Relais Spa Val d'Europe

Lovley hotel with a great pool with a jacuzzi. Staff are very polite and helpful. Shuttle to the parks is great.

Great location to stay. Easy shuttle ride to Disney. Train station a short walk to visit the site in Paris. The room we were in had a kitchenette with everything you need to make meals. The restaurant has excellent food. Bar area has live entertainment and reasonable drinks and food as well. The morning breakfast is awesome with so many selections there is no way anyone could not find something they enjoy.

Have stayed at this hotel multiple times. It’s a great position for visiting Disney or days in Paris city centre. Easy access to the train. Shuttle bus to the Disney parks. Close to supermarkets and a huge shopping centre which includes a designer outlet mall too. Rooms are spacious and well laid out. The spa is a great add on too.

Amazing size room, great amenities and the shuttle service to DLP was fab.

Bed mattress need replacement.Rooms are very dated .

Very good

Friendly staff and made it feel welcoming especially with kids.

Clean, comfortable bed, drinks and breakfast included in junior suite executive. Convenient shuttle to Disney themed parks

Location was on point.

Loved the hotel! Amazing location, very clean, great spa and spacious room. The breakfast had good selection but they need to come prepared to the peak at around 09:30. most of the time the omelette was empty and I waited sometimes 15-20 minutes for it to arrive. Same with potatoes and salmon fish. Also I didn’t like the shower’s door- the floor was always wet. Other than that everything was good and the Disneyland shuttles were very convenient. I would definitely go there again!

The staff was extremely helpful and always willing to assist with any of our needs. This is our second stay at this hotel and it was better than the first. I particularly enjoy their steam room and also sauna. The honey soap that they market here is something amazing! I will know that we were promised to cocktails as VIP members, however, when we arrived, we were offered one mocktail card at the front desk and one mocktail card in the room. I wasn’t so much of a fan a fan of this.

We love this hotel, the staff are so friendly and helpful, particularly the concierge who are often very busy but so genuine and helpful with the shuttle service. It’s the perfect hotel to stay for trips into central Paris and Disneyland without being overwhelming. The spa is amazing and we will definitely be back.

Really enjoyed our stay. The beds in the room seemed very comfortable the sofa bed not so much, never missed my own bed so much after a few nights on that. Bedrooms were cleaned and replenished well. Breakfast was good enough but nothing exceptional and found the restaurant menu limited but the food was tasty. The service to get you to and from Disney was flawless, i was actually quite suprised how easy and fast this was. This really convinced us we'd made a good choice booking here. Even after staying for the lights display at Disney, we were back in our hotel room in no time at all. The pool is nice and not too cold, unfortunately the hot tub was not working during our stay. Did make use of the sauna though. The gym is small but has all you really need, a flat bench with a barbell would have been nice and soe heavier dumbells but i managed to get a good workout. The bar is quite expensive but a nice place to chill with a nice selection of spirits and cocktails.

Helpful information and friendly staff

We liked the swimming pool where there was a quiet room where you could relax with a cup of lovely tea

Amazing hotel with welcoming staff. Restaurant and bar were quiet, perfect for a quiet drink with my partner. Food was amazing. Food in the hotel is a tad more expensive but worth the price. Theres also several restaurant near by, massive shopping mall round the corner and a lovely bakery just across the road The car to disney land takes and picks you up when your ready. So theres no stress of making sure you get back on time. Last car is at 11.30

This hotel is lovely. Rooms come with small kitchen. Has a great Disney service to and from the park. No issues Nice area

Excellent location, close to a large shopping centre & train station. Room was pleasant and comfortable. Kids enjoyed the pool. Helpful staff . Enjoyed our stay .

The property is beautiful, staff is very attentive and the best part was the private shuttle that could drop you to the Disney Parks however please be aware that they do not take luggage at all. So when we moved from this hotel to onsite Disney property they wouldn't do that due to us having luggage. Not a big thing at all but would have been nice to know that that. The hotel deserves 10/10 as it is perfect.

We had a nice stay and ate in the restaurant twice. As adults without children, it was the perfect location for Disney without the need for themed decor etc. Slightly lower score for commutation as we made a request on the first morning which wasn’t followed up, resulting in a later room change.

Good location. Shuttle service and later checkout are the main reasons to stay here. Spa was ok. Rooms are a bit tired, bathrooms need renovating. Had an issue with some appliances in the room which were not fixed during stay.

Satisfied with my stay

Lovely hotel in a very nice area of Paris, ideal for the wonderful shopping centre nearby and Disneyland Paris. Hotel was clean and the room good with a fridge and a roof terrace. The spa was a highlight in the evening. Underwater lighting made it very relaxing in the pool, with a sauna and jacuzzi too.

Our family (2 adults and 2 kids under 12) loved our stay at this hotel. The on demand shuttle to Disney parks was very much appreciated. The breakfast was lovely and didn’t feel rushed. The beds were super comfortable although I think the sofa beds in the junior suite could do with better mattresses. We also appreciated the second (albeit small and no sink to wash hands) shower and toilet for the kids. Also the little kitchenette was very very useful when taking some rest from all the walking from around the parks. Minor points for improvement - - the soap dispenser is not near the sink and hard for little ones to reach. This is basic design and easily resolved by repositioning the soap dispenser. - water pressure for the shower was low - the family pool times felt too short but we managed around this. Otherwise, an excellent stay with super friendly staff, lovely and modern facilities. Would definitely stay again and/or recommend to friends.

Had a wonderfull time. Staff were very helpful. Would definetley come back.

The junior suite had a well equipped kitchen and even a second shower room which was a surprise. Only negative was that this second shower room had a drain smell so we just kept the door closed and didn't use it. Room service was great, food was delicious. I would stay here again.

Very nice hotel but rooms a little dated and windows were not sealed properly. This led to increased noise from the road and a draft, but staff were happy to move us to an internal facing room.

Great hotel. Fantastic free shuttle to Disney 😍

Breakfast was fantastic! However, water spilled onto the floor during my shower because the bathtub had no curtain.

Great hotel close to Val D Europe and free minibus shuttle to Disneyland Paris. Helpful polite staff.

Great location, very helpful staff and generously sized room.

Amazing accommodation and staff extremely helpful, a great touch having the shuttle service to disneyland on demand. A great hotel when you have children of all ages.

Very good hotel. I would stay again. Nice places to eat around the hotel. Large shopping mall nearby along with a subway metro station that takes you to all parts of Paris. Convenience store called Carrefour is just across the street. Most importantly, it’s very close to Disneyland. They have a shuttle that goes and picks up from there. But sometimes it may take 30-40 minutes to wait. You can walk easily for 20-25 minutes one way there when the weather is fine. The directions to walk are very easy and it’s hard to get lost if you walk to Disneyland.

Convenient location with excellent shuttle service and a tasty breakfast to start the day. Big shoutout to Isaac at the front desk—friendly, helpful, and made the stay even better!

Proximity to Disneyland was perfect

It was lovely! The staff were really nice and helpful with the hotel being very clean and the bed comfy.

Was an amazing place and very close to Disney. They offer a free shuttle to and from Disney in free of charge basis. The location is just perfect and close the mall and outlet

Appreciated the onsite pool/spa. Room was spacious. Appreciated the efficiency kitchenette and mini fridge. The shuttle to and from Disneyland was amazing! Our hairdryer did not work and requests and reminders did not result in the unit being fixed. There was a stain on the sheer curtains that was at eye level and unsightly.

Awesome hotel

Nice hotel, good bar and rooms was well equipped. Could have done with some cooking utensils. Aircon didn’t seem to work in 34degree heat but overall lovely and great shuttle service to and from the parks.

Great location for

Pros: the hotel is nice, breakfast is good, the pool is big and clean, the shuttle to Disney ( mostly) convenient ( this is the reason we booked this hotel over others) and the staff is mostly nice. Special shout out to the concierge or driver who gave us a ride to the station our last day since the cab would have taken too long. That was extra and very appreciated. Most ( but not all) drivers were very pleasant. Cons: housekeeping doesn’t show up. One day I actually requested it at 10am before leaving to Disney, we were back at 4pm and the room wasn’t cleaned. I called the front desk to ask why as we planned to rest exhausted from walking non stop for 6 hours in heat and they said the “ don’t disturb sign” must have been on the door. It was not 1000% as we needed the trash taken I made triple sure the sign was not on the door before we left. This made me very upset. It’s a 4* hotel. If we request housekeeping it should come before 4pm. We waited for the shuttle once over 20 minutes and that is too long. We also called 3 times that day for the shuttle to pick us up. They should have shuttles going back and forth constantly. 20 is too long especially when it’s hot outside. A few drivers were rude, grumpy and drove too fast.

The hotel is the perfect location for Disneyland Paris and the free shuttle provided by the hotel was excellent. The room and the pool were clean and the staff were very helpful. Will definitely come back!

Wonderful stay at this hotel with a toddler while visiting Disneyland. Would definitely stay again.

Great 1 night stay, used the spa and it was lovely. My only fault was on checkout we were asked to pay the city tax again, the man on reception didn’t seem to realise everything had been paid upon checkin, he seemed to think we’d stayed 2 nights and not 1. Would stay here again.

We stayed at the property for 4 nights in a junior suite. Like most guests we were going to Disney. The hotel is well located, clean and underground parking is available at €15 a night. City Tax is about €8 per adult per night so factor that in. The staff and facilities are generallly very good. Check in is easy and quick. Breakfast is good but get there early to avoid the rush. My greatest disappointment is security in the room. On one occasion we came back and all the cupboard doors were open as though someone had searched the room. When we checked out it was easy. As we drove to the ferry port we realised we’d left our 7yr old daughter’s iPad in the room. We called the hotel to ask them to check. They said they would get staff to check and get back to us - they didn’t. We called again 2 hours later to be told they’d not checked the room yet. We rang again when we got home to be told the device wasn’t there and they would speak to the cleaners. We called the next day and the phone wasn’t answered and when we got through we were told they’d call us back - they never did. I emailed the hotel - again no reply. The device had my daughter’s own pictures and memories of Disney, all lost. We checked the device history and found it had been turned on the day AFTER we left in Paris, France. Someone had the device and it must be someone from the hotel as it was left in the room. Such a huge disappointment that the hotel let us down after a wonderful trip.

Excellent hotel would highly recommend

Convenient for Disneyland and our room came with a free transfer service to and from the park

The hotel is quite near the station and there are some restaurants and anice bakery within a few minutes. The reception area looks quite nice, however the rooms were a bit dated and ours smelled like damp. Also, I know it's minor, but the lifts were really really slow. I didn't get the chance to go to the pool/spa area so can't comment on that. It's not a bad hotel, but given the price I was expecting much more, so I wouldn't go back.

Great service, friendly staff, quiet area, quick shuttle to Disneyland. Great spa!! One of the best massages I have had in a long time.

We really enjoyed the wonderful staff, they were helpful. We stayed in the executive suites and enjoyed many amenities including breakfast buffet and shuttle service. We had an amazing trip because of the hotel.

Enjoyed our stay here. The hotel was lovely and the room was well equipped. Also the shuttle to Disney was a bonus. Never called them to get back from the park and took metro instead, but was handy having them there outside the hotel. Only negative was the pool hours for kids being 10-12pm and 3 to 5pm. If planning to spend most of the day in the Disney park, these pool hours are useless. I picked their hotel because I knew my daughter would want to swim every day, so we had to adapt our plans to allow for pool time in the morning. Really it would make more sense to let kids in the pool from about 8am to 9am as kids wake early. I really only picked the hotel because of the pool, so if I had known that kids hours would be restricted I would have picked somewhere else. But still enjoyed our stay.

Incredible hotel and hospitality!

Excellent service! I will be glad to stay over again.

Amazing service all round. Only down point is the hotel room was a bit tired.

I really had a great time during my birthday at the hotel. All the staff are friendly and helpful. Thanks

Truly a great hotel worth staying again. They need double glazed windows to keep outside noise out but other than that it was truly exceptional

I’ve stayed at this hotel for years, and sadly, it’s been going downhill. The location is still great, and some rooms are fine, but the general maintenance is poor. We’ve had broken sofa beds, doors held together with pencils, and even a step that came off mid-stay. Most disappointing is the disabled lift to the swimming pool, which has now been broken for a full year (as of May 2025). I was told it had broken after check-in, but the date is written on it — clearly it hasn’t been fixed and likely won’t be. Another guest I know was told the same thing weeks later. Cost-cutting is obvious — no washing-up liquid, sponge, body lotion… and not even hand soap! You’re now expected to use the shampoo/shower gel combo for everything. Was that really necessary? The shuttle used to be reliable, but now depends entirely on who’s working. It’s sometimes a 30 min wait, as if certainly staff won’t send it unless full. Other staff are still quick. The reason I still return is because of the concierge team — Antonin, Jeremy, Michael, Matthieu and a couple of others. They are the heart of this hotel and the reason many of us keep coming back. If they left, I’d go elsewhere. I hope management know how lucky they are to have them.

We had a wonderful stay during our recent trip to Disney. Everything about the stay was perfect - a warm welcome and easy check-in to our room, with the sofa-bed already made for us. the delicious breakfast and spa made us not want to leave the property! Would highly recommend.

Excellent and helpful check in staff. The shuttle drivers were exceptionally helpful. Breakfast was delicious

Being so close to Disney and the free shuttle service was fantastic and the drivers were very helpful.

This was an outstanding hotel in every way. Fabulous, friendly, professional staff. Clean, comfortable rooms and public spaces. Well thought out rooms with kitchen area. Courtesy chauffeur service to and from Disneyland Paris. We were permitted an early check in as the rooms were ready. Highly recommend and wouldn't hesitate in being a returning guest.

Great Service and very near Disney.

We loved our stay at The Relais Spa. The room was clean and modern and the shuttles were brilliant. Staff were very helpful. Beautiful area and hotel. Thank you very much for making our stay so good!

Good location for Disneyland. Had to make a number of calls to reception to rectify things which was annoying but otherwise ok.

Very good hotel, close to disney, malls and eateries. Spa is lovely! Breakfast amazing! Staff very friendly and helpful at check in! Lovely stay!

Excellent option if you visit Disneyland, they have a private shuttle available on demand. Kids can spend time in the swimming pool, while the parents can supervise them from the jacuzzi ;) I highly recommend it! One little negative is that the city tax was not included in the price on Hotels.com

Great location for Disney plus they have a shuttle - really good sized rooms & good facilities such as the steam room, sauna & pool. Only downside was the breakfast wasn't great - very limited options for gluten free. No egg man

Very convenient to get to Disneyland Paris using the hotel shuttle service.

From the moment we arrived everything about this hotel was first class. Sarah at reception explained everything to us and made sure we had everything we needed for our stay. The pool was excellent, and even has timed sessions for under 16s to keep everybody happy! Amazingly comfortable beds and quiet rooms. Not just rooms, but whole hotel were very clean and tidy.

Great location

Loved the cleanliness, quietness, perfect for a family stay.

Great hotel. Perfect for quiet and comfortable stay. Room was spacious and comfy. Only thing that was annoying was the heat in the room. The property is apparently unable to operate ac during winter/spring so the rooms are un

We stayed at Relais for 3 nights. 2 adults and our 5 year old daughter. The hotel is spotless from when you walk in the door. Lovely reception area. Room was very clean. Room was cleaned everyday and towels also replenished each day. We had booked a junior suite which was a large double bed and a sofa bed. It had a shower room and also a bath which was great. Also had kitchen facilities. Fridge, hob, coffee machine etc. We had included breakfast in our stay and there was so much choice. Bread, pastries, fresh fruit, meats, cereal, scrambled egg etc. something for everybody. The added bonus of this stay was definitley the complimentary shuttle from hotel to Disneyland Paris. Anytime you wished to go a driver took you. The drive was literally 4/5 minutes. There was also a supermarket across the street which was handy for juice snacks etc. Highly recommend for a weekend break. 🌟🌟🌟

Stayed 2 nights where after 1night had to change the room because of loud noises coming from the street level. The second night room was quiter but the whole room changing experince was not very pleasent, neither the hotel staff’s attitude. Plus the quality of the room plus amenities provided by the hotel were not at all equivalent for the price charged for the hotel room. Will not recommend to anyone!

Loved everything about it!

I really enjoyed my massage. The spa is a good place to relax

Absolutely excellant in every way. Thank you all so much for making our stay so enjoyable. Everyone so helpful especially concierges and transport to and from disney.

Honestly a great hotel if you want to visit Disneyland. The private shuttle is unrivalled - you just call them and they come pick you up. Sometimes within 3-4 minutes. The longest we had to wait was 15 minutes during peak times. The staff were all friendly and helpful. The housekeeping did a great job every day and were so friendly to my child when we arrived as they were finishing the room. They have great facilities (spa, pool, room service, a bar and restaurant etc) and the bed is SO comfortable. The rooms are spacious and you get water refilled every day. The towels were lovely and soft in the bathrooms and proper BIG towels. Plenty of them too. I really loved that. This place is worth every £. We will definitely be back. Thank you Relais Spa!

Lovely hotel with easy reach to Disneyland and well connected to Paris via RER train. Staff very friendly and helpful

The fiirst couple of days the sauna and hot tub not working

Our rooms were lovely but had requested them to be together and this didn’t happen. The buffet breakfast had quite a good choice but took them ages to replenish it. They had a great transfer service to take and pick you up from Disneyland. Drivers were very friendly. The hotel had a nice bar area, which was great to relax after a busy day at Disneyland. It was just a shame it took so long to get a drink.

All the staff were exceptional and multilingual, which really helps if you’re a tourist..!!

Superb

Good stay

The hotel was lovely, with excellent staff and services. I will definitely return.

Great hotel with lovely staff

Great stay over new year

Great location. Breakfast was good.

Staff were very pleasant and helpful. Great shuttle service to Disneyland.

Great place

Staff was very pleasant and helpful.

Excellent hotel. Hotel of choice for Paris

Very helpful staff, especially with shuttle to Disney. Thank you

Our stay at Relais Spa Val d'Europe was great. Would definitely stay there again. It is close to Disneyland, shopping, restaurants and has an excellent shuttle service. The staff are polite, professional and helpful. No complaints.

Staff were great, close by to station, restaurants and big shopping centre. Nice clean rooms, lovely spa.

Everything was great me and my daughter enjoyed our stay

We had a great stay at this hotel and the staff were very friendly. We loved the buffet and some of the local restaurants near by. We loved the anemities such as the spa, suana, and steam room. We definitely took advantage after our 2 week adventure in Europe and visitng Disneyland. They didnt really explain the pick up situation for Disneyland. Once we got dropped off they didnt tell us where to meet them again. There was also once incident where we called room service at 930am and when we came back to our room we did not recieve service. I had to call them to let them know. We ended up getting service the next day. Overall, a great experience and the room was amazing. I would recommend and stay again.

The hotel is dated and likely was built in 90’. However that is not a problem because the rooms are very clean and spacious. I would rate it 8/10 but unfortunately, I did not like how I was treated by some of the staff members. I visited the Disneyland with my family that day and thus, was not dressed fancy. Clearly, some people thought I was too poor for the hotel. I frequently travel for business and leisure and was never disrespected this way. My little daughter knows that a book should never be judged by its cover and would be happy to train some of the hotel’s staff 😅 To be fair, many people were nice, helpful and professional. Especially the shuttle drivers were extremely helpful and deserve a big “thank you” for their awesome work.