Halaman Kantor Gubernur
Halaman Kantor Gubernur, Palembang, Ilir Timur I, Indonesia- Park
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Hotels in Palembang8.6Excellent(20 reviews) 
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The Arista Hotel
by Independent
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About this hotel
Luxury Spa and Recreational Amenities
Indulge in rejuvenating massages at our full-service spa or unwind in the outdoor pool and sauna. Keep fit at the modern fitness center.
Gourmet Dining and Entertainment
Savor delectable Indonesian cuisine at 1000 Rasa Coffee Shop and enjoy drinks at the stylish bar/lounge. Have meals delivered with 24-hour room service.
Comfortable Rooms and Prime Location
Relax in one of our 142 air-conditioned rooms with free Wi-Fi and LED TVs. Experience convenience with our strategic location near top attractions.
Immerse yourself in luxury and comfort at The Arista Hotel. Book now for an unforgettable stay in Palembang's vibrant business district.
Nearby Attractions
Tank Monument
Tank Monument, Jalan Jenderal Sudirman, Palembang 30124, South Sumatra, Indonesia- Memorial
Lapangan Hatta
Lapangan Hatta, Palembang, Ilir Timur I, Indonesia- Park
Dempo Old Park
Dempo Old Park, Palembang, Ilir Timur I, Indonesia- Park
Lingkaran Park
Lingkaran Park, Palembang, Ilir Timur I, Indonesia- Park
Taman Masjid Agung
Taman Masjid Agung, Palembang, Bukit Kecil, Indonesia- Park
Monumen Perjuangan Rakyat
Monumen Perjuangan Rakyat, Jalan Dokter AK. Gani, Palembang 30251, South Sumatra, Indonesia- Memorial
Plaza BKB
Plaza BKB, Palembang, Bukit Kecil, Indonesia- Park
Important Information
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide a negative Antigen COVID-19 test result.
- The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
Amenities
Elevator
Fitness facilities
Conference space
Safe-deposit box at front desk
Free newspapers in lobby
Porter/bellhop
Full-service spa
Tours/ticket assistance
Wheelchair accessible parking
Snack bar/deli
Free self parking
Airport transportation - pickup (surcharge)
Pool sun loungers
Ballroom
Wheelchair-accessible van parking
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
Room Types
Arista Club
Up to 2 guestsDouble bed (131-150 cm wide)
1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 50-inch LED TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomSlippersDaily housekeepingRoom service (24 hours)Turndown serviceFree WiFiBed sheets not available
Deluxe Twin Room
Up to 2 guests32 m22 Twin bed (90-99 cm wide)
2 Twin Beds
344 sq feet
Internet - Free WiFi
Entertainment - 50-inch LED TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
32 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomSlippersDaily housekeepingRoom service (24 hours)Turndown serviceFree WiFiBed sheets not available
Superior Double Room, Smoking
Up to 3 guests30 m2King bed (151-180 cm wide)
1 King Bed
323 sq feet
Internet - Free WiFi
Entertainment - 50-inch LED TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
30 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomSlippersDaily housekeepingRoom service (24 hours)Turndown serviceFree WiFiSmokingBed sheets not available
Executive Suite
Up to 2 guests70 m2Double bed (131-150 cm wide)
1 Double Bed
753 sq feet
Internet - Free WiFi
Entertainment - 50-inch LED TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
70 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomSlippersDaily housekeepingRoom service (24 hours)Turndown serviceFree WiFiBed sheets not available
Arista Suite
Up to 4 guests94 m2Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide)
1 Double Bed and 2 Twin Beds
1006 sq feet
Internet - Free WiFi
Entertainment - 50-inch LED TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide)
Room details
94 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomSlippersDaily housekeepingRoom service (24 hours)Turndown serviceFree WiFiBed sheets not available
Superior Twin Room, Smoking
Up to 2 guests30 m22 Twin bed (90-99 cm wide)
2 Twin Beds
323 sq feet
Internet - Free WiFi
Entertainment - 50-inch LED TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
30 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomSlippersDaily housekeepingRoom service (24 hours)Turndown serviceFree WiFiSmokingBed sheets not available
Deluxe Double
Up to 3 guests32 m2Double bed (131-150 cm wide)
1 Double Bed OR 2 Twin Beds
344 sq feet
Internet - Free WiFi
Entertainment - 50-inch LED TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
32 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerRefrigeratorDeskPrivate bathroomSlippersDaily housekeepingRoom service (24 hours)Turndown serviceFree WiFiNo rollaway/extra beds
Deluxe include New Year Eve Dinner for 2 persons
Up to 2 guests32 m2Double bed (131-150 cm wide)
1 Double Bed OR 2 Twin Beds
344 sq feet
Internet - Free WiFi
Entertainment - 50-inch LED TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
32 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomSlippersDaily housekeepingRoom service (24 hours)Turndown serviceFree WiFiSmoking and Non-SmokingBed sheets not available
Hotel Policies
Pets
Pets not allowed
Covid
Guests must provide a negative COVID-19 test result
General
Individually-wrapped food options are available for dinner
Sustainability Certifications
Property confirms they are implementing guest safety measures
General
Individually-wrapped food options are available for breakfast
General
Individually-wrapped food options are available for lunch
General
Guest accommodation is sealed after cleaning
Pets
Service animals not allowed
Covid
Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
Covid
Property follows sanitization practices of COVID-19 Guidelines (WHO)
General
Guests are provided with free hand sanitizer
Covid
Property follows sanitization practices of COVID-19 Guidelines (CDC)
General
Staff temperature checks are conducted regularly
General
Cashless transactions are available
Health & Safety
Guests must provide health documentation
General
Masks are available to guests
General
Individually-wrapped food options are available
Covid
Minimum age for negative COVID-19 test result requirement: 6
General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General
Staff wears personal protective equipment
General
Temperature checks are available to guests
Covid
Property does not offer onsite COVID-19 testing
General
Food service has been amended for enhanced safety
General
Property is cleaned with disinfectant
General
Reservation might be required for some facilities onsite
General
Individually-wrapped food options are available through room service
General
Social distancing measures are in place
General
Professional property host/manager
General
Protective clothing is available to guests
Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
Covid
Negative COVID-19 test result must be of specific type(s): Antigen
General
Commonly-touched surfaces are cleaned with disinfectant
General
Shield between guests and staff in main contact areas
General
Gap period enforced between guest stays - 24 hours
General
Masks are compulsory at the property
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(20 total)
Provider-sourced guest reviews.
10/10
Reviewed Aug 25, 2024Heard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional.
10/10
Reviewed May 15, 2024Very pleasant, very clean, I will definitely comeback in the future.
10/10
Reviewed Jan 8, 2024Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience. One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights. Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.
10/10
Reviewed Nov 18, 2022nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
2/10
Reviewed Oct 18, 2022I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!
10/10
Reviewed Aug 2, 2019Love it. Location,,staff, breakfast. Evert Yyhinv Love it. Location, staff, breakfast. All perfect
10/10
Reviewed Apr 20, 2018Very nice hotel at great location. Opposite mall have all shopping and restaurants.
10/10
Reviewed Apr 8, 2018Love the size of the tub! Thanks for the upgrade. The service from breakfast F&B staff were better than Front Office, especially their English proficiency. Housekeeping was polite and provided good service. Breakfast spread was good, but could improve on taste and heating mechanism. The same processed juice was prepared for breakfast, yet the water to cordial juice ratio was not the same, as we noticed that the juice on the second day was more sour. Hotel management should think of safety for staff who Work at Height. Ladder was used from 1st floor to 2nd floor when changing lobby curtain. 2 staff hold the ladder at each floor while the 3rd staff climb to the ceiling, no safety boots nor safety harness was used. Hotel is beside a new mall, just be courageous enough to cross the busy road. Easy to catch Grab to go anywhere.
8/10
Reviewed Mar 28, 2018Great service from Hotel staffs, Friendly and helpful. The room is clean. Good spread of breakfast choices with many local delights! The hotel provide free wifi for only 3 devices but the staff is kind enough to increase the no of devices for me.
8/10
Reviewed Mar 16, 2018A relaxing and good experience. Hotel room was clean and services rendered by the staff were excellent. Would go back there again on my next visit.
10/10
Reviewed Oct 31, 2017I give two thumbs up for the Concierge staffs! Very friendly and attentive. About the rooms.. Some have been renovated but some are still old rooms. There are renovation construction in progress so be mindful of the noises.. They said the construction will stop at 5pm, but it was not.. I can still hear the noises up to 6 or 7pm. Quite disturbing. There was something wrong with the shower water too.. I couldn't set it up to warm. It was either too hot or cold. They need to fix that water heater.
8/10
Reviewed Sep 27, 2017Nice hotel, great breakfast, but why have those exterior lights that shine in the guest rooms?
8/10
Reviewed Oct 31, 2016Location is great, near Palembang Icon Mall. Superb level of service from the staffs. They were so friendly and attentive. Well done! The room is quite spacious although it looks old. It should be renovated soon..
8/10
Reviewed Sep 23, 2016The hotel was okay considering the area it was located in. Not much around the hotel to see, but then again, not much in the city to write about. The room was nice and clean though and breakfast was good.
8/10
Reviewed Sep 3, 2016Wifi wasn't stable.
10/10
Reviewed Jul 17, 2016Wonderful stay,book another room for my parents as they loves the calm and relax atmosphere the moment they step in the hotel.Friendly staff,service with a smile,good breakfast.Definitely will stay again.
10/10
Reviewed Mar 25, 2016Enjoyable stay, very friendly and helpful staff, very comfortable room and near to Palembang Icon shopping mall also Palembang Square. Very nice breakfast especially the chicken porridge.
10/10
Reviewed Sep 19, 2015The best stay in Palembang. Top location!
8/10
Reviewed Aug 26, 2015clean room and friendly staff.
10/10
Reviewed Jun 12, 2015Had a great stay. One of the best hotels in Palembang. Wonderful staff, great location across from Palembang Icon (new mall). Tons of breakfast options. Also had lunch in the restaurant and it was great. Awesome pool! Can't say enough nice things about this hotel.