el restaurante de sushi de te daban entrantes y un plato a elegir entre 3 opciones, muy mala calidad y poca cantidad los entrantes que eran roll de sushi, aunque los platos a elegir eran mejores (cerdo cantones, pollo teriyaki y otro plato vegetariano). El indio era un menú cerrado solo podías elegir la proteína del plato principal (pollo, cordero o vegetal), si eres delicado para comer no lo recomiendo aunque no estaba mal, el italiano era el mejor porque podías elegir todo lo que ibas a comer, tenían buffet de entrantes y postres y carta a elegir de principales, la calidad en general de todos los buffet de los hoteles de esta cadena (hay 4 o 5 uno al lado de otro y te tienes que mover a otros hoteles para todas las comidas) normal nada del otro mundo.

That u could use the other mutha hotels their was a big one clube across the street where i spent most of my time should have booked their instead

Everything seems to be in nabouring hotels

Tudo.

Nada

We had the most fun in the day playing pool games and activities,

El trato del personal y la ubicación

No se loo recomiendo a nadie que quiera estar tranquilo , es una vergüenza aún estando en la 6 planta alojado las música pastillera a tope tanto si llego día como por las noches, imposible bañarse tranquilo en la piscina ñiñatos jugando a la pelota tirando flotadores , y a las 7:30 ya tienen cogido las hamacas con toallas , el buffet de pena como será que me e venido sin la última comida de la ardentias le digo a esa gente que pone reseñas que aprendan a reseñar no aconsejo este hotel

Me gustó la habitación

No me gustó la piscina ni el ambiente de la piscina demasiado adolescente y jaleo . Y que no me dejarán entrar hasta las 17:00

Todo muy bien. El personal muy atento y servicial

Conveniência perto de muitos comércios

Ar condicionado fraco em dias muitos quente não dá conta do calor

Location, room was clean

Staff weren't particularly helpful, usually stay at Forte do vale and staff far more professional.

check out and check in time, will definitely avoid the hotel next time

Increíble todo lo que ofrece este hotel! Recomiendo el sistema todo incluído👌

Excelente custo benefício, foi uma grata surpresa esse hotel e o regime all inclusive superou as minhas expectativas. A acomodação é boa para 3 adultos e 1 criança. Um adulto dormiu na bicama com a criança e o casal no quarto.

Não tenho queixas!

La piscine, le bar à cocktails, la proximité avec les centres d’intérêt

La ubicación...el personal y servicio.......el bufet es un poco corto pero está todo muy bueno....limpieza también muy bien...

La piscina ,,son muy buenas .. pero no hay vigilancia ninguna y tampoco socorrista 🛟🛟.. muchos adolescentes jugando con balones y colchonetas que impiden que los demás puedan disfrutar de la piscina y que aya cierto orden

La ubicación

La falta de información hacia los huéspedes de los servicios del hotel y las instalaciones a las que podemos acceder y su ubicación

Its location and how clean it was

Was a little tired looking but it was perfect.

We are staying here atm and so far our stay has not been pleasant, it took 1 hour to book in at reception as there were only 2 members of staff booking everyone in, we were then told check in was available between 2.30-5 so we came back to reception to be told come back at 3.30 which we did to be told room wouldn’t be available till 5, came back at 5 to tell us there was an issue with the room and it still wasn’t available, they then changed our room after another 15 minutes of waiting, we booked a deluxe room and there is nothing deluxe about this room, the aircon is completely useless, there is not a lot of storage, all the sunbeds are taken by 9.30 with no one on the beds just the towels, this is only our 3rd day but so far our stay has not been pleasant.

Visited the sushi restaurant, very friendly service from Fahad and Sandeep. Would definitely visit again. Enjoyed the food also but made better with the friendly and fast service.

Edgar is a legend, brilliant hotel but Edgar was the best part 👌

LAS HABITACIONES ESTABAN MUY BIEN Y TODO MUY LIMPIO

NO HABIA CASI NADA DE ANIMACIÓN Y EL BUFFET ERA ESCASO

A simpatia dos empregados As refeições a decoração do hotel

O barulho na piscina , os jovens jogavam bola impedindo que outras pessoas pudessem usufruir

Location, staff, room size & layout

Technical issues with tv, air con, fridge not all working properly at times

All good would recommend a tray somewhere to keep floor clean in guest rooms to put shoes in during stay

Amir was brilliant. Definitely added to the experience. Really nice bloke

Amir Sunar is serving us and he is amazing!! very energetic and friendly and pours a 10/10 rum punch, Thanks Amir!!!

As comodidades do apartamento

Nada relevante

Buffet aux repas

Clean and comfortable though showing signs of age. Very popular with groups of young people. All inclusive food typical buffet fare. Lovely staff particularly Amna and Bob at reception who couldn’t be more pleasant or more helpful.

Great location and staff! Fun atmosphere and rooms were clean. Yoandry the entertainer at the pool was great at the getting everyone involved in activities!

Yoandry This guy is absolutley amazing he got the whole of the guests into the pool for aerobics then later for water games . He was kind a great entertain men's guy he made our day.

Yoandry the entertainment is fantastic amazing he have a very good vibes and great personality thanks for today all of the activities ♥️♥️

Super valor para all inclusive, disponibilizaram um check-in antes da hora e assim ainda aproveitamos o almoço buffet no hotel

Restaurantes a la carte impossível de reservar, ficaram todos lotados ainda antes que

Brilliant hotel, great location. All the reception staff of Amna, Izadora, Bob and Rui were particularly helpful. But a special mention goes to Raj who went above and beyond his normal duties.

We had the perfect Monday with Yoandry and Leyanna

Best 100%Karaoke I cannot forgave with Yoandry and let Anna amazing

Yoandry and Leyanna was amazing.I recommend!

I had a wonderful experience at this hotel, and a big part of that was thanks to Tiago and Amna at reception. From the moment I arrived, they were warm, professional, and genuinely welcoming. They went above and beyond to make sure my stay was comfortable, always greeting me with a smile and helping with any questions or requests promptly and efficiently. Their excellent customer service, local recommendations, and attention to detail made a real difference and helped create a memorable stay. Tiago and Amna are a credit to the hotel and truly exemplify outstanding hospitality. Thank you both for making my visit so enjoyable. I would happily stay here again and highly recommend this hotel to others.

The food and staff were top notch throughout,especially TidJane who gave a really good service!

Foi simplesmente incrível tudo. Do começo ao fim . Ótimo atendimento. Ótimo serviço. Quarto muito confortável.

Great location, atmosphere was great mix of different ages not just young party goers (they can be loud in the night/early morning but they aren’t AWFUL). Rooms very spacious, food is nice pretty standard but not bad. Booked the peri peri restaurant - lovely food, good quality, nice atmosphere and music and great service from the two staff members including Tidjare

Lovely evening meal at the chicken peri peri, great service provided by Tidjane.

buffet, clean pool, spacious rooms, clean sheets everyday

Amazing room fantastic balcony weather amazing

7 days not enough 🤣

Location was great, the hotel was lovely and the staff were super helpful

N/A

Liked everything about it

Bar could have stayed open a bit longer around the pool

Brilliant hotel perfect location

Great service lovely food, very clean and attentive, with beautiful views. Made our holiday Joan fortes and Tid Jane delivered an amazing service A******

Great experience in one of the restaurants with Tidjane, great food also

Good size, good location, clean, very helpful staff

Lovely hotel. Lovely area. Tidjane in the Piri Piri restaurant provided amazing service, very quick to refill our wine glasses

Went all inclusive and seamoon Piri piri was the best restaurant out of all the MGM ones we went to. Tidjane was a great server and made sure the drink was kept topped up!

Had a lovely experience for 3 nights Highlight was the Seamoon restaurant , the food was lovely and special mention to Tidjone who was entertaining us with his dancing