Hotel Baja

The only negatives were that we couldn’t get a room on the second floor. My wife has mobility issues and they couldn’t accommodate our request so it was difficult for her to go up and down the stairs. Also our room did not have working lights in the room (ie table/pole lamp. We would still stay here again because of the atmosphere and staff.

Comfortable and fun

I almost didn’t book after reading some of the other reviews, but glad I did. This exceeded my expectations. It is weathered, but has character. Old, but clean. I felt very comfortable and safe. Easy walk to the beach. Everyone is super friendly. Great value for the price.

It could be a wonderful place. Needs work. Everything is old and wore. Beds hard, pillows super thin but clean. Bathroom towels were super worn. Pool nice but plaster missing but clean. Restaurant doesn’t open until 9 if even then. Dirt roads. Cools to beach.

The place was well maintained for its age. Staff was friendly and house keeping did a good job. The surprising thing was the restaurant bar was an American Legion Post 15. Service was exceptional but they only take cash no credit cards. Dollars or pesos accepted.

Poor Internet ,,, Dirty ,,,, Bad Customer Service

I loved the front desk staff, my husband’s truck broke down and the guy at the front desk went above and beyond to help us, I forgot to ask his name but he worked the morning shift on 06/21/25 The lady who checked us in was very friendly too.

close to beach

Overall great place to stay

It was the perfect stay

Lights didn't work in the suite. Ned light was bdoke bedroom fan was broke bedroom light completely broke i like to do my make-up sitting , 1 mirror still no light in the bedroom i burned my leg 3rd degree burn. Was there 5 day's and no one came to fix the room lights. No side tables or any table in between beds as it was a queen suite. Over a 100 stay each night . Only positive was the shower with hot waterits not worth the money the suites ate just like the regular rooms.

It was close to everything. Staff was helpful.

The rooms are very worn out and terrible to be honest. There are many options in Penasco id suggest you avoid Baja Hotel.

I recently stayed at this hotel and my experience was far from satisfactory the room was noticeable unclean which immediately made me uncomfortable there were no bathroom towels for feet after shower and hand towels which is a basic expectation for any hotel the pillows were old and definitely not the fresh clean white we expect quite the opposite to make matters worse the door was insecure the weather strip for the door was ripped and you can see light and cold weather come through leaving me feeling unsafe we checked out two days earlier than my 3 day stay we end up renting another hotel definitely I wouldn't recommend this hotel to anyone .we celebrate our wedding anniversary in other hotel much cleaner and safe

It was not terrible, Just some dumping from construction. We overall liked Hotel Baja and the staff was great and very responsive. The room was a little small, but it was clean and a great location. We enjoyed our stay.

Average, no clear sign it is confusing ti find the hotel especially night time, you know it is around and close but don't know what to look for

I had two towels no washcloths no nothing no coffee zero $130 a night it should have had more

Great staff but needs a lil More cleaning doors bathroom ceiling and newer beds and pillows

Room was very spacious.

We have stayed at this hotel for the pass 5 years. We go down to rocky point for the motorcycle rally and it a no frills hotel but it has okay beds and a shower. You’re not in your room but to sleep and shower and this fits the bill. Also there’s an American legion there.

Bed was SO hard it felt like we were sleeping on the ground. We both even left with bruised shoulders and ribs from it. Also the entire bottom corner of the bed was covered in old blood. Only on one corner but it was definitely a large spot! No elevator and no restaurant, bar of any of the things listed on posting. Once I found the office, the lady was very sweet!

You definitely get what you pay for. No grills hotel, extremely run-down. At the last minute, one of my friends had an extra room at a much better place, so I stayed there. However, I wasn't able to get a refund since it was the day of check-in. I would never stay here now that I know what it truly looks on the inside.

I reserved 2 rooms, one King bed room, and another 2 queen beds. I had even called when making the reservation to let them know the second room is for my kids, so I'd like to be near them. Was told no problem. When I checked in, they just had print outs of reservations, and couldn't even find by 2nd reservation. She finally found it, and gave me 1 room on 2nd floor, 1 on 3rd floor. Both were 2 queen beds, When I went back down to let her know I need a King bed, she said they don't have that. Super annoying to have the wrong room. Rooms are very basic, kind of gross, but serve their purpose for a place to sleep. I will never stay here again, that's for sure.

El hotel en general esta bien , restaurante 8 am nunca lo encontre abierto. Playa el mirador cerca, muy centrico a varias areas en 10 min en carro ya estabas en el malecon

Checked out after 1 night

It was pretty much what you would.expect for the price. Good for a quick trip.

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Reception staff very nice. Hotel needs lots of work. Swimming pool was dirty .

The hotel was in poor shape, they provided us with two remotes for the televisions, neither worked. Management told us they would replace them, but never did. Rooms were dingy, absolutely no artwork or photos on the walls. The vertical blinds were broken and nonfunctional. There were no hand towels, wash cloths. This hotel at one time must have had some amenities as there were skeletons of old bars and possibly a lounge. This property is run down and poorly run. We won't return.

Personal excelente

Love this hotel close to the beach you can walk you can walk to Manny’s also down the street. There’s Lolitas where it’s a breakfast buffet love this hotel will recommend.

It was good for the price

Just the basics of what you need, but youre at the beach so you dont need anything more.

Have stayed at this hotel many time over the last 20 years. Always clean, beds are not very comfortable but manageable for a 2 night stay. Staff is always very friendly.

Great location great price!

We love the location and we booked just to sleep. The office staff was amazing, very good customer service when checking in and out. The only issue we had was the cleanliness of the room. The sheets had a orange very noticeable stain that they tried to cover up with the decretive sheet on the edge of the bed. The pillows were also stained and visible dirty. The towels were also stained. They did service and “clean” the room but they used the same stained sheets. Like I said we only booked so we could sleep there so we spent very little time at the hotel. The curtains let A LOT of light in the room so sleeping in was not possible, but honestly, I would book again because the area is very convenient and the price is accessible.

The pull out sofa mattress had disgusting stains all over it. The toilet leaked out into the sink area. The sheets were full of holes. We had no cellphone service in the room.

Terrible place, They changed our room to two bed, The bedroom was in terrible condition, bed sheets ugh, Booked for two nights, ended staying for one, Just a bad idea to try this place..

Desde hace muchos años visitando este hotel, Siempre nos han tratado de brindar el mejor servicio. Gracias a Rogelio, Nataly y a Sara por su amistad y servicio, tanto como a las camareras y todo el personal. Excelente servicio, Nos han brindado a mi esposo y yo. Recomiendo al 💯. Hasta el próximo viajé...🏖️

The property was probably beautiful back in the day. All of the details from years gone by are stunning. No expense was spared. However, time has not been a friend to the property. It has so much potential but would take millions to restore it to it's previous glory. I would definitely stay there again as I see the beauty beneath it's age.

I didn't like that sheets on beed where not replaced other than that everything was fine

Great buy for the price, but you get what you pay for. In a descent spot in town, easy access to the major places in town.

Great place if you don't mind cheap and not so fancy

We have stayed at this hotel about 6 times. It does need some updating but for the price and location it’s fine. They finally have a restaurant and bar which they haven’t had in years. And it’s an American legend which is great.

People were great property in need of severe up keep and repair !

1 the management and the staff was friendly, 2 had to pulled the shower head apart and clean all the rust out of it so it was spray, 3 trash all over the side of the hotel,4 there is no beach access,5 for the price paid did not equal the quality of the hotel itself, the pool had green water, and algae all over the side of the pool

Location is near main Beach

We had stayed at Baja Hotel several times before. We are satisfied with the place and staff. We will recommend and we will make it our first option always

I like the personal. So frendly, the receptionist so nice .😀

Great place for a good nights rest! Beds were really really firm, but if you like that than that place is the place you want. No elevator, and staying on the third floor is a workout especially after a long day out in the sun.

Very clean and comfortable

Base board beds , paper plate pillows , dirty dirty Flores

Legit slept on bricks and wood

It was good for the price. Would I stay there again? Yes I would! It served its purpose which was a clean bed, shower, and parking.

This hotel isn’t anything fancy it’s a room where I can shower, and sleep. Perfect for more time on the beach. Staff always helpful

No hot water in bathroom

Bad service

Very friendly staff and willing to help, room need some furniture and a Better tv. Remote control not working

The room was ok. The mattress was old and uncomfortable. Sara the bartender at the pool was the only good thing about our stay there.

Like the fact you can walk to the beach.

Unfortunately it was the worst place ever stay I’ll stay one day I book for two Definitely I will Not recommend it to any of my family

The shower was broken

TV didn’t work I tried to contact the front Dess but they don’t have a phone in the room I try to use my cell phone and there’s no signal there no Wi-Fi either, so I went to the front Dess tell them what what’s happening they told me they were going to fix it the next day no one came, so the cleaning lady came to clean the room I tell her to give me five minutes so I can leave the room and she never came back to clean the room I went later that day to ask for a towels She told me to bring the dirty towels so she can wash them for me and bring them 3 hours later, also Pool was dirty.

4 th floor is a bit of a climb. TV from 2001 , pool was nice but a bit dirty , understandable as they had 4 teen soccer teams staying there . Adequate but they could do way better.

We stayed in this hotel 3 nights. We reserved 2 suites it was very spacious. We like it. The hotel does need a lot of remodeling, but if you're not picky it's a nice place to stay.

Sea view is best $$$ good eco Many local guesses Walk to beach 2 blocks + pelicans

Expedía should not promote this hotel…terrible experience 😡

I was charged extra $ for a towel. This was disappointing. Make sure to count the towels when u check in

The location was good and staff was helpful. The bad thing was that the pool was dirty.

It wasn't that great. Pictures lied on the website. They only show the best room they have on it.

Office service was terrible

Was not the first time we stayed here but this time we got a 2 rooms in my room old electronics and old furniture, we’ll be looking into another place next time we visit.

Smelled sanitized and clean, but the bed sheets were clearly not changed, nor the towels. Hair on the sheets and pillows, we tried to change and the stored pillows and sheets were twice as dirty you could see dirt smeared or old dust on them. Luckily we had brought our own sheets and towels. Next day our room was cleaned and smelled fresh, got clean towels, but still sheets were not changed.

No internet No privacy, blinds broken evryone passing can see inside Warer on shower poorly not enough pressure...lamps not working Hard mattress old sheets and pillows

We only stayed one night because there was no hot water in the room so they moved us to another but had the same problem. The window shade slats were falling off so had to cover the window with a sheet. Asked for a refund and was told would have to go through hotels.com Would not recommend

if you like rustic and authentic then this is for you no elevators it's all you I love the look of the tile the white pillars as you pull up the rooms are big and clean bring your own everything they do have towels and some rooms have both mini fridge and micro but no coffee pots so bring your own and washcloths too. the pool is old but it's blue and cools you off the shower has good pressure good hot water and the staff is very friendly we'll be back for our 4th stay.

nice property quiet and clean

Great stay with a great location.

We had Jr suite. Pull out couch was awful. Dirty mattress and hard to open and close. Put a clean sheet on it. And it was manageable. Mattress's in other room were really hard but we did so much during the day, we all just fell asleep. Pool was wonderful. Went there all the time. Open until 10pm. Swim up to bar with seats around it. Sit in water or order from deck. Drinks bartender served were delicious. Even made non liquor drinks for kids. Reasonably priced. Kids had a ball. Our 4 yr old loved it. Had a shallow part in the pool where he could walk and swim. Lots of kids played and swam. Ocean - can't walk but just drive down hill and park. Access to beach right there. Older kids and adults loved the surf coming in and played in it for hours. Some got burnt so don't forget sunscreen. Wifi didn't work at all ANYWHERE. But a great place to stay. Outside Jr suite is a large patio with chairs. From our suite we could see the Ocean. No elevator and we were on 3rd floor. LOTS of steps to walk up. I would stay again. Reasonable price.

Everything was great! Other than

I would advise not to stay here at all for any reason at any time. The mattresses were old and did not have proper covering not even a fitted sheet, they were stained And the towels had previous people hair on them, the shower had a hole in the floor covered with wax. The bar was closed, the restaurant was closed, just not a good day. I did not sleep there. Never again. The area is okay but that’s it and you still have to drive places only Many’s beach club is walking distance

Puerto Penascos is a strange place. There is some natural beauty around, but the setting is peculiar. Hotel Baja fits into that context. The rooms are okay. We were a bit surprised to see old big box TVs in the rooms, but that kind of fits here. Some beach bar/restaurants are close by, if you are looking for that kind of scene. The beach is walking distance from the hotel. Rental jet skis are available here for $35 per half hour. The view of the sea is not as interesting here as from the "Sandy Beach" side of PP. The staff are friendly but you can't expect too much from Hotel Baja.

The hotel said bar and restraunt on premises, no such thing. We were told that the hotel was next to the malecon, in fact it was miles away. Hotel is in a dust bowl.

other than the music from 10am till 3am it was okay I'll just bring ear plugs next time

Just fine. Better than expected.

The hotel room had no phone, didnt know how to reach room service and there was no elevator..not recommended for seniors. Room was not super clean. Location was great for night life (close to Mannys Beach Club- kids allowed, good entertainmwnt, and great food) and day time shopping

The best part of this hotel is the pool. However, the grounds and facilities are filthy. The hotel is in need of serious maintenance. It is in disrepair and uncared for. The room was barely clean enough to be inhabitable. There was a hole in the shower floor. Sofa bed mattress was soiled and wet. On the bright side there were no bugs. Sheets and towels were clean. For $30 a night this would be a fair price if you have a tolerance for an authentic working class mexican e perience, if you are shy about motel 6 or easy 8 this place will terrify you. Beaches on this side of Penasco are not nice. Loud music and strobe lights until early morning. Nice staff, doing their best in rough circumstances.

It was a great stay. As with most things in life, you get what you paid for. That being said...the value of my stay far surpassed the cost! I am very happy with how friendly and attentive the entire staff was and would definitely return to the property again!

Weird place, unpaved road, outdated.bed very hard uncomfortable

Great gulf views, withing walking distance of where I was going. Price reflects stay. I just needed a place to shower and sleep.

Everything

Spider webs inside room

This is a bare minimum kind of place. There was NOT a swim up bar or a restaurant open while I was there. The room was clean enough, there was plenty of hot water and the heat/ac worked. Try to get room that is as far away from the road as possible. The bars down the street are very loud on the weekends until late at night.

Blankets are bed sheets. Bring your own blankets. Heater does not work. Pull out couch mattress is stained and gross. Needed to order extra sheets to cover up.

This place was probably the worst dump I’ve ever stayed in. The rating I saw online said 7/10. Not a chance that is accurate! Maybe a 2 or 3. Dirty, bad condition, shady seeming. It didn’t even have toilet paper in the room. Unless you’re trying to punish yourself, DON’T Bother!!!!!

It was ok to sleep, I guess you get what you pay for, the only thing good about this place is the proximity to the beach and to Manny's bar and grill, our favorite place, other than that it just ok.

The property is OK, basic accommodations but they were reasonably cheap. I booked a room for four nights in the low season to use as overflow beds during a large family Christmas gathering. I only stayed two nights because after the first two nights we had enough beds at the family house for everyone to stay there. I asked if I could do an early check out and the host told me that a refund for the two un-used nights would be handled by Expedia and I should contact them online. However, after filing for the refund online, Hotel Baja never replied to multiple attempts to contact them, both from myself and Expedia customer service, and failed to provide any refund for the two unused nights. I understand how a "no refund" policy makes sense for the property during the high season when they might actually lose business due to an early check out, but the property was almost entirely empty during the dates of my stay. I don't know what the property is like during the high season, but the lack of communication or follow through on my refund request for early check out was disappointing.

The heater didn't work. The mattress was horrible, could feel the bed springs. The noise coming from Manny's was loud. I had to leave and find another hotel.

Na

It's not to bad just don't expect to much. If you want hangers, hand towels or washcloths bring your own. I'll know for next time. The AC worked good. Short walk to beach club.