Fairview Hotels,Spa & Golf Resort

Well positioned. Neat and tidy. Very clean. Food in restaurant was very good. Lovely breakfast.

The air conditioning was not working. Non of the remotes, not the TV, DSTV or aircon remotes were working. I suspect batteries were all flat. No plug in the basis in the bathroom.

Stuff is friendly.

The rooms need a serious renovation.. even the bathroom

Beautiful setting and well situated. Great potential

Impression is one of a great establishment in a time past, but a lack of maintenance and leadership is fast eroding what was a great lodge.

Disappointed, the room I was allocated had no hot water.

That they allocated me a room with no hot water. And reception was not manned, when I called.

The landscape is exceptional

Amazing amenities & great staff that are very helpful. The food from the restaurant is praise worthy indeed.

Nothing to complain about

Nature

Not clean

Location and amenities such as spa, floating pool

The big cockroaches

Great location, great facilities like spar, restaurant and landscape

During heavy rains, thatch roof gets moist and uncomfortable if you have sinus problem

The location was lovely

The sheets on the bed had stains on them..The pillows were old and disgusting .The carpet next to the bed was dirty and gross

The scenery is beautiful

The bed is very old and uncomfortable. Makes funny sound when you turn in the bed. They gave us an old room with thatch roof that smelled very badly (room 18). The bathroom in the thatch room was also terrible. We asked to be moved and they gave us room 5 which was decent and clean however the bed was so terrible, you actually sink into it when you try to sit or lie down. Oooh and you get woken up by very loud insect sounds from 4am😤😤😤

The food was delicious

The toilet was running the whole night

Precious at reception was Amazing. Her warm bubbly personality made us feel welcome from the moment we arrived, and she was just as wonderful at the Spa reception the next morning. Joe in the restaurant was also incredibly kind and helpful. Truly outstanding service from them Both!

The Breakfast was Good The Bed was Comfortable

The external door of No.25 is not properly cut to fit the Frame, it leaves a gap on top. The Bathroom is quite tight and needs some upgrade, it works though. The Towels are white, but seem to have lost their brightness. I have used No.3 & 4 before, which were Good

The place is big but it has the old setup of rooms and restaurant.

Breakfast,I expected buffet for breakfast but you choose from menu.

Great and quite located with great staff members

Nothing boy fault so fair except with allergies, thatch roof becomes another challenge.

The location was quiet, and breakfast was delicious. The staff was patient, accommodating, and friendly.

No parking next to the room, I had to walk about few meters with luggage.

Not much

The place is unkept / not maintained at all. The carpets in the room were dirty. The lack of maintenance is evident throughout the place. We booked an executive suite and there was nothing executive about it. We waited an hour for every order of room service, both breakfast and dinner. The aircon did not work. Amazingly reception can dial into your room via telephone and start speaking. It was the oddest thing.

The staff and reception

Some truck started 05:30

The Privacy.

Water was cold!

Privacy and location

Water was cold

Wonderful warm welcome from friendly staff. Both dinner and breakfast were excellent. The ops manager and chef both personally interacted with us. Best mushroom soup we have ever tasted. Accommodation was spacious, well appointed and sparkling clean. We will definitely recommend Fairview to all our friends and look forward to another visit. Picturesque location on a golf course.

Nothing

The Room set-up and Spa facilities

Need to advertise more of their Village option

Everything

N/A

The thatch traps dust and, during the day, this aggravated allergies.

Found the room smelling from damp, noticeable water marks of walls, AC remote flat batteries, Bird feces on the bed.

location was great and pool area is nice

rooms was small and bathrooms very old and outdated at breakfast which was included u had to pay for your coffee and selection not great

Its not clean, its an old facilities which requires renovation urgently. The room was dirty, the outside light was not working. The shower was really unhygienic and a lizard even fell from the roof to the shower while I was showering. It was a disappointment staying at Fairview

Nice location

Rooms had bugs dropping from the ceiling. My daughter woke up with bug blood on he hand and doona. Room was not clean, I left a camera and staff were advising it ws not there, once I offered a reward it was suddenly found. I had to extend my stay due to medical reasons and then was medi-evacuated to Johannesburg. They refused to refund payment, then management agreed. It never returned to my account.

Just the property and bars but they close way too early.

On the internet the luxury rooms looks so luxury but it was not. 1 water in the room and dirty fridge. TV also didn't work. There is much nicer and more affordable places in Tzaneen I have been staying at.

Great breakfast, great location, its old-fashioned but clean and it works. And the staff are great.

the wifi was non-existent to start with, then a router was reset and then I got wi-fi but it was very slow. the staff member was great, he had knocked off from work, but he came and fixed it anyway.

The location is great, and I enjoyed the breakfast. The bed was very comfortable and clean and the aircon works very well.

I was directed to my chalet from the office, while there was a sign saying 23-24, the arrow pointed down the slope not towards the accommodation. There are no numbers on any of the doors and it took me a while to figure out on which door my key worked. The shower head is broken, it sprayed water against the wall rather than on my head. The wi-fi is sporadic. I feel it is overpriced

Warm reception and nice food.

It was my first experience, I personally didn't have a problem so far.

Staff was very friendly, breakfast good value

Requested 2 single beds, received a King, was told it was due to late booking. Room amenities (coffe, water etc) was prepared for only one person, even though booking was for 2 adults.

The room had an unpleasant smell.