Crowne Plaza Yichang by IHG

Close to Yangtze Jiang cruise centre

Nothing

Tout, vue magnifique sur le fleuve, la chambre, le petit déjeuner, la proximité de restaurants, l’amabilité du personnel.

Rien

Very clean and beautifully decorated.

N/A

Bestes Hotel, was wir jemals irgendwo hatten.

Keinerlei Beanstandung.

Everything is excellent.

None

Good view from the room facing the river. Clean, well appointed room, good location

I thought it was somewhat expensive relative to other hotels in China

Well located, modern and big room with river view

Breakfast choice not great and staff hardly spoke English but they were still friendly and helpful

地理位置不错。

前台员工素质和服务水平很差，需加强培训。

位置

员工素质及基本服务水平亟待提高。前台服务员业务能力差，服务态度差，且在因自身业务能力差给住客带来不便的情况下强词夺理，甚至实施道德绑架！

The hotel is modern and very nice. The breakfast buffet is really awesome. The staff is super helpful and friendly, I especially Alex ☺️

Nothing to complain

The location is excellent. The staff very helpful especially Max, the concierge. The room was well appointed with excellent views of the Yangtze River..

Nothing

Hotel breakfast buffet was fantastic, the variety and quality of food was incredible. They also opened early for us when we had a very early departure.

For me the location was perfect. I was only in Yichang for a day layover , but the visit was good. I was able to walk to the next door mall and shop. The hotel's restaurant was very good. The breakfast variety was excellent.

N/A

Well-appointed, beautifully furnished. Breakfast is exceptional, with a wide range of choices, including soup noodles prepared in front of you!

Nothing

Great location to the Yangtze river cruises. Staff service was great. Hotel ambience was very soothing. Great place to return to after a long day. Good eating places nearby hotel.

Nil.

Location

Location, comfort and value for money

None

Staff very helpful

The location was good ,close to the cruise terminal after Yangtze River cruise.. The room was clean and interesting view looking down on life in the streets below. We didn't try the restaurant as I think it was closed, but we found a very nice place next door. Also a good selection in the shopping mall next door. We didn't have breakfast as we had an early flight

No English is spoken by any of the staff. The corridors had a smell of smoking despite the no smoking signs in the lobby. There was no wine by the glass in the bar, only very expensive bottles. I understand that we were in a small place a long way from the international cities, but ,I thought, given its part of the IHG group, it would have been a slightly higher standard.

Location, staff helpful. Clean facility

None

Nice hotel and perfect location , room was very big

Nothing, fine hotel

Situación y calidad/precio

Comida

Staff were lovely Location tops

Nothing to dislike

Excellent standard , spacious rooms

Nothing to declare

Hotel is in a very location, close to mall, Walmart, restaurants. Friendly staff and smooth check in. Would definitely stay again.

This is a great location for visiting Yichang the hotel is beautiful on the inside and offers great views of the river and mountains. There are many restaurants in the area. They don't stay open late but there are delicious food vendors around the corner. The staff at the hotel are welcoming and very helpful. If you're staying in Yichang, the Crowne Plaza is where you must stay.

Large room and very clean

None

The room is spacious; Suprising it was cleaned & comfortable. The Bellman went extra mile to assist our luggage to the cruise tourism center which greatly appreciated especially we have many luggage. Recommended to stay in this hotel & a few minutes walk to cruise tourism center

Free luggage storage, staff was very helpful

Nice location and great service!

Smell smoking everywhere inside hotel. Even the air conditioning blows smoking into the room.

The location was excellent. We booked a room with a river view and it didn't disappoint. The 3 gorges visitor centre was just across the street and we were able to book and jump on our half day cruise very conveniently. The room facilities were great.

The pool area was OK, but we were a bit shocked by the price of a swimming cap of 28 USD, a bit exaggerated for a quick swim. In the end, the pool staff lent us one.

Convenient location, good breakfast, descent size room and clean

The hotel has a nice appearance, with a beautiful lobby adorned with flowers and a crystal chandelier. However, it often feels like a playground due to the many children running around. The air has a scent reminiscent of a typical Chinese restaurant. The room is OK. But the bathtub water temperature is just slightly above skin temperature, which is not comfortable, despite the service man's insistence. The breakfast selection is limited and significantly overpriced.

Nice river view especially at night time. Very close to shopping centre and where all the actions are in this lovely town. The location is great! Also, it is only 200 meters to the 3 Gorges Tourist Centre, we could easily go there with our luggage to take the free coach to the Ferry Pier where we can get onto the boat. We got upgraded to the Executive Floor, the room on the higher level is beautiful.

Varieties of breakfast are a lot but most of them are not hot. The Executive Lounge is a bit disappointing, it only provided 4 hot dishes before 7:30 pm, the rest of the day only serves drinks and tea. Lounge access is not such a privilege.

A good location for cruise ferries, with great waterfront park

Room was hot as hell. AC did not work. Apparently the "management" had not decided to turn on the AC....Paying customers don't get to decide what temp they like their room. Upon checkout girl at front desk acted like I was bothering her to do her job!

Breakfast buffet was wonderful! Room temperature controls did not allow us to lower the 25C setting, though the fan worked. The bed was a bit soft in the middle for us. Shower was quite nice.

Good stay, I would stay again. We did not buy breakfast because there were many little shops around for far cheaper and lots more options! The shampoo wouldn't come out of the pump in the shower and no microwave in the room but otherwise decent price for a riverfront view room!

The hotel was great. We received an upgrade to an executive level suite. The room was large and very clean. The staff was very friendly and service was outsranding. The hotel is situated across from the bus terminal that brings you to the cruise port. The hotel is situated next to a very clean and modern mall with many western stores and grocery store and Wallmart.

Great location close to the river ferry terminal, river boardwalk, shopping and dining options. Staff extremely helpful, particularly the concierge who was able to organise a Yangtze River day tour at short notice.

Centrally located, staff very friendly and helpful

A very convenient place for a night after the Yangtze cruise. But sadly there is no concierge to help with the luggage. Perhaps the hotel can give a shuttle service to and fro the Terminal.

Nice hotel. Staff generally friendly, especially at checkin and concierge. F&B staff spent more time playing games on their phones rather than attending to guest needs Good variety for breakfast, considering the location. Comfortable beds and decent sized rooms with baths. Smoking inside the building is a bit of an issue for me

We needed to check out late and paid half rate allowing us to stay till 6:pm Just a few blocks to the Three Gorges cruise terminal making it perfect for a stay before a cruise on the Yangtze river.

Everything you would expect from Crowne Plaza. Staff friendly and helpful. Rooms very good. Lobby bar layout a little disappointing. Would recommend

Beside shopping mall and cruise center, location is excellent.

Whenever I visit Yichang, I use the Crowne Plaza. And every time they provides comfortable/Clean romm/service to me.

A very good hotel near the cruise terminal. The hotel is near a shopping mall. Very friendly staff and very good rooms.

Very impressive hotel, across from the Yangtze and adjacent to shopping mall.

The hotel initially could not find our booking, was resolved finally after a few phone calls. We booked a Club room. Room was fine but the Club lounge was open only in the evenings and had very limited drinks and snacks, not really up to normal Club standards. Also breakfast was not offered in the Club lounge as it is normally.

Huge modern hotel next to shopping mall but Club Room facilities poor by comparison to other hotels. Almost opposite River Cruise Port which offers cheap Yangtze River Cruises (however struggled to find anyone that spoke English).

Nice location and friendly staffs.

Hotel is close to the shopping mall with a great view, nice staff and well equipped room.

Very good

Visited Yichang with my wife and son in mid-November to visit the Three Gorges dam. Arrived at the hotel and everything they told us on the website was correct - restaurants, English-speaking staff, bars. Not inexpensive (by Chinese standards) but really top-notch hotel, but still with hutongs about worth visiting. Very friendly staff. Only annoyance is if you prepay breakfast there is a set price, but if you don't pay for it until you actually have breakfast 60% more. Not explained well at check-in.

Yi Chang Crowne Plaza 호텔은 2번째 묵었는데요.... 개인적으로 Crowne Plaza 체인호텔을 좋아합니다. 편안한 잠자리와 숙박객을 고려한 전체적인 가구 및 욕실 설계.... 특히나 베게가 편해서 편안히 잠을 잘 수 있었습니다. 또다시 Yi Chang 을 가게 되더라도 다른 호텔은 생각도 안할 것 같습니다.

Hotel is next to a shopping mall with many eateries. My baggage did not arrive as it was lost during transit. The concierge service was excellent as they helped me to call the airport several time (if not mistaken 6 times). Whenever they see me, they informed me about the status of my baggage

服務很差的酒店

3泊しました。 長江沿いの便利なホテルです。 併設するワンダシティはショッピングモールでユニクロや多くの飲食店があります。 目の前が船着場で三峡ダムクルーズの乗船には大変便利です。 朝食会場の雰囲気も良く、メニューも豊富です。 部屋は広く立派ですが、バスタブの排水口が流れなかったとか細かい点はありますが。 宜昌は宜昌東駅からウーハンや重慶、南京などとの新幹線も1時間おきに出ていて便利な街でかなり都会です。

不止一次住过，因为离自己父母家比较近，回来探亲时候的首选。这次感觉服务比以往有所提升。虽然赶上五一小假期，停车位比较紧张，但是服务人员还是做了妥当的安排。以后仍然会来

Great breakfast!

Great hotel, need staff that speak better English.

Great location and a lovely hotel, however only one of the staff spoke English and the concierge was missing through our entire stay.

長江のすぐ傍にあるホテルで、周辺にはショッピングモールがあり買い物に便利で飲食店も多いです。 宜昌三峡空港からタクシーで40分ほどかかります。 部屋の清掃はとても良く出来ていて、気持ちよく利用できました。

This hotel is very beautiful and luxuriously appointed. The staff are polite and gracious. There is a huge problem with their heating /air conditioning system. We turned on the ac....2 hours later the room was hotter so we called the front desk who said they would send someone....an hour and a half later we called again because no one showed up. The tech came and fiddled with the panel, opened a window and left....no temp change. At midnight I called for a fan because the room was getting even warmer....it didn't work. Another team came and fiddled with both the ac and the fan and finally pronounced that everything was broken. Long and uncomfortably hot night.

Nice hotel in nice area. Some employees even speak English. But when I lined up behind one person for the checkout, 20 minutes later the two receptionists still have not finalized that one person's checkout. Since I had a flight to catch, did not waited longer. Got into the taxi which was reserved in the meantime. There the receptionist together with the driver demanded in advance to pay 120 Yuans for the ride to the airport. The taximeter was not disconnected so one could easily see in the end of the ride that it costs only 85 Yuans. Not expensive either way but the advance ultimatum is a dirty business.

We were warned not to stay in Yichang after our river cruise, so we booked the best hotel we could find. First, the good news. The limousine from the wharf wound through the poorest suburbs, on broken pavements - interesting but confronting. The hotel is delightfully located in a busy part of town, surrounded by shops large and small - even a Walmart is in the same building, which is ideal for those small things or a couple of beers at one tenth the price from the minibar. The staff were delightful. Most of the items on the restaurant menu were unavailable, including wines (see below). The only choice was Goulash made with slow cooked shanks. Since when is Beef Goulash stir-fried tiny cubes of beef (topside?) with vegetables, sauce (from a bottle?) and a pile of dry spaghetti? Whiskey sours made with Coke and no egg white? It takes skill to destroy such a simple drink so comprehensively. Limited space prevents a full listing of the fun we had that evening. You have been warned.

This is a really nice western hotel with beautiful rooms and a really nice staff (English speaking). The location is on the river right next door to the mall. Great area to walk. Our only complaint is that the air conditioner didn't cool. When we called the desk they sent someone up right away to fix it but it still never really cooled.

We stayed one night at the Crowne Plaza Yichang following our Chongqing to Yichang Yangtze River Cruise. We are soo glad it was just one night. If you don't mind sleeping in a sweat box then give the Crowne Plaza Yichang a try. You too can have a sleepless night while paying for the privilege. A couple of things that I want when I stay in a quality establishment. I want it to be clean and I want to be able to sleep comfortably. While the hotel is clean and has good amenities and the rooms are nice don't expect to have air con. We stayed here during April while it was 18 degrees celsius outside it was an uncomfortable 27.5 degrees Celsius inside our room. We called reception to complain and they said they would send a worker. A 'worker" came, he looked at the panel and then he opened the window and left. We went down to reception and advised that the worker came but did nothing but open the window and were advised they would send someone. When we returned from dinner we found they had placed a fan in the room which was doing nothing but blowing the warm air from the air conditioning around the room. If you do a search on reviews of this hotel you will find many reviews mentioning the air conditioning. We wished we had paid attention to these.

We just came off the Yangtze River cruise through the Three Gorge and decided to spend a day in Yi Chang and stayed here. Good decision. This is in the new development area. There is still construction nearby, but the Yangtze River is across the street. There are tons of shops nearby, from Exotic international brands to local hole-in-wall shops. Close (relatively) to the rail way station. Top notch rooms and lobby. luxury through and through. True 5 star material. High recommended.

前台服务水平离五星级水平太大差异，忙于手上工作，不正视客人，更不会微笑了，说话动作生硬，在这里预定的酒店他们说看不见价格居然连发票都不开。

Spend one night only and was fairly exhausted by the time we arrived at the hotel. Centrally located and easy access to most things. Did not spend much time looking around as we needed the rest. The water jug did not work but was quickly fixed. A bit far from the airport.

We enjoyed our 1 night stay at Crowne Plaza Yichang. We had the "all you can eat" dim sum at noon on Sunday and although the dim sum was "a la carte" and not the little trolleys that you get to pick your food from, it was very very good. We were happy that our room was not on the sunny side of the hotel since it could have been very very hot. The air conditioner worked well, but it might have kept up if we had been on the sunny south side. The reception desk people were all very helpful. I recommend this hotel for both families, business people or couples.

Room was great. Front desk helpfulness was outstanding. Not much english in resturaunt. Hard to order and menu items didn't match what we ordered

Nice hotel wtih helpful personals

The Yichang Crowne Plaza is a great hotel that is up the best standards anywhere in the world. The rooms are beautiful, the service is impeccable, the breakfast buffet is great and the location is perfect for anyone considering a cruise through the three gorges as it is located right in front of the dock used by most tour cruises.

very good hotel service and location the attenntion very good

nice breakfast. got a free nice fruit plate for membership stay

Try to relax but the 1st impression was no good. Shower drainage blocked. Although it was fixed at one but seems it should be ready before customer comes.

Modern high quality hotel, great location, fine dining, superb swimming pool!