Mirador Río Serrano
Mirador Río Serrano, Ruta Y-292, 617 0000 Torres del Paine, Chile- Viewpoint
Compare nearby stays with similar location, guest experience, amenities, and class.
Riverside Charm and Mountain Views
Cozy Rooms with Patagonian Scenery
Indulge in rustic wood furnishings, free Wi-Fi, and breathtaking views. Some rooms offer a glimpse of the Patagonian landscape.
Convenient Tour Desk and Buffet Breakfast
Explore the area with expert advice from our tour desk. Start your day with a hearty buffet breakfast and homemade breads.
Ideal Location and Free Parking
Located just 4 km from Torres del Paine National Park, enjoy easy access to nature. With free private parking, your convenience is our priority.
Experience the beauty of Patagonia at Hotel Cabañas del Paine. Book now for an unforgettable stay!
Check-in from
04:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-130 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide), 3 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
A melhor estadia para quem deseja ficar em Torres del Paine. Hotel muito confortável, com localização muito boa. Vista lindíssima das Torres, e sobre o serviço, alimentação e atendimento da equipe eu não tenho palavras para descrever de tão bom que foi. Recomento muitíssimo.
Le personnel est très sympathique. Nous avons pris une demi-pension et le dîner était chaque jour très bon. La vue depuis la chambre est exceptionnelle donnant sur la montagne Paine
Le prix est excessif hors saison. De plus, le dîner (compris dans le prix de l'hôtel) ne comprends pas les boissons alcoolisés. Pour le prix payé, ce ne serait pas exagéré de ne pas faire payer le premier verre.
nice hotel with good ambiance
Perhaps because it was the weekend, we couldn’t get a room at the nice hotel we’d originally booked, so we had to settle for this one nearby. But I hadn’t expected the difference to be quite so stark: the rooms were small and basic, and the bathroom in particular was very cramped. We’d booked four rooms, but not every one of them had a Wi-Fi signal.
The most unpleasant aspect was definitely the bathroom. Not every room had a Wi-Fi signal.
Staff super friendly and helpful, advising on local hikes to do on our own. Recommend booking tours through the hotel Miguel our guide and Ricardo our driver were both great and the lunches included were amazing. Location was beautiful.
Nothing. All was good.
Tolle Lage und Blick auf die Berge. Das Abendessen war ein ausgesprochen gutes 4 Gänge Menü, toller Service mit Frühstück to go und Lunchbox. Absolut faire Getränkepreise.
Tagsüber wurde die Heizung ausgeschaltet und vergessen wieder anzuschalten. Manchmal hätte es generell etwas wärmer sein können.
Le repas
Le rapport qualité prix est exorbitant d'autant qu'au moment du paiement une taxe de 19 pour cent fait encore monter la note! La chambre n'a rien d'exceptionnel... Et vous entendez ce que dit ou fait votre voisin, nous avons donc entendu les ébats amoureux de nos voisins comme si nous y étions !!!
Excelente calidad, tenía la sensación de calor y autenticidad de la Patagonia
Todo muy bien
Warm room, very helpful staff, gorgeous location. Evening meals good, plentiful space, parking tourism assistance
Trees obscured the potentially amazing view from our room. Breakfast buffet a bit bland
Excellent proximity to the national park. The breakfast buffet had a good selection of items, but with little daily variation. The dinner buffet was excellent, offering meats, fish, soup with a choice of salads and sides, plus tasty desserts. The buffet offerings changed each night. The room had a very comfortable bed and was clean, and well maintained. The staff was friendly. It rained almost daily, so we made use of the umbrellas the hotel made available to guests.
The road within the hotel were in very poor shape, being heavily pot holed. But this was no different from all the other roads in the park.
Habitaciones y cabañas frías Desayuno y cena pobres para el precio
Location View Staff
None
Leckeres Essen, Mega Aussicht auf das Bergmassiv und umliegende Seen. Das Personal ist sehr freundlich und hilfsbereit. Das Hauptgebäude ist gemütlich eingerichtet. Unser Zimmer war gemütlich, Heizung vorhanden.
Alles bestens
Beautiful location very close to park entrance. Staff was exceptional.
Fantastic accommodation in an amazing location. Excellent service from friendly staff members. Great meals. Value for money for the location and services provided.
Nothing
Breathtaking location and exceptional gastronomy. Staff were helpful.
Surprise tax of 19% if we didn’t have our PDI immigration receipt.
The hotel and its surrounding area was absolutely beautiful and serene. It is located at the riverbank, with lots of greenery, horses roaming around and breathtaking view of the whole Torres del Paine NP. Our room was spacious and comfortable. Food (especially dinner) was amazing. We truly enjoyed our stay.
The room was not that soundproof, so we could hear other guests.
Overall location. Staff. Room.
Room need a some place hang winter clothing.
Sowohl Frühstück als auch Abendessen waren überragend. Wechselnde Speisen und immer sehr lecker. Die Lage direkt vor den Türen des Nationalparks. Die Aussicht direkt am Wasser und den Bergen war unschlagbar - vor allem morgens wenn der Nebel noch über dem Wasser liegt. Sehr freundliches Personal, aber nicht alle sprechen gut englisch.
Schon recht teuer pro Nacht. Bett war sehr schmal. Die Wände sind dünn wie Pappe, man hört leider seinen Nachbarn sprechen und vor allem schnarchen. Das wlan war ok (ca 20 MBits). Wenn man zu spät duschen geht hat man leider kaltes Wasser.
Ótimo
Nada
The hotel was pretty much our entrance to the park. The view was fantastic, and we loved the pony. The Dinner was great! It had enough varieties to make all us happy. I happened to need to work during the night. The staff was very kind to let me stay in the excursion area so that I can use their WIFI till very late.
Nothing
No me gustó mucho
Se cortó el agua del baño y no contestaban celular, tuve que ir en la noche a recepción a pedir ayuda, lejos el hotel de la recepción
A localização do hotel é maravilhosa ! Em frente ao rio Serrano é de frente para o maciço Paine .
Location
Food
מלון משפחתי ומיוחד, במיקום מצויין, ארוחות בוקר וערב מצויינות עם מגוון. חוויה אמיתית להיות בתוך הפארק, נוף מדהים מחלון החדר.
אין וייפיי בחדרים, הזרם במקלחת חלש ובכלל אפשר לשפר את חדר הרחצה. אם לא בוחרים טיול איתם הם לא נותנים lunch box אבל כן מאפשרים לך להכין כריך.
hotel staff was extremely helpful and welcoming
Die Lage am Fluss mit Blick auf das Bergmassiv ist großartig! Die Ruhe und das Essen waren ein Genuss.
Die Zimmer konnte man nicht lüften, da die Fenster fest verglast waren. Es gibt keine Terasse oder Sitzplatz an den Bungalows.
The location was amazing. We had a view that made getting up for sunrise every morning a goal. The hotel dining room is fantastic and there are great spots to enjoy the view after a long day of hiking. We felt the food was good. Not spectacular, but well done given the buffet style for the number of people.
The rooms and bathrooms are a bit dated for the price but you are paying for the park proximity and view. Given that, we were content.
Staff was super helpful - Anneck in particular gave great advice! Dinner and breakfast provided were very good and had wide selection.
Far drive from the part of the park most people want to spend the most time in.
Great location within the park with lovely mountain views. Highly recommend having a wine on the benches overlooking the water and mountains before dinner. Staff were all friendly and helpful, dropped off bags 3 days early so that we didn’t leave them in our car whilst hiking. Room was nicely decorated and comfortable with good shower and plenty of space for bags. All meals were buffet style and quite tasty. Made toasted sandwiches for breakfast but plenty of hot and cold options. Dinner had many options of hot and cold food with things for all dietary needs. They allocate a table with all tables having beautiful views. Loved the resident dogs and foal too!
Would have liked tea or coffee available in our room or in the building that our room was located in. The main building was ~200m away and it’s a cold walk if wanting a late night tea.
Views and the location , the food was great
No WiFi signal in the rooms. There is no cellular service so WiFi is very important. The price of the transfers to places is extremely expensive. Could use some more common areas .
Location and amazing view
Dated rooms, dirty bathroom , food very old school and very expensive for what it is ?
Beautiful location, friendly staff, poor food. Expensive for what it offers even within the remote location
Súper Lage mit traumhaftem Blick auf das Torres del Paine Massiv Sehr ruhig Sehr nah am Eingang vom Park Sehr freundliches Personal
Zimmer und Bäder sind sauber, aber etwas in die Jahre gekommen Heizung nicht gut regilierbar Personal: im Restaurant eher ungelernte Kellner, das war uns aber egal, da sie sehr bemüht waren und durch das überwiegend Buffet Essen kaum mehr können mussten
地理位置不错,距离国家公园的南门就几分钟车程,酒店和房间内的景色都很棒,房间很大也挺干净的,早晚饭都是自助餐也还算丰盛,酒店自己养的小马可以撸
都2026年了房间里没有WIFI,另外要下午四点才能入住
Un sitio privilegiado con un precio exorbitante.
Liked the location and the views. The food was very good and the staff very friendly.
There were heavy winds and the one night could not sleep.. sounded like a door banging the whole night.
צוות ידידותי, מיקום מרכזי, לובי נחמד יחסית ,מים חמים, מיטות נוחות, מגבות נקיות, ארוחת ערב מגוונת יחסית .
אין אינטרנט למרות שהובטח, עובד רק בלובי שנמצא מרוחק מהמבנה של החדרים, החדרים מרוחקים מחדר האוכל והמבנה המרכזי, מאוד מיושן וישן, אין מעלית ומאוד לא נוח לעלות עם המזוודות
El lugar
El precio
The location! The breakfast and dinner buffet.
Very expensive.
The hotel exceeded our expectations. First of all: the view from their yard is amazing, which almost all the rooms are also looking at it. The staff is kind and everyone is speaking english. The breakfast and dinner is very good and has really healthy options, I must say that was a highlight. There are several dogs and horses on the grounds. The rooms are spacious and clean. The facilities are very clean and also quiet. Another plus side, which we didn't use but, if you didnt plan your trip beforehand there is a concierge desk where they help you to book some tours. The Calafate Sour is delicious.
Localização
Temperatura excessiva do quarto a noite devido sol da tarde incidindo no mesmo. E ainda sem opção de ar condicionado ou ventilador. Também sem opção de troca ou alternativa. Qualidade do jantar também ficou a desejar.
hotel is a wonderful base for exploring Torres del Paine. It is peacefull, has welcoming stuff and good breakfast and dinner. The view of the hills is an extra
Horses and dogs wander on thr lawn but also shit on it
Great location, friendly staff. A good range of options for the buffet dinner and buffet breakfast. Though most food was not hot, just warm. Free parking, relaxed environment with stunning views.
It’s expensive fo4 what it is, our most expensive nights stay in a three week holiday in Chile, but it’s because of the location on the edge of the park. So for one night ok. They set out the dinning schedule in advance, over three time slots and then put your name tag on a table. Fine if you are by the window or in the middle but super annoying if you are put next to the busy coffee machine.
Absolutely stunning location. I felt inspired, rejuvenated simply by the beautiful surroundings. The breakfast was delicious and nutritious, and the dinners exceeded my expectations.
I loved everything about it.
Εξαιρετική θέα, ευγενικό προσωπικό, θέρμανση δωματίου.
Παρωχημένες εγκαταστάσεις, μπάνιο σε κακή κατάσταση, έλλειψη ζεστού νερού, αδιάφορο φαγητό.
Good location spectacular views. Good food.
Not all the food was piping hot. Need to heat up dinner plates as well as keeping food a bit hotter.
Staff are friendly, dining hall has superb view. Breakfast and dinner are very nice.
The facilities are old. Bathroom is very small and smells not good.
nice breakfast and dinner
limited Internet connection
La posizione è comoda per l’accesso al parco con una meravigliosa vista sul fiume e sulle montagne
La qualità del cibo è piuttosto mediocre e presentato in un buffet poco attraente sia per la colazione che per la cena.
The location is amazing. Right at the entrance
The bathroom is bit small
The property had the most spectacular view of Torres del Paine that never got old.
No wifi in many of the rooms.
cena muy buena . el desayuno sin fruta y poco variado , sin jugos naturales , demasiado básico para el precio, las habitaciones necesitan mantencion urgente. Rescato la buena atención del personal y la cena que era muy variada.
Desayuno debe mejorar no hay fruta natural
Proximity to the river
The toilets would not flush. Dirty bathrooms The organising excursion staff were was disorganised The hotel was very expensive and there was no value for money.
Hotel muito charmoso e aconchegante. Melhor localização. Em frente ao rio Serrano de cor cristalina, e com o visual do complexo de montanhas das torres del paine bem em frente. as fotos do site não mentem! O hotel fica fora do parque. Logo antes da entrada em um vale rodeado pelo rio Serrano e com varios outros hoteis. Mas nenhum com a ótima localização deste hotel. Na diário do hotel esta incluido a janta que é um buffet muito bom! La nesta região não tem mercados porém dentro do parque é possivel almoçar em alguns restaurantes ou cafeterias. O próprio hotel também serve almoço porém a parte. Se quiser qualquer outro mantimento traga de Puerto Natales.
Emplacement de choix, installations de grande qualité, personnel très serviable. Ambiance familiale et cosy.
Quarto espaçoso com vista para montanhas e rio serrano. Espaço confortável depois de percorrer estrada de ripio
Alto Preço de hospedagem, toda área do parque Torres del Paine
Location, Breakfast, Dinner, Nice staff, cleanliness, view from restaurant, overall premises, car parking
coffee -- really nothing else to dislike here.
The dinner was very good, the location in front of the national park with a great view of the Cuernos is really nice
The breakfast was quite basic, the rooms are old and not well maintained. The shower is from the 70s and the mattresses are in old. There is no fridge in the room and you can hear everything your neighbor does.
The food was delicious and had a large variety of options, even for a vegan and vegetarian. The setting is idyllic and offers a great view of the Torres del Paine. Staff was helpful and welcoming.
Rooms are not shiny and new though remain comfortable and well designed
Ubicación
Everything was amazing, the location is so beautiful, right next to the river with the mountains around. It's very comfortable, warm, clean and the staff are professional, friendly and helpful. A special mention to Gabriel. The food is excellent, especially the buffet dinner which is fresh, varied and abundant! There are also several tours which can be arranged through the hotel.✨
Heerlijk hotel, geweldige staf. Super behulpzaam en vriendelijk. Eten was heerlijk en een mooie uitvalsbasis. Goed bed.
Kamers zijn gehorig.
spacious room, much larger than 16 square metres as is said ay booking.com
Popular dishes at dinner and breakfast are gone quickly and not replenished
Ubicación perfecta, con unas vistas impresionantes. Personal muy amable, dispuestos a hacerte más cómoda tu estancia en el hotel.
Precio muy por encima de su valor. Habitaciones simples. Aunque la comida estaba muy rica la variedad de la opciones que ofrecen es bastante escasa ( sobre todo el desayuno ) para el precio del alojamiento.
A culinária nos jantares foi excelente. O atendimento de todos os funcionários foi gentil e atencioso.
The hotel is located about 3 kilometers outside the south gate of Torres del Paine National Park, in an excellent position. From the wooden cabins where you stay, you can see the snow-capped mountains of the park. It's about 25 kilometers to Grey Lake and 50 kilometers to the east gate. The price is also very reasonable. The hotel offers a sumptuous breakfast and the main meals are very distinctive. There is tea and coffee in the lobby, which you can enjoy at any time. The hall and the grassland by the lake outside are very comfortable. The staff are very friendly and can answer any questions you have about traveling in Torres del Paine National Park. They can all speak fluent English.
Tolle Lage, sehr gutes Essen
Preis ist zu hoch, Personal teilweise nicht entsprechend Service orientiert
The location is fantastic.
For a small room in cabin the price is very high.
Sehr schöne Anlage. Alle sehr hilfsbereit. Abendessen sehr lecker. Gerne wieder.
Alles perfekt !!! Lage phantastisch! Hotel, Personal, Essen -> 1.Klasse !!
——
The staff at the hotel was friendly and accommodating. We enjoyed incredible views of Torres del Paine without even leaving our room, this exceeded our expectations. Despite its remote location, the meals offered at the hotel were satisfactory and quite filling. The beds were comfortable and the room was cleaned every day.
Alcoholic beverages and soft drinks were not included in the hotel price, which were not aware of prior to our arrival. We would have appreciated a heads up about this, although it probably wouldn't have changed our mind about staying here. Other than this minor detail, we had a very nice and comfortable stay.
Nous avons adoré notre séjour à l’hôtel del Paine dans un cadre magnifique. Chaque membre de l’équipe est adorable et soucieux d’aider. Nous avons été reçus et traités aux petits soins (boissons chaudes offertes. Les repas sont incroyables !
L’emplacement est idyllique avec une vue imprenable mais vous avez réellement besoin d’un véhicule pour vous rendre à l’hôtel et dans tous les points clés du parc sauf si vous prenez des tours organisés à la journée par l’hôtel qui sont malheureusement très onéreux (car les tours opérateurs de Puerto Natales et du parc ne proposent pas de venir jusqu’à l’hôtel)
Incroyable séjour dans l'hotel ! Le service demi pension est super (les dîners sont digne d'un tres tres bon restaurant !). Le personnel est très agréable. L'emplacement est juste au pied du parc, le cadre est incroyable
Great place to stay at while visiting Torres del Paine NP. Can’t beat the view! Good food served for breakfast and dinner. Maybe a small fridge would be necessary in the room, at least for the summer days.
Great view. Rooms were a decent size. The meal on our second night was very good. The property had very nice filtered water. Some very friendly staff.
Very expensive and definitely not value for money. The rooms were very tired and basic, with thin walls (we could hear the person next door singing in the shower).
The staff, location, food, and view could not have been better!
Beautiful location , comfortable beds and delightful staff. Meals excellent
Amazing view of the mountains from the river bend - have a cocktail in the lawn chairs. Food was a real surprise, exceptionally good. Nice room, great staff.
Setting, food, comfortable bed.
High price, but it was close to the National Park.
Every thing is good except the WiFi.
A fantastic riverside location with great views. The evening meal was buffet style with a really good range of dishes.
Our room suffered a bit from generator noise at night and the breakfast would have benefitted from muesli and porridge but otherwise all was good .
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.6/10Rooms described as clean and well maintained in several reviews; no major cleanliness complaints.
Service
9.2/10Repeated praise for very friendly, helpful and attentive staff, assistance with hikes and tours, and excellent service.
Location
9.4/10Consistently praised for exceptional views of Torres del Paine and excellent proximity to the national park.
Room Quality
7.6/10Mixed comments: some guests found rooms cozy with comfortable beds; others reported small/basic rooms, cramped bathrooms, noise from neighbors and occasional cold rooms.
Amenities
7.8/10Useful amenities (parking, umbrellas, tour assistance) noted, but issues reported with inconsistent Wi‑Fi in some rooms and heating being turned off at times.
Value for Money
6.4/10Multiple complaints about high price, extra taxes and perceived poor value (drinks not included with dinner, 'exorbitant' price comments).
Food and Beverage
8.7/10Dinner frequently praised (excellent 4‑course and changing buffets); breakfast generally adequate but sometimes bland or with little variation; drinks policy noted as a drawback.
Overall Experience
9.5/10Overall very positive guest sentiment with many strong recommendations and excellent location/service, despite some issues with value, room size and amenities.