Country Plaza

Breakfast was great especially the lady making the tortillas

Salvo algunos inconvenientes con el mantenimiento de las llaves del agua y falla del control de encendido de la T.V. todo lo demás está bien. A mi esposa y a mí nos gusta el Buffet para desayunar., es variado y sabroso. La atención del personal nos agrada mucho, son amables y serviciales. Conozco este hotel desde hace más de 25 años y siempre he tenido buena estancia en él, aunque a ultimas fechas noto algo de deterioro. Está muy bien ubicado a unas cuantas cuadras de la Basilica de Zapopan.

There is a very inconvenient staircase at the entrance for heavy luggage, and to bring luggage to the elevator area, it is necessary to do so outside the building. Also, the terrible Wi-Fi connection is almost useless. The staff is friendly, and the hotel is spotless and beautiful. Although it might need a good renovation, it is pleasant and calm.

Hotel is decent very old,.. outdated

The hotel is old but well maintained by a large staff of friendly, service oriented individuals. The morning downstairs restaurant (7AM to 12Noon) is excellent and the wait staff are friendly. It is in walking distance of a large plaza shopping center with a new train station that takes you from one side of the city to the other. It s economical and clean. In addition there are numerous restaurants flanking the hotel. The Country Plaza Hotel is a slice of Mexico, not a branch of a US chain which you can find anywhere in the US. We have stayed there numerous times within the last 25 years and keep going back.

The service and the amazing person

It’s has a very vintage feel. People are very warm.

Jr suite had leaks the closet got wet and part of the ceiling was falling out They move us to a different room No hot water , and the jets from the jacuzzi weren’t working the lights above the shower were broken not a good experience at all

The air conditioning was not working. Towels were old and dingy. Lobby bar closed early on a Saturday night.

It is located in a safe area

lovely, classic hotel. food was delicious and staff were very kind.

The property is convenient .

Close to plaza patria

Had a great stay. Clean rooms and friendly staff.

Needs an upgrade

The hotel is pretty old, carpets have not been washed for years. Outside pool and jacuzzi out of service. Small pool is very cold to use, especially if you have kids. No microwave in the room or in Any of the common areas to use.

Good services

Thin walls, you can hear chatting in hallways and indoor pool is cold

Close to ZPN central

It's old but very good service.

Great location!! Excellent service Friendly staff

TV and A/C were in lockdown mode. Activated by staff. Repair needed to door railing in bath. Otherwise fine. Bartender Carlos excellent.

Yyuh

Se negaron a ayudarme a facturar la estancia. No había agua caliente en la habitación y la llave falló todo el tiempo.

Hotel is just ok

👍

Location was good, the sink was clogged, mattress was bad, you can feel the spring in your back area and saggy

Hi, We stayed here a couple of nights. It was ok. The vents did not work and showers were cold every night.

Nice staff

Great

The air conditioner and bathroom fan need replacement. Shower water was cold 3 of the 4 days. The air conditioner would drop chunks of ice and make a shrieking noise. 2 of the 4 receptions staff were not friendly. They were not rude, just indifferent. Mgmt gifted us brunch due to the inconvience.

Nice property in a location that met our needs.

The stairs were killers and definitely not for senior citizens. No elevator to get to the restaurant. The jacuzzi and swimming pool were out of order. The buffet was great and the staff very kind.

Gracias

Servicio excelente! Muy amables empaticos

The location is amazing we were able to walk to Plaza Patria almost every day. They also had a delicious restaurant on the ground level of the property. It is a very dated property. The jacuzzi was out of service for the duration of our 2 week stay. I noticed that there were dirty dishes in the hall way from someone ordering room service. The dishes sat there for about 4 days. We spent very little time in our room so really no complaints. The hotel got the job done we comfortably slept there each evening.

Great place amazing service !!!

Great time!

Good

Lovely old-school type of place - zero high-tech but good WiFi. Low key but with a great restaurant and close to a shopping mall. Service is great. You will need to ask for help with suitcases when you arrive because of the long staircase before reception

.

No safe in the room. No coffee making facilities in the room. Old rooms that need renovation. Carpets are worn out Staff are efficient and friendly

The restaurant is so good and the personal

Everything was good

The restaurant,the food is so good and the personal

It was a nice old-fashioned building. If you want to stay in a place where you can't take a warm shower and with really low water pressure then this is the place to go, the burritos across the street from the hotel made the stay worth it!!

Staff was so helpful with transportation (taxi’s).

Excellent location to Zapopan

Great

Habitaciones cómodas y excelente bufet de desayuno

The service food and personal excellent

Lo que me encantó fue el trato de los empleados y digo TODOS me trataron de manera amable. No como en otros lugares más modernos con más estrellas y más caros donde te dan un servicio sangrón. Sí el lugar tiene una vibra rústica pero a mí parecer, hizo que mi estáncia fuera más vintage y me gustó. Ah también puedes llegar a Plaza Patria caminando en como 5-10 minutos y también tiene una farmacia Guadalajara 24 horas y un lugar de burritos y tortas (El Rey) 24 horas (muy buenos por cierto) en puro frente del hotel. Sin duda, me volvería a quedar otra vez.

the sofa has stains(white). the bathroom is has black mold. we left after 1 night

The service,the food and all the personal excellent

Good

This property has a lot of potential since is a old hotel but unfortunately is not as clean in the structure or upgrade in the installation. Suggestions a good remodeling need.

Excellent option for a pleasant stay

the cleaning of the bathroom

It has a nice indoor swimming pool

I put in staff terrible specifically the people who enter your room, because my phone charger and my smart watch charger dissappear from my backpack and the problem is that i don't notice ultil i was a the airport, so if you planing stay in this property is not secure to live any electronics in the room i was in the property from Thursday 10 August 2023 to Sunday 13 August 2023

Great stay, wonderful staff, would come back!

The personal service was great.

El hotel está muy bien ubicado y el personal es muy amable. Me asignaron habitación desde temprano, y me dieron un upgrade gracias a mi estatus en expedía, lo cual fue muy conveniente :)

I like the location ...the hotel needs remodel it's looks old I think is over 40 years old and i you can see it . Location is great so you need compromised .

This hotel was close to everything restaurants, mall, hospitals and the metro. Hotel provided basics.

Great location. Very centrally located. Great value.

The lobby area, poo; area is beautiful. There was nothing that i didn't like and will definitely stay again. Best tortilla soup i have ever eaten. Breakfast was a tad expensive but very good.

Good location, easy to get there everywhere you come from, frendly staff throughout the whole property my wife and I, we enjoy our stay a lot specially the food and service at the resteurant. We would highly recomend this hotel to other visitors.

The breakfast buffet was ASS. The meal was expensive for having a limited number of food items. The beans were bland and had no texture. The bread was harder than ever! It felt like it had been sitting out for days. The chilaquiles were bland and had no flavor. The only thing that was good was the fruit juice, the strawberry yogurt, and the fruit. I had to wait until I got home to eat anything. Just order from the breakfast menu and save yourself the trouble of having disgusting food.

Un hotel muy bonito, un poco viejo, pero con mucho estilo.

The hotel itself is beautiful, needs a little tlc since its showing its age. The elevator needs improvement. Other than that I like the place and location

It was very welcoming and friendly staff.

Good service, excellent food. We will return next month!

Had a great experience everyone was friendly and sooo helpful the breakfast at restaurant was great 👍

Good location

Todo estuvo muy bien 👍, pero cuando llame a recepción para pedir una toalla más, dijeron qué le ivan a decir ala encargada de eso, y nunca me la llevaron.

The staff was really helpful and respectful. The buffet served in the restaurant is really good.

Our server Felipe was excellent on the dining area very attentive staff clean our room daily very secure cameras every where love this place,I will definitely come back Jose

El personal es muy amable y atento con excepcion del Sr. que esta a la entrada de bellboy. un hombre muy antipatico con eso digo todo. La Srita. Nora y Blanca unas personas de 1era. dispuestas siempre a ayudar. me gusto mucho la estadia. Lo malo que aunque cuentan con alberca techada esta tan fria que no se puede disfrutar. Cuentan con un jacuzi que dias fuiciona dias no funciona.

The morning buffet still is one of the best ones in town. The rooms could use some updating and the ones facing inside can be quite noisy because of the indoor pool area. Also, very pushy and demanding on mask usage to the point of aggressiveness. Did not appreciate that attitude.

The staff is very professional and accommodating

Took much time to the staff to find our reservation. Long after walking into the room, and just about getting ready to sleep, the bellboy unexpectedly enters the room with a family (kids included) we weren’t naked at that point but the situation was awkwardly embarrassing! I don’t think I will stay in that hotel ever again.

Good buffet at a good price. Attentive and kind staff at the restaurant. Very good pan dulce.

An older property but it's being maintained to look very nice.

This is an old place that desperately needs updating. It's location is stellar but aside from that, nada

Restaurant food was so so. Staff was friendly.

Good enough place. A little outdated but I feel the fees are reasonable. Excellent restaurant. Friendly staff that assisted with a couple of mishaps.

It is quiet, safe, near shops, restauranrs. Malls. Average cost of taxi fare to shops and restaurants about 2-5 dollars. Uber is a little cheaper. Room service cost is average. Great customer service. Very helpful.

Everything

Very clean. Staff friendly. Definitely will be back there.

Location is perfect for my needs. Everything at walking distance and not too far from major attractions.

The waiters at the restaurant. great service. the food was delicious

Highly recommend, surpassed all of my expectations. Located just minutes away from everything you need, and the food is amazing 😌😊

Amazing

The location is unbeatable. Lots of good places to eat and for different budgets. The mall is within walking distance. Also downtown Zapopan and easy access to main streets and avenues. The hotel is a little outdated and can use a touch up but I think you know what you are getting up front. Nice enough hotel, I enjoyed my stay.

Confortable, clean, convenient location, free parking, and friendly staff.

Absolutely loved our stay here. Very beautiful property with a bar onsite as well as a wonderful restaurant for breakfast. Our room was very clean and huge, the bed comfortable. Conveniently located fairly close to the historic area. Will definitely return.

Everything was perfect at very great area of the city.

Staff took over 20 minutes to verify my Orbitz reservation. Other than that, good experience all around

Good value for the money - modern, clean, comfortable. Lots of parking, excellent breakfast buffet.