Hotell Dialog vs Similar Hotels

Rooms often described as old and worn: broken lamps, delaminating floors, poor/older mattresses and insufficient furnishings in some family rooms.

Rooms were generally clean but some felt they looked a bit worn.

Rooms were clean and comfortable, but some guests mentioned that they were slightly old or worn.

Rooms were spacious and comfortable, but some reviews mentioned maintenance issues like noisy surroundings and soft beds.

Consistent complaints about dirty rooms: stained bedding, urine-like stains on floors, silverfish, foul smells in corridors and toilets — clear hygiene issues.

Some guests noted issues with cleanliness, especially regarding food freshness.

Guests noted the hotel was well-maintained, with particular praise for the cleanliness of the rooms and bathrooms.

Guests mentioned cleanliness as a positive aspect, although some reviews mentioned minor issues.

Convenient for parking, near shops/Heron City and has good bus connections, but a few guests found the area feeling unsafe or noisy at night.

Convenient location near public transport and easy access to the highway.

The hotel is conveniently located near public transport, though some noted it was far from the city center.

Close to public transport, supermarkets, and key landmarks, offering convenience to guests.

Multiple mentions that staff are friendly and accommodating; positive interactions reported despite other hotel problems.

Guests appreciated the helpful and accommodating staff.

The staff provided excellent service, with specific mentions of helpfulness and friendliness from the reception.

Service was generally appreciated with attentive staff, though a few guests experienced slow response times.

Breakfast generally described as having choices and being inexpensive, though complaints include very dry bread and limited juice options.

Mixed reviews regarding the breakfast quality and limited options.

Breakfast received positive feedback for variety and quality, although there were some complaints about replenishment.

Breakfast and dining services were generally well-received, but some guests desired more variety in the menu.

Free parking and a breakfast buffet are positives; issues reported with towel quality, missing hand towels and limited beverage machine options.

Access to a gym and good WiFi were positive points.

Basic amenities were provided, but certain items like towels were missing at times.

Satisfactory amenities including good breakfast options and essential facilities, though some guests wanted additional features like AC or kitchen towels.

Several guests call the hotel 'prisvärt' / good for the price — acceptable for short overnight stays despite maintenance shortcomings.

Guests found the hotel reasonably priced for what was offered.

Overall good value, but some found the price high relative to the quality and issues encountered.

Mixed reviews on pricing with some guests feeling it was reasonable given the location, while others found certain services lacking for the price.