The Bent Arms vs Similar Hotels

Room in dire need of updating and painting; some comfortable aspects noted.

Mixed to negative comments: some rooms small (especially triple rooms), uncomfortable/thin mattresses and pillows, joined single beds instead of true double, lack of wardrobe and ventilation issues in bathrooms; bathroom door layout problematic in at least one report.

Rooms were clean and comfortable, but some issues with specific room types.

Reviews mentioned the room was drab and dreary with a filthy chair.

Generally reported as clean and comfortable (multiple mentions: 'clean', 'camera pulita', '整体干净舒适'), but some issues noted with corridors/carpets and occasional lack of fresh towels.

Several mentions of dirty rooms and issues with cleanliness.

Location is super for the reviewer and mentioned positively.

Consistently praised: central/very good location, close to tram station, near station and city centre, Edeka/supermarket and cafes/restaurants nearby; ideal for sightseeing and family visits.

Generally positive feedback about location; some comments about being out of the way.

Staff acknowledged as friendly and helpful in multiple reviews.

Mostly helpful and friendly staff mentioned in several reviews, though isolated reports of inconsistent/help-unwilling behaviour (e.g., baby food heating refused by one staff member) and operational inconveniences (must see staff to use safe).

Staff are frequently mentioned as friendly and helpful.

Food in pub was noted as very good, and breakfast included in the price.

Breakfast widely praised across reviews (described as good, very good, tasty and filling); coffee/tea and refreshments in rooms appreciated.

Food quality was mostly praised with some minor complaints.

Breakfast and pub amenities described positively.

Useful amenities noted (parking, water kettle, tea/coffee, underground parking available, air conditioning working for many), but some shortcomings: limited parking spaces, no in-room fridge for some guests, aircon less effective in extreme heat, bathroom ventilation absent in one room.

Limited amenities reported; some dissatisfaction with the hotel offerings.

Generally considered good value for the amount paid.

Multiple positive mentions of very good value and fair price ('tres bon rapport qualité prix', 'Good short stay', 'Todo muy bien'); only occasional remark about breakfast price being high.

Value considered acceptable despite some issues.