Boulevard Plaza vs Similar Hotels

Complaints regarding old air conditioning units and outdated room features affected the rating.

Some rooms were described as old or needing maintenance.

Generally positive feedback about room comfort and size, with minor complaints.

Mixed-good: many guests note comfortable, quiet rooms and excellent showers, but others report mattress/pillow problems, bathroom door privacy issues and inconsistent water temperature.

Several reviews indicated issues with cleanliness, including the state of the bathrooms and general upkeep.

Several guests reported issues with cleanliness, impacting their stay.

Overall good cleanliness noted, with some mentions about the need for better maintenance.

Mixed: many comments praise clean rooms, but there are specific complaints about corridor cleaning, worn/bad-condition towels and the need to request cleaning — slightly below expected.

Consistently praised for its convenient location.

Consistently highlighted as excellent by multiple guests.

Highly praised for its convenient location close to attractions.

Very positive: multiple reviews cite excellent/safe location (Savassi), easy walking access to attractions — one of the hotel's clear strengths.

Generally positive experiences with friendly and attentive staff, though there were isolated negative encounters.

Many reviews praised the attentive service and the staff's politeness.

Consistently positive references to helpful and friendly staff.

Generally strong: staff are repeatedly praised for attention and prompt handling (room change, friendly service); some management/parking coordination issues mentioned but overall service is a major positive.

The breakfast received positive feedback for variety and quality.

Breakfast received positive comments, although options were perceived as limited.

Breakfast was enjoyed, with a good variety, although limited vegetarian options noted.

Strong: breakfast repeatedly described as excellent, varied and above expectations; room service/food also positively noted.

Many mentioned the lack of amenities as advertised, including a broken pool and poor condition of shared facilities.

Amenities received mixed feedback but generally seen as adequate.

Some issues noted with amenities offered, especially regarding fitness and window ventilation.

Below average: several lacking or problematic amenities reported (no iron, no in-room coffee/water, gym often under maintenance, parking outsourced and troublesome).

Complaints about the cost not matching the quality received.

Considered fair by most, despite some mentioning high daily rates.

Perceived as fair value considering the location and quality.

Some concern: breakfast perceived as tasty but expensive; parking not included and worn towels/mattress issues reduce perceived value.