Treebo Rockwell Plaza

The pictures weee totally deceiving

Cleanliness and facilities

Easy check I. And easy check out

Cleanliness in morning break fast utensils and all cutleries are very old and not meant for use . Toiletries towels are also gone very old can not be used. Room service food quality not ok

i stayed in rockwell plaza hotel and it was very good

Quality of the breakfast should be improved. When we order tea it's price is little bit high.

Size of the room should be big.

perfect

nothing

Great location, Very helpful staff's and good atmosphere

very polite staff

good staff good rooms

good rooms

nothing

Booking was cancelled before my arrival while booking was for paying at property

My booking was cancelled by booking.com But the front desk manager explained it very well. And they provided us rooms as well.

It was Pay at Property Booking, but the Hotel Cancelled my booking in view of Advance they asked for. I was in series of Meeting before the travel but they kept on calling after couple of calls that were not attended they cancelled my booking.

Booking.com shall ensure the bookings to remain pay at property as promised not after booking your hotels start harassing travellers in the name of Advance, I always like pay at property as it enables me to reject the room they are offering

Room was nice. Staff are helpful.

The wash room tab & Shower was not good. Proper toiletries should be provided. Barring these overall it was good

Located right next to the market , a congested road to reach the hotel auto or car will drop you 50 meters before the property at the corner..Please plan accordingly.. The hotel is a decent property located in the midst of residential houses and similar hotels.

Signal was a problem..

We adored the Nepalese man who checked us in, he was absolutely wonderful and really made us feel welcome. The security guard was also really lovely, and he made us feel very secure. Our room had great A/C, provided shower gel, and also lots of detailed signage about how to use the shower etc. Breakfast was provided too, including a call before they finished up to check if we wanted it to be sent up to the room. The WiFi in the lobby was exceptional which was ideal for making some work calls. The location is a bit out of the way for tourist sites, but great if you want do some shopping! Lots of high street stores.

One of the reception staff was quite snarky with us, and made us feel like we were being an inconvenience. I also noticed a couple of the staff staring inappropriately at my chest a few times, which did make me feel uncomfortable - especially when they joined us in the lift. The bathroom really let the room down. The bath didn’t look completed! It still had installation wrapping on it and was put in on a slant. Finally, though breakfast was provided it was served in a very dirty basement room. It was always busy but the staff weren’t particularly proactive at cleaning up after guests left. I also noticed that the tables were cleaned just with tissues between guests, not proper sanitary spray.

room was maintained to some extent

finding the hotel was tough they haven't given any direct contact no in case of any doubt

Nothing

Crowded place, vehicles can't enter the kahe, not suitable for family, akways noisy

Breakfast, location, polite and helpful staff, late check-out

Cleanliness

Narin at the front desk (morning shift) was very nice and helpful—great customer service! The bed was comfortable, and the mini refrigerator in the room was a useful addition. The location was decent—about a 15-minute drive to major attractions, yet quiet enough at night for a peaceful sleep. A lovely surprise: thank you for the birthday cake—it was a thoughtful gesture and much appreciated!

The room specialy bathroom wasn’t clean at first, but after informing Narin and the cleanliness manager, the situation improved. Communication through Booking.com seemed to be handled by a robot, resulting in many repetitive and incorrect warning messages, even after check-out, I received a “no show” message and card charge warning, which was frustrating The breakfast had limited options and could use improvement. The air conditioning only worked for limited periods—it would turn off with a noise and had to be manually turned on again during the night.

Breakfast was good. It was different each day and arrangement for te coffee was made which was good.

Shower was dripping water else where.. looks like there was a leakage from shower head or something.. but overall stay was good

Service was polite and prompt

Bathroom had mold Sheets had stains Couch had stains

Yes.

The location.

Staffs were supportive

Room was very small without proper air ventilation. It was not worthy for what I paid

Location

The hotel is very confortable, clean, and have a very good location and the people was servicial and kind whit us.

Friendly staff and comfortable rooms. The breakfast was great. Cleanliness of bathrooms could be slightly better but nothing too bad. Would happily stay again

Ambience was great and staff are very friendly and co-operative.

No having own kitchen which was taking longer time to get food.

NA

NA

We enjoyed the stay very much.Accomodation, service, food and the behaviour of the staffs were very nice. The only thing to complain is that the hotel is located in a bit congested area. Otherwise everything else is absolutely fantastic.

Helpful staff. Very good breakfast. Good vale for money hotel.

Hard to find.

Good breakfast

A puddle of water came out of the mini fridge. I struggled figuring out the water. It was a little dirty. Plugs of the room's water cooker and my phone charger didn't fit properly in the power sockets. I had to help it stay in place with a bottle and a glass.

more-more need to quality of breakfast and services, choices.

it is best locality and near metro station...

Nothing

I had never been disrespected in my life like from the staff of this so called hotel. First they were spamming me with multiple mails before the trip to pay them the amount of the room charge upfront (though in my booking reservation via Booking was clearly written that the payment needs to done at the hotel) otherwise they will cancel my reservation. Following Booking.com advise that no charge can be done before the check in, and all payment has to be done at the hotel, upon my arrival the unpolite desk attendant simple informed me that they cancelled my reservation and there is no room at the hotel (I had booked 2 rooms). Absolutely you should not go there, and Booking should take this hotel from they offer - this is inadmissible!

The location of the hotel is very nice. Close to Karol Bagh Metro station… Staff was nice..

The room could have been much cleaner. The towels and bedsheets should be cleaned properly. We ordered basic curd rice as y friend fell sick with food infection and even the basic curd rice was not good. Breakfast hall in the basement looked tacky.. very basic breakfast not many options also not very yumm. Banana provided was also not ripe well. The kettle provided in the hotel room was dirty as previous guests might have boiled milk in that. It was smelling really bad. Although it was changed immediately as requested but housekeeping must pay attention to it.

My booking was to be cancelled if I didn't pay in full by Feb 10 I arrived Feb 10 to be advised that my booking has been cancelled on Feb 9 as I had not paid and that they were now fully booked They found us another hotel that was dirty and has no got water When I booked with you it said pay nothing now and pay on arrival but after several weeks were inundated with requests to pay I will NOT use booking dot com again

The picture of the room shown during booking on the website was quite different from the actual room,The water glasses were broken', The bath towel was dirty and smelly ,bathtub was broken.

Rockwell Plaza offers delicious breakfast, excellent service, clean rooms, and a welcoming ambiance, ensuring a comfortable and enjoyable stay.

Nothing

good

location

Hot water for shower. Comfortable Bed. Good wifi.

BEWARE: This hotel is posting reviews on behalf of guests! I just saw they had posted one for mine so I had to delete and post mine. 1. I don't know how rooms on the upper floors are but I arrived at 9 pm-ish and they gave me a shitty room on the same level as the reception. It was dingy and grubby and since it was next to the staircase, there was constant noise. I asked to change and they gave me another room on the same floor citing fully booked rooms. This room was the same as the previous one albeit away from the staircase. It was late and I was exhausted from my travel, and as I had partly prepaid already, I had no option. Don't let the pictures fool you! 2. The food here is terrible. I ordered noodles for room service. Firstly, it came late, and lastly, all I could taste was just salt. I barely ate it. 3. It's not just the room service, the restaurant/dining downstairs in the basement is a nightmare! It looked like the tables hadn't been cleaned for years! Stains everywhere. Buffet options were scanty. I had sambal and omelet, but unfortunately, all I tasted was SALT! How can a cook not know his salt??? Horrible. Avoid Food at this Hotel at all costs. For the price I paid, the hotel wasn't worth it. Heck, even the Paharganj hotel on my return was much nicer than this one. I'm sure there are much better ones in the area for this price range. Luckily I had just booked for 1 night.

Very very good stay

Excellent stay

Free bottles of water in the room The staff was friendly and helpful

The cleanliness of the room, the bathroom and the bed linen. Very noisy, the soundproofing of the rooms is very bad. A/C very old and not working Terrible smell of damp in the bathroom Very poor quality of food and choice for the breakfast. The table of the restaurant are disgusting and not cleaned for the breakfast. It is close to insanitary Don't go there if you have European (Occidental) quality standard and if you want to spend a good night

Poha at the breakfast

Dirty rooms, dirty linen, inefficient staff

Very supportive staffs

Room was very good more specious and clean, staff were really helpful specially at night mr Ashish was so kind and helpful. I like the way he treated the others guest too. Thank you for everything

Hotel location is good,............................... I visited late night but front office manager Mr.Ashis give smooth check in.Overall service is good 😊

Cleaness and treatment given by all staff was excellent

Insufficient items in Breakfast