Palm Grove Mannor
Palm Grove Mannor, Norman Manley Boulevard, Jamaica- Manor
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Relaxing Outdoor Pool and Beautiful Terrace
Immerse yourself in the serene atmosphere with the outdoor pool and enjoy stunning views from the terrace and garden.
All-Inclusive Dining and Beverage Options
Indulge in a variety of dining choices with all-inclusive rates covering meals and drinks at the on-site restaurants. Whether at the restaurant, bar/lounge, or poolside bar, savor delicious cuisine and drinks.
Convenient Amenities and Services
Benefit from complimentary internet access, dry cleaning services, babysitting, and wedding services. With a 24-hour front desk, airport shuttle, and air-conditioned rooms featuring modern amenities, your comfort is our priority.
Ready to experience a perfect beach getaway? Book your stay at Fun Holiday Beach Resort now!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
2 Double Beds
288-sq-foot individually furnished room, balcony with garden views
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Room service (limited)
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk, safe, and iron/ironing board (on request); rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
27 m2
Garden View
In-room amenities
2 Double Beds
288-sq-foot individually furnished room, balcony with ocean views
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Room service (limited)
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk, safe, and iron/ironing board (on request); rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
27 m2
Ocean View
In-room amenities
Pets not allowed
Property confirms they are implementing guest safety measures
Service animals not allowed
Contactless check-out is available
Staff temperature checks are conducted regularly
Masks are available to guests
No elevators
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
Protective clothing is available to guests
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Shield between guests and staff in main contact areas
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
I asked for a refund 20 minutes after the deadline because my aunt had passed away. The hotel denied my refund despite me having a full refund policy. These are BAD people!!
Hotel in need of serious upgrades
These guests contacted me to make a late reservation. Despite the platform allowing us to book later in the evening, when the guests got there they were unable to check in. This was due to the office being 'closed'. Guests did not stay at the hotel
This hoyel shpuld be called Fawlty Towers. 100 cockroaches on bathroom so you have to leave light on. The pool was not working. Food was expensive and disgusting. Never had change in till when paying. Dont book here even for one night. I stayed here on 3 different visits and its getting worse every time. The only good thing was the staff very helpful and kind. Otherwise avoid avoid avoid. I will never stay there again.
Stayed at this property 10 years ago was hoping to have the same probably better experience! It was horrible! No phones in the room, AC barely worked, mosquitoes the size of bats , 1 staff member was the house keeper maintenance person everything in one! We booked it for three days and ended up leaving after night one. The place was moldy and cats EVERYWHERE ! They need to revamp this place because this is not even a 1 star at this point.
We were told directly that the hotel is wheelchair accessible. I cannot say this loudly enough: It IS NOT and they cold lied straight to my face. We were forced to change rooms to a one bed room when we didn't want to share a room but it was the only one with a "ramp". Ramp for one set of stairs but there's a second and no ramp for that. Ramp was so steep my chair slid down it and because it's an electric travel chair, 50lbs of steel folded in around me. I'm still in pain days later. It took them FOUR days to move on fixing up any kind of ramp at all. The "buffet" consists of 5 or 6 unseasoned items and a lot of cabbage. The swim up bar was not stocked or staffed. The pool is dirty. The general attitude of staff is "that's a you problem" They ran out of ice for drinks, ran out of mix for drinks, ran out of propane to cook food. Every single meal was served at least an hour late. There was zero entertainment that we saw, That's a long time when you're hungry. My husband went to get a drink and was told to wait. He stood there for 15 mins while staff chatted and then finally with a very begrudging attitude someone finally gave my husband a drink. We were supposed to stay 13 days but left on day 5 it was more than enough torture for a "vacation". Steve, the driver is excellent. Sherice the masseuse is excellent. The beach is a small area but beautiful. The sunsets are epic.
It was ok
Loved being right on the beach, with shaded lounge chairs to relax on. The staff was so friendly and helpful.
It is barely an all-inclusive. Breakfast and dinner time were too late. The reception desk especially in the morning is unattended. I left my wallet for a second there and was stolen. The cameras did not work. We lost the money and credit cards we had for the rest of my holidays. I returned with a sad memory.
We booked the hotel because it was cheap and on the seven miles beach. Our purpose for being in Jamaica was for business so we were out during the days and back late at night. However if we had booked the hotel as a holiday accommodation we would have been very disappointed. The rooms require upgrading as the furniture was old and had missing draws pictures old fashioned. There was not a fridge or kettle in the room. After asking they found a kettle for us with no cups no tea bags. We were told they do not provide fridges in rooms, we would have to rent one if we need one. We had no choice by to rent a fridge due to the hot climate we were in. They provide hand soap, but did not provide a soap dish to put the soap so it melted all over the top of the sink. I asked for a soap dish, I am yet to receive it. Soap was the only thing give i.e. no glasses, places to put tooth brush etc The shower was leaking and the bathroom floor was mainly wet all the time. Most of the towels we received were old. They are not generous with their towels. Overall our stay at the hotel was OK as we were out most of the time and tolerated our discomforts at the hotel. It is a good hotel for a stop over, but for a holiday accommodation this would not be my first choice
Came here again for 14 nights on boxing day. This place is special to me, family of 4 we are coming back 2025. 🙌 The beach is the best, pure spot for relaxing and the people are very nice. This boxing day we booked 15 nights instead, looking forward to another great time
The property was a budget property not much inside of the rooms. If you’re seeking luxury this isn’t the place for you. However, the staff is very friendly with over all great hospitality.
It’s a family owned resort. The room and bed was clean and a comfortable size. Internet was poor. Room had no fridge or coffee maker, not even a tea pot. Shower only had hot water on one day, sometimes no water at all, that was a deal breaker for me. Food was often later, no variety, but the Jamaican dishes were great when available. No treats in between meals. No swim up bar, no jacuzzi. Beach lounge chairs getting old, but the parasol are good. The dining room needs work, so does the pool area looking run down. Manager and staff are very nice, guests are nice. Beach is beautiful and safe to walk during the day, best part. Sherice the massage therapist is a knowledgeable and gives a great massage, worth the money. Unfortunately the place needs professional work.
The most terrible vacation EVER. Don't believe pictures. Don't believe good reviews-they are fake. Don't believe anything this place put in the advertisement. NOTHING is there. Food is terrible and extremely limited. YOU CAN CALL IT NO FOOD PLACE. IT IS NOT ALL INCLUSIVE. It is absences of anything and everything. No liquors in bar. 3 bottles of terrible rums that you can't drink. No wine. 1 bottle of red and 1 bottle of white wine barman have to go and buy in local store daily. No even coffee or hot water for tea. So called coffee is brown water and warm water. No service. No refrigerators in rooms. No blankets. No bedding changes. No towels in rooms and no beach towels. THERE IS NOTHING IN THIS OWFULL PLACE. The stuff is not helpful. If you ask for anything they say: go complain to the boss. And there is no any boss. There is no even front desk that is trained to help you or even check you in in correct way. This is just fantastically terrible place. You name any bad thing and you have it there. Even for money you can't get what you need. You need to take taxi to local supermarket to buy decent food. You need refrigerator in the room you have to pay for it extra. You pay just for terrible room, terrible service that is no service, terrible food. Food is same every day: salat, chicken/beef and rise. There is no working WIFI also. It is there but signal is of not working quality. The workers just have fun of guests and monitor your suffering.
TERRIBLE. STAY AWAY
Terrible Terrible Place. Don't go. Don't believe positive reviews-fake reviews. Front desk-terrible and no professional service. No help with luggage. Rooms terrible. No refrigerators. If you need it-pay extra. No blankets in rooms. Not enough towels. No beach towels. Food is terrible and never on-time. The breakfast, lunch and dinner can be delayed for up to 2 hours. never on time. Food is terrible and very limited and same every day as in prison. Soup is as water and not every day. Daily cabbage salat, chicken and rice. Coffee is never hot or never available. Bar is not bar at all. There is nothing drinkable in the bar. Just empty or terrible quality. Stuff not responsible and not helpful. And rude. No WIFI. STAY AWAY FROM THIS PLACE.
You get what you pay for.
The property needs a remodel. We paid for an oceanview room, but didn't get. No shower head, no garbage pail, no refridgerator. The tap beer was $6, the most expensive on the beach. Other nicer places were $4 and $5. I would not recommend this resort.
For the location and the price, it had everything I needed. It was clean, the staff really looked out for us, the room was nice, had everything I needed, including an ocean view from the lovely balcony, and a hot shower, though some other guests said they weren’t getting any. We didn’t get all inclusive, but the meals I ate were delicious. The beach was amazing, of course, and there are a ton of great places to eat, drink and be merry all around. We didn’t stay long enough to try them all. I loved my stay, and if I’m back in Negril, I know I’ll be having a Fun Holiday. Ask for room A106
From time we arrived to the time we left we did not have hot water for showers. We alerted the front desk and they fixed it long enough for one hot shower. Both pool and hot tub were dirty and of course the hot tub was not hot. The staff were awesome and helpful. And is located right next to three of the busiest bars. But that also means you hear music all night long. I would compare this to a motel six on the side of the highway in a small town. Not much to look at but it was safe and the beds were clean. Food daily but don’t have much of a schedule.
The property is conveniently located about mid point along the 7 mile beach. The staff is friendly and courteous. My room was clean and well kept. Internet service was non-existent from my room and the cable tv was grainy. Dining options are minimal if you do not take the ‘All Inclusive’ option. The pool and beach view from my room was great.
Nice and clean just needed a few updates
In off season wmpty, no food, no drink, staff inadequate. No joy, nowhere
I have spent many years coming to Negril and have loved every minute. Everyone here at Fun Holiday was kind and happy. Very helpful, always smiling. Thank you.
I like this establishment I like the fact that I felt safe. I did not like the fact that ice was not readily available. I did not like the fact that one morning I did not have water that set activities back for the day. it was clean and it was safe and I will book again, there’s always room for improvement .
Very basic hotel. Not worth $100 per night more like $50. Cat was drinking from a cup near where the tea was put off for guests. Pool was dirty. Beach was lovely. Bedroom needs updating. Only a sheet on it. No blankets. Needs pillows. 3 small flats ones on a king size bed. Not very comfortable. Takes 5 mins for hot water to kick in. Was not offered all inclusive deal but the I can see the food and drinks are very limited. Dinner wasn’t ready at 8pm. They were still cooking the buffet.
The place was quiet and staff was friendly. The beach was wonderful and not crowded
The pool was clean and nice and access to the beach...
Loved the property it’s so quiet peaceful and the staff was EXCELLENT 10/10 I WILL BE BACK AT THIS RESORT
The location was great very god location but they grounds and the units are poorly kept .seem like its a work in process
The tv wasn’t working.
There is nothing i like about this property there is no hot water wifi is no good bathroom is old and need mentains shower curtains dirty and not much food options was a bad experience
Staff where very helpful and friendly
We like to spend our time on the beach & we did that on this holiday. The beach loungers are in very poor condition. For the most, many are broken, the cloth loungers are filthy. Plan to bring along a pad for your comfort on the hard loungers. Be prepared to get a set of daily hassles from very pushy venders. A simple no thank you may not always work. The food services is very restrictive with a schedule that goes like these starting times: Breakfast 8:30AM, Lunch 1:30PM, Dinner 7:30PM. This times are not always on time and maybe later or earlier depending when the cook puts out the food. There is never any snacks. The quality of the food was poor to okay. Get there early as they will run out of many things and will not replace them. We enjoy Jamaican food, but again it will depend on what surprises the cook has make. We did not have the boosted Lobster meal as it was cancelled on the Friday which it was to be made / served. The bar is poorly stocked with the few basics but runs out almost daily as if scheduled. Rum, Gin, Vodka, Brandy and Beer. Various mixes, Soda pop are also things that run out. Many guests had gone out and bought their own supplies as well as food & snacks. The sit up pool bar was not being used during our stay. The room we had ( 109A) was a basic, with two twine beds, one night stand, two chairs, a desk, a hid abed, a pole for hanging cloths, a key safe, bathroom with shower & sink. The towels are in poor conditions when changed. We experienced the water being turned off during the day, much like Cuba. Plan accordingly & have some water on hand just in case. The outside sitting area is small (has a small table & 2 chairs), over looking the walk way, the pool and walk way. The furniture in the room and as well as in the eating area is very dated and some is broken. For example the automated toaster in the eating area is broken but is put out to be used by guests daily. Almost a laughable joke on the guest by the resort. Many guests struggled with it until they decided to just not bother after the fist toaster puzzle experience. The beach is the prize.
First I will say location Location! Location! I don’t consider myself high maintenance but after spending the day on beautiful 7 mile beach I want to have a nice hot shower to get all the sand and my lotion off well good luck with that as most days we were lucky to have hot water. Then we realized if we could handle the cold water in about. 10-15 minutes some hot water would appear than it would start to trickle out. The place needed a lot of upkeep but our room was kept clean by the maids everyday. My boyfriend and I were celebrating our birthdays and on the day of my birthday they had made up a cool looking swan wearing my sun glasses with a shower towel.”Pool/beach bar” looks like hasn’t been used in years. Food okay, not an abundance, little variety.
3rd visit for me,view gets better each time. Did absolutely nothing but enjoy the beach and antics of locals. Room was clean,hot water when needed, food was plentiful with lots of fruit and vegetable dishes,at least 2 choices of protein,lobster was a nice treat. When had to be in room,lots of TV channels to pick from,but who wants to be in a room in Jamaica?? Making plans for next year,will bring a blow up floatee to make the loungers more comfortable. Less clothes,no need to dress up at this place,just be yourself!! Enjoy the hospitality and warm weather!
We booked this resort because of the price and location!! Read lots of negative reviews but only chronic complainers do negative reviews! Room was very clean, food was way better than expected, beach was 10 out of 10! Staff was amazing! Cheeresa the massage therapist on the beach was the best ever! Steve the taxi man took us to Black River and Ys falls! He’s wonderful! We had one evening when we had a 5 hour power outage, staff made the best of it we had a wonderful candlelight lobster dinner and the entertainer Country did a trivia night!! And yes I did Google big bamboo!! Haha.. once in a while they ran out of rum but it was stocked quickly. On our last day we were getting picked up early before breakfast was served, I talked to the chef and 5 minutes later he came out of the kitchen with 2 plates of bacon and eggs for us, wonderful people all around!! If you want 5 star then stay at a 5 star! If you want down to earth real Jamaica it’s perfect at Fun Holiday 🌴❤️
I give 5 stars because of the AMAZING STAFF , beautiful beach and GOOD home-cooked Jamaican food. My second time at fun holiday, first was just with my husband and second time with my 2 sons. The staff( I can not name them as EACH AND EVERY staff member went above and beyond to make sure we were happy and being very attentive to my 3 year old). If you are to book a tour, book with STEVE at the hotel. He took us to Benta falls (beautiful) where we could walk amd swim in the water for a very reasonable price. Steve goes out if his way to make you feel comfortable. The beach is perfect no rocks or seaweed. Located 3 minute from downtown negril where you will find local shops, Seaview restaurant , and grocery stores. Prices in the town are cheap . Not a 5 star resort however a 5 star experience!!! We will be back. Thank you Fun Holiday!
We are very experienced travellers and not picky complainers! This hotel is sadly rundown. It reminded me of a Cuban holiday at a 2 or 3 star resort. *Location is great. *Beach was small and the staff did very little to clean up the seaweed that had washed ashore the prior week. Each day we had to wonder down the beach and paid other hotels to use their beach chairs as they had cleaned their beaches and ours had not. *Pool was murky so we didn’t even dip our toes in. *Pool and beach loungers broken, some were in good condition though! *Swim up bar is permanently closed. *Not enough seating in restaurant for guests. Not even enough salt and pepper shakers for each table or cutlery for each guest. People were lined up waiting for fresh coffee daily and many resorted to buying instant at the store to make their own in the mornings! Often no napkins. *Thank goodness we did not do all inclusive as the food was limited. *We had no bedding at first, were told there was no extra but then got some delivered late that night! Thank you! *A fridge or hairdryer or coffee maker are all extra and you have to preorder them for your room. But when we got there said they actually didn’t have them but did eventually get them a few days later!! *Staff were pleasant and housekeeping did an excellent job in our room. *Our air conditioning leaked the first few days and we had to keep our only garbage can under it and empty it daily but they did fix it on day 5! *You really just get what you pay for! We paid a lower price compared to other places. *This hotel was fine (but not great by any means) we only ate breakfast and slept at our hotel and the rooms were clean! We would not return as we’d happily pay more to have a nicer place for future holidays as we’ve been to Jamaica many times. *But if you love Cuban vibe and have low expectations, you really just want a clean room then this is the place for you! *We’re not saying don’t stay here, just be aware of what you are really booking!
Very run down. Everything is broken (chairs, safes, beach loungers etc) very poor food quality, not enough food for guests (example, 80 guests they have 40 hamburgers). Staff are wonderful but not enough of them to do the work. Poor drink selection, run out of everything. Pool is cloudy, can not see the bottom. Not even enough tables and chairs for guests in dining room. This place needs new management or to be condemned.
I like the location the room needed work the toilet I complained about and never got fixed every time I flush I have to open the tank the bathtub was on an angle I fell no hot water the best the water was was warm
Good hotel for the price. If you don't require anything fancy and are there for beach, this is the place to go. The staff was absolutely amazing & most caring. The food was delicious and the beer was flowing. Its close to absolutely anything you could need (did I mention the beach), I would go back again in a heartbeat! Thank you Fun Holiday for a Fun Holiday ❤
I returned to this place again for 14 nights this time, great time again. If you are high maintenance this place isn't for you. The food is good, the location is #1. Rooms are old and clean. Great place , coming back next new year! 7 mile beach ⛱️🏖️ is truely a special place 🙏💎
I travel alot and consider myself easy going... but... Do not go there! Food was disgusting, had to buy my own in the town. The pool was not functioning and they kept running out of ice and drinks. Felt like I was in Cuban hotel on a Jamaican beach. Never again. Spend a little more and stay somewhere else.
First, I have stayed at this resort several times and there is no better view. However, over the last few years the bar keeps getting lower and lower. Many of the travellers in November are the regulars and the owner does not care about listening to the talented staff around him or his guests. A 14 day holiday and we only had hot water for one day. Although we were told they were looking into it, there was not much action behind the words. Upon arrival, they tried to charge an additional $420 US more than what i had been previously quoted. Many of the staff from last year are gone, and the place is starting to show the lack of care. There is no defined chain of command and there seems to be an environment of culpable deniability and no accountability. Every issue or concern guests expressed, fell on deaf ears or another name would be given on who they should raise the problem to. An all inclusive where they ran out of beer, vodka and rum for 3 days in a row. Only on the complaint of a guest was one case of beer provided. On multiple other days, mixes for blender drinks were non existent and for only 4 days we could get diet pop. The bar ran out of Ting in Jamaica! How is that possible?!? And days to replace it. The food was okay but the lack of options and variety made it easy to guess what was available. I feel bad for the front line staff who are left to face upset guests with no support from the owner. Hope things improve but already booked next year’s trip at a different location.
PLEASE! PLEASE! Do not venture anywhere near this place. Me and the wife arrived 08/11/2023. The room was disgusting, stains on the bedding electric points exposed all in all it was an absolute health hazard. The food, well where do I start with that. Go for breakfast only to find out they'd ran out of food!!!! Disgraceful. The owners don't give a dam about the place as long as they can take your money. The staff are friendly could fault them at all. Location is absolutely brilliant. Make sure you're cat lovers. The pool was disgusting, we sat in the water and we couldn't see our own feet on the floor. No pool bar. Never ever been an all inclusive as long as it had a name about the door. No entertainment as such.
With there quite a few years ago, really had no complaints. I knew what I paid for, the staff was friendly, and the food was not bad at all. The beaches were beautiful, the people were a little pushy on the beach, but still an amazing time with my wife.(we went quite a few years ago, they will not let you select that in the review lol.)
For travelers who are there to enjoy the beach, the beautiful weather and indulge in the culture, this is the perfect resort for you! ONE MISTAKE we did was to not check the reviews before booking the trip, BUT, if we would have done so, there is no way we would have came to this resort and I would not be able to tell you that this was one of the BEST trips I have done in my life! We stayed in this resort for 1 week (Oct 8-15 2023) and it was excellent! The staff was extremely accommodating and very nice. They would greet us with cocktails, recommend us things to do and make sure we had a great time. Throughout the whole duration of our stay, we were perfectly satisfied with the food options (all cooked the SAME DAY and the Chef was excellent), basically all of the food selection was traditional Jamaican food. Our room was clean and everything was working well (despite reviews saying they don't). The beach was clean (every morning someone cleans it). While swimming in the water it was a great relief that there were security guards watching over our things. When it comes to excursions, we opted to go privately with the Resort's Driver named STEVE. As a local, he was able to show us far far more than what we would have ever hoped for with a big travelling agency (for a lesser price). As we were private we did not have to worry about other people being loud or many people in a bus, we were in a certified Jamaican Tourism Taxi/Van. We also had the occasion to talk with the Owner of the place, he was telling us that the hotel is generally fully booked from December to August and therefore if there are any issues such as undeclared broken elements of the room, they cannot fix it without knowing of it (which could lead to unfortunate surprises for new arrivals). The management was extremely attentive and were constantly looking for ways to improve and fix up the resort, every day we would see people cleaning, painting or working on the place, which was great to see. All in all, this resort is a MUST GO and do not be deceived by bad reviews because once the issue is fixed, those reviews become irrelevant. I find it would have been a huge shame to not have such an amazing time had I read different people's experiences, demands and expectations. As people who want to stay on the beach, explore new culture and not stay in the room for a week straight, this was a wonderful resort. We are not picky tourists and only want to have a great time and this resort allowed exactly that.
Hate it horrible
This property is dilapidated, filthy and felt unsafe . The staff at front desk was nice HOWEVER we were mislead about the pricing and when we decided to cancel the reservation they refused and charged our credit card anyway . I tried speaking with the manager/owner and he refused to help and even turned his back on me while talking and trying to resolve . I had to call my bank to cancel the charges. DO NOT BOOK!
Property good but no rules no extra food 1 time finish no more make buy out side if buy out side so y pay inside
Had bed bugs
Stayed at Fun Holiday Resort July 20/23 to July 25/23 be aware of bed bugs room c 108 all inclusive food was below average. All employees are the best . they do the the best with what they Have. Resort needs major renovations taps not working shower heads plugged . needs a lot of work . Not #3 Star maybe #1 Star .Evhen From Niagara Falls Ontario.
It was nice to walk out to the beautiful white sand beach. Rooms were clean. Dining was not ok.
No frills hotel, but room clean, good hot water, excellent AC, and great wi-fi. Beach front is breath taking. Walking distance to other restaurants and bars. Mattress, linens, and towels not so comfy. But, for price it’s fine. Stood here in a pinch would stay again if need be :)
The 1st room the air conditioning did not work. The 2nd room was not clean at all. There were hairs in the shower. Soap left on window.I paid for ocean view and was giving a garden view. There was no bottle water or fliter3
great customer service.
I checkin with my baby and my husband. I ask for a refrigerated at check in she said tomorrow someone will bring the refrigerator I went back to the desk three times and I still did not get the refrigerator for my baby milk. I had to buy icebox for milk and juice for my baby . Two of the lights was out in the room. I told the person that check me in it take a week for them to put bulbs in the room .The housekeeping and the guy who clean up around the pool was very nice and friendly. The people at the front desk didn’t have any personality and the ladies who work in the restaurant had no personality. I would never stay here again. My experience was not good at all.
Check in was rough we carried our luggage upstairs the air conditioning was broke so they put us in another room for the night down stairs, the next day they fixed the air so we carried everything back up stairs. The rooms are ok, but not as nice as when we stayed here a few years back
Not enough towels, dirty sheets.. house keeping refusing to change them.. to much going on. Hated this for my kids.
The beach area was good, the food was nice, the staff tried their best but the facility is a far cry from the pictures online - in fact, the pictures must have been when it was just built, but it current condition is horrendous. The facility was disappointing and while we liked the food and the beach, we would not stay there again.
The units need major upgrades especially the bathrooms. The bathtub and sink are so stained they looked dirty. We booked two rooms and both of them had inoperable remote controls to the televisions. They didn't have enough washcloths and there was no complementary shampoo or soap. In addition, there's no blankets only sheet set. If you're on a budget there's plenty other resorts in the area that are 4/5 stars for the same price. Unfortunately, I cannot recommend this resort to anyone.
Stay was ok the hotel is very boring and expensive was not please with my stay had to walk along the beach to have fun and visit over by roots cafe to get little enjoyment.
Nice access to the beach. Food was good at the restaurant. Would stay here again
The beach was beautiful.
No water ro shower at times.
.
Steve, Kali, Sherise (masseuse) and both bartenders were great! House manager (Janet) was not friendly. Beach was beautiful. Housekeeping was acceptable. Food was pretty good but could use some variety especially in vegetables. Overall it was good and I would go back!
The staff was amazing, but the dining area ran out of food alot and beer and ice
Not good, owner did not respect my gold member status, made me to wait longer than neccessary in hot outdoor lobby and has no bottle water on property, tubs are horrible toilets have rust, no hand towels provided.
Amenities such as pool was not usable. All inclusive was extra unlike what was said on website. I had to pay extra for my little kids as well
Accommodating to your asks. Fabulously friendly and fun staff. Would go back!
Poor condition the bathroom tap did not work so i had to used the tap over the bath. Over-all the place is in very poor condition needs painting and urgent renovation. In my opinion it should be removed from listing until renovations are done!
Check in took forever. Room is bare basics. Two little bars of soap. Nothing else. They charge extra if you want a mini fridge or room safe key. Beds very uncomfortable. There was a door connecting my room to room next door and could hear voices all night long that sounded like they were in room with me. The property needs major updates. The BEST thing about this hotel is it’s beach front location.Nice spot on 7 Mile beach to watch sunsets. (Though beach loungers falling apart). They have live entertainment in evenings which is great. Walking distance to Margaritaville, Woodstock and Roots Bamboo . Ok for a no frills place for the price
Staff was great
The condition of the hotel was very poor to be a tourist accomodation facility, unprofessional, disorganized, they have fraud all inclusive offer and the food was always the same and very poor.
Perfect location right on the beach front. Excellent service nice and friendly staff. The Entertainment is fantastic. The DJ (Country) know how to work the guest. Promote interaction.
Right spot
Location is great. Property is nice. Wifi didn’t work much of the time. Pool was green the whole stay. No beach towels as advertised. AC/water worked most/some of the time. Rooms could use some updating. People were pretty nice.
Check in service was ok, they only had 1 person working and he was doing everything. Forgot to give us our all inclusive band (maybe for the best) and did not tell us what we are entitled to. The room was big and spacious but it looked old, curtains we old, lamps did not work and we only got 2 flat sheets on the bed. The bed itself felt horrible, we could feel every spring that was in that mattress. The food, terrible couldn’t eat it at all. The one good thing about my stay at this hotel was the beach front, clean and nice.
Ok place, needs reno, Staff is good.
The staff is great and went out of the way to make our trip good. The food choices were limited because the owner only allowed them to spend so much. We didn't have a safe for 5 days and no water repeatedly throughout the stay.
No water
The service from hotel management was poor. This is a scam. Guests are hit with unexpected fees and rates even after we fully book online and confirm arrival before arriving. Stay far from this property
I read some of the reviews on fun holiday before I booked this hotel and did a video also If it was once a resort,its not because of how covid 19 has done to Jamaica The pictures of the rooms and the material used are not new anymore so expect standard service Fun holiday is a standard family own,great staff who has been working there for decades The food is good,better than many all inclusive, the price overall is reasonable I found one large ant,once inside of the sink,that seems to come up from the drain,and there still seems to be a plumbing problem,when turning on water but that is all of negril Tbe view you get his priceless,you dont need Ricks cafe to see the most amazing sunsets anymore You see the sunset right from fun holiday On the all inclusive,you need to change up what you want,if you order rice and peas and chicken they will give you that every single night until you order something else,they also cook what you want and its best to order early in the day or the day before your meals Fun holiday is for families on a budget,there were quite a few returning families there with kids And families are kept separate from single guest Janet and the young lady at front desk will help you with any problems you may have Credit cards often times dont work in Jamaica so pay in advance before you go,cash is king in Jamaica and saved your receipts I would most definitely stay there again
Stayed for 2 nights. Had a problem checking in, with my room but they manager finally worked it so I got what I reserved which was the All Inclusive Stay. The staff was very friendly and the Sheff Andrae was fabulous. Loved everything her cooked. The hotel has great potential to be a wonderful fun environment for friends and family. I just needs some Love and Care. I'm sure once the pandemic is over this place will be popping again for sure!!! I will be coming back for sure.
The hotel's location is the selling point, it right on the beach and close to lots of entertainment and any activity you desire. It needs some TLC, however; if your plan is to just sleep here, it's worth it and its affordable. The staff was very nice especially Andre and Orlando. We really enjoyed our week.
Nice clean and reasonable
The only unique thing about this place was the ocean view, But everything else was disappointing. The food was either too salty or too fresh not much liquor option or food option. Fe
Great place, convienient to everything!
It was right on beach and Country was an excellent asset to Fun Holiday during this difficult time of covid 19. Social distancing was practiced along with hand sanitizing. A female manager of the kitchen etc made sure to cook us really good meals after offering us a few choices.
Clean rooms , friendly and helpful staff and a fabulous beach.
Nice location best service amazing stuff we love our state thank you
The staff were very nice. When i had a problem with stopped up drain in tub and ants in bathroom, they didn't handle the situation in a timely manner.
Liked closeness to beach, friendly staff, yard between two buildings, balcony to view sea from, the spacious room and bath room, (stayed only 0ne night, did not get to try food or pool. Not liked; Jacuzzi not working, ganga smoking outside of specified area (up stairs so that it smelled in the area by room)
I enjoyed the effort put into entertainment and every aspect of service but the parking situation was aggravating. The security guard on duty tried his best to accomodate me and that was appreciated.
We are repeat customers to Fun Holiday. The food is delicious the staff are great. It's not a 5 star hotel but it's cozy and comfortable. The price is why we started going and we keep returning.
I had a wonderful trip and the beach was amazing!
Staff and Management were awesome pool very dirty hot tub dirty no swim-up bar. If you looking for a 3 or 4-star resort this is not for you it is a 2 star but you get what you pay for.
The worst experience. My room smelled like sewage for 5 days until they moved me. The food was poor quality and the same everyday. The best thing they is Country who planned us an excellent party for our daughter and Kept us entertain during our trip. If u stay they don’t do all inclusive it is not worth it.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
4.15/10Multiple reviews cite issues with cleanliness, including cockroaches in the bathroom.
Service
9.65/10Staff were reported as helpful and kind.
Location
8.65/10Location is standard for the area, though no specific comments were made.
Room Quality
5.15/10Reviews mention the need for serious upgrades, indicating poor room quality.
Amenities
6.15/10Pool not working and food described as expensive and disgusting.
Value for Money
5.15/10Food and services perceived as overpriced, contributing to low value.
Food and Beverage
4.15/10Food quality was criticized heavily.
Overall Experience
8.15/10Experience demeanor was impacted by multiple negative factors, but some kindness from staff was a positive note.