The Atrium Resort

very secluded, which I love and a lot of greenery

The showers were very small and the door didn't completely close shut

Great location

No house cleaning

Only disappointment was the poor quality WiFi.

Lovely and peaceful

Need to rent a car, fair distance from beaches and shops

The resort itself is a wonderful design!! ...the private-like hot tub- nice!! Security staff after hours were very hospitable. The location of the resort/ condo was ideal.. About eight or less minute bike ride to Grace Bay...much preferred over the closer Leeward of which you get an extended golf car ride to this beach Leeward if needed. The Atrium is away from the main street/ downtown core but yet close to get to.

At present nothing to report in this section

Good location

Our room faced the elevator. We ran out of toilet paper and soap. The safe didn’t work. They came to look at it and said they’d be back but never came. Lots of mosquitoes in the room and my husband had 30+ bites!

Well equipped kitchen and great washing machine and tumble dryer meant no laundry to do after going home! Underground dedicated parking was also great if you have a rental car.

The apartment I stayed in had no view and looked out onto a corridor, so curtains had to be always drawn to maintain some privacy.

The room has a kitchenette as well as washer and dryer. Lots of kitchen supplies available

The pool was under construction A couple bugs in the room (maybe climate related) No room service or cleaning provided.

Room couch was dirty could not sit on the couch pool was closed

The location was good and security was good.

The pool was closed and under renovation. The television didn't have cable one 1 channel was available

Close to the beach

Really beautiful property. Everyone is really nice. Bed very comfy. Had everything we needed for the week. About a 10 minute a walk to Sunset beach. You do want to rent a car as it is in Leeward beach area. Short drive to Grace Bay. Pool area is super nice with jacuzzi.

The hotel pool looks nice, but the water is not clean and sanitized. There is full of dirt on the top and the bottom of the water. The hotel space is nice, the rooms are comfortable but there is no activity, the place feels boring.

Front desk workers were not friendly, resort did not have any restaurants, taxis were expensive, rooms were not cleaned during entire 5 day stay

Great property with full kitchen. Loved our stay and will return again.

Absolutely beautiful, clean and safe! The spa is Devine 💕

Loved it...would highly recommend it!

Location was good for us. We had a car. Close to leeward beach, 5 mins to down town. We had the 3 bedroom penthouse and it was awesome for our 6ppl. Tons of room to spread out.

The rooms location and it was small

The place we stayed was beautiful

Property was clean and staff waa so friendly. Rooms come fully equipped with all you may need to make your meals. Beach is an easy walking distance. Negative .... no restaurant on site or a bar. BUT you can buy your own and carry in. So, still a win. I'd definitely return!

Our room had no view.

The Atrium is a time share option when using Interval International. 3 bed 2 bath with a walkout to the pool. It’s very quiet, clean, and bug free. There were no restaurants or bars in the resort. A car is a must to get around the island. It’s a quiet place to swim, sleep, and chill with your friends or family. When you leave the property and find adventures you will start to see why Turks and Caicos is a must go to Island Vacation.

I arrived after their front desk staff was gone for the day. The check in with security was smooth. There were a few roaches I saw in my room while there. Along with some mold on the ceiling in the closet. They had a swim up bar but was unstaffed the entirety of my stay. It would have been nice to know beforehand, along with the hot tub not working with a low water level and unable to heat. The location is pretty much in the middle of nowhere but that’d was nice at least.

This is our 2nd time at the Atrium. It's very quiet, peaceful and beautiful. Our room this time had a couple of issues which is why we are giving it 4 stars instead of 5. Air conditioning wasn't working properly and the washing machine had some issues. All in all, we love the Atrium.

We stayed in a ground level studio. Nice A/C, comfortable bed, pool view. Pool area is nice, no food, music, or drinks. The associated nice beach is a 8-10 min walk where they have free chairs and umbrellas waiting. Each unit has plenty beach towels.

Convenient location about 3 miles from the action at Grace Bay, beautiful pool, clean efficiency apartment with nice bed and bath, and full kitchen with fridge, W&D, DW, cook top, coffee maker, blender etc., that came in very handy on this very expensive island (est saved $1000/5 days by eating and drinking in), but the accolades stop there. The gym is well stocked but filthy, the wifi is weak and jumps from room to room when away from your room and forget about streaming, the TVs are probably 15 years old with funky channels and old movies, the pool table is way off level so the balls all roll to oneside, the ping pong paddles are probably the originals from 10-15 years ago, the staff leaves at 5:00, no restaurant or bar on site or nearby. Good value for the price around $300/night in peak season with hotels on the water at Grace Bay rangiong from $550-$3000/night. You'll need a car. I would have given it 4-5 stars if they would just do a little upgrading and maintenance.

I would recommend the Atrium to anyone wanting spend a little less because it is not on the beach. We chose it for its peace and quiet and wonderful huge pool. No restaurant. No bar. Pool.- The deepest area is 5ft. The second area is 4ft with a very shallow area for kiddies to play. The pool and loungers never busy. The beach is an 8-10 minute walk away. The Atrium is within a gated community and is very secure. Our 1 bedroom king bed condo had 1 1/2 bathrooms. The rooms were large. Our unit, A2-2 was clean and had excellent lighting. A few colourful pillows and larger wall pictures would have made it much more inviting, but it seems to depend on the unit owner. Very comfortable beds with wood surround and low height may be awkward for some people. Be aware that the loungers the resort provides on the beach are very hard, no cushions. We found sitting on the sand more comfortable! Some construction work at beach, but it might be ending soon. We did have a problem with someone smoking Cannabis (which is illegal here) near our balcony- the strong smell kept us from enjoying our balcony at times and though reported, not enough was done to stop the problem, and there was no feedback to us, despite asking the manager several times. However, when we reported a small problem with our shower, it was tended to immediately. Need rental car for groceries and restaurant meals. (Bring your own sugar. None provided.) Lovely and quiet, especially at night. Beware a few rooms have no view at all. Ask! No phone in room. Front desk will make restaurant reservations for you. Nicely lit up at night. Would be happy to visit again.

We had a wonderful stay staff was great very helpful resort grounds were beautiful and well kept I was impressed by the spacious modern unit.The beach offered free chairs and was pretty private in our opinion better the Grace bay wehee its crowded.Make sure you rent a car most restaurants and stores are a 10 min drive.

I liked the central location of the pool and the quietness overall

Apparently the hot tub hasn’t been working for awhile. I would also caution would be guess that this isn’t really a resort as the name might imply.

We get there at 11am,There were not allowing us to check in until 4,and check out latest at 11.30

Super modern & beautiful property. Loved the kitchen and the jacuzzi, certainly my two favorites things.

Beautiful property. Clean and spacious rooms in our condo. In room washer and dryer is really handy. Spacious parking lot for every room in same building. Property has 3 buildings, a pool in the center. A shower next to the pool is convenient for washing away sand from beach. Easy walk to Leeward beach, which is less crowded than Grace bay. Property chairs and umbrellas on beach is really convenient! We enjoyed our 5 nights stay here!

We spent a wonderful week at the Atrium Resort. The room was had everything we needed and were lucky to get a ground floor unit, so my kids could walk right out to the pool. As other guest has mentioned, the Resort is very quiet. Most times we were the only ones in the pool. Beach is an easy 10 min. walk. The best part of our stay was beautiful gray tiger cat (we named Leela). She adopted us for the week and hung out on our patio with us. Leela made that resort feel like a home. Give Leela some love if you see her hanging around.

Setting, location, general cleanliness, excellent pool, nice beach

Fitness room. Old and poorly maintained equipment. Needs better cleaning

Could use a whirlpool built into the pool

My room had all the things you would need for a week long vacation. It had a washer and dryer, mini fridge, stove, and dishwasher. The customer service isn’t the best and they only supply you with two rolls of toilet paper and tell you you’re on your own for more. The bar at the pool wasn’t open during our stay.

After reading multiple reviews of the property we decided to book this for our trip. The rooms were spacious and clean full kitchens balconies overlooking the pool for where we stayed the front desk was helpful but as mentioned there is not a restaurant or a bar or daily cleaning services included like you would have in a hotel. Quick walk to the beach and restaurants and marinas in the area. This is your spot judging by other properties we looked at if you're not looking for those extras to save some money for excursions and dining. We would definitely stay here on our next trip.

Property was nice but the customer services sucks

Not a heated pool-hot tub was filthy and asked for it to be cleaned. Noted many hazards around the pool area where someone could definitely get hurt. Definitely would need a rental car. We took a taxi called by the young lady (obviously a friend) he charged us $50.00 USA dollars. Ripped off. The manager got us a preferred taxi driver for $15.00 USA dollars.

Close to the beach, but not close to much else. But the front desk was very helpful with getting a taxi.

Clean and quiet

Very nice condo complex. The good: Clean (mostly) Nice linens Great air con Comfortable beds Washer and dryer in room (2 bedroom) elevator well equipped kitchen dish washer Easy check in Nice big uncrowded pool 2 bottles of water and some tea and such provided The not so good: Not directly on beach (we knew but still it is not great) The beach nearby is doing some major construction, so we went to a little place Ricky's Flamingo Cafe) and rented chars and an umbrella for the day for $25. We really enjoyed the grouper there as well. I had fried and my husband had the curry, both very good and fresh! The place was mostly very clean but the master shower had a bunch of mold in the inner side of the trim. If not for that I would have given 5 stars.

Beautiful pool area, short walk to beach. Decent gym.

Atrium Resort in Providenciales, Turks & Caicos Islands We had a lot of timeshare points to use- and boy did this place cost a lot of points. About twice as expensive as the same unit would be in (for example) Sant Maarten or Aruba. The Atrium Resort was supposed to be a “5 Star” resort. I’d give it a generous 3. To start with, the gal that works the front desk seems like she doesn’t care about the patrons. Then the unit. The master bedroom does have an ensuite bath that is very nice, but the bedroom has no dresser, only the closet area. The bed is not a regular King, maybe a queen. It also is a mattress on a platform about 4 inches off the ground- which made getting in and out a struggle. The master bedroom and the bath also have a LOT of these little bugs. Like ants, but only about 1 mm long. When we asked the front desk to have someone spray the room, the response was “Go to the market and get some bug spray” ourselves. The second bedroom did have a set of shelves and hanging area- because it didn’t have a closet. That particular bed had a higher- but still low- mattress. The sleep sofa was comfortable. However, since we had 4 people, when we all ate dinner together (full kitchen was very nice), there were only 3 chairs, or 3 bar stools or a picnic table outside. Don’t put 6 people into this unit, as is the posted maximum. Pros- beach towels included, dishwasher in a great kitchen (with enough DW pellets for all week), washer-drier combo (but only 1 laundry packet) and a lovely pool and hot tub- although both need some maintenance. AC unit often needed to be reset to work, luckily we didn’t have to rely on the front desk to do this in the middle of the night. Prices are very expensive on TCI, whether at the grocery store or restaurants.

The layout of the property was ideal. The amenities were within close proximity and well maintained. The parking facilities were also great. Overall, I would definitely recommend and return if possible. My experience at the front desk was also warm and welcoming. However, my only gripe somewhat is, the stairs leading up to the reception is difficult with heavy bags. I would recommend a ramp that would help reduce the strain on customers, and would also be conscious of persons with different abilities.

Studio room was decent Nice sized kitchen Very small bathroom Very uncomfortable bed

We made our own breakfast.

A little pricey.

Property didn't have any food. A swim up pool but the bar wasn't open. Very disappointing.

Great

Great Property. Excellent Staff. Clean, Quiet safe and close to everything.

Great choice

Love it

Great environment

I had a good stay and recommend The Atrium. My studio room was clean and well appointed. The only improvement would be a full size refrigerator (small fridge was OK, but, well, small). The air conditioner was excellent. The facility was also pretty clean and well appointed. The pool is a gem - outstanding. The poolside construction was pretty messy and sharp objects; sharp fasteners, small snips of aluminum (potential ouch) in the pool - not good. The gym is well equipped, but dark and dingy. Not dirty, but not appealing. With a little maintenance it could be 5-star. The gated entry and parking are a big plus. The staff is outstanding... pleasant, eager to help and happy (not like that everywhere on island). Thank you!

I had a good stay and recommend The Atrium. My studio room was clean and well appointed. The only improvement would be a full size refrigerator (small fridge was OK, but, well, small). The air conditioner was excellent. The facility was also pretty clean and well appointed. The pool is a gem - outstanding. The poolside construction was pretty messy and sharp objects; screws, small snips of aluminum (potential ouch) in the pool - not good. The gym is well equipped, but dark and dingy. Not dirty, but not appealing. With a little maintenance it could be 5-star. The gated entry and parking are a big plus. The staff is outstanding... pleasant, eager to help and happy (not like that everywhere on island). Thank you Garisa & Jada & others!

The establishment was very nice, clean and quiet. I felt safe at all times day or night. The rooms are like apartments and offer a lot of amenities as if you were home. The pool was not full so you were able to actually swim and enjoy yourself without the ruckus. My only draw back to the establishment is that I wished they offered entertainment during the day at least once or twice a week but hey if you want the quietness and relaxation this is the spot. With all that being said, I would still rebook here. Thank you.

The Atrium is an excellent place to take your vacation. The staff is courteous and professional. The condo is clean and has all the amenities to make your stay comfortable. Easy accessibility to the pool that is a footstep away from your condo and walking distance to the beach. I highly recommend this vacation spot to anyone who is thinking of visiting Turks and Caicos.

Water pressure and temp in shower v poor

The entire property was clean and everyone was friendly.

overall enjoyed our stay

Real nice property. Will return!

5/5 property! This property was great! Our stay was perfect! Not too far from the city center, easy parking, staff was great! Affordable price! The only negative (which isn’t even a negative) was there was not a restaurant on site, but it’s close to several options. Honestly the rating of 8.2 online doesn’t do it justice. It’s easily a 9.5 property.

Pros:The room was great, full kitchen and supplies and the pool was perfect. Cons: -No food/drink onsite -Shower would not get hot -Plan for your own transportation because the shuttle was not reliable. They kept assuring us they were on the way to get us from the beach but even after 20 min we started walking and never ran into them on the 10 min walk back to the hotel. -Lastly, on our last day, we were 10 minutes behind check out, and although we verbally answered the door, the housekeeping used their key anyway, to open the door, while we were still occupying the room. We were not dressed, and it was an extremely uncomfortable situation.

Very run down property, not a resort with a horrible customer service! Our room had windows that led into the hallway and elevator. When we asked for a room with windows, they said that they have a contract with Expedia where it is clearly stated there are no windows that have outside view. The property located in the middle of nowhere! You have to take a cab $20 one way to the closes store or restaurant. The beach is about 8 min away walking on a highway! There was no cleaning services provided and we had to wash our own towels. The pool is in a very poor condition. DO NOT BELIEVE THE PICTURES. When we asked to speak to the manager, he was not friendly at all. We told him that we will contact Expedia and let them know how bad their hotel and visitor service was, and he said, go ahead. Turks and Caicos is absolutely beautiful and do not let this plaice ruin your perfect vacation. I do not ever post any negative comments, but I feel obligated to share this information because it can really ruin your dream vacation.

The property was clean, quiet and beautiful! these pictures dont do it justice at all!

theres no food or entertainment in walking distance, definitely get a rental

Everything was perfect

My family truly enjoyed our stay. The staff were very friendly and helpful. The condo was very clean and comfortable. I especially enjoyed the patio. Would definitely book another enjoyed stay at The Atrium.

Love it

Need A Car Or Have Taxi Service Everything About 2 Miles Away From Hotel….

My room was like a studio apt. With a full kitchen, dishes etc. Beautiful swimming pool & very quiet.

We were in spacious accommodations and the condo and grounds were very clean.

We were a group of 3. We were far from restaurants and activities. Each taxi cost us between $21 - $66 one way. A car rental is advised.

Great stay, peaceful not too far from the action but you’ll need your own transportation.

Amazing pool and perfect size rooms

I thought I liked everything, for real The property is very beautiful, so private and classic and Very clean Then, The customer service team are very friendly, Kind and helpful

None Cause I like everything

Shuttle to the beach and beach lounges were a nice feature

We liked the facilities such as gym, large pool, and the apartment was nice and quite clean.

We didn’t like how our room wasn’t ready at 4pm which was check in time. We had to wait approximately 30 mins longer whilst others rooms were ready. The bed was really bad and uncomfortable. You could feel the springs and it gave me and my husband a bad back.

My husband and I stayed at The Atrium for 9 days for our babymoon and we were absolutely blown away. Very spacious living condition, kitchen, washer/dryer, loved the accessibility with the pool, close to our favorite beach on the island, Leeward Beach and a shuttle ride to/from the beach provided along with beach towels, beach loungers and sun umbrella. As well as a reasonable price. We would absolutely stay here again! Only suggestion would be to have more a variety of knives to use for cooking for guests like us who like to cook our own meals. Thank you Atrium staff! :)

The entire resort was immaculately kept. The pool needed cleaning during my stay. There aren't any restaurants onsite, nor around. Closest restaurant was a 20 mins walk. The day concierge was very helpful but once he left the other staff didn't know where anything was. DON"T USE the Swifteats app. Food is delivered 2 hours later.

We really liked this property there was just a couple of things we did not like, there were no restaurants on site no breakfast place around and it said on the listing restaurants on site. The pool has no lighting after 7 so as soon it gets dark you can’t really let your kids go and use the pool it’s too dark. Other than that the property was very spacious and cleaned.

The place is run down. The managers are rude and petty & money-grubbing. Other than that, was lovely! But seriously- after arriving late and explaining we were only there on night before a late afternoon flight, were promised a late checkout of 1pm, an hour beyond normal. The next morning we were told that was not possible. So we returned to pack well before 12p, and the keys wouldn’t work. Three visits to desk later- and 15 minutes late now- we finally were let into our room (did I mention the elevators were broken and run down) only to be called minutes later while frantically packing to inform us that we would be charged for staying longer. When I said we were packing now, the person literally said we had “one minute” to get down or we’d be charged extra. Did I mention the hotel was not full- this being a Tuesday at the end of the season. What a bizarre situation. We raced down- and laughed it off- and joked with the kind woman at the front desk- and it was readily apparent her mean manager and possibly her boss too, were responsible. What jerks.

The accommodation surpassed expectations. The staff took good care of us from transportation to answering any questions we may have had.

mattress and pillows are great. parking too.

Turkis and Caicos is a place without cultural identity. Just a cluster of luxury hotels whose beaches value the exclusivity of their few guests. As for the Hotel, the staff are poorly prepared and do not help at all. There is no welcome or empathy for the guest. There is nothing near the hotel. Restaurants are scarce and expensive

Very nice clean and the place was soo beautiful. Felt like home definitely will come back.

The Atrium Resort is far from all the conveniences. So if you want a vibrant stay. close to the bars, lounge and stores, this is not the place for you. On the other hand, if you like me, are looking for quiet and calm, yes, this is the place. We had a great stay. All the staff was amazing, pool is always super clean. Had a great time.

Our stay was wonderful. VERY private and peaceful. You do need to supply your own food and transportation but you are walking distance to the most beautiful beach and the grounds are quiet and serene. NOT a party atmosphere at all but that was perfect for us. Thank you Atrium and Leeward beach!! We will be back!

Love it

What a great place to stay. Short 1.5 miles from all the main beaches at Grace Bay but only a quick golf cart ride (provided by the resort) to Leeward beach which is a superb beach with outstanding views. Paid about 50% less than staying right in Grace Bay. 1 BR condo was outstanding with 1100 Sq feet, balcony for stunning evening sunsets, full kitchen, well-appointed bathrooms and underground, reserved parking. Outrageously large pool combined with a health spa that will cater to your needs. Save $$ by booking direct with the resort and avoid the high fees that the booking companies charge. If you are into golf or want to take the charters to other islands then this is your spot to stay.

We rented the studio apartment and that was a Huge mistake. It was an interior room with the windows facing the interior hall with and elevator and stairs to the garage parking. No balcony or lanai. However, the area although far from the main hotels in Leeward is beautiful but you must rent a car without a doubt if you stay here (the parking is free). The market at blue haven marina - about a 10 minute walk has the best coffee and croissants and wonderful salads at reasonable prices. The pool is stunning but the weather had turned cooler and the winds were extreme so the water temperature was cool as well - lovely reclining chairs with umbrellas that flew in the wind (right out of its base and landed on my back) so be careful. Overall I would rate this place a 6 to 7 - the kitchenette came in handy for breakfast and snacks.

The room was spacious and clean.

The ceiling was leaking and chunks were falling down, there was a fire alarm at 6:30 am, the electricity went out while we were in the elevator, there were no beach chairs provided as promised. There was no place close to get breakfast or coffee without a car- the store on sight had very little.

Beautiful resort, not too much noise, very well located. Beautiful pool. Felt like home.

No parking most of the time. People kept parking in my allocated spot. Water in room was not very hot.

It was great

Okay

The room at The Atrim Resort was excellent and fully equipped. It had all the comforts of home. The pool was great, modern and clean. You have to pay for housekeeping, but our every three-day service was outstanding. Never were we looking for towels or wash clothes. The price was fair for the excellent service. Be aware you are about three miles from the stores. It's a nice walk but if they had bikes, like some of the other condo, things would have been great. Thanks to Ernest who catered to us and transported us via shuttle to the beach. His service and friendliness were a welcoming touch. There is a spa, but the wife found is hard to arrange an appointment. The little store is good, but they do not have a bar on site. The pool table needs to be replaced, it's really bad. All in all, I give them a score or 8.5 out of 10.

We loved the Atrium it was very quiet. The pool was beautiful and nice to come back to after a day at the beach. We also loved Leeward Beach it was a nice easy 8 minute walk. From there you could easily walk the full length of Grace Bay. Where they put the beach chairs is beautiful but noisy due to construction. I would recommend bringing your own chairs and umbrella. When you book ask if your room will provide that. Ours didn’t so we had to purchase the chairs. Well worth it. If you’re not up to walking to the beach there is plenty of parking. Grace way Gourmet is a wonderful store. They have delicious prepared meals that change daily with wonderful side dishes. After a day of exploring this was a nice option and much cheaper 30$ verses 200$. We also enjoyed the little black cat on the property. We fed her while we were there and she slept out side on our patio. She appreciated the meals. A car is needed at the property. The staff at the Atrium are very helpful. Russell and the young lady at the desk.