Blue Haven Resort- All Inclusive

Nothing

Everything

Location and staff.

It is not LUXURY Resort. It is equivalent to a 3 Stars Beach Hotel in Europe. Food and Beverages medium level and low quality. Poor services. Nothing Luxury. All inclusive service very poor too.

Everything was so amazing the people were so nice the names i can remember are shaneka and cardo amazing food amazing vibes and views luxuries

there’s nothing i did not like

Everything

Resort à taille humaine avec 45 chambres Chambre très grande avec machine à laver linge et sèche linge Literie très confortable Et la plage est magnifique , petite mais très jolie Le personnel est très serviable, parfois un peu rude mais rapide Possibilité d'aller sur le resort Alexandra beaucoup plus grand avec une grande plage

La nourriture est médiocre .. peut être la fin de la saison Les cocktails sont aléatoires selon le barman et d'une qualité plutôt moyenne Dommage pour un établissement aussi haut de gamme La musique autour de la piscine est très forte toute la journée

Overall it was ok. Food was ok. A lot of mosquitos.

This was the third time I have been to Turks. This by far was the best resort. I strongly reccomend this resort. The entire staff was amazing.

Very relaxing. Beautiful property

Excellent place to relax , everything is uptodate

Enjoyed every minute definitely going back again The staff is amazing

Very rude staff and dirty outdated hotel in every way possible. Couldn’t bring myself to eat anything here. Checked out the same day. Do yourself a favor and don’t book this place

It is a great place to relax and to enjoy nature.

Restaurant options, friendly staff, serene setting, all-inclusive.

A little far from shopping.

Beautiful property. The food and dining options were all delicious! The staff was very friendly and accomodating.

Our family of 6 were able To stay in a suite that slept all of us which is unusual. We loved the quiet property and the staff was so friendly and absolutely prompt on any needs we had. Definitely will be coming back!

This is a beautiful property. Everything about it was great. Their sister hotel, Alexandria had more activities though. I would highly recommend staying at Blue Haven Resort.

Amazing staff and the food was amazing. It was nice to go to the sister resort for dinner but would never go there to stay primarily. Blue Haven is way better.

Same menu on my entire stay, terrible

This place seemed a little isolated from everywhere else

The property was small and very well maintained. The hotel and rooms were kept immaculately clean. We had 2 bedroom suite and it was huge.

We opted for smaller hotel for relaxation away from main Grace Bay, however the entertainment was almost non existent. Maybe a little more upbeat for few hours in evening would have been good. The sun beds need to be better for cost.

We had a little issue with no water pressure or hot water in one of our bathrooms, after four days they were able to fix it. Once Sheneka at the front desk found out, she took care of us. Smiley and Natalie, poolside was fantastic. Tange at tours was very helpful. The hotel beach and water was beautiful.

Beautiful

Weather

Blue Haven resort is the smaller of the two sister resorts and we loved that. Most of staff is very friendly and engaging. The beach area and water sports were exactly what we wanted. There was plenty of activities to choose from and the excursions were pretty reasonable. Food was plenty!! We would definitely go back!

Best food for an all-inclusive that I have ever had

Very clean and the friendliest workers that feel like family!! Great food and stunning views!

It’s a quiet peaceful resort. Great service and nice accommodations.

Small property and away from everything - good for families with small children. Water in pool and beach too cold. Service in pool bar not so good, had to get my own drinks most of the time and did not open until 11 am. Not worth the price.

My son loved Rice, she was awesome helping him fish all week!! The food was quite good as were the cocktails. Room accommodations!

Very Family-Oriented

Great place to stay away from Grace Beach. Very nice beach and quiet laid back atmosphere. For being an all-inclusive, it was ok. The service is decent, but the staff are not eager to help you out. The food selection was good, but the taste was mediocre. After spending time at all inclusive resorts in different countries, TCI is way overpriced for what you get.

Had a great time staying at blue haven for our honeymoon! 10/10 recommend staying here because you get all inclusive access to both the Alexandra and blue haven! All of the food is amazing! I do wish there was more entertainment at night- was more of a quiet resort! Staff was amazing and drinks were fantastic! Would definitely come back!

This is a small and quiet resort located in a residential area. The staff is helpful and always greets you with a smile. Pedro and the pool bar staff went above and beyond to make sure that our drinks were always full and that we were happy and comfortable. We enjoyed our 5 days there and are already talking about going back.

A lot of good choices, caused me to over eat

lllHad duck one evening it was auful

We loved our stay at Blue Haven and would highly recommend it to anyone considering an all inclusive stay in Turks. It is definitely more quiet and less busy than its sister resort Alexandria. Given this was a trip away from the kids for my wife and I, it was exactly what we were looking for. Breath takingly gorgeous, good service, and excellent food. My only complaint would be the wait for some of the dining options. A suggestion would be to limit how many reservations can be made by Alexandria guests (they may already do this, I'm not sure). We would go back in a heartbeat!

Good location, not too big a resort and in my view much more relaxing than the sister resort Alexandra. Food was excellent. I recommend Salt Pedro was very attentive and helpful.

It is a bit tired and dated. ( lift not working , furniture a bit worn etc) Some of the service in restaurants was not great and a bit chaotic . We frequently felt we were invisible. Some staff didn’t really offer a good customer experience.

The property was beautiful and low-key. Everyone was helpful and friendly. You can take the shuttle to their sister property for a more lively atmosphere. I didn’t want to leave!

Perfect - not too large, great facilities, excellent food, and wonderful staff.

There was nothing!

We spent our honeymoon at Blue Haven and were pleased. The staff was helpful and fun providing ideas on how to experience the island. Mikkaela (front desk) and Smiley (Acticites) were helpful and added to the experience. The onsite activities were a limited to a few water sports, and 2 or 3 daily afternoon 'games', but no group activities such as yoga, or fitness experiences. As for the room, there were a few items in the room that could use some updates, but overall a great stay and view. The food was good (not great), with a few options each day. Several of the restaurants were closed during our stay. The rooms have free soda and water and some beer, but at this price point, I would think there would be a full mini-bar, including snacks in the room. Also, the service was friendly, with full beach service. The transportation options were limited if not going to the sister resort, which at times there was only limited seating available. All this being said, we had a great time, not "wowed", by any means, but a good stay.

My only complaint was the food. Same menus pretty much everyday w limited options and no change.

Most of the staff were wonderful. Food was excellent.

Not much beach area. Had to go to other resort for more restaurants. Had a problem with check in and was not happy with outcome.

Great and clean quite property with great rooms and service

The best vacation ever

Everyone is so friendly, and the food is fantastic. The property is clean and well tended.

Every. Single. individual that we encountered on the property went above and beyond and were extremely helpful and friendly. We would definitely recommend this property to anyone. Although it is not walking distance to "downtown", it is a short ride to get there.

Blue Haven is an absolute marvel!! Will definitely be back again!

Great experience! The resort was beautiful and the staff was so fun! The entertainment crew made our stay a blast. Ace, Tweety, Shaq, Tishane, and Razzour were amazing! Pedro and Wilson were great at keeping the drinks coming. And the excursions were unbelievable because of Kamar and John. We will definitely be going back!

All the staff were amazing and nice! The resort was cleanly and beautiful. I believe we should have been reimbursed some money because we were not able to enjoy the sister property, The Alexandra, because it was closed.

Love the ocean, staff was amazingly helpful especially Natalie. Convenient for boating and jet skiing

It was a perfect place to relax and enjoy the beautiful beaches. Staff went above and beyond to make sure we enjoyed our stay. Everything was beautiful and very clean. The food was excellent. Definitely recommend !

Loved everything

Beautiful property with friendly staff

Overall a nice stay. Staff was great. Food was absolutely delicious. Wished there were more lunch time options, and more restaurant options. The resort should have complimentary mosquito/bug repellant and the itch cream because they were out of control. The bug bites were very miserable.

Great experience. The food was great. The pool was awesome. Wish the beach was bigger.

Friendly staff! Always ready and willing to help. The overall atmosphere was luxurious and of course beautiful. I loved the gym!

Very small beach. There were only 3 restaurants in the resort to choose from but they were only open certain hours/ days so we had to leave the resort a couple of times for dinner….Which you don’t want to do when you book all-inclusive.

Check-in staff was great, food was limited but good, service in restaurant was great, activities staff was great. But no service at beach, daytime/lunch service was terrible, and really hard to figure out how to operate on the property. No room service options. Shuttle only operates once per hour, between 10 am and 10 pm, and often gets full enough that it has to leave people behind.

The staff at this property was amazing! There are a lot of activities available as well. Its a smaller resort so more private which we loved but there were more guests from the sister property The Alexandria at our pool during the day than our own resort so it tended to get more crowded than we had hoped. Food was good but another option would be great.

Blue Haven Resort had the most amazing, friendly staff. The grounds were immaculate, and the food was gourmet! Our beach was comfortable, clean, and even though there were several other people staying, it never felt crowded. We will absolutely go back!

The most amazing staff. Everything was picture perfect. Food was 5 star!!

Overall, the place was perfect. Very exclusive as there are no resorts nearby. Every one is friendly and very welcoming. Food was excellent.

Not much

The bed was so uncomfortable we could not sleep. Checked out after the 1st night

We stayed here for our daughter’s graduation trip. The facilities and staff were very nice. The food at the outdoor grill bar is amazing for lunch. It is a small resort so it never felt crowded at all and we thought the grounds and beach were beautiful.

Stevenson the shuttle driver went above and beyond Coco, Smiley, Lisbeth, Vanessa,Natalie and all the staff hospitality was amazing

My wife and me went here for our honeymoon. The hotel staff went out of their way and made a card and chocolate covered strawberries. Which they surprised us with them in our room. All the hotel staff was really nice and great to get along with.

I will start by saying, everything was superb. The staff was great, from the welcome team to the wait staff, bartenders, housekeeping, tour desk, security and the event staff(Smiley, Coco, Tishane, and Chikoca). Unfortunately, I cannot remember everyone's name, the hostess at the Fire and Ice was wonderful. The food was awesome! Wait staff were very accommodating. The pool was great, having a bar there was nice. The special nights were great as well.

The resort is a bit away from shopping, bug bites on the beach, bathroom floor was slippery when wet. The store could have had a few more souvenirs to purchase.

I liked the property. I wish they'd make eating accommodations for guest arriving between 4-6pm. Also guest services personnel could use some training on being more helpful when asked questions they dont know how to answer. Other than that it was a good trip.

The cleanliness of the room. The staff was amazing. 10 out of 10 recommend.. the food was outstanding..

So we had a wonderful time at this resort! Was peaceful and we met so many wonderful people. Our room was top notch and beds were so comfortable. We appreciated all the kindness shown by Shaneka front desk and entertainment crew Coco, Smiley, Tishane, and Barbie! The bar crew and waitress staff was incredible❤️The waitress Jen we loved her serving us and was so kind and genuine. We loved how they made us feel so special by always asking if we needed anything or could get us a beverage. I will say I wish the food was rotated every two days by pool that their was different options - and maybe little bit more night life. But, overall amazing - can’t say enough about Shaneka. She so amazing and we miss her.

It was very nice. All the staff was very helpful

Would have like more variety

Beautiful location and lots of options on site. Very clean and always towels and chairs available

Swimming area small but water very calm

Great hotel . Lovely food at all of the restaurants and at all times of the day. Quiet and chilled with a family friendly crowd. Many of the facilities are Brand new or in great condition. The room was lovely. Only issue was towels and water requested to the room several times to no avail. Service in the Grill wasn’t the best and everything closes 10:30/ 11ish which was a bit early for us . I would def stay here again though .

we thought the wines offered with the all inclusive were not very good. otherwise resort was great

Lovely relaxing hotel. We thought the food was very good. Mostly great staff but reception personnel could do with some customer service training. Great position even though people want to be on Grace Bay, (which we thought was too busy). I would recommend & would go bsck

Private, secluded property and beach. Staff made the stay exceptional. Food and service was great. Rooms were clean and spacious.

Nice!

I liked that it was small without crowds of people.

I would have liked more restaurants on the property.

Blue Haven is a beautiful all-inclusive resort. It is small and not on the main Grace bay beach but the property is well kept and it feels much more upscale then the sister resort. It is much quieter and relaxing. The people are very friendly and helpful, service was great (although sometimes on the slower side, leave extra time for meals) and the small beach was beautiful. The food was excellent, best I have had at an all-inclusive by far.

Relaxed, not too crowded, quiet, friendly, decent food

Quiet, beautiful, clean, amazing personnel

Nothing

We had a wonderful vacation. Food was exceptionally good. Service staff is very kind and very humble. We had great time. Will definitely come back again. Property is great.

Amazing experience at the Blue Haven Resort! Would highly recommend and hope to return again! Excellent food, service, & facilities. The best all inclusive experience -- everything was top quality!

Amazing staff and property. Pure paradise. Great for families - young and old. Special thank you to Coco, Kenesha, Vanessa, Janet, Rhazzor, and Nattalee for making the trip so special.

Staff were great! Very friendly, very accommodating! Everything was very clean and decor was beautiful!

Beautiful location, gorgeous grounds and immaculately clean. Not crowded. Awesome gym. Good (but not great) food.

Our room was a king suite with a balcony which was gorgeous and clean - amazing views. However, there was an adjoining room separated by a door. We could hear EVERY SINGLE THING our neighbors did next door and they were not loud (except when they were getting busy or fighting which happened a lot). The staff were nice but not great a communicating. And I understand there are margins of profit that need to be maintained, I would have expected a little bit better service. Waiters on the beach would pass us by without taking our order.

The room was gorgeous!

The pool was freezing cold and no one used it. The restaurant service was agonizingly slow which is typical for Turks but even when there were very few customers they were slow. Ex. We went for lunch with 3 small kids around 2:00 - only a few other tables were full. An hour after we ordered no one had checked in with us and we saw other diners who came later receiving their food. When we asked what was taking so long the manager said our server had gone on break and never put in the order. So a quick late lunch turned into over two hours and kids meltdowns.

The Hotel is rated 4.5 star. However it is more like 3.5 star Food is terrible but workers try to be over welcoming. Always short with every item requested. Their other property had much better food. However it was nothing close to 4 Star.

Second time in Turks and Caicos and I absolutely loved my stay at blue haven. It’s located in a more secluded area, and the private beach is ideal to avoid the large crowds at Grace bay. Shareka, Dio, Miguel, Yessica and all of the staff made sure I was having a good time and had everything I needed at the resort. The food is good for an all inclusive and I mentioned to the manager that the wine selection could be better. Other than that, I’ll be back any chance I get. You won’t be disappointed staying at this resort,

Staff is very friendly and helpful. The property is extremely clean and well taken care of. Very relaxed environment and never had to worry about finding a beach chair in the morning. Room was extremely clean and always cleaned before noon each day. The food and staff at Salt were great--lots of options. Pool bar and 360 bar were also great. Lots of nice music and entertainment. Fun beach time activities. Fire pits were nice to sit around at night too.

The food at Fire & Ice was okay--pretty upscale and modern. The breakfast and lunch options could have been better--maybe more buffet items? The fish fry (the only open dinner option on Monday nights) was not so good, most of the food was cold outside sitting in the catering tins. Wish we had known what all was in the market on the property. We didn't go to until the last day (no one really talked about it while we were there) and wish we had checked it out before then-iced coffee! snacks! souvenirs! I also wish there was a better system for the shuttle to the other resort. Those could be crowded and you had to make sure you got in line early so you could get on it.