Zuurberg Mountain Village

The breakfast very good and value for money

The shower was cold on both days. There was supposedly a problem with the boiler so have to accept that things from time to time go wrong

Amazing location naar Addo Elephant Park. The venue, views and personell are great and friendly. The breakfast and dinner are lovely. We will come back.

The rooms/houses need some maintance, things are getting old.

The staff are super friendly. The food is AMAZING!! The facilities are spacious and the rooms are neat with wooden floors, big bathroom and nespresso type coffee as well

The road getting there was a little scary at night, but luckily I couldn't see the drops below 😎

The setting

No hot water and no room heating. No choice for dinner, we were forced to have the buffet regardless of the menu, cost is excessive. Cut our stay short due to the lack of hot water and heating. Wifi is only in the main facility. Absolutely no reception in the rooms.

De omgeving (en de tuin), personeel en (sfeer van) de accomodatie waren geweldig.

Er mag iets meer aan onderhoud gedaan worden.

Friendly staff ... great lunch buffet (it WAS Mother's Day after all) ... lovely rooms ... generous breakfast ... lovely gardens

Very old and run down

Food and stuff was great

Good

The dinner menu ... there should be more options.. maybe they can extend the light meal menu till 8pm.. t The dinner menu we had was really not our expectation and most food was send back untouched...

Very clean place, very accommodating staff and makes every effort to make it perfect, staff just tries to help all the time and succeeds at it, special people

The water flow in the shower was very weak.

We likes the peacefulness of the venue as well as the friendliness and professionalism of all the staff we encountered.

There wasn't anything we didn't like, however, our only negatives were that we could t get decent hot water in our unit and that tje pool area needs a bit a tidying up.

A wonderful site A good location A nice kitchen Helpful staff Great drive

The watersupply

Breakfast was great ... grandchildren loved it

Sehr freundlicj

Der Nebel

Lovely surroundings friendly helpful staff. Felt at home. Food was fantastic. We had Sunday lunch and breakfast on Monday. Outstanding. Will definitely be back .

We loved the location, the room was very nicely furnished and equipped with all we needed. We had a 5 course meal for dinner which we thoroughly enjoyed. We could not stay for breakfast but the hotel offered to make us a packed lunch which was much appreciated.

Nothing

Amazing staff and eye for detail

Lage, Zimmer, Kamin, Frühstück, Addo Safari

Keine Unterstützung beim Gepäck, Safari Fahrzeug war grenzwertig alt und z.T. verrostet: laut, unbequem

all the meals were very good.

We particularly wanted a room in the main building and with a bath rather than shower. It turned out that there was a problem with water availability and pressure which affected the toilet flush and lack of shower and bath water.

No wi-fi in rooms.

The staff was so friendly and helpful. The spacious chalets was great and the location convenient for our trip

We had no hot water in the 2 chalets

The property is in a stunning secluded location. The grounds and property are well maintained. It has a warm cosy feel and we loved that there were the owners dogs and cats were hanging out in the main areas. The hospitality from the staff was exceptional and the safari we had with them was great.

The shower water was lukewarm and there was not much water pressure. The heater did not work in our first room, however the staff were very apologetic and moved us for our second night.

Full breakfast with continental and fry up offered, really great. Dinners were also great, 5 courses! Make sure you have space to do the buffet justice. We had a wonderful morning game drive with Alan our guide, saw 4 of the big 5 and enjoyed a mid morning breakfast in the park. Lovely 2 day stay.

What a wonderful surprise. On arrival we were greeted by friendly and helpful staff. Spent 2 nights in lovely, clean accommodation. We were very pleased that we used Zuurberg Mountain Village as our accommodation to access the Addo Elephant Park. We are already looking forward to our next visit.

The food

The hotel is in need of some TLC. Guests dogs were allowed to roam the place freely including walking/ sitting on the sofas. It did stipulate that dogs were welcome but to be kept on a leash, sadly not the case and they were even in the restaurant walking freely. The room was cold and the member of staff who showed us to our room said it would soon warm up with the air con on. Unfortunately it did not work.

I’m in a bit of a dilemma! The hotel is a glorious throwback to a different era. The bungalows are beautiful, clean, spacious and bright. Sherry and lime, refilled every day, in the room. Breakfast, buffet and kitchen, is top class. Dinner is presented in the grand old manner. Six courses plus coffee. Awesome food, well presented. The staff are unfailingly friendly and attentive. The scenery around is glorious and the drive up to the hotel is fun (!). If you ever get the chance, go! Sit on the stoep, have a cocktail and watch the monkeys caper by. The dilemma is that it’s a place that I would like to keep to myself, as a guilty secret!

Nothing!

Beautiful scenic location. Staff was excellent! Especially Anthony. Did not like the road to get there. It is not maintained.

Gorgeous setting in the mountains, welcoming staff, feels like a different century when walking throuhh the doors of the main building

Location was amazing, staff super friendly and helpful. Food was lovely!

Didnt have hot water on our second morning.

Gravel road for 16km quite bad. Use a car with good tyres.

Well appointed lodge with everything we needed in a beautiful and peaceful location. The food was excellent backed by 5 star and friendly service.

The staff - Antony and Mussah were very friendly and helpful

We had an awful experience where there was a fight between staff right outside our room at night. Keeping us awake and very tired the next day. It was highly unprofessional. What’s more, they charged R400 per person for dinner which is an exorbitant amount of money to pay.

Breakfasts were good. Bed was comfortable.

No WiFi in the rooms - only in the public areas of the hotel. Now that may not necessarily be a bad thing but the weather was awful so we spent the best part of a day in our room with intermittent mobile data - think the altitude had something to do with that and the cloud cover. We have all learnt to entertain ourselves by accessing the Internet so when that is non existent it is problematical! Strange water heating hours so even when the water is supposed to be hot it is never beyond tepid - showering was not great. When booking ask for rooms numbered evenly - best views and protected from the SEaster. The uneven numbered rooms overlook the valley with an array of pylons and the wind blows directly onto the "view" verandah. Buffet supper at R400 per head is not worth it. Same buffet for Sunday lunch is priced at R245. Not all bad but will not be returning!

We had e a great experience and very good food. Great elephant interaction and game drive. Both reception ladies and facilities manager were awesome.They went out of their way to cater to our needs.

Challenging driving conditions to get to the location.

Nice location - food is excellent and staff are very friendly. Close to Addo although you have to negotiate a 16 km gravel road. Service staff are excellent.

Breakfast was okay . Nothing amazing

The fact that we had no choice for dinner - a set buffet at R400 - very overpriced. The hot water was luke warm even when used during correct times.

Zuurberg offers beautiful views, well appointed and comfortable rooms/cottages, excellent food and great service. We’ll definitely be back!

Rooms/chalets need upkeep/refurbishment. WiFi needed in rooms/chalets. Service and food overall was good

Location and views are great. We had a great waiter/ barman. (Musson) Seemed to be the only friendly staff member in the dining area.

Breakfast was very average. The scrambled egg looked very unappealing. Rather disappointing from previous times we have stayed here. The lady serving was very unfriendly and matter of fact. Dinner we feel was also average and choice not great. The Bar area could do with a larger TV . The rates are not cheap at Zuurberg so we do have higher expectations .

Lovely remote location near Zuurberv section of Addo NP. Interesting historical building with lots of character and quirks. Great roomy chalets and very quiet. Came out to find the car had been washed.

Personally not so keen on the buffet style dinner. Same reggae music songs on loop for dinner and breakfast got a bit irritating.

Very comfortable and beautifully furnished room. Wide spread of choice for dinner - tastefully prepared.

The shower needs attention as the water runs out the outside door in stead of through the outlet

The one day Game Drive with our driver Landton was once of your lifetime experience. OUTSTANDING!

Rooms very spacious and comfortable, separate from main building so a little walk to get to room but bad Accommodating and friendly staff

Arrived late Saturday afternoon. Stayed in room 31. No hot water the evening and also no hot water the following morning. Reported it to management, was promised that it will get sorted out and they are aware of the problem but no confirmation what was the issue and why it was not mentioned the previous day. Showered at 5pm an still no hot water Very little entertainment for smaller kits unless they want to swim in the cold pool. The chimney smoke in the lounge and bar was so unbearable, you could not even sit there to enjoy the evening.

Breakfast was delicious and had many options. Dinner was a romantic experience and the meal was delicious. Staff were all friendly and helpful.accommodation was spacious and comfortable....lovely views.

Water in bathroom was warm and not hot....

They were amazing from booking to end, never before we're people so quick with response and they booked safari and changed accomodation to accomodated my elderly mother

Nothing. Amazing, wil go back

Shower water of Room 22 needs attention. No hot water in the shower.

Friendly staff, great atmosphere and value for money.

Na

Love the place and the room. Friendly and helpful staff for the win

Zuurberg Mountain Village holds a special place in my Family's memory, and my Parents used to visit regularly back in the 1970's & 1980's. This Trip was a special celebration for my Dad's 90th Birthday, and I know that our Stay brought back memories of some wonderful times. From the moment that you drive up the Zuurberg Pass to the Mountain Village, you cannot help but be taken aback at the beauty of the area, and the Hotel and Rooms are wonderful and nostalgic. We have always received a warm welcome from everyone at the Hotel, and they almost make you feel like Family! Being the start of Winter, the old Log Fires were very welcome, and the Lounges and Bar are all very cosy. The Food was exceptional, with a Set Menu consisting of several courses, one of which was some of the best Moulle that I've ever tasted. The Sweet Trolley has to be seen to be believed! Breakfast the next morning was delicious, and set us up for the day. All in all, our Stay at Zuurburg Mountain Village was wonderful. We'll most definitely be back!

A few months ago I found Zuurberg Vilage while riding my motorcycle. I made the trip out with my family all the way from PE for lunch. Utterly Disappointed! The location, hotel and feel of Zuurberg is special however the Hospitality and food was a disaster. It started off great with a good waiter upselling scones to my wife that was having tea, THAT MADE HER DAY! Scones was great with soft salted butter. The waiter were good, friendly and efficient. We ordered luch, something simple, Steak & Chips and a Creamy garlic mussel starter. Both dishes were horrible, the protein was old, undercooked and under seasoned. This was the worst meal we have experienced ever. I mentioned the food to the waiter and noticed him talking to management, they made no effort to speak to us and still charged the food on our bill. The owner of Zuurberg was also present and sat at the table next to us. He was unfriendly and watched videos on his phone at full volume. This was really off putting. When we left we spoke to management, she mentioned that the owner was there and she will call him. Well, he really didnt want to deal with us and didnt even get up from his chair. The manager was clearly not experienced to deal with these kind of situations. My wife and I have 25 year experience in the hospitality industry, we were calm and respectful as we have dealt with these situations before. This was the first time in our lives that we refused to pay for. This type of hospitality makes me angry and it gives our industry a bad name.

We absolutely loved our stay at Zuurberg, and cannot recommend the place enough for anyone looking for a beautiful, relaxing place to stay near Addo Elephant Park. The surroundings of the property are gorgeous, nestled in the mountains, and the property itself is also beautiful. Our bedroom looked just like the photos and was very comfortable, and had everything we needed for our stay. Customer service was impeccable and we felt welcome and well looked after from arrival. Alexandra was superb and helped us not only with information about our stay but also with extra tips for our ongoing journey. All the staff were lovely and always ready to help. We also did a whole day game drive and an elephant encounter, both experiences organized by the property and both excellent. Zuurberg was fantastic and we look forward to coming back!

If you like a bit of real Africa feeling outside one of the expensive game resorts, this is the place to go. Take a nice drive up the hill on a well maintained gravel road through lush bushes and trees. Housing is just great, main house with 2 bars and restaurants wonderful, plus a small pool to cool down - maybe after a little hike behind the premises or a longer one in the nearby Addo section (safe to walk in that one)

The staff was a 10/10!! They were amazing. They really gave us that family feeling and accommodated everything around our 2 boys. While dinner was at 7, they arranged food for them at 5. The pool is beautiful and the garden is very big, kids loved running around. There is a playground and we saw monkeys early morning.

The room we had is a bit dated, so is the major area but it also gives it a very charming warm feeling. More a matter of taste.

Bedrooms excellent spacious clean and terrific views

Unfortunately the pool was green. Beautiful garden which could have done with some TLC it looked a bit neglected. Catering was average I would have liked better presentation and perhaps some more thought for vegans and vegetarians

Peaceful surroundings

Would've liked a lighter option for dinner

Truly memorable experience. Comfortable, spacious rooms and expansive guest areas. Staff were friendly and nothing was too much trouble. Breakfast buffet was amazing and the evening carvery equally so. We really had the most fantastic time and would highly recommend to anyone wanting an African lodge experience at a fairly reasonable price. The unadopted 19km approach road was well worth negotiating.

Amazing stay and service Thoroughly enjoyed our time there.

We found this place by luck as we researched our road trip to South Africa. It was wonderful in so many ways. We had a little cottage that was beautifully appointed. The morning game drive was well led and the breakfast that was provided by the Inn was superb. We had massages at the spa that were top notch. The food was exceptional. Highly recommend Zuurberg Mountain Village!

Friendly

Not well kept - not clean

The meals were excellent, the place is idyllic with some amazing views over the Addo Elephant Park, and we really enjoyed hiking the Porcupine Trail on the property and seeing some Sable antelope close up. Overall, the staff, service and facilities were excellent.

We had a tree branch scraping on the room roof during winds which was pretty noisy - pruning the branches would resolve this.

Excellent! The service received by Leonie and the team was outstanding. The food was amazing.

No possibility to get a cappuccino with non dairy milk like almond milk.

Space Offered breakfast pack

No wifi in room Service could be better

Absolutely wonderful

Its a fair hike up an unfinished road

Location is okay, and for big groups (which mostly come here) probably okayish

Rooms and overall place extremely outdated and uncomfortable. Owner kept sitting outside smoking directly next to us, and kept staring at my girlfriend. High price for average buffet, but you have no other choice....

We really loved our stay at Zuurberg and our day at Addo Elephant park. The hotel is in a perfect position, extremely comfortable, excellent food and plenty of it. The staff were charming and helpful. We would love to come again.

Amazinbg location atop a mountain/hill. Overlooking the low lands. Superfriendly staff. Beautiful place with spa and pool area.

Gravel road for 30 min last bit of the way. Took along time to navigate in the dark.

Amazing location on top of a mountain with fabulous views all round. Staff were great and the food was fabulous. We organised a safari through the hotel and it was also fabulous with a personal lunchtime bbq with all the trimmings including beer and wine. Only downside is the 16 km drive up and down a ridiculously rough winding road. Great place but the road would put me off returning.

Lovely accommodation ! Super friendly staff ! We had a great time and the massage was very good ! 😁

It was quite a drive up the mountain.

The beautiful views and how the rooms are decorated

The outside shower is not working was looking forward to using it.