Holiday Inn Express Campo de Gibraltar-Barrios by IHG vs Similar Hotels

Rooms commonly described as comfortable and spacious with good beds, though some complaints about pillows, small TV, uncomfortable sofa/fold-out beds and worn carpets affect the score slightly.

Multiple guests reported problems: weak/broken air conditioning or ventilation, uncomfortable/squeaky beds, soft pillows causing neck pain, broken shower heads and signs of wear in fixtures/flooring.

Overall decent room conditions mentioned but with varying comfort levels.

Rooms are spacious but soundproofing is poor, affecting comfort.

Many reviews praise cleanliness and tidy rooms, but several note issues (dirty carpet in some rooms, one report of cockroaches, towel texture and occasional missing supplies), so overall slightly below excellent.

Mostly praised as very clean by several guests, though some reviews note wear, stains, occasional ants and that certain areas/rooms need maintenance.

Several reviews mentioned cleanliness issues, particularly with linens.

The room seemed clean initially but had issues with ants and noise from guests disturbing the stay.

Frequently noted as well located next to a shopping centre with easy parking and access to restaurants; some reviewers mention limited public transport options requiring taxis.

Frequently highlighted as a strong point — convenient for Gibraltar, near shopping and beaches with easy road access and parking; some rooms face industrial roofs or inner courtyards which affect views.

Location was noted as convenient by some guests, though others had concerns.

The hotel is well-located in a quiet area, close to amenities.

Staff repeatedly described as very friendly, helpful and welcoming across multiple reviews; strong positive signal for service.

Consistently positive: reception and cleaning staff described as friendly, helpful and efficient; check-in reported as quick and accommodating.

General positive feedback about staff being nice and the assistance provided during check-in.

Standard quality for this hotel tier, although there were issues with responsiveness at night.

Breakfast opinions are mixed: several guests praise a varied buffet, while others find it scarce, lacking variety (e.g., ham, coffee quality) — overall slightly below excellent.

Breakfast is repeatedly praised as very good; restaurant/restore service considered adequate but some guests expected a better restaurant offering.

Some reviews suggested that breakfast should be improved or included.

Limited snack options, primarily meals; this can be improved.

Basic amenities are present (kettle reported in some units) but repeated complaints about lack of in-room fridge, no coffee machine in breakfast area, occasional missing toiletries and an AC failure reduce the rating.

Good parking (free and paid covered) and breakfast facilities; however HVAC/ventilation issues and some general maintenance shortcomings reduce the score.

Positive mentions of amenities including parking, though some concerns about heating.

Facilities are generally good but could use updates and better maintenance.

Multiple guests explicitly state good or very good value/price and suitable for families; strong positive sentiment on cost vs. offering.

Often described as good value ('rapport qualité prix', 'muy buena relación precio calidad'), with adequate facilities for the price paid.

Many reviews indicated that the hotel offered good value for the price.

Good value for the price, considering the location and basic offerings.