Crowne Plaza Tianjin Binhai Center by IHG

For such a big hotel the service was still very personal. The location is in a nice neighbourhood, with a lot of shopping and restaurants very nearby As I stayed quite long the staff became almost like friends and always welcomed me every day

Nothing to blame the hotel, but that in China the 'great firewall' blocks all digital communication with the rest of the world is a big problem.

Super clean, great staff

the room

the Chinese restaurants

Exceptional value for money. Modern property which is extremely well managed and run. The staff are trained to a very high standard. Also very good breakfast

There wasn't anything I didn't like. This must be more or less the best business level hotel in the area. All round I was impressed. I will stay there again

the fast check in, location near a couple of malls

The staff at the front desk spoke very good English and delivered amazing customer service. They helped me adjust a reservation for a future stay, despite the fact that I could have done the changes online, but they went out of the way to help me. When I asked for help finding a restaurant close by, they walked out to the street with me and pointed out exactly where to go. In the morning, when I checked out, the concierge helped confirm that I had entered the correct address for my destination and ensured that the driver was clear about where to go. He also pointed out that the weather is cold and I should wear a jacket. Fantastic service with a smile – great job guys! This is not even an isolated incident! They've done a great job every time I stayed at the property. The room was large, clean, and quiet, with a great view of the Tianjin Tower. The hotel offers an extensive breakfast buffet with Chinese and Western options. Probably best to describe it as international as I am sure there are Japanese and Korean options available. Strongly recommend this property for your stay in Tianjin, and I will definitely return

Rigtigt godt hotel med masse muligheder og god komfort

Stayed here twice while traveling on business in China. Hotel was amazing! Food was great, hotel was clean and the staff was extremely helpful. The bed was soft and welcoming and after a long day of traveling, this place felt like a home away from home.

Below average breakfast. A lot of noise from outside even though the room was on the 12th floor. Poor lighting in the room. The ding from the elevator could be heard in the room.

Clean lobby, efficient service team at ground floor.

Room had a really terrible smoke smell even thou it is a non-smoking room. Even the bed sheets etc. air ventilation was not there

Fridge not working. Very old TV.

The location right in the middle of city, nice breakfast and nice facilities

No closet jet shower

청결하고 좋았습니다

good trip

주변에 대형 쇼핑센타와 스타벅스가 있어서 좋았습니다

挺好的

Big spacious room with all essentials. Very comfortable too. My room had an office area which made getting work done very comfortable. It also had a nice restaurant in the ground floor. ‘Will stay again if I need to.

Good Sheraton hotel, in the heart of TEDA. The staff is very friendly and helpful with good speaking English and the room is always kept clean and tidy. The room itself is very spacious on good standards. Gym and pool of a good size and well equipped. I didot try the 2 restaurants : Italian and Chinese but the buffet needs a bit of improvement: good selection of beverage but the food should, in my opinion, have a bit more selection. In any case the menu "a la carte" is good too. Only one comment: I went twice to the bar for a drink but it was not attended by the staff.

It is a hotel that is worth the 5-star status as they have gone above and beyond their required service to ensure I had an excellent stay. Rooms are large and it has everything a business traveller requires. Ironing board, sperate table to work. nice sofa to relax with a beer after a long day. I love the fact that the bathroom has a separate bathtub and shower. There are lots of chrome bits that will attract fingerprints, however, during my stay, I can say that the cleaners have done an exceptional job of ensuring that everything is wiped down. The bath towels are soft and have a mild floral fragrance. I love the shampoo conditioner and shower foam that was provided by the hotel. They not only smell good, I feel that they are better than most shower foams on the market. An incident that both disappoints but impresses me is, there is cigarette smell coming through the toilet vent. At day 3, the smell was so overpowering, it felt as if someone has smoked in my room. I had asked for a non-smoking floor and was surprised that there was cigarette smell emitting into the room. I completed the hotel 3 times over the last 4 days, but they were unable to find the root of the smell. They offered to change room for me. When I came back, the front desk recognised me and got someone to help me move my luggage to a new floor. They even gave me a bottle of wine and a handwritten apology note. I was impressed by how they handled the situation. Excellent service, great hotel.

I was tired, and was exhausted; outside was biting chill, yet once I entered, I was highly welcome by Fiona with her lovely smile and most professional approach. Checking in experience was very quick, it was just because of Fiona. Very proficient. Once done, Bruce accompanied me to my Room and it was 2020, though high floor but near high rise buildings were blocking view. Fiona suggested me Shine SPA, yes I was completely reborn from all my tiredness. Then at the lounge, very quite and relaxing, watching city of Tianjin while having a sip on Sauvignon Blanc. And finally had Sheraton Signature Sleep. I had really good experience during my short stay. But welcome fruit platter must be more nicely packed and presented. The buffet spread was vast, specially the seafood section. Another, good addition was Bene Italian restaurant, had not good but okay wine collection.

The hotel was great. Wifi was good which was important. For me while travelling for work. The gym was also large and well equipped. Breakfast had lots of choice both Western and Chinese. Most of the staff speak strong or good enough English to communicate with English speaking guests. I always stay at the Sheraton in Tianjin!!

Had a short stay at the hotel and everything worked great. The facilities was okay for the price, nothing too exciting, but the staff was friendly which made it a pleasant experience.

Everyone was very nice and the variety of food at breakfast was outstanding. I highly recommend this hotel.

Stayed in the Sheraton 24hrs , hotel was amazing , clean and good choice in feast amazing .. staff member Gulian Li a young man at front desk spoke excellent English and helped over and above the norm . Great hotel fab stay , room big and hotel staff very helpful

I stayed here for two nights recently on a trip to Binhai. The Sheraton is large and functional. Whilst the rooms were a little dated everything was as it should be and the shower good and bed comfortable. The wifi as noted already isnt the best but this is China, so be it, expect to have to come out and reboot everything a couple of times each day but first world problems really. Breakfast each day was solid, plenty of choices, the first night we ate Chinese food in the hotel - very good and familiar to our Western palates, the second night we had pizza in the Italian which was cooked in the pizza over - very nice. The mall across the street has many dining options also - from Starbucks to McDonalds to Pizza and great Chinese food should you want. When booking it was a straight toss up between here and the Holiday Inn down the road and from talking with people staying here we made the right choice.

Located within TEDA and just opposite Isetan for shopping with good dining options. Hotel is a good for the business traveler, nice facilities with gym, spa and indoor pool/ sauna. A bit old but still well maintained. Service was prompt and friendly. Rooms were well appointed, comfortable and quiet. Didn't lack for anything. A typical Sheraton hotel overall, comfortable, efficient but not necessarily luxurious.

Stayed for one night. Nice & clean comfortable rooms. Dinner at Multi cuisine international Restaurant was very good. I went for dinner with a group of 10. Everyone was happy with food as well as service.

The A/C did not work. The tentative in the room was ~27 deg c. They were not able to fix it. I had to keep the window open to cool the room down. The WiFi is very unreliable. I had trouble connecting and when connected it was slow. Gym was OK. Breakfast-spread was good.

Booked a standard room and checked in as gold elite but was upgraded to club floor with access to lounge. The receptionist never made mention of any of these upgrades so I was confused with all of the generosity. It was much appreciated but I just thought they made a mistake. Club lounge keys didn't work for both me and my coworker and so we had to double confirm it. There were just coffee and snacks late at night. Following evening was an enjoyable experience at the lounge. The attendant was nice and we chatted for a bit. The ambiance at the lounge is also very nice, much appreciated. 7.5 out of 10. Room was nice, probably a 8 out of 10. Bed and pillows were comfortable and the room was large enough with a nice bathroom. Breakfast at the all day dining restaurant Feast was also not bad, probably 6.5 out of 10. Nice local specialties and attentive servers. Sauna/Gym: 0 out of 10. Stayed 2 nights and the sauna the first morning was completely off, along with the steamroom. When asked, the attendant just looked at me like I was crazy, saying we don't turn it on until noon. I asked for them to turn it on at 6 AM for the following morning. No guarantees just a blank stare (requested in fluent Chinese mandarin mind you, not in a foreign language). Next morning the sauna is set to 55 degrees celsius. It felt like I was just sitting in a room without AC on a hot day. No sweat and a complete waste of time. Didn't check out the gym because I was sick this trip. The lack of help or understanding here really disappointed me. Overall, I'd skip this hotel on the next trip. I'd pay $20 more per night for a better experience somewhere else.

I just left this hotel for beijing due to the Chinese New year human traffic in airport and also on the road. I notice a small change in this hotel where more staffs come forward of help the guests and more warm greetings!! compared to last visit, there is none. Esply this guy Den who is friendly. He makes his round in the morning with smiles to breakfast counter and also lobby to greet his guest to work or bid farewell. so nice gesture with a personnel touch. he is also in the lobby even at 8pm.. service I believe has improved and staffs walks around to help with luggages and etc. it is different from last visit. keep up the good work!! Keep your smiles in this cold weather.. !!

I stayed over for a week at this hotel for business in January 2019. 1. Location ---------------- There is a Lifestyle Mall across the road from the hotel, where you can find an Isetan Supermarket, restaurants, Starbucks, a Watsons and a host of other eateries. Very convenient for me since this was a working trip and I didn't have time to run off too far to find food. 2. Front desk ------------------- Surprisingly, not all the front desk personnel speak basic English. We struggled a bit until they waved over one of the supervisors to help translate. The staff though were very friendly and patient. 3. The Room ------------------- I had a Deluxe King Bed room which was bright, clean and relatively quiet. The bed made for a very comfortable sleep for the one week that I was there and noise level was very minimal. 4. Buffet breakfast -------------------------- I loved the selection they had at breakfast. You have a full spread of all types of meats, fruits, yoghurt, breads, juices etc. Every morning was a delight to wake up and try something new from the breakfast line up.

We held a conference here for about 30 colleagues from various countries. All meals were excellent. Breakfast buffet was specially good. Rooms are up to date with furniture with very comfortable bed. The conference hall and associated services were excellent. Very accommodating staff made us feel at home.

Nice hotel with friendly staff. I did not have breakfast there so I could not comment on it but there are many good restaurants around.

I had a great stay. The hotel was impeccably clean and the bed was comfortable. As a non-Chinese business traveler, the staff were kind and helpful. The area was good. There is a mall across the street with lots of food options. It is over an hour from the airport but if you are okay with that, it is a great place to stay.

My first time to visit Tianjin, this is a very friendly hotel with very helpful staff. I would like to mention one person who really showed true hospitality during our stay. Miss Lana Dou who we met in the lobby was very kind to share some information about places to visit in Tianjin with a big smile. She certainly was very proud of her city. The hotel has a very good breakfast selection and overall service is good. I certainly will recommend this hotel to friends

The hotel property is nice. Rooms are spacious. Interior is good. Staff is courteous and importantly can speak English. Food is good, specially the buffet dinner. Good to see Indian dishes in menu. Met Indian chef Rohit, who was cheerful. Love counter of grill was very nice.

Spent a week with the Family. Great downtown location, fantastic restaurants even great Italian , no language problems and mixed the locals having their celebrations . Blue skies and hope to be back..

Good hotel. Nice place to stay. However, no wow factor.

The hotel provided a service which is expected of Sheraton. The room was comfortable, the staff polite. The staff at restaurant called Feast were extremely nice and courteous. The food could be better if it had more healthy options like vegetarian.

Context: Staying for 2 nights on business. When checked in, was assigned a smoking room. Why 5-star hotel still have smoking rooms is beyond me. I asked to be move to a different room. The hotel did comply, and the room at 18th floor is much better. Room: Large, well equipped. Lots and lots of marble. Have kinda an old world charm to it. Dining: Ate at Yue - the inhouse chinese restaurant. Portion is large, a bit expensive, but it is a hotel restaurant. Breakfast buffet spread is good and high quality. Staff: Everyone is nice. There's some language barrier, but it is to be expected. Minus: The smoking room assignment - and the fact that Sheraton still offers smoking rooms. I know that smoking is still pretty rampant in mainland China, but SPG should have gone all out and make their properties 100% smoke free worldwide.

Very convenience for me to meet my client. Very suitable to discuss business deal in the hotel

Clean, comfortable and a good breakfast! It's a good option if you are in TEDA on business. The hotel is a bit expensive for the area though.

I was here one night waiting for some friends to arrive. What a wonderful hotel and staff. The feel, the location. All of it. I can't recommend this hotel enough.

We love going to Sheratons all across China because of their great attention to detail and customer service. This location was not a disappointment, the staff made you feel liked valued customers and we really enjoyed our stay. There is a park near by and also a mall with a lot of food choices.

Not the usual sheraton experience- a bit small the rooms... but comfy

We stayed at the Sheraton Tianjin Banhai Hotel one night prior to a cruise. Upon arrival, we were greeted by very helpful staff who spoke English well enough to communicate (and we wished that we could speak Manderin to make the process even more helpful!). The hotel is located about 20 minutes from the Tianjin cruise port. The night manager was not sure where the port was located but he investigated the situation for us and lined up a driver the following morning. He was very kind and we really appreciated his hard work on our behalf. The staff could not have been better. The hotel has a lovely restaurant and a great sports bar. Order the vegetarian wrap -- I've never tasted anything better!! The shower in our room was amazing, too. We loved it.

It's not Beijing-class, but the Sheraton Tianjin Binhai is the best option in town. The gym is good and the pool is quite nice. Restaurants are good, but try the nearby "Irish" pub or the sports bars down the street. Service was great and the room was quite sufficient. Don't bother with the club level - the lounge is simply not worth it.